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The big secret:
Marketing is still difficult
Or what no one wants to admit about technology



There’s no magic potion for executing a successful marketing
campaign through digital channels. Technologies, such as
SSPs, DSPs and RTB are already showing their limitations

See blog post at http://thethingis.typepad.com




                                    David Levy
               Thought leadership for digital business
                                david@davidlevy.net
                      http://thethingis.typepad.com
This is 100% of your current audience
Not all of them buy your products and services

Some of them bought once but have not done so again

Some like your advertising and have clicked on banners

Some come to your site to look at content

Some just browse
Most of your revenue comes from a small group, say 33%
So, how do you grow?
Double revenue by doubling the audience, via SCALE

                               •  Once you get another
                                  “set” of customers,
                                  you should see a
                                  similar distribution of
                                  buying patterns




                               •  By doubling the
                                  audience, you have
                                  also acquired another
                                  33% “slice” of buyers
Or convert more people into buyers via EFFICIENCY

                              •  Use CRM, offers and
                                 better data to
                                 stimulate purchase
                                 from those who hadn’t
                                 before




                               •  While the total
                                  audience is still the
                                  same, the “slice” of
                                  buyers has now
                                  doubled
Generally, companies have to make a trade off.

Conventional wisdom suggests that doubling
your audience via scale--say through search or
display advertising—is easier yet wasteful than
doubling your audience via efficiency—say by
executing a sophisticated data driven customer
relationship marketing strategy to cross-sell and
up-sell your existing audience which is more
complex
The solution: Technology to the rescue!

The phenomena of real time bidding (RTB),
supply side platforms (SSPs) and demand side
platforms (DSPs) and a host of other alphabetic
technologies were supposed to allow
marketers to do both…first via efficiency,
then through scale
First get efficient: Learn what motivates your audience to buy




Through testing,       …apply those           You have the
you can understand     lessons to the rest    insights and data
what motivate          of the audience,       you need to convert
these folks to buy,    and, Voila!...         more browsers into
then…                                         buyers...there’s
                                              your efficiency
Now Scale it!

Apply algorithms, appended data and smart
analytics to acquire new audiences that are more
likely to buy your products and services.

In other words, stop wasting your money
attracting the people who merely browse.

Only acquire the buyers…and get them
every time!
Point your rtb/ssp/dsp at more profitable audiences




              Media buying and selling
         technologies give you efficiency in
                  buying at scale
One day, and soon!, you can be 100% efficient




       Machine: “Only acquire purchasing
                  customers”
The things is…the audiences don’t scale




    Yikes! You’re only more efficient.
There is no magic potion, or technology




     Media buying and selling technologies
    help you manage your marketing portfolio
Manage your portfolio. You need to do it all!


                 You need to raise awareness



                 You need to get audiences at scale



                 You need to be efficient



                 You need to build relationships



                 You need to be social

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The big secret marketing is still difficult

  • 1. The big secret: Marketing is still difficult Or what no one wants to admit about technology There’s no magic potion for executing a successful marketing campaign through digital channels. Technologies, such as SSPs, DSPs and RTB are already showing their limitations See blog post at http://thethingis.typepad.com David Levy Thought leadership for digital business david@davidlevy.net http://thethingis.typepad.com
  • 2. This is 100% of your current audience
  • 3. Not all of them buy your products and services Some of them bought once but have not done so again Some like your advertising and have clicked on banners Some come to your site to look at content Some just browse
  • 4. Most of your revenue comes from a small group, say 33%
  • 5. So, how do you grow?
  • 6. Double revenue by doubling the audience, via SCALE •  Once you get another “set” of customers, you should see a similar distribution of buying patterns •  By doubling the audience, you have also acquired another 33% “slice” of buyers
  • 7. Or convert more people into buyers via EFFICIENCY •  Use CRM, offers and better data to stimulate purchase from those who hadn’t before •  While the total audience is still the same, the “slice” of buyers has now doubled
  • 8. Generally, companies have to make a trade off. Conventional wisdom suggests that doubling your audience via scale--say through search or display advertising—is easier yet wasteful than doubling your audience via efficiency—say by executing a sophisticated data driven customer relationship marketing strategy to cross-sell and up-sell your existing audience which is more complex
  • 9. The solution: Technology to the rescue! The phenomena of real time bidding (RTB), supply side platforms (SSPs) and demand side platforms (DSPs) and a host of other alphabetic technologies were supposed to allow marketers to do both…first via efficiency, then through scale
  • 10. First get efficient: Learn what motivates your audience to buy Through testing, …apply those You have the you can understand lessons to the rest insights and data what motivate of the audience, you need to convert these folks to buy, and, Voila!... more browsers into then… buyers...there’s your efficiency
  • 11. Now Scale it! Apply algorithms, appended data and smart analytics to acquire new audiences that are more likely to buy your products and services. In other words, stop wasting your money attracting the people who merely browse. Only acquire the buyers…and get them every time!
  • 12. Point your rtb/ssp/dsp at more profitable audiences Media buying and selling technologies give you efficiency in buying at scale
  • 13. One day, and soon!, you can be 100% efficient Machine: “Only acquire purchasing customers”
  • 14. The things is…the audiences don’t scale Yikes! You’re only more efficient.
  • 15. There is no magic potion, or technology Media buying and selling technologies help you manage your marketing portfolio
  • 16. Manage your portfolio. You need to do it all! You need to raise awareness You need to get audiences at scale You need to be efficient You need to build relationships You need to be social