4. Today we will discuss 2 tools, 2 models from
psychology
1. The V.A.K Model.
Neil Fleming
(NLP: Neuro-linguistic
programming)
2. The Drama Triangle
Stephen Karpman
(TA: Transactional Analysis)
17. Auditory
•Auditory learners best learn
through listening (lectures,
discussions, tapes, etc.
•“What did you say?”
•Credibility
•Usually channel the most used
•Can speak a lot to express one
idea
21. Visual
•visual learners have a
preference for seeing (think in
pictures; visual aids such as
overhead slides, diagrams,
handouts, etc.)
•promotes understanding
•Useful to get attention
•“Do you see what I mean?”
47. Victim
Imagine a project where the
“victim” role is played.
The person playing the “victim”
role will absorb a significant part of
the team’s energy
48. Rescuer
Imagine a project where the
“rescuer” role is played. The
rescuer will make the team
dependent and passive
49. Persecutor
Imagine a project where the
“rescuer” role is played. It creates
fear, stress, lack of initiatives.
Risk of blame culture
51. The Victim
•This is a pure human
being, innocent, helpless
•Passive, plaintive
•Full of good will, but pursued by
disasters. He/She annoyed others!
•Blame “someone” for his/her
problems
•Benefits: attracts sympathy, pity
52. The Rescuer
•Kind, generous, selfless, strong,
brave
•Trying to help without being asked
•He flees his own problems by
focusing on others problems
•Profit: I fill my need for recognition
•Makes the other passive, dependent
53. The Persecutor
•Wicked, cruel, heartless
can be violent
•Uses intimidation, manipulation
•Blocking the aisle of the
supermarket with his caddy
•Needs a pretext and a victim
•Benefits: it evacuates his frustration
(on someone) and feels omnipotent
56. Facing a persecutor
•Feel your trigger
•Stay firm and focus (let him/her
live his anger)
•Don’t go against him/her
•Acknowledge you points you
agree with
•Counter Manipulation
•You can leave the room
58. How not to play with a victim
If you can answer “Yes” to all
these questions: you are not
playing.
1: Did he/she expressed a
request?
2: Am I available?
3: Am I qualified?
4: Is there an exchange?
59. How not to play with a rescuer
•Decline the request for
assistance. Thank Him/her and
change the subject
•You decide of the scope and
timing of his assistance
•Give him/her recognition for what
he/she is and not for what he/she
does
60. And don’t forget... this is all about playing
games... you choose to play...or not ;-)