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Sonoco Packaging Solutionstm
                                      -End-to-End Supply Chain Solutions –


by Nando Galazzo, Supply Chain Director, Sonoco
                  Chairman, Global Supply Chain and logistics council, Conference Board Europe
  Brad Weller,    Director Sonoco Packaging Solutions tm

  October 1, 2001, Berlin, Germany


                        c                                                           © 2001 by Sonoco
Agenda

 Credentials
 Supply Chain thoughts
 Sonoco Packaging Solutions
 Implementation Models
 Get started !
 SPStm case studies
CREDENTIALS




CREDENTIALS
Sonoco Global Packaging


 Credentials

Supply Chain
  thoughts

     SPS

Implementation
    Models

 Get Started !


 Case Studies
                              285 operations
                              32 countries/5 continents
                              17,000 employees
                              Customers - 85 countries
                              Turnover - US$2.8 billion
Sonoco Packaging Portfolio


 Credentials

Supply Chain
  thoughts

     SPS

Implementation
    Models

 Get Started !


 Case Studies
                             Pack Center
European operations: over 43 plants


 Credentials

Supply Chain
  thoughts       Industrial
                 Products
     SPS

Implementation
    Models
                 Consumer
                 Products
 Get Started !

                 Paper Mills
 Case Studies
Credentials     “Only Perceptive, Adaptable and Innovative packaging
Supply Chain
                 companies can get closer to their customers and markets by
  thoughts       developing extended enterprises & supply chain
     SPS
                 partnerships”.
Implementation
    Models

 Get Started !
                                All others …
                  will just be passengers during the journey
 Case Studies
Sonoco’s Traditional Value Drivers …

                                               Paper Tube
                        Recycling
 Credentials                                   Mechanics
                            &
                                                   &
Supply Chain           Reclamation
                                                 Design
  thoughts

     SPS
                                     Sonoco
Implementation
    Models
                                      Value
                                     Drivers
 Get Started !


 Case Studies
Sonoco’s Traditional Value Drivers …
                   Product Dependent Model
                   • Defends existing position                  Service
                   • Protects existing margins                  Service
 Credentials       • Builds barrier to competition

Supply Chain       Limitations                                  Product
  thoughts         • Commodity model
                   • Value extraction is limited
                   • Costs justified on product margin
     SPS           • Short life time for incremental benefits

Implementation
    Models

 Get Started !


 Case Studies
Sonoco’s Traditional Value Drivers …
                   Product Dependent Model
                   • Defends existing position                               Service
                   • Protects existing margins                               Service
 Credentials       • Builds barrier to competition

Supply Chain       Limitations                                               Product
  thoughts         • Commodity model
                   • Value extraction is limited
                   • Costs justified on product margin
     SPS           • Short life time for incremental benefits

Implementation
    Models

                   Supply Chain Driven Model                    Possibilities
 Get Started !
                   • Products are pushed or pulled              • Higher point of entry (food chain)
                   • Fully defined value                        • Multi-site scalability
                   • Sustainable over time                      • Long-term activity
 Case Studies
                   • Non-product Dependent                      • Diversification of income portfolio


                  Products      Sourcing      W. Housing        Pac Center     Logistics       Products


                                            Consultancy / Implementation
Sonoco’s journey to add value …

                                                Paper Tube
                         Recycling
 Credentials                                    Mechanics
                             &
                                                    &
Supply Chain            Reclamation
                                                  Design
  thoughts

     SPS
                                      Sonoco           Inventory
Implementation
    Models
                   Six Sigma           Value          Management
                                      Drivers           Systems
 Get Started !


 Case Studies
                                                Pack Center
                                                 Concepts


                                                              Sonoco
                                                              Proprietary
Evolution: from products…


 Credentials

Supply Chain
                        Paper   Textile   Film / Tape   Specialty
  thoughts

     SPS

Implementation
    Models

 Get Started !


 Case Studies
Evolution: …to packaging…


 Credentials

Supply Chain
                        Paper            Textile           Film / Tape   Specialty
  thoughts

     SPS

Implementation
    Models

 Get Started !
                                Film Packaging     Paper Packaging

 Case Studies
Evolution: …to services…


 Credentials

Supply Chain
                             Paper               Textile           Film / Tape       Specialty
  thoughts

     SPS

Implementation
    Models

 Get Started !
                                       Film Packaging      Paper Packaging

 Case Studies




                    Pack Design      Logistics      Supply Chain      Procurement   Reclamation
Sonoco’s extended enterprise …

                                                Paper Tube
                         Recycling
 Credentials                                    Mechanics
                             &
                                                    &
Supply Chain            Reclamation
                                                  Design
  thoughts

     SPS
                                      Sonoco           Inventory
Implementation
    Models
                   Six Sigma           Value          Management
                                      Drivers           Systems
 Get Started !


 Case Studies
                        End-to-End
                                                Pack Center
                       Supply Chain              Concepts
                       Management

                                                              Sonoco
                                                              Proprietary
Sonoco’s extended enterprise …


 Credentials        3M Europe


                 DuPont Europe
Supply Chain
  thoughts         MFE Europe


     SPS              MFE US


Implementation       Whirlpool
    Models
                       Cryovac

 Get Started !
                    Gillette UK


 Case Studies       Gillette US



                                  Consultancy   Design /   Sourcing   JIT /    Pack     Planning     W.H.    Distribution   Return
                                                Graphics              VMI     Center   Scheduling   Mgmnt.                  Recycle
                                                                                                                            Refurbish


                                  = assessments
                                  = implementations
Offering experience through partnership

  Credentials

 Supply Chain
   thoughts

     SPS       • Global scale and infrastructure               •• Resources & Scalability
                                                                   Resources & Scalability
               • Supply Chain Management            Sonoco        Consulting Methodology
                                                               •• Consulting Methodology
Implementation • Packaging Solutions               Packaging   •• Venture Capital
                                                                   Venture Capital
    Models     • Customer Relationships            Solutions   •• IT & B2B Integration
                                                                   IT & B2B Integration
               • Operational integration /                     •• Previous project
                                                                   Previous project
 Get Started !   Pack-Centre management             SPS           Client experience
                                                               •• Client experience

 Case Studies
SUPPLY CHAIN




THOUGHTS
Competitive Pressures in the Supply
                 Chain

                                            More demanding
                                            More demanding
                                              customers       Global competition
                                                               Global competition
 Credentials                                    customers
                                             & shareholders       & industry
                                                                   & industry
                                             & shareholders      consolidation
                                                                  consolidation
Supply Chain
  thoughts
                         Shorter product
                          Shorter product
     SPS                    life cycles
                             life cycles

Implementation
    Models

 Get Started !       Speed of technology
                      Speed of technology
                           change
                            change
 Case Studies



                                      Environmental
                                       Environmental
                                      risk and issues
                                       risk and issues
Competing through collaboration

 Credentials
                 No company, on its own, has the ability to
Supply Chain
                  dominate the future … without:
  thoughts

     SPS
                  A vision that creates growth & wealth
Implementation
    Models        Accelerating the speed of change
 Get Started !    Executing and sustaining improvement
 Case Studies     New partnerships that manage complexity
Managing for change & performance

 Credentials
                 ACCESS…
Supply Chain
  thoughts
                  access to economies of scale
     SPS
                  access to know-how
Implementation
    Models        access to technology and innovation
 Get Started !    access to new collaborative models
 Case Studies
An evolution toward greater collaboration

                                 H
 Credentials

Supply Chain
                                                          Collaboration
  thoughts
                    Supply Chain Performance



     SPS                                             Coordination
Implementation
    Models
                                               Transactions
 Get Started !


 Case Studies


                                 L                        Partnership & Trust   H
Areas of desired collaboration


 Credentials

Supply Chain
                 1    Supply Chain
                     Re-engineering
                                        Optimisation     Synchronisation
                                                                                End-to-end
                           &                                                Packaging solutions
  thoughts           implementation



                 2
     SPS
                                       Co-asset and
                     Pack Centre                          Inventory and         Production
Implementation                           Labour
                     Management                          WC management           planning
    Models                             management



                 3
 Get Started !

                     Packaging &           Smart         Outsourcing &       Multi-use/reuse/
 Case Studies         Graphics        packaging design   JIT Kit Delivery      returnable
                       Design


                 4    Information
                                       ERP systems         Optimisers
                                                                              The emerging
                                                                              Packaging web
                      Technology
                                                                              Market place…
Therefore…


 Credentials
                  Sonoco has developed and implemented
Supply Chain
  thoughts        end-to-end supply chain solutions for its
     SPS
                  customers around the world … called
Implementation
    Models

 Get Started !


 Case Studies
                               SPS         ™
                       SONOCO PACKAGING SOLUTIONS
Credentials

Supply Chain
                        SPS            ™
                 SONOCO PACKAGING SOLUTIONS
  thoughts

     SPS                 innovative

Implementation           customized
    Models
                         collaborative
 Get Started !
                         scalable
 Case Studies            profitable



                           3pl
3rd party           4th party logistics

                 3pl used to be mainly about sub-contracting warehouse and
 Credentials     distribution services …
Supply Chain
  thoughts

     SPS             Tomorrow’s 4pl will sit in the middle of the
                     value chain, drawing products or components
Implementation
    Models
                     from all parts of the network as available …

 Get Started !       managing product assembly or packaging …

 Case Studies        and then handling the distribution to
                     individual customers by the fastest and most
                     efficient route.

                                                   Financial Times
                                                   October 2000
Credentials

Supply Chain
  thoughts
                    4pl
     SPS

Implementation
                    with a
    Models




                 difference
 Get Started !


 Case Studies
Credentials
                 Supply Chain Scope

Supply Chain
  thoughts
                                            Extended enterprise asset management
     SPS
                                            sourcing & information management
Implementation
    Models                                  Pack-centres / packaging operations

 Get Started !                              Packaging materials planning & inventory management

 Case Studies                               Packaging materials sourcing, procurement, leverage
                                      Low

                                             Sub-contracting warehousing & distribution
                                      3pl
                                             Transportation management - outbound / reverse logistics

                                                   Intensity
Credentials
                                             design, development, & engineering support
                 Supply Chain Scope

Supply Chain
                                             Packaging material life-cycle management:
  thoughts
                                                Return,, Re-use, Recycle
     SPS

                                      Med.
                                              Logistics sourcing & information management
Implementation
    Models                                    Pack-centres / packaging operations
 Get Started !
                                      4pl
                                              Packaging materials planning & inventory management

 Case Studies                         Low     Packaging materials sourcing, procurement, leverage

                                              Sub-contracting warehousing & distribution
                                      3pl
                                              Transportation management - outbound / reverse logistics
                                                    Intensity
 Enterprise asset management
                                      High
 Credentials                                  Packaging design, development, & engineering support

                                      SPS     Packaging material life-cycle management:
                 Supply Chain Scope

Supply Chain
  thoughts
                                                Return, Refurbish, Re-use, Recycle
     SPS
                                              Logistics sourcing & information management
                                      Med.
Implementation
    Models                                    Pack-centres / packaging operations

 Get Started !
                                      4pl     Packaging materials planning & inventory management

 Case Studies                                 Packaging materials sourcing, procurement, leverage
                                      Low
                                              Sub-contracting warehousing & distribution
                                      3pl     Transportation management - outbound / reverse logistics

                                                   Intensity
Vision is Critical - for instance
  Keeping the Strategic … Outsourcing the Tactical
    Customer Supply Chain

                      Finished
                                 Factory
      Marketing        Goods                    Manufacturing       Distribution
                                 Planning
                      Planning



                                  Packaging Materials
                                     Procurement

Outsourced Supply     Package     Systems & Planning             Pack
Chain Activities to   Planning        Integration               Product
Sonoco

                                  3rd Party Logistics            Reverse Logistics
Implementation




MODEL
The Methodology


 Credentials

Supply Chain
  thoughts

     SPS

Implementation
    Models

 Get Started !


 Case Studies
What is the SCOR model and framework?


Supply Chain Operations Reference Model
Process reference map that allows you to construct supply chain implementation models.
Of itself it is not sufficient to describe a supply chain implementation. You cannot implement
a “reference” model. You use the reference model together with business attributes (I.e. geographic,
organization, product, etc.) to specify and implement a process model that can be analyzed (metrics)
 and executed.
Vision of an Extended enterprise

                                                                Plan

                                                               COLLABORATIVE
                                                               SYNCHRONIZED
                                                                 OPTIMIZED

    Deliver   Source   Make   Deliver    SOURCE                 MAKE           DELIVER           Source     Make   Deliver    Source


                                                                                   • Finished
                                        • Procurement Pack                              Goods
Suppliers
SONOCO




                                                                                                                             Customer’s
                                                                                                                             Customers
                                        • Inbound Logistics                      Warehousing
                                                                                                          Customers




                                                                                                                                Your
                                        • Inventory                              • Shipping &
                                          Management                                Outbound
                                                                                     Logistics
                                        • Optimized Core & packaging Design
                              Integrated Packaging Design & Life Cycle Management
                                          SONOCO              CUSTOMER         SONOCO


                                                         • RETURN PROGRAMME
Applying a Tool Framework
          to Support Supply Chain Modeling



          Drilling Down to Levels of Detail             AS- IS
                                                      Assessment

                                                  Enterprise Processes

Level 1
                                                  Process Scenarios -
                                                  Value Chain Diagram
Level 2


Level 3                                           Business Processes -
                                              * Event Driven Process Map


Level 4                                                Activities -
                                               Event Driven Processe Map
Objective of this work: Align Scenario
                 Implementation with SCOR Methodology …



                         SCOR Methodology                           TO - BE
                     Employs a Top-Down Approach               Implementation
                                                      Material Flow View
                                                           Identify Roles within the logical flow

                                                           Establish product responsibility

                                                              Analyze for performance to select
   Analyze Basis                                               scenarios
        of                                            Business Scenario View
    Competition                                             Role-based Scenarios

    Configure                                               Collaborations/Biz Documents

   Supply-Chain                                             Encapsulation of process detail


      Align                                         Process Definition View
  Performance
Levels, Practices,                                 *     Consistent Modeling

  and Systems                                            Link to public protocol definitions

                                                         Bounding events

   Implement
 Supply-Chain                                           Process Specification View
 Processes and
    Systems
GET

      -ED!
Think Big, Start Smart, Scale Fast


                                                                               ig
 Credentials
                                                                     Think B        • Vision
Supply Chain                                                  1
  thoughts
                 Performance


     SPS
                                                                     • Leverage resources
Implementation                                          Scale Fast
                                             3                         and experience
    Models

 Get Started !


 Case Studies

                                  2   Start Smart • First Plant Implementation


                               2001   2002       2003         2004


                                                                                      Source: Accenture
Think Big
                 Think BIG

                   Because…nothing short of a step-change
 Credentials
                   will keep you ahead of the competition
Supply Chain
  thoughts




                               ging
     SPS

Implementation   Think packa
    Models

 Get Started !
                   Because…packaging touches every
 Case Studies
                   aspect of your supply chain
Think Bi   g
 Credentials
                                                 Package
Supply Chain                    Reclamation       Design/
  thoughts                        Reuse         Engineering
                                 Recycling                     Graphics
                                                              Management
     SPS

Implementation          Packaging
    Models                                Packaging
                        Machinery
                       Engineering         Supply                Packaging
 Get Started !                              Chain                Materials


 Case Studies                Inventory
                            Management                      Package
                                                          Procurement
                                              Package
                                               Filling
Improvement Criteria &
                 To-Be Success Metrics
                                                                      Internal
 Credentials
                                         Customer Facing               Facing

Supply Chain       Performance
                                       Responsiveness   Flexibility    Assets
  thoughts           Attribute


     SPS
                  Order fullfillment
                                          Superior
Implementation      Lead Time
    Models
                   Supply Chain
                                                        Advantage
 Get Started !    Response Time


 Case Studies       Production
                                                        Advantage
                     Flexibility


                    Inventory
                                                                      Advantage
                  Days of Supply
Building the Treasure Map

                 High
 Credentials

Supply Chain
  thoughts
                                     Silver Bullets         Strategic
                                                          Step Changes
                  Effort / Benefit


     SPS

Implementation
    Models

 Get Started !


 Case Studies
                                     Quick Wins

                  Low                                                    High
                                              Value Achievement
Start Smart
                 Start SMART

                    Assess Performance Attributes
 Credentials

Supply Chain
  thoughts          Benchmark Performance
     SPS

Implementation      Prove Scenarios
    Models

 Get Started !
                    Design Supply Chain Model
 Case Studies


                    Optimize
Assess   Benchmark   Prove   Design

 Credentials

Supply Chain
  thoughts

     SPS

Implementation
    Models

 Get Started !


 Case Studies
Project overview
Opportunities
Pre-Screening
Prioritisation
                                        Assessment Cycle

                                                                                                 End

                                                Letter of            Full                Final
 SPS Education
                       Pre-Assessment           Intent for       Supply Chain         Presentation
 & Presentation                                                  Assessment
                                             Implementation                           and Contract

                                                                                            Implementation




                                         Adjustments and Subsequent Phases


                  Solution Design,                     Deployment                            Benefits
  Project                                                                Continuous          Tracking
                    Development         Start-up           and
  Planning                                                                Operation            and
                   and Validation                       Transition                           Sharing




                                        Implementation Cycle
Project overview
Opportunities
Pre-Screening
Prioritisation
                                                  Assessment Cycle

                                                                                                                    End

                                                        Letter of                   Full                   Final
  SPS Education
                           Pre-Assessment               Intent for              Supply Chain            Presentation
  & Presentation                                                                Assessment
                                                     Implementation                                     and Contract

• Define Offering and    • Team of 3-4             • Resource aligned        • Team of 4-6 for 1-4 weeks
                                                                             • Process and Financial Analysis    Implementation
SPS Supply Chain         • 2 days per site         • Project Scope & KPI’s
Management Program       • High level discovery    • Steering Committee      • AS-IS Mapping
                         • Opportunity pockets     • Resource ID’d           • Stakeholders & Implementation Issues/barriers
                         • Value extraction        • Assess SOP’s            • TO-BE Mapping (game changing)
                         • Prepare LOI (?)                                   • Recommendations & Implementation roadmap

                                                  Adjustments and Subsequent Phases


                    Solution Design,                              Deployment                                   Benefits
   Project                                                                               Continuous            Tracking
                      Development             Start-up                and
   Planning                                                                               Operation              and
                     and Validation                                Transition                                  Sharing

• Milestones       • Joint team formed     • 2-6 months depending on scope              • Daily             • Assess
• Timing           • Duration depends on   complexity site, equipment, &                management of       delivered value
• Resources        scope & complexity      systems                                      operations          • Quarterly
• Plan / Metrics   • QA review             • Change management                                              performance review


                                              Implementation Cycle
Fast
                 Scale FAST

                  To pick the fruit
 Credentials
                  Leverage resources and experience
Supply Chain
  thoughts

     SPS

Implementation
    Models

 Get Started !


 Case Studies
Infrastructure = reusable capabilities


                                                                 START                    SCALE
     1         2        3               5           6       7    SMART     Acceleration    FAST
                                                                   8                        Nth
 Gillette  Whirlpool   Mitsubishi   Mitsubishi   Gillette   3M   yourco                   yourco
N.America. N.America   N.America     Europe      Europe
                                                                 Plant 1                  Plant 20


         Insights:
             It’s not about one site, it IS about leverage and speed
             It is not about a fad, it IS about improving the business
             It’s not about going for change, but it IS about going dollars
CASE




       STUDY
SPS™ Europe - Global Film Manufacturer

                 Key Bottlenecks
                    Logistically Independent Production Units - Duplication
 Credentials        of Logistics Activities and Costs
                    Lack of Collaborative Planning between Manufacturing
                    and Packaging Replenishment
Supply Chain        Inventory Accuracy and Visibility
  thoughts          Network of Past Relationships
                    Size of Carrier Base vs. Synergies
                    Interfaces and Transaction Processes - use of SAP
     SPS
                                    SPS Solutions
Implementation                           Reorganised pack matl. planning & purchasing
    Models                               SAP - Inventory control
                                         Re-engineered packaging supplier base
 Get Started !                           Return & refurbishing with on-site service
                                         provider
                                         Selected 3PL for warehousing, dispatch,
 Case Studies                            transport
                                         Reduction of Carrier Base from 40 to 6 Achieved
                                                          Cost Reduction                   of 11%
                                                                  Logistics                      8%
                                                                  Procurement                    9%
                                                                  Warehousing                   17%
                                                                  Return / Recycling            20%
                                                                  Core Cutting (JIT)            30%
SPS Europe Implementation Example - Major Film Company
                                                PLAN
         Source                        Make                                Deliver


                                                           CONTAINERS MILKRUN
                                       Prod LINE 4
                                                           3                1
2                                      Prod LINE 5
    Third Party                                             FIN GOODS
    Suppliers                                                Warehouse
                                       Prod LINE 6
                  4
                                                                                           3




                                                                                                         Customers
                      Refurbishing




                                                                                Dispatch
                       Operation




                                                                                           Consignment
                                     Customer Prod 2




                                                                                           Warehouses
                        Sonoco




                                                           3
5                                      Prod LINE 1
     Sonoco
     Plants                            Prod LINE 2          FIN GOODS
                                                            Warehouses

                                       Prod LINE 3

                                     Customer Prod 1



        Managed by Sonoco                              Managed by Sonoco and Outsourced to 3PL
SPS™ Europe – Global Tape Manufacture


                                          High
 Credentials     Cost Optimisation / Opportunity Size

                                                        Packaging
Supply Chain                                              Cycle
                                                          Ph. 3
  thoughts
                                                                    Converting
                                                                    Outsourcing
     SPS
                                                                                           Packaging
                                                                                             Cycle
                                                                                             Ph. 2
Implementation
    Models
                                                                      Scrap                                            Purchasing
                                                                    Reduction                                           Leverage

 Get Started !
                                                                                  Kaizen
                                                                                   Lean
                                                                                   Ph. 2
                                                                                                              Kaizen
                                                                                                               Lean
 Case Studies                                                                                                  Ph. 1




                                                                                                       DPOU




                                              Low                                                                                   High
                                                                         Speed of Implementation
Conclusion. What makes SPS™ so different ?


                  Experience & success in 4 areas
 Credentials
                   Outsourcing &                        Supply chain
Supply Chain       Contract                             Re-engineering
  thoughts         Management                           & Implementation


     SPS

                   Packaging
                                      SPS      ™
                                                          IT integration
Implementation
    Models         Design &                               & interface
                   Manufacturing                          optimization
 Get Started !

                   Ability, desire, and culture to implement &
 Case Studies
                   partner
                    –   Gain sharing (accountability)
                    –   Co-asset management
                    –   Resource sharing & leveraging
Changing
   the way
  the world
     sees
PACKAGING


         Sonoco Europe s.a.
  Boulevard du Souverain, 100 box 3
      1170 Brussels – Belgium
        Tel: +32 2 663 45 40
        Fax: +32 2 675 02 25
          www.sonoco.com

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Brad Weller_Nando Galazzo Packaging Solutions Presentation Berlin 2001

  • 1. Sonoco Packaging Solutionstm -End-to-End Supply Chain Solutions – by Nando Galazzo, Supply Chain Director, Sonoco Chairman, Global Supply Chain and logistics council, Conference Board Europe Brad Weller, Director Sonoco Packaging Solutions tm October 1, 2001, Berlin, Germany c © 2001 by Sonoco
  • 2. Agenda Credentials Supply Chain thoughts Sonoco Packaging Solutions Implementation Models Get started ! SPStm case studies
  • 4. Sonoco Global Packaging Credentials Supply Chain thoughts SPS Implementation Models Get Started ! Case Studies 285 operations 32 countries/5 continents 17,000 employees Customers - 85 countries Turnover - US$2.8 billion
  • 5. Sonoco Packaging Portfolio Credentials Supply Chain thoughts SPS Implementation Models Get Started ! Case Studies Pack Center
  • 6. European operations: over 43 plants Credentials Supply Chain thoughts Industrial Products SPS Implementation Models Consumer Products Get Started ! Paper Mills Case Studies
  • 7. Credentials “Only Perceptive, Adaptable and Innovative packaging Supply Chain companies can get closer to their customers and markets by thoughts developing extended enterprises & supply chain SPS partnerships”. Implementation Models Get Started ! All others … will just be passengers during the journey Case Studies
  • 8. Sonoco’s Traditional Value Drivers … Paper Tube Recycling Credentials Mechanics & & Supply Chain Reclamation Design thoughts SPS Sonoco Implementation Models Value Drivers Get Started ! Case Studies
  • 9. Sonoco’s Traditional Value Drivers … Product Dependent Model • Defends existing position Service • Protects existing margins Service Credentials • Builds barrier to competition Supply Chain Limitations Product thoughts • Commodity model • Value extraction is limited • Costs justified on product margin SPS • Short life time for incremental benefits Implementation Models Get Started ! Case Studies
  • 10. Sonoco’s Traditional Value Drivers … Product Dependent Model • Defends existing position Service • Protects existing margins Service Credentials • Builds barrier to competition Supply Chain Limitations Product thoughts • Commodity model • Value extraction is limited • Costs justified on product margin SPS • Short life time for incremental benefits Implementation Models Supply Chain Driven Model Possibilities Get Started ! • Products are pushed or pulled • Higher point of entry (food chain) • Fully defined value • Multi-site scalability • Sustainable over time • Long-term activity Case Studies • Non-product Dependent • Diversification of income portfolio Products Sourcing W. Housing Pac Center Logistics Products Consultancy / Implementation
  • 11. Sonoco’s journey to add value … Paper Tube Recycling Credentials Mechanics & & Supply Chain Reclamation Design thoughts SPS Sonoco Inventory Implementation Models Six Sigma Value Management Drivers Systems Get Started ! Case Studies Pack Center Concepts Sonoco Proprietary
  • 12. Evolution: from products… Credentials Supply Chain Paper Textile Film / Tape Specialty thoughts SPS Implementation Models Get Started ! Case Studies
  • 13. Evolution: …to packaging… Credentials Supply Chain Paper Textile Film / Tape Specialty thoughts SPS Implementation Models Get Started ! Film Packaging Paper Packaging Case Studies
  • 14. Evolution: …to services… Credentials Supply Chain Paper Textile Film / Tape Specialty thoughts SPS Implementation Models Get Started ! Film Packaging Paper Packaging Case Studies Pack Design Logistics Supply Chain Procurement Reclamation
  • 15. Sonoco’s extended enterprise … Paper Tube Recycling Credentials Mechanics & & Supply Chain Reclamation Design thoughts SPS Sonoco Inventory Implementation Models Six Sigma Value Management Drivers Systems Get Started ! Case Studies End-to-End Pack Center Supply Chain Concepts Management Sonoco Proprietary
  • 16. Sonoco’s extended enterprise … Credentials 3M Europe DuPont Europe Supply Chain thoughts MFE Europe SPS MFE US Implementation Whirlpool Models Cryovac Get Started ! Gillette UK Case Studies Gillette US Consultancy Design / Sourcing JIT / Pack Planning W.H. Distribution Return Graphics VMI Center Scheduling Mgmnt. Recycle Refurbish = assessments = implementations
  • 17. Offering experience through partnership Credentials Supply Chain thoughts SPS • Global scale and infrastructure •• Resources & Scalability Resources & Scalability • Supply Chain Management Sonoco Consulting Methodology •• Consulting Methodology Implementation • Packaging Solutions Packaging •• Venture Capital Venture Capital Models • Customer Relationships Solutions •• IT & B2B Integration IT & B2B Integration • Operational integration / •• Previous project Previous project Get Started ! Pack-Centre management SPS Client experience •• Client experience Case Studies
  • 19. Competitive Pressures in the Supply Chain More demanding More demanding customers Global competition Global competition Credentials customers & shareholders & industry & industry & shareholders consolidation consolidation Supply Chain thoughts Shorter product Shorter product SPS life cycles life cycles Implementation Models Get Started ! Speed of technology Speed of technology change change Case Studies Environmental Environmental risk and issues risk and issues
  • 20. Competing through collaboration Credentials No company, on its own, has the ability to Supply Chain dominate the future … without: thoughts SPS A vision that creates growth & wealth Implementation Models Accelerating the speed of change Get Started ! Executing and sustaining improvement Case Studies New partnerships that manage complexity
  • 21. Managing for change & performance Credentials ACCESS… Supply Chain thoughts access to economies of scale SPS access to know-how Implementation Models access to technology and innovation Get Started ! access to new collaborative models Case Studies
  • 22. An evolution toward greater collaboration H Credentials Supply Chain Collaboration thoughts Supply Chain Performance SPS Coordination Implementation Models Transactions Get Started ! Case Studies L Partnership & Trust H
  • 23. Areas of desired collaboration Credentials Supply Chain 1 Supply Chain Re-engineering Optimisation Synchronisation End-to-end & Packaging solutions thoughts implementation 2 SPS Co-asset and Pack Centre Inventory and Production Implementation Labour Management WC management planning Models management 3 Get Started ! Packaging & Smart Outsourcing & Multi-use/reuse/ Case Studies Graphics packaging design JIT Kit Delivery returnable Design 4 Information ERP systems Optimisers The emerging Packaging web Technology Market place…
  • 24. Therefore… Credentials Sonoco has developed and implemented Supply Chain thoughts end-to-end supply chain solutions for its SPS customers around the world … called Implementation Models Get Started ! Case Studies SPS ™ SONOCO PACKAGING SOLUTIONS
  • 25.
  • 26. Credentials Supply Chain SPS ™ SONOCO PACKAGING SOLUTIONS thoughts SPS  innovative Implementation  customized Models  collaborative Get Started !  scalable Case Studies  profitable  3pl
  • 27. 3rd party 4th party logistics 3pl used to be mainly about sub-contracting warehouse and Credentials distribution services … Supply Chain thoughts SPS Tomorrow’s 4pl will sit in the middle of the value chain, drawing products or components Implementation Models from all parts of the network as available … Get Started ! managing product assembly or packaging … Case Studies and then handling the distribution to individual customers by the fastest and most efficient route. Financial Times October 2000
  • 28. Credentials Supply Chain thoughts 4pl SPS Implementation with a Models difference Get Started ! Case Studies
  • 29. Credentials Supply Chain Scope Supply Chain thoughts Extended enterprise asset management SPS sourcing & information management Implementation Models Pack-centres / packaging operations Get Started ! Packaging materials planning & inventory management Case Studies Packaging materials sourcing, procurement, leverage Low  Sub-contracting warehousing & distribution 3pl  Transportation management - outbound / reverse logistics Intensity
  • 30. Credentials design, development, & engineering support Supply Chain Scope Supply Chain Packaging material life-cycle management: thoughts Return,, Re-use, Recycle SPS Med.  Logistics sourcing & information management Implementation Models  Pack-centres / packaging operations Get Started ! 4pl  Packaging materials planning & inventory management Case Studies Low  Packaging materials sourcing, procurement, leverage  Sub-contracting warehousing & distribution 3pl  Transportation management - outbound / reverse logistics Intensity
  • 31.  Enterprise asset management High Credentials  Packaging design, development, & engineering support SPS  Packaging material life-cycle management: Supply Chain Scope Supply Chain thoughts Return, Refurbish, Re-use, Recycle SPS  Logistics sourcing & information management Med. Implementation Models  Pack-centres / packaging operations Get Started ! 4pl  Packaging materials planning & inventory management Case Studies  Packaging materials sourcing, procurement, leverage Low  Sub-contracting warehousing & distribution 3pl  Transportation management - outbound / reverse logistics Intensity
  • 32. Vision is Critical - for instance Keeping the Strategic … Outsourcing the Tactical Customer Supply Chain Finished Factory Marketing Goods Manufacturing Distribution Planning Planning Packaging Materials Procurement Outsourced Supply Package Systems & Planning Pack Chain Activities to Planning Integration Product Sonoco 3rd Party Logistics Reverse Logistics
  • 34. The Methodology Credentials Supply Chain thoughts SPS Implementation Models Get Started ! Case Studies
  • 35. What is the SCOR model and framework? Supply Chain Operations Reference Model Process reference map that allows you to construct supply chain implementation models. Of itself it is not sufficient to describe a supply chain implementation. You cannot implement a “reference” model. You use the reference model together with business attributes (I.e. geographic, organization, product, etc.) to specify and implement a process model that can be analyzed (metrics) and executed.
  • 36. Vision of an Extended enterprise Plan COLLABORATIVE SYNCHRONIZED OPTIMIZED Deliver Source Make Deliver SOURCE MAKE DELIVER Source Make Deliver Source • Finished • Procurement Pack Goods Suppliers SONOCO Customer’s Customers • Inbound Logistics Warehousing Customers Your • Inventory • Shipping & Management Outbound Logistics • Optimized Core & packaging Design Integrated Packaging Design & Life Cycle Management SONOCO CUSTOMER SONOCO • RETURN PROGRAMME
  • 37. Applying a Tool Framework to Support Supply Chain Modeling Drilling Down to Levels of Detail AS- IS Assessment Enterprise Processes Level 1 Process Scenarios - Value Chain Diagram Level 2 Level 3 Business Processes - * Event Driven Process Map Level 4 Activities - Event Driven Processe Map
  • 38. Objective of this work: Align Scenario Implementation with SCOR Methodology … SCOR Methodology TO - BE Employs a Top-Down Approach Implementation  Material Flow View  Identify Roles within the logical flow  Establish product responsibility  Analyze for performance to select Analyze Basis scenarios of  Business Scenario View Competition  Role-based Scenarios Configure  Collaborations/Biz Documents Supply-Chain  Encapsulation of process detail Align  Process Definition View Performance Levels, Practices, *  Consistent Modeling and Systems  Link to public protocol definitions  Bounding events Implement Supply-Chain Process Specification View Processes and Systems
  • 39. GET -ED!
  • 40. Think Big, Start Smart, Scale Fast ig Credentials Think B • Vision Supply Chain 1 thoughts Performance SPS • Leverage resources Implementation Scale Fast 3 and experience Models Get Started ! Case Studies 2 Start Smart • First Plant Implementation 2001 2002 2003 2004 Source: Accenture
  • 41. Think Big Think BIG Because…nothing short of a step-change Credentials will keep you ahead of the competition Supply Chain thoughts ging SPS Implementation Think packa Models Get Started ! Because…packaging touches every Case Studies aspect of your supply chain
  • 42. Think Bi g Credentials Package Supply Chain Reclamation Design/ thoughts Reuse Engineering Recycling Graphics Management SPS Implementation Packaging Models Packaging Machinery Engineering Supply Packaging Get Started ! Chain Materials Case Studies Inventory Management Package Procurement Package Filling
  • 43. Improvement Criteria & To-Be Success Metrics Internal Credentials Customer Facing Facing Supply Chain Performance Responsiveness Flexibility Assets thoughts Attribute SPS Order fullfillment Superior Implementation Lead Time Models Supply Chain Advantage Get Started ! Response Time Case Studies Production Advantage Flexibility Inventory Advantage Days of Supply
  • 44. Building the Treasure Map High Credentials Supply Chain thoughts Silver Bullets Strategic Step Changes Effort / Benefit SPS Implementation Models Get Started ! Case Studies Quick Wins Low High Value Achievement
  • 45. Start Smart Start SMART Assess Performance Attributes Credentials Supply Chain thoughts Benchmark Performance SPS Implementation Prove Scenarios Models Get Started ! Design Supply Chain Model Case Studies Optimize
  • 46. Assess Benchmark Prove Design Credentials Supply Chain thoughts SPS Implementation Models Get Started ! Case Studies
  • 47. Project overview Opportunities Pre-Screening Prioritisation Assessment Cycle End Letter of Full Final SPS Education Pre-Assessment Intent for Supply Chain Presentation & Presentation Assessment Implementation and Contract Implementation Adjustments and Subsequent Phases Solution Design, Deployment Benefits Project Continuous Tracking Development Start-up and Planning Operation and and Validation Transition Sharing Implementation Cycle
  • 48. Project overview Opportunities Pre-Screening Prioritisation Assessment Cycle End Letter of Full Final SPS Education Pre-Assessment Intent for Supply Chain Presentation & Presentation Assessment Implementation and Contract • Define Offering and • Team of 3-4 • Resource aligned • Team of 4-6 for 1-4 weeks • Process and Financial Analysis Implementation SPS Supply Chain • 2 days per site • Project Scope & KPI’s Management Program • High level discovery • Steering Committee • AS-IS Mapping • Opportunity pockets • Resource ID’d • Stakeholders & Implementation Issues/barriers • Value extraction • Assess SOP’s • TO-BE Mapping (game changing) • Prepare LOI (?) • Recommendations & Implementation roadmap Adjustments and Subsequent Phases Solution Design, Deployment Benefits Project Continuous Tracking Development Start-up and Planning Operation and and Validation Transition Sharing • Milestones • Joint team formed • 2-6 months depending on scope • Daily • Assess • Timing • Duration depends on complexity site, equipment, & management of delivered value • Resources scope & complexity systems operations • Quarterly • Plan / Metrics • QA review • Change management performance review Implementation Cycle
  • 49. Fast Scale FAST To pick the fruit Credentials Leverage resources and experience Supply Chain thoughts SPS Implementation Models Get Started ! Case Studies
  • 50. Infrastructure = reusable capabilities START SCALE 1 2 3 5 6 7 SMART Acceleration FAST 8 Nth Gillette Whirlpool Mitsubishi Mitsubishi Gillette 3M yourco yourco N.America. N.America N.America Europe Europe Plant 1 Plant 20 Insights:  It’s not about one site, it IS about leverage and speed  It is not about a fad, it IS about improving the business  It’s not about going for change, but it IS about going dollars
  • 51. CASE STUDY
  • 52. SPS™ Europe - Global Film Manufacturer Key Bottlenecks Logistically Independent Production Units - Duplication Credentials of Logistics Activities and Costs Lack of Collaborative Planning between Manufacturing and Packaging Replenishment Supply Chain Inventory Accuracy and Visibility thoughts Network of Past Relationships Size of Carrier Base vs. Synergies Interfaces and Transaction Processes - use of SAP SPS SPS Solutions Implementation Reorganised pack matl. planning & purchasing Models SAP - Inventory control Re-engineered packaging supplier base Get Started ! Return & refurbishing with on-site service provider Selected 3PL for warehousing, dispatch, Case Studies transport Reduction of Carrier Base from 40 to 6 Achieved Cost Reduction of 11% Logistics 8% Procurement 9% Warehousing 17% Return / Recycling 20% Core Cutting (JIT) 30%
  • 53. SPS Europe Implementation Example - Major Film Company PLAN Source Make Deliver CONTAINERS MILKRUN Prod LINE 4 3 1 2 Prod LINE 5 Third Party FIN GOODS Suppliers Warehouse Prod LINE 6 4 3 Customers Refurbishing Dispatch Operation Consignment Customer Prod 2 Warehouses Sonoco 3 5 Prod LINE 1 Sonoco Plants Prod LINE 2 FIN GOODS Warehouses Prod LINE 3 Customer Prod 1 Managed by Sonoco Managed by Sonoco and Outsourced to 3PL
  • 54. SPS™ Europe – Global Tape Manufacture High Credentials Cost Optimisation / Opportunity Size Packaging Supply Chain Cycle Ph. 3 thoughts Converting Outsourcing SPS Packaging Cycle Ph. 2 Implementation Models Scrap Purchasing Reduction Leverage Get Started ! Kaizen Lean Ph. 2 Kaizen Lean Case Studies Ph. 1 DPOU Low High Speed of Implementation
  • 55. Conclusion. What makes SPS™ so different ? Experience & success in 4 areas Credentials Outsourcing & Supply chain Supply Chain Contract Re-engineering thoughts Management & Implementation SPS Packaging SPS ™ IT integration Implementation Models Design & & interface Manufacturing optimization Get Started ! Ability, desire, and culture to implement & Case Studies partner – Gain sharing (accountability) – Co-asset management – Resource sharing & leveraging
  • 56. Changing the way the world sees PACKAGING Sonoco Europe s.a. Boulevard du Souverain, 100 box 3 1170 Brussels – Belgium Tel: +32 2 663 45 40 Fax: +32 2 675 02 25 www.sonoco.com