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Advanced SEO for eCommerce | eCelticSEO | Internet Retailing Summit Presentation | Chartered Accountants House
1. ADVANCED SEO FOR
eCommerce
BRIAN MARTIN
INTERNET RETAILING SUMMIT 2011
Brian Martin | Advanced SEO
2. Overview
Valuing the power of online
SEO as a marketing channel
SEO vs. PPC
Ranking Factors
How to Rank and Improve organic traffic
Tips
Brian Martin | Advanced SEO
3. Q What does Traditional
Retailing look like?
BRICKS & MORTAR
NEGATIVE: POSITIVE:
High Rent Passing Trade
Restricted Opening Hours Limited Competition
Labour Costs Fixed location
Defined Catchment Area Limited consumer choice
Parking restrictions
Fixed location
Summary:
Certain amount of business guaranteed at higher cost, medium risk and
limited opportunity
Brian Martin | Advanced SEO
4. Q What does Internet
Retailing look like?
INTERNET RETAILING
NEGATIVE: POSITIVE:
Competition is high Location is flexible
No guarantee of visitors No Rent
Open 24/7
Catchment area is Unlimited
Summary:
No business guaranteed, very competitive, low risk, low cost but huge
potential
Brian Martin | Advanced SEO
5. Q Why do you need to invest
in promoting your website?
Low cost channel: How much would you pay for a top salesperson
working 24 hours a day to bring qualified leads and traffic?
75k per year if working on the minimum wage.
Measurable: Plethora of data to help make informed decisions
It’s where the Market is (and going…)
BUT
It's not an overnight success and not a one time effort either
Brian Martin | Advanced SEO
6. F
ACT
Registration of .IE Domains
Brian Martin | Advanced SEO
7. Q eCommerce Evolution
Brian Martin | Advanced SEO
8. F
ACT
Paddy Power – 319 Retail Outlets
Brian Martin | Advanced SEO
9. F
ACT
Online Profit = 1453 Retail Outlets
Brian Martin | Advanced SEO
10. Q Build it and they will come?
Brian Martin | Advanced SEO
15. Q Why SEO?
Building a bigger funnel
Increasing site rankings in search results and attracting qualified traffic
Same core principles of marketing apply with technical focus
- Merchandising, PR, display advertising, sales
Trust in Google, 2nd most respected brand, buying intent in consumers
"You can't manage what you don't measure" -> Analytics
Brian Martin | Advanced SEO
16. F
ACT
Ranking Factors
How Google Works!
Brian Martin | Advanced SEO
17. Q How do I Rank on Google?
million dollar que$tion
A site that is well designed, optimised and promoted
Accessible site
Targeted keywords present
Hub of valued content
Strong inbound links profile
Social Media
PR/community management
Reputation Management - brand/site mentions
Local optimisation
Brian Martin | Advanced SEO
18. F ACT
On-Site
URL structure: www.website.com/brand/product-name
Encourage UGC + product reviews
Use Internal site search queries to find out what users really want
Internal linking/logical site architecture
Tags correct
Compare competitor products - steal competitor search traffic
Brian Martin | Advanced SEO
19. F
ACT
Short Tail Versus Long Tail
Brian Martin | Advanced SEO
20. F ACT
Content
Become an authority or a resource
Curator
Unique (Pitfalls of duplicate content)
Keyword research
Mix of brainstorming & statistical research
Good SEO is a rising tide that lifts all keywords
Brian Martin | Advanced SEO
24. F ACT
Off-Site (Links)
No such thing as a free link! (time=money)
Widgets - You control the content, difficult to find webmasters willing to
publish them
Competition/Giveaway - Easy win but cost
Blogger outreach (reviews/guest blog posts)
Press Release/Article Submissions (e.g. Wikipedia)
Social Media
Sponsorship
Forum/Blog interaction
Brian Martin | Advanced SEO
25. F ACT
Evaluating Link Quality
Authority site
Editorial coverage
From trusted source
Low # quality outbound links
High # quality inbound links
Original relevant content
Plus 20+ other factors
Brian Martin | Advanced SEO
26. F ACT
eCommerce SEO Challenges
Scale - Thousands of pages with many overlapping targeted keywords
Duplicate Content - More difficult to source 'natural links‘
Natural inbound links are hard to attract
Competing with the brand itself (sitelinks)
Differentiating your products
Brian Martin | Advanced SEO
27. F ACT
Local Optimisation
Google Places owner verified registration
Categorised correctly
Citations from other online sources
Reviews & Ratings
Quality of website (PageRank, Inbound link profile,
Local area code phone number
Brian Martin | Advanced SEO
28. F ACT
Rise of Social
Scale of social networks is well documented. Personalisation in
SERPs
It's not about the pure quantity of followers/likes but engagement
Others outside of Twitter/Facebook: LinkedIn, Reddit, Quora, Yahoo
Answers, Stumble Upon etc.
Implementing gamification if you develop community
Brian Martin | Advanced SEO
29. T Tips!!
Legacy products - keep the page live + show alternative products
Video is 53 times more likely to appear in search result
Make sure your CMS is SEO friendly out of the box
QDF - Query Deserves Freshness
A blog is a must, be creative
Build brand authority with your links not just optimised anchors
Know your search commands
Remove personalisation when checking rank: &pws=0
Brian Martin | Advanced SEO
30. T If you are going to think,
think
Brian Martin | Advanced SEO
31. T International SEO
Go global... why not?
Relative low cost of expanding online
UK is very competitive but other markets aren’t
Local links from ccTLD
Directory and resource sites
Google merchant centre
Brian Martin | Advanced SEO
32. T Take note
Results and Output are hard to quantify at the outset
Goes against grain of 'controlled' traditional marketing mindset
SEO is not PPC - instant like a tap that can be turned on and off
The best way to get traffic? To deserve it.
Think long term and holistically
Brian Martin | Advanced SEO
33. T Internet Retailing Offer
Full search audit analysis report
Action plan for Christmas campaign
Visit our stand for a special offer
Follow us on Twitter @ecelticseo | brian@eceltic.ie
Brian Martin | Advanced SEO
Notes de l'éditeur
Giving context to SEO
Go back to basics and recap on the traditional retail modelRelatively high barrier to entry means a certain degree of guaranteed businessMain restrictions are size, location and opening hours of premises
Reduced barriers to entry mean a student in his bedroom can be a competitor as they’ve nothing to loseThe investment in time, effort, resources and money to your site will be the differentiator
There is still not enough value placed on websites and marketing them online Why do you hear the phrase “we have our website done” never heard someone say “we have our marketing done” or we have our “shop done” – it’s a continuous process, similar to new advertising campaigns and merchandising products to reflect seasonality and new products. Similar needs to be done for SEO. investing in promoting your site through SEO is a unlike other mediums such as newspaper advertisements where you have brand awareness for one time one day slightly intrusive.Not lost over night either.Charles from Facebook mentioned if you spend 20% building an app you need to spend another 80% promoting it. Don’t give yourself a pat on the back once you have your site is live, that’s when the real work starts for you to differentiate your site from the others
competition is growing and the sooner you focus on building a website that drives traffic and builds a loyalty the further ahead you'll be as more irish shoppers move online
Evolution of the webThe penetration of ecommerce is growing42% of Dominoes Pizza is ordered online, up from 32% last year who would have predicted that 5 years ago?
Success story:PaddyPower has 319 retail outletsThese account for 18% of profits
Online profit would be equivalent of an extra 1,453 shops! What’s more remarkable is much of this growth has been achieved in the UK and a good example of an ecommerce site successfully exporting
'Build it and they will come' strategy doesn't work onlineThis is the best image I can find, but this still has a roadLike any business, you need to have a market that is in reaching distance.Great content does not equal great rankingsNo SEO means you’re not on the map
PPC gets 10-30 per cent of clicks organic should get approx 70-90 per cent of traffic depending on industryNot everybody searches the way you do. People are still skeptical of clicking on the highlighted ads section believe it or not. Google makes 28 billion USD per year through adwords, so SEO should make 112 billion per year? Hmmm underinvestment!
A website is like an ice cream cone with the customers being the ice cream except u can only eat from the bottom.SEO is about getting more ice cream in the top of the cone and building a bigger funnel, essentially increasing awareness. anything below the top, is concerned with conversion optimisation, site design, usability, trust etc. Start with the bottom in terms of planning. If you want two sales, then you need 100 visitors.
PPC wins over SEO every single time unless you have a budget or care about ROIIn the short term, PPC also is able to target thousands of keywords at a relatively cheap pricePrestige/Brand Reputation - Low barriers to entry in PPC so anybody can set up there, organic results are earned3 billion searches a day on Google
This picture reminds me of when I hear about some PPC campaigns.One case I can think of was where out of every 20,000 visits from Google received monthly, over 15,000 were from paid ads.
don't mention bing/yahoo because Google is the only game in town with 94% market sharethe information you have about your customers is powerful and sometimes overwhelming. Analysing this in the right way can help planTrust in Google, more than 50% of people haven't discovered the URL address bar at the top of their browser, with the most Google'd terms Facebook, Youtube, Gmail etc. Analytics needs a whole other talk. Knowing what to measure is key. There are so many meaningless metrics, it’s the context of these that matters. One key goal is order confirmation of course. Make sure you can visualise your funnel and view the pages that are the top exit page,
Number of root domainsNumber of C-class IP blocks Matching anchor textKeyword in the url or titleKeyword in content body mentioned several timesCTR Facebook shares/tweets/etc.
Not really a million dollar question, it's not rocket science just methodical work with creativityFirst – get the basic structure right like a pyramid. Start with accessible quality content, move to keywords/content, then acquire and build links and finally look at social. Make sure your website is crawlable – Google webmaster tools – great free tool for rooting out errorsValidating that your code is clean, is a thumbs up for GoogleContent has to be extraordinary or surprisingly great and executed well in order for people to share it e.g. top 10 ListsEncourage and reward community
For Meta description - look at PPC ads for inspiration of good advertising copy as they are very focused on converting trafficAlt text for images – make sure that keywords are in the alt text Make sure you have an XML site map
This graph is also similar to CTR on ranking positions so the first result will get about 40% of the results and it’s a steep curve down towards 10th positionI also should mention that the second page basically doesn’t’ exist, percentage of visitors who’ll visit your site from here and convert is miniscule.
Monitor the number of visits a search engine sends you versus the number of keywords – this will tell you if you’re ranking for more unique keyphrasesUse google’s keyword research toolBe careful of ‘print version’ which is duplicate contentBe weary of below par content on your own site, Panda update
Similar to theTwitterati and many of the same people probablyEssentially what they are is the 1% of Internet Users who link to websites or blogs
Do you remember the trick of Googling ‘miserable failure’ and a page on the whitehouse for George Bush appearing?Or what website appears when you google ‘click here’ – AdobePower of links is still significant, it’s what connects the web together.The web is a popularity contest
You need to ask for it. Sometimes pay for it too.
Huge amount of criteria in evaluating link quality, essentially it is evaluating the site in Google’s eyes.If you have a prospect site that is offering you a link, here are a few things to consider.
Ask for product reviews from customers and encourage sharing. Some of this can be addressed with a good content management system
Gamification = Foursquare, badges and publicly announced rewards – psychology of the web usersIf this is embeddable, it can create links.
Make sure you have your Video sitemap in place
If I ask you who your competitiors are and you look out your front door only, you’re wrong.There is a significant infiltration of predominantly UK and US sites that are penetrating in to Irish SERPs due to weak .ie sites
Don’t need local ccTLD for each country can simply do subfolders. Use open site explorer, majesticseo.com and yahoo site explorer as well as Google search commands to find out who is linking to your competitionGoogle merchant centre isn’t available in Ireland but is in 10 other major markets