The document discusses the importance of eTransformation across all business practices using a three dimensional approach of process, technology, and people. It emphasizes that technology should reinforce strategy, make processes more efficient, and enable people to cooperate. A successful eTransformation also requires adopting standardized processes that create a sense of community, enable best practices to be reused, and ensure compliance. The transformation should be approached incrementally to deliver promised changes and support people through technological changes.

1. eTransformation by Bertrand Maltaverne European Purchase-to-Pay Week 2008 16 - 18 June, 2008, Crowne Plaza, Brussels, Belgium

2. ” There’s no higher priority than the Total Transformation “ of all business practice to e-business practice. Tom Peters

3. Transformation is stressful

4. Zen = continuous transformation for continuous improvement

5. A 3-dimensional approach is required for a successful eTRANSFORMATION

6. Process Technology People

7. Process Technology People

8. Technology serves strategy and reinforces it

9. Technology flattens our world

10. Technology drives application of policies

11. Technology shapes organizations

12. Technology serves strategy and reinforces it Technology boosts performance

13. Alex Bennet , Retired chief knowledge officer for the US Navy Knowledge Shared = Power ²

14. Technology makes processes more efficient

15. Process Technology People

16. Processes create a sense of community

17. Processes must be applicable throughout the organization CTRL C + CTRL V

18. Standardized processes facilitate building trust within the organization

19. Processes create a sense of community Processes enable reuse of best practices

20. Adopt a step-by-step approach for incremental improvement

21. Make best practices sticky by embedding them into processes

22. Processes create a sense of community Processes are safeguards against deviation Processes enable reuse of best practices

23. Processes ensure compliance with regulations

24. Processes must make the organization resilient enough to survive the worst…

25. Process Technology People

26. People put processes into practice

27. People adopt (or reject…) processes Bottom up Top down eRFQ Time

28. Don't oversell: Promise what you can deliver Deliver what you promised

29. People put processes into practice People use technology

30. Not everybody is a geek, go for “ simple ” technology

31. Support people when technology is not “google-like”

32. Communicate to eliminate fear Do no evil!

33. People put processes into practice People use technology People cooperate with (rely on) each other

34. Encourage “ positive behaviors ” reinforcing the adoption of the change

35. “ Me” vs. “Them”: Set up the proper governance model to foster cooperation

36. Are you ready to achieve post- eTRANSFORMATION zen?

37. Surviving the eTRANSFORMATION is today's challenge

38. A 3-dimensional approach is required for a successful eTRANSFORMATION

39. A culture of discipline is not a principle of business; it is a principle of greatness . “ ”