1. Enterprisecloudvalue everywhere
 CRM in the cloud
Billy Spamer – New Business Development

2. Agenda
 Introduction
 Value everywhere
 The bottom line
 Next Steps

3. Agenda
 Introduction
 Value everywhere
 The bottom line
 Next Steps

4. Introduction > who is Enterprisecloud?
We provide customers of all shapes and sizes…
Enterprise-grade CRM software
Over the Internet
Rapid time
to value
Low cost, predictable, op-ex

5. Agenda
 Introduction
 Value everywhere
 The bottom line
 Next Steps

6. Value everywhere > what your business looks like with
CRM
Manage Get more Close deals faster
relationship leads and sell more
sales
s
Deliver excellent service
CRM marketing service
Rich, real time Work
dashboards smarter, not
harder
analytics efficiency

7. Value everywhere > manage relationships
Relationships
1 Stand out from the 2 Track 3 Make it easy for the
crowd communication customer to work
with you
Put the customer experience at the
Poor Steve,
centre of your business & build better
relationships – are you easy to work he needs CRM
with?

8. Value everywhere > get more leads
Get more leads
1 Pick your audience 2 Choose your 3 Deliver your
communication message
channel
Segment your database and provide
targeted marketing to the right person at
the right time, and generate more leads

9. Value everywhere > get more leads
Demo
Louise Marketing list
Marketing Quick campaign
Templates

10. Value everywhere > close deals faster
Close deals faster
1 Get control of your 2 Increase sales 3 Follow a defined
sales team activity to drive sales process and
lead generation close deals faster
Sales is about activity – increase your
activity, visit customers, cold call
prospects and sales will follow

11. Value everywhere > close deals faster
Demo
Megan Pipeline
Sales Activity list
Opportunities
Leads

12. Value everywhere > deliver excellent service
Excellent service
1 Log the call 2 Schedule work into 3 Never miss
available resource anything
capacity
Customers expect processes, so use
CRM to deliver consistent excellent
customer service that keeps customers
happy

13. Value everywhere > deliver excellent service
Demo
Michael Cases
Services Activities
Resolution

14. Value everywhere > real time, smart dashboards
Dashboards
1 Get real time 2 Drill down into the 3 Take action and
insight detail assign work to get
Into your business results
Dashboards allow you to get a real time
overview of your business so that you
can make decisions and take action

15. Value everywhere > real time, smart dashboards
Demo
Brenda Dashboards
CEO Insight
Relationships

16. Value everywhere > work smart, not hard
Work smart
1 Work in Outlook 2 Work mobile 3 Communicate
internally through
activity feeds
Work smart, not hard with Microsoft
Dynamics CRM – and it works right
inside of Outlook, so users will get it!

17. Agenda
 Introduction
 Value everywhere
 The bottom line
 Next Steps

18. The bottom line > what does it cost?
User training & adoption:
Get CRM > Introduction to CRM (1 day)
> Sales / Marketing / Service Module (1 day
now,
R400
each)
> Remote Hands Assistance
per user per month for
12 months
(+R200 for
R750
per user
mobile) per course
R2,000 We can help you get your
data in the system
per day

19. Agenda
 Introduction
 Value everywhere
 The bottom line
 Next Steps

20. Next steps > where to from here?
Sign up now for a
FREE TRIAL
Get going with CRM
today, come for training
& let us help you with
data
Sign up for a Guaranteed
Custom Process
Managed Success
or Requirement? Trial Program

21. See you in the cloud
www.enterprisecloud.co.za