1. DRM
Between Piracy and Open Access
Suzanne Kemperman
Director, Publisher Relations
OCLC NetLibrary
NISO/BISG 3rd Annual Forum 2009
The Changing Standards Landscape

2. Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 2

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Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 3

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Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 4

5. Three Questions
1) What are the needs of consumers,
librarians, authors and publishers?
2) Why and how do publishers use DRM?
3) Is it really (all) about DRM?
Or – is it about balance of access, usability,
technology and business models?
Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 5

6. What Do We Want?
Authors Users
 DRM - Copyright  DRM-free
 Wide dissemination  Social use
 Royalties  Interoperability
Publishers Librarians
 DRM - Copyright  DRM-free
 Quality content  Quality content
 Revenues  Ease of use
Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 6

7. Why Do Publishers Use DRM?
 Protection of authors and copyright
 Dramatic increase in piracy
 Protection of (digital) revenues
 Loss of print and low electronic revenues
 Survival of publishing business
 Open Access not (yet) sustainable for
books
 Survival of quality information
Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 7

8. How Do Publishers Use DRM?
 Restriction
 Differentiate DRM by market and type of eBook
 Limit Access, View, Copy, Paste, Print
 Prevention
 File DRM
 Identification
 Watermarking, Library Account & User ID
 Monitoring
 Anti-Piracy Activities
Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 8

9. Is It Really (All) About DRM?
 It’s about user-friendly products
 It’s about access
 It’s about reading as a social act
 It’s about business models that let
everyone live
Can we work together
on a balanced solution?
Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 9

10. Towards a Solution…
 Acknowledging the need for quality
 Authors, publishers and libraries are invested in quality
content and play a key role in the information industry
 Acknowledging the transition period
 Negotiating copyright laws, fair use, authorship, new access
and business models, lack of publisher revenues, low library
budgets and high user expectations
 Funding and Standard organizations need to be involved
 Acknowledging the need for open(er) access
 Information wants to be free and users want to be free to
interact, interoperate and create
 How can we help authors, publishers & libraries in fulfilling
their roles and provide unrestricted Access?
Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 10

11. What Is a Balanced Approach?
Right now …
 Better access and less DRM requires
better business models
 Consumers pay for (DRM-free) eContent
 Would libraries pay for better access & use?
 Unlimited, multiple simultaneous
 Higher cost for restriction-free materials?
We can…
 Jointly develop Digital Use standards
Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 11

12. Define Our Goal Along the Way
Does this get close?:
Providing content to users at point of need -
where, when and how they want it,
in a sustainable model for consumers,
authors, publishers and libraries,
freeing content for broad discovery and use.
Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 12

13. Thank you!
Suzanne Kemperman, OCLC
kempers@oclc.org
Questions?
Suzanne Kemperman, OCLC NISO/BISG 3rd Annual Forum 13