Presentation on learning, KM and Innovation

1. The Relationship of Learning, Knowledge and Sustaining Innovation Dr. Richard B. Wallace

5. Research Gap Example INTEGRATION DISTRIBUTION CREATION

9. Grounded Theory Process Gasson, 2003

11. Initial Open Coding Amidon, 2003 Use Trust Strategic Intent Relationships Rationalization Problem Solving Packaging Internalization Integration Exploitation Experience Distribution Creation Context Collaboration Change Management Capture Application Acquisition Code KNOWLEDGE MANAGEMENT Plessis, 2007 Thomas, 2001 Argote, 2003 Thomas, 2001 Strategic Intent Bou-Llusar, 2006 Stata, 1989 Sense making McElroy, 2003 Friedman, 2001 Risk Taking Thomas, 2001 Argote, 2003 Relationships Nonaka and Takeuchi, 1995 Cook and Brown, 1999 Questioning Grant, 1996 Shani, 2003 Learning Cycle Swan, 2000 Thomas, 2001 Identification Davenport and Prusak, 1998 Friedman,2001 Experimentation Davenport and Prusak, 1998 Agryis, 1978 Double Loop Learning Von Krough, 2000 Brooks, 1994 Diffusion Plessis, 2007 Davenport and Prusak, 1998 Data Collection Plessis, 2007 Von Krough, 2004 Cross Functional Teams Carroll, 2004 Agyris, 1978 Cognitive Learning Lynn, 1999 Carroll, 2004 Change Management Albers, 2003 Carroll, 2004 Capture Davenport and Prusak, 1998 Martensen, 1999 Action Rationale Rationale Code ORGANIZATIONAL LEARNING

13. Example of Interview Indicators

14. Network Diagram

27. Questions?

28. CAPTURE reflect, distill and capture insights CONVERSATIONS speculating on the future by reflecting on the past A QUESTION what do we need to learn about? A NEW QUESTION what do we really need to learn about? 1 2 3 4 Questioning Loop

29. Ensuring trustworthiness of qualitative research

31. Research Design and Methodology – Process for Building Theory Validate the understanding of the theory Discuss application of theory with practitioners 9. Test Theory with Practitioners Improve construct definitions Compare and contrast existing frameworks 8. Compare Theory with Literature End process where there is only marginal benefit Reach theoretical saturation 7. Reach Closure Integrate categories to build theory Combine categories into propositions 6. Synthesize Data Deeper analysis, develop connections, make comparisons Determine relationships, combine concepts in categories, refine categories as necessary 5. Perform Horizontal Coding Initial analysis, establish basis for further inquiry Define concept headings, organize data 4. Perform Open Coding Triangulate evidence Identify and record 3. Collect Data Define data cases Sample with intent 2. Select Cases Focus effort, define scope, initial identification of potential codes Define research questions, note existing constructs 1. Review literature Rationale Task(s) Step

32. Use of Research ware