Vtiger presentation on Software freedom day Bangkok 2014

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Rittichai Sufu

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Agenda
What is Vtiger CRM?
Vtiger CRM Feature.
Sales force Automation.
Marketing Automation.
Inventory Automation.
Customer Services.
Report & Dashboard Analysis.
Activity Management.
Simple Workflow.
Vtiger CRM Thai language.
Vtiger CRM Thai community.

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What is Vtiger CRM
•Vtiger CRM is as open source CRM
•That was forked from Sugar CRM
•Comparable functionality to Sugar and Saleforce.com
•It offers reporting, a customer portal
•Vtiger CRM is built on the AMP (Apache, MySQL, PHP)

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Vtiger CRM Feature
Sales force Automation
Marketing Automation
Inventory Automation
Customer Services
Report & Dashboard Analysis
Activity Management

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Sales force Automation
•Lead Management
•Account & Contact Management
•Opportunity Management
•Sales Quotes

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Marketing Automation
•Campaign Management
•Mass Mailing
•E-mail Templates
•Mail Merge Templates

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Inventory Automation
•Products Catalog
•Price Books
•Vendor Management
•Purchase Orders
•Sales Orders
•Invoices

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Customer Services
•Trouble Tickets
•Knowledge Base
•Customer Self Service
•Online Knowledge Base
•Manage Assets

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Report & Dashboard Analysis
•Customizable Reports
•20+ Pre-built Reports
•20 Pre-built Dashboards
•Report Folders

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Activity Management
•To Dos, Meetings & Calls
•Recurring Events
•Shared Calendar
•Activity History
•E-mail Notifications
•Notes

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Simple Workflow
•Send E-mail
•Invoke Custom Function
•Create To do
•Create Event
•Update Fields

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Vtiger CRM Thai Lang
•Thai business language?
 Leads mean?
 Opportunities mean?
 Price books mean?
 …
•Vtiger CRM 6.1.0 support Thai language.
•Download https://github.com/boyspi/vtigerThaiLangV6/

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Vtiger CRM Thai community
•www.crm.in.th
•wiki.crm.in.th
•www.facebook.com/crm.in.th

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Thank you.