Presiding Officer Training module 2024 lok sabha elections
Interview skills
1. RECRUITMENT & SELECTION
Manpower Planning
Setting Specs
Advertising/Consultant/Online/Referral
Shortlisting CV’s
Calling candidates
Group Process
Interviews
Offer letter
Joining
Induction
Training
2. Selection Techniques
Interviews
Tests - General Ability,special aptitudes
Simulation exercise
Work Sample Tests
Personality questionnaires
Interest questionnaires
Bio Data
Reference Checks
Group Discussions
Handwriting Analysis etc.
Case discussions
Presentations
Assessment Centres (combinations of above)
4. Interviewing-What is it?
- A structured meeting between you and
an employer
- Interview is a pre-arranged and
planned conversation used for
evaluating the suitability of a
candidate for a particular position.
Interviewing is a skill- like riding a
bike
PRACTICE makes PERFECT
5. Interviewing is a two-way street
Employers are
attempting to determine
if you are an appropriate
fit for the job and their
culture
You decide if the
environment is right for
you.
6. ..
It’s a complex means of gathering
relevant data about a candidate for a
particular job, promotion, or making
selection panel.
Structured mechanism for professional
evaluation for employment as well as
promotion.
7. Interview Process
Growing competition in the job market
Changing demands of the job market
Growing professionalism of the business
world
Increasing focus on the candidate’s
personal qualities
Changes in the interviewing techniques
8. Types of Interviews
Phone: used as an initial screen of
candidates or to narrow the pool of
applicants
One-on-One: most common interview
style and incorporates you with the
potential employer
Panel or Group: allows many individuals
to interview you at once
Videoconferencing: allows far away
candidates to interact with highly placed
people
9. Mind set and mental
preparation for interview
For what you would like to work ?
For “Money” ?
For “Job satisfaction” ?
For making use of knowledge?
For building your career ?
10. Pre-Interview Planning
Analysing yourself
Identifying your skills
Researching the organisation
Analysing the job position
Revising your subject knowledge and
brushing up your general awareness
Developing the interview file
12. Analyse your skills
Learned Skills such as Computer
programming, data processing, foreign
language, interpersonal skills, public
relations, time management, supervising
etc.
Intuitive skills like Boldness, broad-
mindedness, Creativity, decision making,
leadership, motivating, patience,
sincerity, teambuilding etc.
13. Research the Organisation
Major areas of operation
Products/services
Focus of the activities
Growth rate
Work culture
Recent developments
14. Job Analysis
What does this job involve?
What are the responsibilities associated with
this job?
How is this position different from similar
positions at other organisations?
What are the skills and abilities needed for
this job?
What is the level of professional knowledge
needed?
What are the chances of career enhancement?
15. Revise Your Subject Knowledge
Special Technical expertise
Subject competence (basics)
Latest developments in the
subject
General Awareness
16. Develop the Interview File
Interview letter
Original Certificates
Experience Certificates
References
Certificates of merit
Copies of your Resume
Other relevant papers
17. Arriving
Be sure to allow yourself plenty of time
to arrive at your destination
Try to arrive 15-30 minutes early at the
site to allow you to relax, walk to the
interview, use the restroom, or just
gather yourself
18. Greeting & Introduction
Only 1 chance to make a good
1st
impression
Dress appropriately
Smile
Maintain eye contact
Firm handshake
Remain poised and confident
19. Body Language
What signals are you sending?
Positive Signals
• Leaning forward = interest
• Smiling = friendly
• Nodding = attentive and alert
• Eye contact = curious and
focused
Negative Signals
• Crossed arms = defensive
• Fidgeting hands or tapping feet
= nervous or bored
• Lack of eye contact =
untrustworthy
• Leaning back= discomfort
20. Types of Interview Questions
Open Questions
Behavioural Questions
Inappropriate or unethical
questions
21. Types of Interview Questions
Open/Standard/
traditional-
targeting your education,
work experiences, and
career goals
Sample Questions
• Tell me about yourself?
• What is your greatest
strength? Weakness?
• Why did you choose to
interview with us?
• What are your short and
long term career goals?
22. Types of Interview Questions
Behavioural Questions
-These focus on your
actions and/or
behaviours in a previous
setting.
• Past behaviour provides
clues to future
behaviour
Sample Questions
• Describe a time you had
to make a difficult
decision?
• Tell me about a time you
worked under a
deadline?
• Think about a time you
made a mistake. What
did you learn from it?
23. Types of Interview Questions
Inappropriate or
unethical questions
- Questions which probe
into your private life or
personal background
- Questions about your
ethnicity, religion, sexual
orientation, disabilities,
marital status
Sample Questions
• How old are you?
• Do you have children?
• Do you have a disability?
• What religion do you
practice?
24. Types of Interview Questions
Questions asked by the
interviewee
To determine if you are an
appropriate fit for the
company and position,
prepare a list of questions
for the interviewer
Sample Questions
• What do you like most
about this company?
• What is the biggest
challenge facing this
department right now?
• What skills are you
looking for in this
position?
• What is the next course
of action?
25. General Interview Strategies
-Be prepared to talk about yourself and
your experiences
-Master the art of storytelling
-Provide specific and concrete examples of
your results/accomplishments
-Remain positive, enthusiastic, poised, and
confident throughout the interview
process
26. General Interview Strategies
Remember an interview is a formal
conversation--avoid filler words like “Um”,
“Ah”, & “You know”
Avoid indecisive phrases like: “I think,” “I
guess,” “probably,” or “pretty good”
Think before speaking
Avoid long verbose answers--limit your
response to 1-2 minutes
If you do not hear or understand a question,
ask them to repeat or clarify it for you
27. General Interview Strategies
Remain calm, relaxed,
and be yourself
Try to focus on the
message you are trying
to convey
Speak Carefully
Speak Clearly
Speak Confidently
28. Dressing for Success
Polished shoes
Solid white shirt
Conservative tie
Neatly groomed hair,
beard, and moustache
Light makeup, perfume,
and jewellery
Wear neutral colour
hosiery
30. Telephone Interview
You cannot see the candidate , so you have to
trust only two senses - hearing & intuition
Do not short circuit the interview. The process
should be the same as a face-to-face interview
Follow the interview structure
Use the funnel - what, why, how, how well
Use many encouraging , prompting expressions
,like …
Yes
Tell me more
Describe
I see
For example?
In what sense?
Keep sentences & discussions short
Summarise each section
31. Interview through Videoconferencing
Screening interview
Situational interview
Fixed structure
Watch the candidate answering
questions
Assess his/her behaviour and non-verbal
gestures.
33. Final Thoughts
Remember that only 15% of the success
of an interview is out of your control
Take some time to reflect
- Overall, how well did I do?
- What went well?
- What steps can I take next time to
improve?
34. Suggestions
Practice! Practice! Practice!
•Obtain a list of practice interview questions
and jot down short answers
• Stand in front of a mirror and rehearse your
answers
•Schedule an appointment for a mock interview
with Career Services/friend/well wisher
Get a good night’s sleep-be well rested and
alert for the interview
Be relaxed and be yourself!
