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T EMAIL IS KING AN INTRODUCTION TO EMAIL STRATEGY, BEST PRACTICES AND TECHNIQUES THAT MAKE EMAIL STILL REIGN IN FUNDRAISING, ADVOCACY AND LIST BUILDING FOR NONPROFITS Zuri Group
EMAIL IS KING An introduction to email strategy, best practices and techniques that make email  still  reign in fundraising, advocacy and list building for nonprofits.
INTRODUCTIONS Zuri Group Your Presenter You!
ABOUT ZURI GROUP ,[object Object],” Zuri Group has served as an extension to our Web Development, Technical, & Integrated Marketing teams and continues to exceed our expectations with both strategic and tactical services.”  ~  Stephan Caramma, Senior Director of Fundraising Systems, Save the Children
ABOUT YOUR PRESENTER ,[object Object],[object Object],[object Object],[object Object],[object Object]
ABOUT YOUR PRESENTER Howard Horowitz, Zuri Group ’s COO, learned early on the massive undertaking required to build a non-profit’s brand while raising money to help solidify its core value to donors. ,[object Object],[object Object],[object Object],[object Object]
ABOUT YOUR PRESENTER ,[object Object],[object Object],[object Object],[object Object],[object Object]
ABOUT YOUR PRESENTER Stephanie Burnett, Zuri Group ’s Technical Strategy Consultant, has 15 years of project management improving the effectiveness of nonprofit organizations ,[object Object],[object Object],[object Object]
ABOUT YOUR PRESENTER Molly Kelly, Zuri Group ’s Technical Strategy Consultant, an expert in the development and integration of database-driven Web sites and has been the leader in the development of content management and association management systems.  ,[object Object],[object Object]
ZURI GROUP CLIENT SERVICE LEADERS Karen Collins, Zuri Group ’s Technical Strategy Consultant, focuses on quality management to ensure success in all client relations. ,[object Object],[object Object],[object Object],[object Object]
ABOUT YOUR PRESENTER Elisa Carrol, Zuri Group’s Sr. Director of Web Design and Implementation  is one of the world’s foremost experts in Blackbaud Sphere implementation ,[object Object],[object Object],[object Object],[object Object]
ABOUT YOUR PRESENTER ,[object Object],[object Object],[object Object],[object Object]
AGENDA Methodology Strategy  Tactics Tools
TOP TO BOTTOM SOLUTIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HOW TO MAKE YOUR EMAIL KING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],#1 ALIGNED MESSAGING Objective Audience Message
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],#2 DB QUALITY VS. QUANTITY
#2A IMPROVE DELIVERABILITY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
#2b Don ’t Blame the Blacklist…Manage It! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
#2C DATA SOPHISTICATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
#3 CONNECT TO INCREASE DONATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
#3 Connect to increase donations  (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
#3 Connect to increase donations  (Cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
#4 ESTABLISH GOALS AND BENCHMARKS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],#5 MEASURE, ANALYZE, ENHANCE & REPEAT
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],#5A TEST EMAIL VARIABLES
[object Object],[object Object],[object Object],[object Object],#6 THE EMAIL NUMBERS RULE
[object Object],[object Object],[object Object],[object Object],#7 UTILIZE LANDING PAGES
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],#8 REVIEW & INCORPORATE BEST PRACTICES
[object Object],[object Object],[object Object],[object Object],[object Object],#9 SAY THANK YOU
#10 EMAIL MAP & SCHEDULE, SAMPLE Audience 1 (i.e.: female professionals aged 35-45) 1. Using surveys and landing pages to categorize (segment) your audiences. 2. Plan sequential and segmented email campaigns here. 3. Create E-Communication Maps and Schedules for each audience. Audience 2 (i.e.: lapsed donors) 4. Populate your emails with the content from your map 5. Send out according to your schedule 6. Update your Web site with related, campaign-specific anecdotes that illustrate the issues Phase II: Create landing pages for different actions and audiences
#10A EMAIL MAP & SCHEDULE, SAMPLE Winter Appeal Send: 12/10/2007 - Monday Headlines: Homelessness is hard in any season… Winter Newsletter 12/17/2007 - Monday School's out--now where do they go? Holiday Appeal 12/26/2007 – Weds. Domestic violence hits hard in the holidays. Year End Appeal 12/30/2007 - Sunday Your tax break could be her relief.
#10B EMAIL COPYWRITING GUIDELINES, SAMPLE Send Subject Line Headline & Graphic Personal Story Issue Action G U I D E L I N E S Date Use: Imperatives; Intrigue (to motivate opening) Headline  Build emotional connection between issue and audience Graphic  Faces are most compelling Photos are more intriguing than other images Tell your issue's story with an image wherever possible Include: 1 line, hard-hitting statistic. 2 sentence, personal story that puts a face on the header and statistic. Success statistic. How constituents can help: 1 sentence, 3 links  1 sentence each: High level overview of an issue Impact to students  Impact to campus (required) Impact to community (optional) Desired outcome for issue (required) Provide:  Clear path to action Include 1-3 links to take action Be brief
#10C CAMPAIGN BADGES ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ZURI EMAIL CAMPAIGN SUCCESSES
QUESTIONS?
THANK YOU! www.zurigroup.com

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Why Email Is Still King: Strategy, Best Practices, and Techniques That Prove It

  • 1. T EMAIL IS KING AN INTRODUCTION TO EMAIL STRATEGY, BEST PRACTICES AND TECHNIQUES THAT MAKE EMAIL STILL REIGN IN FUNDRAISING, ADVOCACY AND LIST BUILDING FOR NONPROFITS Zuri Group
  • 2. EMAIL IS KING An introduction to email strategy, best practices and techniques that make email still reign in fundraising, advocacy and list building for nonprofits.
  • 3. INTRODUCTIONS Zuri Group Your Presenter You!
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  • 31. #10 EMAIL MAP & SCHEDULE, SAMPLE Audience 1 (i.e.: female professionals aged 35-45) 1. Using surveys and landing pages to categorize (segment) your audiences. 2. Plan sequential and segmented email campaigns here. 3. Create E-Communication Maps and Schedules for each audience. Audience 2 (i.e.: lapsed donors) 4. Populate your emails with the content from your map 5. Send out according to your schedule 6. Update your Web site with related, campaign-specific anecdotes that illustrate the issues Phase II: Create landing pages for different actions and audiences
  • 32. #10A EMAIL MAP & SCHEDULE, SAMPLE Winter Appeal Send: 12/10/2007 - Monday Headlines: Homelessness is hard in any season… Winter Newsletter 12/17/2007 - Monday School's out--now where do they go? Holiday Appeal 12/26/2007 – Weds. Domestic violence hits hard in the holidays. Year End Appeal 12/30/2007 - Sunday Your tax break could be her relief.
  • 33. #10B EMAIL COPYWRITING GUIDELINES, SAMPLE Send Subject Line Headline & Graphic Personal Story Issue Action G U I D E L I N E S Date Use: Imperatives; Intrigue (to motivate opening) Headline Build emotional connection between issue and audience Graphic Faces are most compelling Photos are more intriguing than other images Tell your issue's story with an image wherever possible Include: 1 line, hard-hitting statistic. 2 sentence, personal story that puts a face on the header and statistic. Success statistic. How constituents can help: 1 sentence, 3 links 1 sentence each: High level overview of an issue Impact to students Impact to campus (required) Impact to community (optional) Desired outcome for issue (required) Provide: Clear path to action Include 1-3 links to take action Be brief
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Notes de l'éditeur

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  2. TITLE SLIDE.