Presentasjon av hvordan Thon Hotels jobber med revenue management. v/ Jorunn Svidal, Thon Hotels

1. RM – Online Thon Hotels Director of Revenue Management - Jorunn Svidal 25.11.2009

3. Hva påvirker gjesters valg av hotell…? RM - Online

4. Trender… RM - Online ” Social Media have changed how customers plan and purchase travel” ” Mobile Web is expected to surpass the traditional Web within the next 5 years” ” It’s the promise of “immediate, anywhere and anytime” ” The two major non-transactional web sites Kayak.com and TripAdvisor.com have an impact on the conversion rates of shoppers who visit them”

5. Hotel Bookings by Channel RM - Online eTRAK benchmark report - > Key point for Hoteliers: Continue to Focus on the Direct Online Channel 1999: Less than 3% of travel reservations in the U.S. were booked online 2009: over 55% of all travel reservations in the U.S. will be online (45% of all hotel reservations)

7. >>> Booking RM - Online

8. >>> Hotellinformasjon RM - Online

9. >>> Prissammenligning RM - Online

10. Betingelser for pris… RM - Online

11. Betingelser og pris vs. bolengde… RM - Online

17. RM - Online Forretningskritisk for vår målsetting >>> lansere nye hjemmesider

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