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Challenges in Mobile Teaching and
      Safety – A Case Study

     Birgy Lorenz and Kaido Kikkas
Questions
• how should schools
  harness the increasing use
  of mobile phones, tablets
  at home in order to make
  it also beneficial for the
  schools?
• what are the emerging
  trends in mobile devices
  security that schools are
  facing when introducing
  m-learning to students?
Background
• Mobile sales top computer
  sales
• Schools vs Society – allow or
  not to allow
• Age group issues
• E-learning >> M-learning
• Risks:
  – Technical, behavioural, policy
Methods
• Stage I – survey in 2009 (153 students) and
  2012 (156) 5.-9. graders
• Stage II - learning exercises and observation
• Stage III – interview (older high school and
  also university students, teachers)
• Stage IV – group interview with 14 teachers
Tasks
• using QR codes to enhance and promote
  literature reading and knowledge building and a
  “treasure hunting” game to find solutions to the
  e-safety problems;
• making videos and worksheets in math using real
  life situations;
• finding hidden pupils using only mobile phones
  (and only up to 12 yes/no answers were allowed);
• learning about 10th anniversary of the Euro using
  the Euro Coins application on Android;
• finding and identifying animal tracks in snow using
  an Estonian mobile application “Kes käis?” (Who
  Walked Here?);
• tagging problematic places near the school, e.g.
  trash, dangerous traffic locations like big piles of
  snow in the pedestrian area etc;
• evaluating mobile applications.
2009 vs 2012
Mobile usage                                     2009                         2012
Do you use a calling card                        16,3%                        13%
Do you think having a Phone as a status issue?   2,8%                         6,96%


Does parent’s control who do you call?           27,5%                        26%
Do you have stranger’s numbers in the phone?     12,3%                        20%


Do you regularly use internet with your phone?   9%                           64%


Do you know how to: watch a video, listen to 24%                              52%
music, use online social network, send e-mail or
use direct communication?


Have happened unpleasant situation with the Phone got missing: 48,3%          Missing: 63%
phone?                                      ..broken: 41%                     Broken: 72%
                                            Virus: 5,6%                       Virus: 10%
                                            Bullied: 4,5%                     Bullied: 6%
                                            I activated paid service: 11,8%   Paid service: 31%
                                            Got a prank call: 12,9%           Prank call: 56% Strangers
                                            Strangers calls me: 75%           SMS me: 34%

Have you participated in a lottery?              17,4%                        18%
Called to the grown up services?                 10,7%                        10%
Have you used phone as a learning device?        46,6%                        50%
How have I used mobile to pay for
          something?
                              B = boys
                              G = girls
                              1 = younger
                              2= older
What problems have risen of using
            phone?
Remarks
• Mobile devise is not yet considered to be a
  learning device
• 2009 students were more open to try and share,
  2012 some students asked not to be pictured etc.
• 2009 were not many smart phones, apps etc.
  2012 tools and systems were more easy to use
• Younger children have better phones
• Regularity of using phone as internet device has
  risen from 9% to 64%
Teachers
• don't own a smartphone
• are not fluent with English
• need lesson plans and tips/tricks
• are interested of BYOD rather than school
  devices (maybe it is something only in that
  particular school)
• point out problems: roaming costs, paid
  services, bullying, policy, training
Challenges in Safety
Technical:                           Human related
• Locking the phone (A)              • Credit cards, payd services
• Wifi/Roaming (H)                     (H)
• Programs/Virus (L)                 • Missing phone (A)
• Listening/GPS (NO)                 • Right time and place (H/L)
                                     • Bullying, Pedofilia (A)
School related:                      • Health (NO)
• Policy (A)
• Usage in Education (A/NO)

• H (high) A (average), L (low), NO (no)
Discussion
• Use has skyrocketed >><< supervision low
• Students have some technical skills >> Teachers/Parents
  don't
• Schools don't have policy or technical readiness for BYOD
• Some teachers see mobile phone as a threat
• When used tools for education then both
  (students&teachers) groups see/experience the potential
  efficiency
• Using m-tools at class students still need lot of feedback on
  the issues (not always technical)
• Whos numbers are in the phonebook and unlimited
  services?
• How to deal with the pranks, cyber-bullying etc?
• Can ISP provide also some support?
Challenges
• students are better equipped than schools >> as neither
  parents nor schools are unable to guide them;
• students are also left on their own in terms of e-safety and
  networking;
• as a rule, the school and teachers deny any responsibility in
  these - most teachers claim it to be the responsibility of the
  parent who bought the gadget;
• the digital divide will prevail until teachers acquire the
  necessary knowledge and skills;
• the students are considered 'too smart' to need any
  additional training;
• for a while, the digital divide between smartphone users
  and those who cannot afford one may pose an issue.
Conclusion
• problems with using mobile at schools are plain, everyday human
  behavioral issues;
• schools who have understood the circle of problems are also in a
  better position to discover problems in advance, training parents
  and teachers;
• students will only learn educational applications when these are
  taught them;
• local authorities should provide broadband connection in the
  school area;
• e-safety training should be mandatory for all teachers graduating
  from universities, be available via Tiger Leap training programs and
  also have an option to ask trainers or volunteers to visit the school;
• school leaders and government must provide teachers with modern
  technologies;
• service providers could also provide more help to parents – both in
  well-designed services and better support in incident handling.

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Challenges in Mobile Teaching and Safety – A Case Study, Birgy Lorenz and Kaido Kikkas

  • 1. Challenges in Mobile Teaching and Safety – A Case Study Birgy Lorenz and Kaido Kikkas
  • 2. Questions • how should schools harness the increasing use of mobile phones, tablets at home in order to make it also beneficial for the schools? • what are the emerging trends in mobile devices security that schools are facing when introducing m-learning to students?
  • 3. Background • Mobile sales top computer sales • Schools vs Society – allow or not to allow • Age group issues • E-learning >> M-learning • Risks: – Technical, behavioural, policy
  • 4. Methods • Stage I – survey in 2009 (153 students) and 2012 (156) 5.-9. graders • Stage II - learning exercises and observation • Stage III – interview (older high school and also university students, teachers) • Stage IV – group interview with 14 teachers
  • 5. Tasks • using QR codes to enhance and promote literature reading and knowledge building and a “treasure hunting” game to find solutions to the e-safety problems; • making videos and worksheets in math using real life situations; • finding hidden pupils using only mobile phones (and only up to 12 yes/no answers were allowed); • learning about 10th anniversary of the Euro using the Euro Coins application on Android; • finding and identifying animal tracks in snow using an Estonian mobile application “Kes käis?” (Who Walked Here?); • tagging problematic places near the school, e.g. trash, dangerous traffic locations like big piles of snow in the pedestrian area etc; • evaluating mobile applications.
  • 6. 2009 vs 2012 Mobile usage 2009 2012 Do you use a calling card 16,3% 13% Do you think having a Phone as a status issue? 2,8% 6,96% Does parent’s control who do you call? 27,5% 26% Do you have stranger’s numbers in the phone? 12,3% 20% Do you regularly use internet with your phone? 9% 64% Do you know how to: watch a video, listen to 24% 52% music, use online social network, send e-mail or use direct communication? Have happened unpleasant situation with the Phone got missing: 48,3% Missing: 63% phone? ..broken: 41% Broken: 72% Virus: 5,6% Virus: 10% Bullied: 4,5% Bullied: 6% I activated paid service: 11,8% Paid service: 31% Got a prank call: 12,9% Prank call: 56% Strangers Strangers calls me: 75% SMS me: 34% Have you participated in a lottery? 17,4% 18% Called to the grown up services? 10,7% 10% Have you used phone as a learning device? 46,6% 50%
  • 7. How have I used mobile to pay for something? B = boys G = girls 1 = younger 2= older
  • 8. What problems have risen of using phone?
  • 9. Remarks • Mobile devise is not yet considered to be a learning device • 2009 students were more open to try and share, 2012 some students asked not to be pictured etc. • 2009 were not many smart phones, apps etc. 2012 tools and systems were more easy to use • Younger children have better phones • Regularity of using phone as internet device has risen from 9% to 64%
  • 10. Teachers • don't own a smartphone • are not fluent with English • need lesson plans and tips/tricks • are interested of BYOD rather than school devices (maybe it is something only in that particular school) • point out problems: roaming costs, paid services, bullying, policy, training
  • 11. Challenges in Safety Technical: Human related • Locking the phone (A) • Credit cards, payd services • Wifi/Roaming (H) (H) • Programs/Virus (L) • Missing phone (A) • Listening/GPS (NO) • Right time and place (H/L) • Bullying, Pedofilia (A) School related: • Health (NO) • Policy (A) • Usage in Education (A/NO) • H (high) A (average), L (low), NO (no)
  • 12. Discussion • Use has skyrocketed >><< supervision low • Students have some technical skills >> Teachers/Parents don't • Schools don't have policy or technical readiness for BYOD • Some teachers see mobile phone as a threat • When used tools for education then both (students&teachers) groups see/experience the potential efficiency • Using m-tools at class students still need lot of feedback on the issues (not always technical) • Whos numbers are in the phonebook and unlimited services? • How to deal with the pranks, cyber-bullying etc? • Can ISP provide also some support?
  • 13. Challenges • students are better equipped than schools >> as neither parents nor schools are unable to guide them; • students are also left on their own in terms of e-safety and networking; • as a rule, the school and teachers deny any responsibility in these - most teachers claim it to be the responsibility of the parent who bought the gadget; • the digital divide will prevail until teachers acquire the necessary knowledge and skills; • the students are considered 'too smart' to need any additional training; • for a while, the digital divide between smartphone users and those who cannot afford one may pose an issue.
  • 14. Conclusion • problems with using mobile at schools are plain, everyday human behavioral issues; • schools who have understood the circle of problems are also in a better position to discover problems in advance, training parents and teachers; • students will only learn educational applications when these are taught them; • local authorities should provide broadband connection in the school area; • e-safety training should be mandatory for all teachers graduating from universities, be available via Tiger Leap training programs and also have an option to ask trainers or volunteers to visit the school; • school leaders and government must provide teachers with modern technologies; • service providers could also provide more help to parents – both in well-designed services and better support in incident handling.