1. Devops
State of the Union
Austin 2012
Monday, April 2, 12

2. Whoami
• An old son of a bitch
• VP of Services enStratus
• john.willis@enstratus.com
• @botchagalupe on Twitter
Monday, April 2, 12

3. Devops vs Noops
The Facts
Monday, April 2, 12

4. “DevOps is a cultural and
professional movement”
Adam Jacob
Founder, Chef and Opscode
Monday, April 2, 12

5. Short History
• 2009 Flickr 10+ Deploys a Day
• 2009 Devops Days Gent
• 2010 Devops Days Mountainview
• 2011 Analyst Reports
• 2012 You are Here
The Convergence of Devops
http://bit.ly/itrev2
Monday, April 2, 12

6. CAMS
• Culture
• Automation
• Measurement
• Sharing
Monday, April 2, 12

7. CLAMS
• Culture
• Lean
• Automation
• Measurement
• Sharing
Monday, April 2, 12

8. Culture
Devops is a HUMAN
problem
Monday, April 2, 12

9. Culture
“You can’t directly change
culture. But you can change
behavior, and behavior becomes
culture”
Lloyd Taylor
VP Infrastructure, ngmoco:)
Monday, April 2, 12

10. Behavior
When you repeatedly do an act, it
becomes a habit. It is an automatic
response of the brain: You have been
doing something in a particular way
for a long time, so you tend to do it
the same way every time.
Monday, April 2, 12

11. Monday, April 2, 12

12. Where Did We Go Wrong
"We will encourage you to develop the
three great virtues of a programmer:
laziness, impatience, and hubris."
LarryWall
Monday, April 2, 12

13. Insane Habits
vs
Kaizen Habits
Monday, April 2, 12

14. Culture
m ove
Dev Re Ops
Ah-ha! Ka-ching!
Wa l l of C onfus io
n
Monday, April 2, 12

15. Monday, April 2, 12

16. Good Habits
• Trust • Slay the Dragon
• Respect • Fearless Behavior
• Communication • Piercing the Veil
• No Victims • Shaman
• The Smell Test • No Arrogance
Monday, April 2, 12

17. Lean IT
vs
Lean Operations
Monday, April 2, 12

18. Seven Sins of Devops
• Overproduction
• Delay
• Transporting
• Over-Processing
• Inventory
• Motion
• Defects
Monday, April 2, 12

19. Devops What’s Not
Working
• The Name
• No Definition
• The Church of Devops
• Automation Automation Automation
• A Billion Deploys a Day
Monday, April 2, 12

20. Devops What’s Is
Working
• The Name
• No Definition
• The Church of Devops
• Automation Automation Automation
• A Billion Deploys a Day
Monday, April 2, 12

21. Devops Has Set the Bar
High
Monday, April 2, 12

22. Great Resources
Monday, April 2, 12

23. Resources
• From the IT Process Institute
www.itpi.org
– Both Visible Ops Handbooks
– ITPI IT Controls Performance Study
• “Lean IT” by Orzen and Bell
– Winner of the Shingo Prize 2011
• “Inspired: How To Create Products
That Customers Love” by Cagan
• “Continuous Delivery: Reliable
Software Releases through Build, Test,
and Deployment Automation” by
Humble, Farley
• Follow Gene Kim
– @RealGeneKim
– mailto:genek@realgenekim.me
– http://realgenekim.me/blog
@RealGeneKim, genek@realgenekim.me
Monday, April 2, 12

24. The Prescriptive DevOps
• Capture and codify how to start
and finish successful DevOps
transformations
– Create isomorphic mapping between
plant floors and IT shops
– Co-authoring with Patrick DeBois,
Mike Orzen, John Willis
– Describe in detail how to replicate
the transformations describe in
“When IT Fails: The Novel”
• Goals
– How does Development, IT
Operations and Infosec become
dependable partners
– How do they work together to solve
business problems (and Infosec, too)
@RealGeneKim, genek@realgenekim.me
Monday, April 2, 12

25. Call To Action
• If you’re interested in reviewing early
versions of “When IT Fails: The Novel,”
email me.
• If you’re interested in helping build or
review the DevOps Cookbook, email me.
• I’m genek@realgenekim.me
@RealGeneKim, genek@realgenekim.me
Monday, April 2, 12