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Explaining Complex Stuff So People Understand It
- 6. JARGON
• Why do we use jargon?
• What is some jargon that is specific to our company?
• When is it okay to use jargon with customers?
- 12. SO FAR . . .
Explain jargon
Begin with the end in mind
Let them fail
Chunk the content
Read your audience
Notes de l'éditeur
- Oreo Trivia
- Photo Credit: http://www.flickr.com/photos/21067003@N07/3365544980/
- Photo Credit: http://www.flickr.com/photos/24498687@N03/2337526359/
- FAIL = First Attempt at LearningPhoto Credit: Far Side Cartoon