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The MAANZ MXpress Program
Selling the Plan
Part 1
Dr Brian Monger
Copyright May 2013.
This Power Point program and the associated documents remain the intellectual property and the
copyright of the author and of The Marketing Association of Australia and New Zealand Inc. These
notes may be used only for personal study Persons and/or corporations wishing to use these notes for any
other purpose should contact MAANZ for written permission.
MAANZ International
• MAANZ International, is a Not for Profit, 
internet based professional and educational 
institute which has operated for over 25 years.
• MAANZ International offers Professional 
Memberships;
• Marketing Courses (Formal and Short)
• And Marketing Publications
• www.marketing.org.au 
Marketing In Black and White 2
Dr. Brian Monger
• Brian Monger is the CEO of MAANZ International and a 
Professional marketer and consultant with over 40 years 
experience.
Marketing In Black and White 3
Marketing In Black and White 4
Personal Presentations
• A presentation is an oral delivery supported by visuals and 
audio media that reinforce, and in some cases carry the 
bulk of, the message. The content of the message is a set 
of recommendations using all the persuasion that logic 
and argument can bring to the message.
• The ability to make effective presentations is an essential 
executive skill not only in selling to prospects, but also for 
in‐house presentations (presenting information such as 
the business plan or market research report) at executive 
meetings. The objective of the presentation must be to:
Marketing In Black and White 5
Selling the Plan
• In all communication, the key elements to 
consider are:
• the audience
• the messages
• the media
• the objectives/expected result.
Marketing In Black and White 6
Presentation Strategy
• Presentation strategy varies with the situation. 
The more formal the presentation, the more 
preparation is needed. These are the matters 
you should consider:
• Understand the objectives and purpose of your 
presentation.
• Know the prospective audience.
• Present to the audience’s point of view.
• Anticipate questions and objections.
• Organise material in an effective and logical 
sequence and format for the presentation.
Marketing In Black and White 7
Presentation Strategy
• Discuss a range of marketing presentation 
strategies and their effectiveness for different 
presentation situations.
• Develop a range of support materials that can 
be used to present a variety of ideas and 
concepts for a presentation.
Marketing In Black and White 8
Organising the Message
• The presentation will have a highly complex 
message based upon voluminous facts and 
research data, a sophisticated and intricate 
strategy, and carefully developed conclusions 
and justifications. 
• The challenge in developing a presentation is 
to condense all the material into a message 
that is absorbing and easy to listen to. 
Marketing In Black and White 9
Theme
• For a presentation to be memorable (and that is 
important in a competitive situation), anchor it with a 
strong theme. 
• Key points
• What are key points for the audience to remember? 
These key points are the critical pieces of information 
on which the logic of the proposal will be built. 
• An audiences ability to retain information will be 
limited. 
Marketing In Black and White 10
Key Elements of the Presentation
• Present clearly
• Use prepared aids as visual paragraph markers for ideas.
• Keep words to a minimum.
• Ensure uniformity of size, colour and layout.
• Introduce the aid, talk it through and then remove it. The right audience
• Ensure that the key people are present.
• Ensure that they are pre‐sold and looking forward to your presentation.
• Avoid presenting anything new that may create resistance.
Marketing In Black and White 11
Key Elements of The Presentation
•Emphasise the points that have already been agreed with the decision‐
maker and his/her advisers.
•Reinforce your message with simple, graphic visuals. 
•Use yourself as a presentational aid
•Be enthusiastic—if you are not convinced, they will not be.
•Stand or sit upright but with varied positions.
Marketing In Black and White 12
Key Elements of The Presentation
• Use hands to emphasise rather than distract.
• Look at individuals and change your expression, 
voice pitch, tone, pace and duration.
• Use language as an aid to interest
Marketing In Black and White 13
Key Elements of The Presentation
• Use questions as well as statements.
• Use metaphors, similes and analogies.
• Use examples to paint pictures.
• Repeat and summarise frequently before, during and 
after.
• Get feedback
• Involve the prospects continually to get their 
agreement before moving on. 
• Refer to the situation, to matters clearly agreed.
• Watch faces and body movements for reactions.
• Ask questions to ensure agreement on the need to 
introduce each main point.
Marketing In Black and White 14
Key Elements of The Presentation
• Don’t move on if people are still worried.
• Summarise frequently.
• Make notes of points of agreement and 
disagreement.
• Watch the time (an accurately timed session 
is, in itself, impressive).
Marketing In Black and White 15
Choose a style of delivery
• Will you address the decision‐maker or the 
audience in general?
• Will you use a formal stand‐up or low‐key 
discussion style?
• Will there be a greater or lesser involvement of 
a team?
• Will there be a liberal or selective use of aids?
• Will you make use of client language/jargon? 
Present credibly
Marketing In Black and White 16
Presenting Factual Information
• Facts, especially numbers by themselves, are 
difficult to comprehend and even more so when 
the variety and significance of trends are 
complex. 
• When expressing statistics visually in a report, 
you can help the reader to grasp their 
significance or to comprehend an idea quickly 
and relate the message more readily to the 
decision‐making process if the information is 
presented well.
Marketing In Black and White 17
Methods Of Displaying Data and 
Information
•Tables and graphs (pictorial representations) may 
simplify and clarify the research data. 
•Tabular and graphic representations of the data may 
take a number of forms, ranging from a direct computer 
printout to elaborate pictographs. 
•Bar charts, pie charts, curve diagrams, pictograms and 
other graphic forms create a visual impression.
Marketing In Black and White 18
Designing The Visuals
• Numbers tell a story. 
• The trick is knowing what story you want to tell and 
to tell it clearly. 
• Generally, people find numbers persuasive. Numbers 
provide sound evidence for many decisions. 
• User‐friendly tables, graphs and numbers can shorten 
meetings, save time and make a good impression. 
Marketing In Black and White 19
Suggestions for The Presentation Of Statistical 
Information In Visual Form
• 1. Keep it simple. An overly complicated graph is hard to comprehend 
and may confuse an issue rather than clarify it. The less complex the 
graph, the better.
• 2. Keep the scaling consistent. Once the best possible scale for the graph 
is identified, set it up so that each segment has equal value. That’s the 
only way to accurately report your information. If scaling is not 
consistent, the visual summary of the numbers will be inaccurate.
• 3. Use the same scale for related graphs. This helps the reader to 
understand how one trend is more or less meaningful than another 
related trend.
Marketing In Black and White 20
Suggestions for The Presentation Of Statistical 
Information In Visual Form
• 4. Avoid chart junk. Chart junk is decoration that interferes with 
meaning. Chart junk consists of unnecessary and distracting elements. 
The most common of these are grid lines, patterned bars and slices, 
backgrounds, borders, inappropriate and confusing colours, actual 
numbers and values.
• 5. Keep shapes simple. Avoid three‐dimensional and odd‐shaped graphs, 
which draw attention to the design rather than the content. Odd shapes 
will not help readers to understand your message or the data. Even 
readers who take the time to study the following graph are unlikely to 
make sense of it.
• 6. Show trends and relationships.
• 7. Attract attention.
Marketing In Black and White 21
The following are commonly used 
visuals:
• Flow charts 
• Diagrammatic charts 
• Line graphs 
• Bar graph 
• Pie (or circle) charts 
• Pictographs 
SALES
10
20
30
40
50
60
70
J A S O N D J F M A M J
MONTHS
Line graphs
A line graph shows points on two dimensions. Usually the vertical dimension
represents some amount such as dollars or volume. The horizontal dimension is
time. A horizontal line connects -the dots or points in time. The most frequent use
for a line graph is to show some kind of change over time. A line graph is good
for a trend analysis, such as a comparison of prices or sales over time.
0.00
1000.00
2000.00
3000.00
4000.00
5000.00
6000.00
15- 20
Male
15- 20
Female
21- 35
Male
21- 35
Female
35-45
Male
35-45
Female
45+ Male 45+
Female
Bar graph
A bar graph is similar in format to a line graph except it depicts units rather than points.
For example, the vertical may represent dollars or volume. The horizontal, however,
would represent companies, brands, or population segments. You might use a bar graph to
compare the consumption patterns of three different segments of your target audience or
the dollars spent on advertising by all the various competitors.
% Sales By State
N.S.W
36%
VIC
22%
QLD
25%
SA
6%
WA
11%
Pie (or circle) charts
A pie chart, for example, is the standard form to use to depict pieces of a whole. Any
time you talk about percentages, such as market share or budget allocations, that total
100 percent, a pie chart is a good way to express the relationships. As a rule of thumb,
pie charts should not have more than six pieces.
Pictographs
A variation on many of the previous types of charts and graphs is a
pictograph. A pictograph is typically a pie, line, or bar graph that represents
the elements with a symbolic graphic. It makes the chart more graphic and
more visually interesting. It can however also be confusing.
• For more information about MAANZ International and articles 
about Marketing, visit:
• www.marketing.org.au
• http://smartamarketing.wordpress.com
• http://smartamarketing2.wordpress.com
• .  http://www.linkedin.com/groups/MAANZ‐
SmartaMarketing‐Group‐2650856/about
• Email: info@marketing.org.au
• Link to this site ‐ ‐ http://www.slideshare.net/bmonger for 
further presentations
Marketing In Black and White 26
27
END
MAANZ MXPress Program

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Perception in buyer behaviour [compatibility mode]
Perception in buyer behaviour [compatibility mode]Perception in buyer behaviour [compatibility mode]
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Marketing mixMarketing mix
Marketing mix
 
New Product Development
New Product DevelopmentNew Product Development
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Strategy model types1Strategy model types1
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Negotiating price2Negotiating price2
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Mission, vision and core valuesMission, vision and core values
Mission, vision and core values
 
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Mibw1Mibw1
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Leadership2Leadership2
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