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Questions at #awarenessinc or via Webex chat
                                 directed to “All Panelists”




© 2011 Awareness CONFIDENTIAL
The Facebook Campaign Manager


                                • Create custom Facebook
                                  Tabs with simple html

                                • Gather Social Profile data
                                  on campaign participants

                                • Integrate data with CRM
                                  and marketing automation
                                  systems




© 2011 Awareness CONFIDENTIAL
Why Engagement?


                                • Creates brand loyalty

                                • Conveys information

                                • Public conversations are
                                  free advertising




© 2011 Awareness CONFIDENTIAL
Engagement Strategy: Ask Questions




© 2011 Awareness CONFIDENTIAL
Engagement Strategy: Offer a Deal Or Promotion




© 2011 Awareness CONFIDENTIAL
Engagement Strategy: Hold a Contest




© 2011 Awareness CONFIDENTIAL
Engagement Strategy: Create a Game




© 2011 Awareness CONFIDENTIAL
Engagement Strategy: Host a Live Chat




© 2011 Awareness CONFIDENTIAL
Engagement Strategy: Use Photos and Videos




© 2011 Awareness CONFIDENTIAL
Engagement Strategy: Have An Opinion (Even If It’s Not
Popular)




© 2011 Awareness CONFIDENTIAL
Engagement Strategy: Engage Your Most Passionate Fans




© 2011 Awareness CONFIDENTIAL
Customized Presence



                                Marketers seek
                                to customize
                                their social
                                presence and
                                increase
                                engagement



© 2011 Awareness CONFIDENTIAL                    •1
Actionable Data




                                But without
                                actionable data
                                marketers can
                                only fight half
                                the battle


© 2011 Awareness CONFIDENTIAL                     •1
Ultimate Flexibility with Tabs




                                 Use html to set
                                 up your
                                 Facebook tab or
                                 choose from our
                                 template library



© 2011 Awareness CONFIDENTIAL
Data Collection




                                Select the data
                                you would like to
                                collect




© 2011 Awareness CONFIDENTIAL
Data Flow


                                  User provides permission on
                                    Facebook Custom Tab



                                 User data captured on Social
                                Profile in The Hub (along with all
                                       other social activity)




                                Data flows from Hub to CRM or
                                marketing automation systems

© 2011 Awareness CONFIDENTIAL
Data Follow Up


                                Marketers can seamlessly
                                integrate this data into
                                marketing activities such as:
                                • Email follow up

                                • Lead scoring

                                • Direct mail




© 2011 Awareness CONFIDENTIAL
Generate Demand and Capture Leads Through Facebook




     The Facebook Campaign Manager is included in the cost of the
     Social Marketing Hub. To arrange a demo contact us today at
     sales@awarenessnetworks.com.




© 2011 Awareness CONFIDENTIAL

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Facebook Campaign Manager

  • 1. Questions at #awarenessinc or via Webex chat directed to “All Panelists” © 2011 Awareness CONFIDENTIAL
  • 2. The Facebook Campaign Manager • Create custom Facebook Tabs with simple html • Gather Social Profile data on campaign participants • Integrate data with CRM and marketing automation systems © 2011 Awareness CONFIDENTIAL
  • 3. Why Engagement? • Creates brand loyalty • Conveys information • Public conversations are free advertising © 2011 Awareness CONFIDENTIAL
  • 4. Engagement Strategy: Ask Questions © 2011 Awareness CONFIDENTIAL
  • 5. Engagement Strategy: Offer a Deal Or Promotion © 2011 Awareness CONFIDENTIAL
  • 6. Engagement Strategy: Hold a Contest © 2011 Awareness CONFIDENTIAL
  • 7. Engagement Strategy: Create a Game © 2011 Awareness CONFIDENTIAL
  • 8. Engagement Strategy: Host a Live Chat © 2011 Awareness CONFIDENTIAL
  • 9. Engagement Strategy: Use Photos and Videos © 2011 Awareness CONFIDENTIAL
  • 10. Engagement Strategy: Have An Opinion (Even If It’s Not Popular) © 2011 Awareness CONFIDENTIAL
  • 11. Engagement Strategy: Engage Your Most Passionate Fans © 2011 Awareness CONFIDENTIAL
  • 12. Customized Presence Marketers seek to customize their social presence and increase engagement © 2011 Awareness CONFIDENTIAL •1
  • 13. Actionable Data But without actionable data marketers can only fight half the battle © 2011 Awareness CONFIDENTIAL •1
  • 14. Ultimate Flexibility with Tabs Use html to set up your Facebook tab or choose from our template library © 2011 Awareness CONFIDENTIAL
  • 15. Data Collection Select the data you would like to collect © 2011 Awareness CONFIDENTIAL
  • 16. Data Flow User provides permission on Facebook Custom Tab User data captured on Social Profile in The Hub (along with all other social activity) Data flows from Hub to CRM or marketing automation systems © 2011 Awareness CONFIDENTIAL
  • 17. Data Follow Up Marketers can seamlessly integrate this data into marketing activities such as: • Email follow up • Lead scoring • Direct mail © 2011 Awareness CONFIDENTIAL
  • 18. Generate Demand and Capture Leads Through Facebook The Facebook Campaign Manager is included in the cost of the Social Marketing Hub. To arrange a demo contact us today at sales@awarenessnetworks.com. © 2011 Awareness CONFIDENTIAL

Notes de l'éditeur

  1. Questions can be submittedWill be recording and presentation will be available
  2. MLB.com’s daily question generally focuses on the most controversial baseball matches and issues of the day, usually centered around a big game or rivalry about which fans have strong opinions.
  3. Mars Chocolate North America coordinated 50,000 Mars Random Acts of Chocolate on Sept. 6 2011 by delivering free samples of its iconic chocolate brands to New Yorkers via bike messengers in Manhattan. Mars Random Acts of Chocolate was developed to distribute nine million of the company's chocolate products to fans across the United States this fall.
  4. USA Today's #America Wants Twitter Campaign The charity that had the most retweets of the message “#AmericanWants [charity name] to get a full-page ad in USA TODAY
  5. Swarovski Discover your Light“treasure” with a treasure hunt that allowed users to try out SCVNGR’s service as they roamed the city looking for Swarovski’s goods
  6. WweWWE.com hosts a chat session around each weekly TV show (RAW and Smackdown) and all live Pay-Per-View
  7. The Mercedes Facebook page regularly posts multiple pictures, videos and albums a week
  8. Perez Hilton knows his subjects well, and spouts unapologetic and controversial opinions in every post. As a result, he has a strong, engaged following.
  9. Major League Baseball launched the MLBlogs program a few years. The program allows fans to create free blogs focused generally on baseball or around their favorite team.