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Mobile  Impact  101:  
Taking  Your  Cause  Mobile  
!
7/2/14  
1pm  EDT  
!
Darian  Rodriguez  Heyman
Your  Presenter
3
Darian  Rodriguez  Heyman  
BetterWorld  Wireless  
!
Darian  is  the  former  E.D.  of  Craigslist  Foundation,  Co-­‐
Founder  of  Social  Media  for  Nonprofits,  the  only  
conference  series  devoted  to  social  media  for  social  
good,  and  the  best-­‐selling  author  of  Nonprofit  
Management  101  (Jossey-­‐Bass).  
!
He  currently  serves  as  Co-­‐Founder  &  Chief  
Development  Officer  of  BetterWorld  Wireless,  which  
serves  U.S.  nonprofits  with  calling,  texting,  and  data  
plans  powered  by  Sprint,  and  donates  a  free  phone  
or  tablet  to  women  and  girls  in  need  for  every  
customer.
@dheyman
• Why Mobile?
• Getting off the Ground
• Tips & Tools
Agenda
@dheyman
Why Mobile?
@dheyman
Copyright © 2013 Church in Restoration
@dheyman
@dheyman
@dheyman
@dheyman
@dheyman
• Fundraising: Capitalize on New Channels
!
• Advocacy: Mobilize the Masses
!
• Marketing: Amplify Your Voice
!
• Volunteer Recruitment & Management
!
• Program & Operational Efficiencies
Mobile Impact
@dheyman
Getting Off the Ground
@dheyman
Planning for Success
Mobile Matrix™ Staff Donors Volunteers Clients The Public
Revenue          
Efficiency          
Communication          
Service          
Form Follows Function
@dheyman
Getting Creative
@dheyman
• Mobile Websites
• Text to Donate
• Mobile Apps
• Social Media Integration
• Staffing Considerations
• Mobile Analytics
Getting Off the Ground
@dheyman
Website vs. App
@dheyman
• 2013: Smartphone Sales Tip
• Step One: Benchmark Current Traffic
• Step Two: Mobile Detection
– Link to Full Website
• The Party Already Started
• Cross-Platform Integration is Key
Mobile Websites
@dheyman
• Accessible via Any Browser
• Real-Time, Recurring Gifts
• Possible CRM Integration
• GPS Integration
• QR Codes Feed Traffic
Mobile Websites
@dheyman
@dheyman
@dheyman
@dheyman
• User Friendly & Simple
• Minimum $5 - $10 Donations
• No Recurring Gifts
• 30 – 90 Day Wait
• Mobile Revenue ~5%, But Doubling
Text To Donate
@dheyman
• Website 1st
; App 2nd
• Marketing & Approval Are Key
• Cross-Device Development
– Android, Apple, Windows
• Real-Time, Recurring Gifts
• CRM Integration
• Plan on Updates
Mobile Apps
@dheyman
• Ensure Content is Easily
Sharable via Mobile
• Post Mobile-Friendly Links
• Make Sure Pinned Posts Are
Mobile Relevant
Social Media Integration
@dheyman
@dheyman
Mobile Users Share Double
@dheyman
• Mobile is Marketing, not Tech
• Plan for Updates!
• Divide the Work, Esp. Social
– Editorial Calendars are Key
Staffing Considerations
@dheyman
• Watch Mobile % of Traffic
• Beware Conversion Rate Dips
• High Bounce Rate = Slow Load
Mobile Analytics
@dheyman
Mobile Analytics
@dheyman
Tips & Tools
@dheyman
• Focus on Adding Value to Searchers
• Remember the 2 Second Rule
• Donate Buttons: Top & Bottom
• K.I.S.S., Esp. Donations: 1 Call to Action
• Photos & Videos Rule (Beware Text)
• Be Generous with White Space
Mobile Impact 101
@dheyman
• Limit Scrolling w/ Expansions
• BIG Buttons: 30x30 Pixels+
• Space Out Hyperlinks
• Google Analytics’ Mobile Perf. Report
• Leverage QR Codes at Events
• Preview Emails on Mobile
– Tues/Weds/Thurs 11am/2pm
Mobile Impact 101
@dheyman
@dheyman
@dheyman
@dheyman
• www.TechSoup.org
• www.BetterWorldWireless.com
• www.BethKanter.org
• www.Fundraising123.org
• www.facebook.com/nonprofits
• www.google.com/nonprofits
• Google GoMo http://bit.ly/1kWVj34
Resource Review
@dheyman
• www.RazMobile.com
• www.MobileCause.com
• www.MobileAccord.com
• www.MobileCommons.com
• www.GiveByCell.com
• Mobile for Good, Heather Mansfield
Resource Review
@dheyman
Resource Review
@dheyman
@dheyman
The Average Age for a 1st Cell: 13
@dheyman
Thank You!
40
Darian Rodriguez Heyman
Co-Founder
darian@BetterWorldWireless.com
(415) 659-8953
!
!
!
July  Webinars:  
!
Susan  Black,  CFRE  
Help!  They  Want  Me  To  Fundraise!  
!
Mazarine  Treyz  
Getting  More  People  To  Open  Your  eNewsletter
https://bloomerang.co/resources/webinars

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