Online Marketing and Brand presence - The big picture. Organic and Paid search elements broken down into their presence, search, conversion and loyalty components.
DGR_Digital Advertising Strategies for a Cookieless World_Presentation.pdf
Local SEO - Raleigh SEO meetup group March 2016
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Raleigh SEO Meetup Group
Local SEO | What You Need to Know
March 15, 2016
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Bob Misita
CEO & Co-Founder, LeadsNearby
Twitter: @LeadsNearby
Website: www.leadsnearby.com
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The BIG PICTURE of Local SEO
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Local SEO is rapidly evolving…
…Even as we put the finishing touches on this
presentation, a new method is emerging:
Google Posts
While this presentation covers a lot of detail,
it’s important to remember that as long as
your optimization efforts always focus on
answering the searchers’ questions, you (or
your client) will rank well.
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Section One: Paid = Immediate Leads
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Step 1: Paid Methods
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•Paid Listings
Angie’s List
Porch
Yelp
•PPC
Google
Bing
Facebook (Impressions/CPM)
•Paid Leads
Industry Specific
Home Advisor
eLocal
•Referral Programs
Paid Methods
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Section Two: Online Presence
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Expertise
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What is your online presence deemed to have Expertise in.
Google Guidelines
(http://static.googleusercontent.com/media/www.google.com/en//insides
earch/howsearchworks/assets/searchqualityevaluatorguidelines.pdf )
•E-A-T
•Mobile
•Location
•Needs Met
Expertise
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Step 2: Website Design
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Tools to Check Page Speed:
•Google PageSpeed Insights
•Web Page Test
•Pingdom
•GT Metrics
•Others
Web Design
Tools to Help Site Friendliness:
•Search Console, Bing
Webmaster Tools
•Technical SEO-Web Developer
Tools/Browser Extensions
•Screaming Frog, Xenu
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Step 3: Keyword Content
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Remember to make use of best practices from October
presentation: SEO Essentials
&
Google’s basic SEO guidelines
Keyword Content
Tools to Help with Keyword Research
•SEM Rush
•KW Finder
•Spyfu
•Google Trends & Keyword Planner
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Step 4: Conversion Oriented
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A Few Suggestions to Drive Conversion:
•Primary Call to Action is Prominent
(aka – Don’t Make me Think)
•Text is easy to read/informative
•Multiple Obvious Navigation Paths (Breadcrumbs)
Conversion Rate Optimization Tools Include:
•Lucky Orange
•CrazyEgg
•Optimizely
•Unbounce
•Visual Web Optimizer (VWO)
Conversion Oriented
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Step 5: Mobile
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Mobile (or device independence) is a big deal…
…Latest numbers suggest 60%+ searches are done on:
•Smart Phones, Tablets, Laptops
•Others--VR Devices, Cars, Google Glass…TBD
Accelerated Mobile Pages (AMP)
Test your site by going to Google on mobile device and
look for Mobile Friendly next to the result
Or enter your URL into Google’s Mobile Testing Tool
See AMP results using g.co/ampdemo on mobile devices
Mobile
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Step 6: Content
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Content is King
Too many pages of thin content can be bad, (aka
beware of thin content and Panda penalty).
What content is good:
•Unique
•Helpful
•Descriptive
•Convinces
Write content that describes your products,
services and brand
Content
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Step 7: Localized Content
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Publish fresh, geo-located content describing the
solutions you provide (Keyword + Location)
•Job Summary Information
•Review Content
A tool that can help automate this is Nearby Now
Ensure this localized content is Schema formatted:
Check with Google’s structured data testing tool
Localized Content
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Authority
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How authoritative does the overall Internet
community assess you.
There are 2 components:
domain authority and page authority
Use a number of tools to check this:
•MOZ Open Site Explorer
•SEM Rush
•Majestic
•AHREFs
Authority
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Step 8: Social Media Profile
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Set Up Profiles On:
•Google Plus now Google my business
•Facebook
•YouTube
•Twitter
•LinkedIn
•Instagram
•Pinterest
•Others depending on your industry
Social Media Profile
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Step 9: Review Profiles
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Create & Claim Business Listings Depending on Industry:
•Angie’s List
•Yelp
•Kudzu
•Manta
•YP
•Apple Maps
•Bing Places
•Yahoo Small Business
•Many Many More
Review Profiles
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Step 10: Consistent NAPw
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External Component—Trusted feed aggregators:
•Localeze
•Acxiom
•Infogroup
•Factual
Internal Component—Website:
Make sure your home page and contact us page
have your correct Name, Address and Phone
Number represented using proper schema as well.
Consistent NAPw
Do this through:
•Moz Local
•Yext
•Local Site Submit
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Step 11: Additional Linking
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There’s no shortcut to additional linking (sharable
content) Beware of Penguin
3 Types of activities
•Link reclamation
•Outreach
•Prospecting
You need to earn links through:
•Club Sponsorships
•BBB & Chamber of Commerce
•Industry Related Organizations
•Affinity Programs
Additional Linking
Tools:
•HelpAReporter
•Outreachr
•BuzzStream
•Whitespark
•And More
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Trust
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Trust is what your past customers have to say
about you. It’s perhaps the single most important
factor people use to determine which vendor to
choose.
Latest surveys suggest almost 90% of consumers
check reviews before making a decision. That
percentage has been consistent since 2013, when
the first surveys came out.
Trust
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Step 12: Proactive Review Request
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If you don’t request reviews, you can only
expect to receive 1-5%.
If you request reviews (and remove the login
requirement) you can get upwards of 40%.
There are a number of tools to request reviews:
•Nearby Now
•Customer Lobby
•Demand Force
Proactive Review Requests
Even more if you focus on
Products instead of Services
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Step 13: Publish Reviews
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You want your reviews to be published (native) in
the 3 places people search:
•Your site (using schema on Keyword + location
pages). This gets you stars on serps.
•Your social media sites (esp Facebook)
•Your review business profiles
Publish Reviews
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Section Three: Conversion
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Step 14: Conversion Funnel
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In addition to being a professional brand
representative, the purpose of your website is
to actually convert prospects in three ways:
•Webforms
•Calls (or clicks to call)
•Live Chat (interactive sessions)
Remember to use the tools noted earlier
Conversion Funnel
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Section Four: Loyalty
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Step 15: Retention
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Use a combination of automated (like Mautic from
the January Meetup) and manual processes to
maintain contact with your customers after the
product or service has been provided.
Specifically:
•Email
•Coupons
•Referral Programs
Retention
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The BIG PICTURE of Local SEO
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Even as we’ve shown a very detailed look at the
current state of local SEO, the ground continues to
shift under our feet. We have to be prepared for
the transitions to come.
New things to consider:
•Voice Search
•Local Data Optimization
The Future Picture of Local SEO
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Thank You!
LeadsNearby
10101 Division Drive
Raleigh, NC 27603
Phone: 919-758-8420
Email: bob@leadsnearby.com
Twitter: @LeadsNearby
Website: www.leadsnearby.com
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Questions?
Notes de l'éditeur
Immediate Leads Come from Paid Methods: Paid Listings, Pay Per Click, Paid Leads, Referrals
Section Two: Build your local ONLINE PRESENCE by showing your Expertise, Authority & Trust
The following steps show your EXPERTISE:
Step 2: Design - Build an SEO Friendly Website that ensures you have a fast page load speed for users & search engines.
Step 3: Content - use the right keyword phrases on page and in your meta titles & descriptions.
Step 4: Conversion - design your site so it is user friendly, which means it’s navigable and answers user’s questions.
Step 5: Mobile - Ensure your site is device independent - aka - mobile friendly on smartphones, tablets and / or laptops
Step 6:
Step 7: Localized - Use a tool to generate geo-located content for your website that describes every job you and your team do every day.
The following steps show your AUTHORITY:
Step 8: Social - Create a Social Media profile for your business on Facebook, Twitter, LinkedIn, etc.
Step 9: Review Profiles - Create & Claim Business Listings on public review sites, web directories and other profile sites.
Step 10: NAPw - Ensure your name, address, phone number and website are consistent on your own website, on all of your business listings and your entire social media profile.
Step 11: Additional Linking - Earn quality, industry-related, relevant backlinks that point to your site; make changes when that’s not the case. Link out from your website to quality, industry-related, relevant sites.
The following step builds your TRUST:
Step 12: Proactive Review Request - Use an online review tool that enables you to obtain reviews from your happiest customers.
Step 13: Publish Reviews: Share your reviews on your own website, social media sites and business listing sites.
Section Three: Focus on enabling your site’s visitors to contact you in the way that is most comfortable for them.
Step 14: Conversion Funnel - Optimize your website with the proper conversion channels including phone calls, clicks to call, website forms & live chat functionality.
Section Four: Once an opportunity converts into a customer, make sure you keep in touch with the customers you’ve served so they remain LOYAL customers
Step 15: Retention - Use field service software to track what you’ve done for your customers, then ensure they get periodic emails and coupons from you to ensure they contact you again when the need additional services.