1. BSM for Cloud Computing
Create a cloud environment that delivers flexibility,
cost-savings, and superior service to your organization
ARE YOU? WITh BMC, YOU WILL:
» Developing an initiative focused on » Build a cloud environment that swiftly
cloud computing? delivers appropriately provisioned and
configured resources
» Seeking solutions that can encompass
much of your existing infrastructure? » Operate your cloud environment, across
all platforms, with confidence that
» Looking to enable highly flexible proper configuration, compliance, and
self-service provisioning of cloud governance are in place
resources?
» Provision and manage hybrid clouds
» Finding opportunities to leverage through the same mechanisms as
public clouds in your IT organization? private cloud resources
EXECUTIVE SUMMARY
Has cloud computing made its way to the top of your IT initiatives? Is your organization
seeking to lower costs, increase responsiveness, and potentially leverage external public
cloud resources to better serve business needs? If so, you may find that the first steps
towards cloud computing — as with any new computing paradigm — are challenging.
Adding to that challenge, many cloud architectures seem to require that you discard your
existing IT assets — from hardware resources to management systems — in an effort to
create a standardized, homogenous cloud.
Offering a refreshing alternative, BMC has developed a comprehensive set of solutions
to help you smoothly transition to a cloud infrastructure. Not only does BMC understand
REAL-WORLD RESULTS that past investments are instrumental in delivering appropriate service to the business,
but the company has a proven track record of managing a multitude of heterogeneous
» Rackspace achieved compliance and
platforms, as well as a future-looking capability to seamlessly manage private and public
eliminated 10,000+ incidents through
cloud resources in a hybrid model. As such, BMC provides the required solutions to plan,
automation.
execute, and succeed in cloud computing:
» Blackbaud improved efficiency for monitoring
» Cloud Planning — Ease the implementation of cloud computing by identifying cloud
and managing configuration and compliance.
candidates, architecting the infrastructure, designing your service offerings, planning
» LG CNS increased administrator productivity for capacity needs, and more.
by more than 35 percent. » Cloud Lifecycle Management — Ensure successful use of the cloud by implementing policy-
» Las Vegas Sands anticipates 50 percent driven provisioning processes through a self-service portal supported by a service catalog.
savings in operational IT costs. » Cloud Operations and Optimization — Optimize resource utilization, costs, and
» BMC’s own IT organization is saving five service quality across your dynamic cloud environment by following a proactive
approach to capacity management, discovery, and performance.
million dollars annually through properly
managed virtualization. » Cloud Governance — Ensure your cloud — and its workload — behave appropriately
by bringing together comprehensive compliance, license management, and asset
management processes.
With BMC’s approach to cloud computing, you can tackle these areas — in part or as
a whole — to ensure that the cloud environment you create delivers consistent quality
service tailored to the needs of your business.
2. ThE BMC DIFFERENCE BUSINESS ChALLENGE
The promise of cloud computing has set high expectations among IT leadership in many organizations. Indeed,
» Delivers a consistent, unified
the potential value to the business has brought the topic of infrastructure to the forefront of both technical and
management solution across
business discussions, putting pressure on IT groups to deliver cloud solutions in the short term.
physical and cloud resources
Those closer to the technology, however, recognize that not all clouds are the same. Even among internal private
» Supports multiple virtual
clouds, there are those that are limited to x86 infrastructures, and those that extend out to LPARs. There are
infrastructures, including
clouds with standard image-based provisioning, and those that can build whatever stack is required, on demand.
VMware, Microsoft, Solaris™,
There are clouds that require standardization across workloads to optimize utilization and unify management,
and IBM® AIX®
and those that embrace the amalgam of underlying technologies and standardize their management. Each of
» Provides full-stack layered these decision points, and dozens of others, need to be resolved as cloud computing is implemented, and each
provisioning for greatest has ramifications on the value of the resulting cloud to the business.
flexibility and automation
Pursuing even one element of cloud computing — whether self-provisioning, system consolidation, or even
» Seamlessly integrates with public chargeback — runs the risk of creating more issues than it resolves. With a thoughtful approach to identifying
clouds, including Amazon EC2, the key components for your organization, building the right cloud to best serve your business becomes an
within the same management achievable goal with long-term value.
framework as internal IT
hOW BMC CAN hELP
» Provides the provisioning
BMC supports our customers’ implementations of cloud computing infrastructures in a structured manner that
and configuration automation
leverages both proven management solutions and new technology to create value at all points in the cloud
component of Cisco’s Unified
adoption path. By building on these components, you can ensure that your company’s approach addresses all
Computing System
the key components of a cloud infrastructure, while at the same time, tailor its structure to meet the unique
» Leverages existing infrastructure needs of your business.
and software investment while
BMC brings together the benefits of traditional IT management, including operational excellence, automation,
enabling cloud computing model
and service delivery models, and merges them with the dynamic potential of cloud architectures. Thus, each
BMC solution represents a best-practice approach that has been developed through our extensive experience
not only in virtualization and cloud implementations, but also in broader enterprise IT management.
BMC solutions, taken together or separately, comprise the foundation of a strong, flexible, and valuable cloud
infrastructure that will support IT operations and deliver exceptional service quality to the business.
CLOUD PLANNING
Faced with the challenge of implementing cloud computing within the enterprise, many IT leaders seek a starting
point for the cloud planning process, asking such questions as: What is cloud computing, and what elements of
this model are relevant to my organization? What currently exists in my organization, and how compatible is it with a
cloud model? What does this eventual end state look like, and how do I get there?
BSM for Cloud Computing is designed to guide you through these initial stages of cloud planning and adoption by
addressing the following areas:
3. » Accurate discovery and assessment of existing environment KEY BENEFITS
» Architectural and service design for the new cloud environment
» Design and build an internal cloud
» Capacity planning and financial modeling infrastructure that best meets the
Leadership is seeking value from cloud computing. IT is tasked with building the reality. By addressing the three areas needs of your business
above, your IT organization will be armed with an accurate scope of the effort, a technical transition plan, a vision for » Deliver superior service levels,
the end state of your private cloud, and a plan for leveraging public cloud resources, if appropriate. With BSM for while also ensuring the greatest
Cloud Computing, your vision can be aligned with the plan, setting expectations and positioning IT for success. utilization of underlying resources
CLOUD LIFECYCLE MANAGEMENT » Leverage the cloud model across
Many organizations approaching cloud computing today have already had some experience implementing heterogeneous platforms
virtualization in their datacenters. This experience has illuminated some of the more challenging aspects of the
» Enable full-stack layered
management of these dynamic environments — from labor-intensive provisioning to the ongoing support and
provisioning for rapid, automated
fixes required. One key role of cloud computing is to layer on top of virtualization a scalable operational structure
resource allocation
that delivers consistent service and addresses the needs of both the business and the technology team.
» Optimize capital expenditures
BMC Cloud Lifecycle Management delivers an operational model for the lifecycle of cloud resources and the
through integration with
utilization of public clouds in a hybrid model. Every resource in the environment goes through a lifecycle that, when
public clouds
defined and appropriately automated, provides a seamless and predictable model for both IT and the business.
» Provide secure multi-tenancy in
BMC Cloud Lifecycle Management encompasses:
the cloud environment through
» Automated, full-stack layered provisioning and configuration of server, storage, and network resources integrated network container
across heterogeneous platforms provisioning and management
» A self-service portal, supported by a service catalog
» Measurement and chargeback capabilities to support ongoing capacity planning
» IT service management integration
» Hybrid cloud integration, enabling IT to leverage external cloud resources when needed
» Service retirement and resource reclamation
With BMC Cloud Lifecycle Management, you will manage the dynamic nature of the cloud environment,
accelerating provisioning, facilitating flexibility, and implicitly setting expectations with the business. What’s
more, you will achieve tangible results while maintaining a structure, controlled — yet still dynamic — IT
environment.
CLOUD OPERATIONS AND OPTIMIZATION
A cloud computing environment is perpetually changing. New resources are provisioned, and old ones are
retired; configurations are changed, and things are moved. Add in some external cloud resources, and the entire
picture grows even more complex. In a vibrant cloud environment, automated management is critical to success
in delivering quality service to the business.
