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City of Guelph
Open Government Framework




   November 13, 2012 Governance Committee
           @blair_labelle, City Clerk
#Overview
   History
   Drivers
   Defining Open Gov
   Proposed OGF
   Next Steps




                        2
#History
 Open Gov has roots in FOI legislation
 Growth of collaborative technology and mobile
  infrastructure
 United States Open Gov Directive
 New agencies and partnership models




                                                  3
#Drivers
#External
 “FAST” organizations are efficient and effective
 Embrace the changing landscape of government
 Makes government relevant and understandable
 Leads to innovation and added value
#Internal
 Open Gov defined as a pillar of the Council
  approved Corporate Technology Strategic Plan
 Corporate Strategic Plan key initiative
                                                     4
#Defining Open Gov




                     Code for America




                                        5
#Defining Open Gov                              Transparency



To create a fully transparent
and accountable City which
leverages technology and                           Open
                                Participation                  Accountability
empowers the community                          Government
to generate added value as
well as participate in the
development of innovative
and meaningful solutions.
                                                 Innovation




                                                                                6
#Proposed Open Government Framework for the City of Guelph


                                   Open Government
      Vision



     Principles   Participation     Innovation      Transparency     Accountability




                     Open                               Access to        Open
     Directions                     Open Data
                  Engagement                          Information      Governance


                   Community
                                     Open Data                            Policy and
                   Engagement                          Information
                                     Catalogue                           Procedure
                   Framework                           Management        Framework

                      Web 2.0
                                   Open Standards
                    Integration
      Action                                                            Oversight and
                                                        Enterprise        Control
       Areas                                             Systems         Functions
                   Collaboration    Development
                  and Knowledge    Challenges and
                      Sharing          Events

                                                        Proactive       Performance
                  E-Government      Open Source         Disclosure      Measurement
                     Services       Procurement
#Open Engagement
To build on the traditional and legislative
foundation of public consultation to
realize a transformative approach to the
way in which the City can
inform, consult, collaborate and
empower the community.




                                              8
#Community Wellbeing Initiative
 A partnership between community stakeholders and the City
 Dynamic conversation to develop a shared vision
 Various engagement methods:
    •   Ward conversations
    •   „Places and spaces‟ conversations
    •   Household survey (and contest)
    •   Comment cards
    •   Workshop-in-a-box (toolkit for community conversations)
    •   Online discussions (blogs, RSS, social media)
    •   Mayor‟s telephone Town Hall
 Data will be used to develop a City strategy, but the intent of the
  CWI is also to inspire individuals to take action within their own
  communities
                                                                        9
#Open Data
To encourage the use of public data to be
made available in practical formats for the
purpose of facilitating the development of
innovative and value added solutions.




                                              10
#Data Catalogues




                   11
#Apps for Democracy: App Challenge
 2008 app challenge for local developers to exploit open data
 DC invested $50K which returned $2.3Million in shared value



#Toronto 311: Open Standards
 Toronto adopted the Open311 standard
 Led to development of smart phone apps to report issues like
  potholes and graffiti in real-time




                                                                 12
#2010 London Ontario UnLab: Hackathon
 A 2010 hackathon held by UnLab supported by Open Data London
 Developers, students, photographers and professionals gathered in
  order to design an application which provides residents information
  regarding their waste collection
 londontrash.ca can automate reminders through email, text
  message or by way of a meeting request through Outlook/iCal




                                                                        13
#Access to Information
To subscribe to best practices and support
the necessary tools with respect managing
civic information for the purpose of enhancing
the transparency of City business and the
enrichment of information assets.




                                                 14
#Records and Information Management (RIM)
 Program designed to standardize, classify and manage info
 Reduces cost, creates efficiencies, improves reporting, mitigates
  risk and increases transparency
 Supports open data efforts and tools such as an EDRMS

#Toronto’s TMMIS
 Allows users to easily search and track the business of the City in
  real-time as it flows through the legislative process
 Users can bookmark and share items and register for e-updates
 Toronto Clerk „live tweets‟ from meetings to provide updates




                                                                        15
#Open Governance
To develop a management and control
framework as well as the necessary policy
instruments to define expectations and verify
the performance of strategic initiatives related
to Open Government.




                                                   16
#Open Government Dashboard




                             17
#Track.dc.gov




                18
#Government 2.0




                  2011 Ontario MISA Conference




                                                 20
#Next Steps
 Phase 1 (2012)
   Council to consider approval of the proposed Open
    Government Framework
 Phase 2 (2013 subject to approval)
   Expansion request in the 2013 operating budget to retain a
    subject matter expert to assist in developing an Open
    Government Action Plan for the City
 Phase 3 (TBD)
   Transform to Open Gov
 Phase 4 (TBD)
   Iterate from community metrics
                                                                 21
#Questions?




              22

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Proposed Open Government Framework for the City of Guelph (Presentation)

  • 1. City of Guelph Open Government Framework November 13, 2012 Governance Committee @blair_labelle, City Clerk
  • 2. #Overview  History  Drivers  Defining Open Gov  Proposed OGF  Next Steps 2
  • 3. #History  Open Gov has roots in FOI legislation  Growth of collaborative technology and mobile infrastructure  United States Open Gov Directive  New agencies and partnership models 3
  • 4. #Drivers #External  “FAST” organizations are efficient and effective  Embrace the changing landscape of government  Makes government relevant and understandable  Leads to innovation and added value #Internal  Open Gov defined as a pillar of the Council approved Corporate Technology Strategic Plan  Corporate Strategic Plan key initiative 4
  • 5. #Defining Open Gov Code for America 5
  • 6. #Defining Open Gov Transparency To create a fully transparent and accountable City which leverages technology and Open Participation Accountability empowers the community Government to generate added value as well as participate in the development of innovative and meaningful solutions. Innovation 6
  • 7. #Proposed Open Government Framework for the City of Guelph Open Government Vision Principles Participation Innovation Transparency Accountability Open Access to Open Directions Open Data Engagement Information Governance Community Open Data Policy and Engagement Information Catalogue Procedure Framework Management Framework Web 2.0 Open Standards Integration Action Oversight and Enterprise Control Areas Systems Functions Collaboration Development and Knowledge Challenges and Sharing Events Proactive Performance E-Government Open Source Disclosure Measurement Services Procurement
  • 8. #Open Engagement To build on the traditional and legislative foundation of public consultation to realize a transformative approach to the way in which the City can inform, consult, collaborate and empower the community. 8
  • 9. #Community Wellbeing Initiative  A partnership between community stakeholders and the City  Dynamic conversation to develop a shared vision  Various engagement methods: • Ward conversations • „Places and spaces‟ conversations • Household survey (and contest) • Comment cards • Workshop-in-a-box (toolkit for community conversations) • Online discussions (blogs, RSS, social media) • Mayor‟s telephone Town Hall  Data will be used to develop a City strategy, but the intent of the CWI is also to inspire individuals to take action within their own communities 9
  • 10. #Open Data To encourage the use of public data to be made available in practical formats for the purpose of facilitating the development of innovative and value added solutions. 10
  • 12. #Apps for Democracy: App Challenge  2008 app challenge for local developers to exploit open data  DC invested $50K which returned $2.3Million in shared value #Toronto 311: Open Standards  Toronto adopted the Open311 standard  Led to development of smart phone apps to report issues like potholes and graffiti in real-time 12
  • 13. #2010 London Ontario UnLab: Hackathon  A 2010 hackathon held by UnLab supported by Open Data London  Developers, students, photographers and professionals gathered in order to design an application which provides residents information regarding their waste collection  londontrash.ca can automate reminders through email, text message or by way of a meeting request through Outlook/iCal 13
  • 14. #Access to Information To subscribe to best practices and support the necessary tools with respect managing civic information for the purpose of enhancing the transparency of City business and the enrichment of information assets. 14
  • 15. #Records and Information Management (RIM)  Program designed to standardize, classify and manage info  Reduces cost, creates efficiencies, improves reporting, mitigates risk and increases transparency  Supports open data efforts and tools such as an EDRMS #Toronto’s TMMIS  Allows users to easily search and track the business of the City in real-time as it flows through the legislative process  Users can bookmark and share items and register for e-updates  Toronto Clerk „live tweets‟ from meetings to provide updates 15
  • 16. #Open Governance To develop a management and control framework as well as the necessary policy instruments to define expectations and verify the performance of strategic initiatives related to Open Government. 16
  • 19.
  • 20. #Government 2.0 2011 Ontario MISA Conference 20
  • 21. #Next Steps  Phase 1 (2012)  Council to consider approval of the proposed Open Government Framework  Phase 2 (2013 subject to approval)  Expansion request in the 2013 operating budget to retain a subject matter expert to assist in developing an Open Government Action Plan for the City  Phase 3 (TBD)  Transform to Open Gov  Phase 4 (TBD)  Iterate from community metrics 21