State of the Art Telephony with Ruby presented by Ben Klang of Mojo Lingo at Lone Star Ruby Conference 2011

1. State of the Art Telephony
with Ruby
Who has tried to build a voice app?
Who wants to build a voice app? Ben Klang
Founder, Mojo Lingo
Anyone running voice apps in production?
bklang@mojolingo.com
Twitter/Github: @bklang

2. But wait...
telephony is HARD right??
Photo by Joseph A. Carr from http://en.wikipedia.org/wiki/File:JT_Switchboard_770x540.jpg

3. Code Sample (comfort zone)
Don’t Panic

4. Code Sample (comfort zone)
Don’t Panic

5. Code Sample (comfort zone)
Don’t Panic

6. More than a library
* Threads
* Events
* Plugins
* Daemonization

7. ✴ A voice application development
framework
More than a library
* Threads
* Events
* Plugins
* Daemonization

8. ✴ A voice application development
framework
✴ Independent from, but compatible
with, Rails More than a library
* Threads
* Events
* Plugins
* Daemonization

9. ✴ A voice application development
framework
✴ Independent from, but compatible
with, Rails More than a library
* Threads
* Events
* Plugins
* Daemonization
Voice applications the Ruby Way

10. Adhearsion Features

11. Adhearsion Features
• Easy-to-use DSL

12. Adhearsion Features
• Easy-to-use DSL
• Native Ruby Code

13. Adhearsion Features
• Easy-to-use DSL
• Native Ruby Code
• Powerful Eventing System

14. Advanced Voice Features

15. Advanced Voice Features
• High-level Constructs (Menus, Queues, Conferences)

16. Advanced Voice Features
• High-level Constructs (Menus, Queues, Conferences)
• Text-to-Speech

17. Advanced Voice Features
• High-level Constructs (Menus, Queues, Conferences)
• Text-to-Speech
• Voice Recognition

18. Advanced Voice Features
• High-level Constructs (Menus, Queues, Conferences)
• Text-to-Speech
• Voice Recognition
• Call Progress/Answering Machine Detection

19. Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

20. Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

21. Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

22. Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

23. Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago

24. Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago
SQL

25. Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago
SQL LDAP

26. Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago
SQL LDAP XMPP/Jabber

27. Adhearsion Architecture
Asterisk Pros:
* Run on your server Tropo Pros:
* Widely Deployed * Easy to set up
* Eventing System * Awesome TTS/ASR
* SMS & International
Cons:
* Tricky to set up/Requires Cons:
hardware * No manager events
* No TTS/ASR * No built-in recordings
Note: AGItate first written 1
year ago
XMPP/Jabber Web
SQL LDAP REST/JSON/XML

28. Announcing...
Adhearsion 1.2.0

29. Quick Start

30. The Dialplan

31. Adhearsion Console

32. Components

33. Components
AhnHub
http://ahnhub.com

34. Event Handling

35. Event Handling
770.873.8900

36. adhearsion.com/ahnconf2011

37. http://adhearsion.com
Twitter/Github: @adhearsion
Ben Klang
bklang@mojolingo.com Twitter/Github: @bklang
spkr8.com/t/7816