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1. WfMC Forum Poland 2007 Tutoriel WfMC France 2007 BPM in Practice: Understanding & Implementing BPM Justin Brunt WfMC Vice Chair, Sr. Product Manager TIBCO Ken Mei WfMC External Relations Committee Michael zur Muehlen Professor, Stevens Institute of Technology Nathaniel Palmer WfMC Executive Dire ctor Keith Swenson, Technical Committee Chair, WfMC, VP R&D, Fujitsu Computer Systems
2. Workflow, BPM, & New Enterprise Architecture Keith Swenson Technical Committee Chairman WfMC Vice President of R&D Fujitsu Computer Systems
15. Business and IT: Two Different Audiences Business IT Concerned with only those goals that can be translated into tested, reliable, secure systems Concerned with business goals both manual & automatable Social structures, working hours, vacation schedules, learning skills, changing positions System structure, 7x24, scalability System to system. platform independence robust & fully automated. User interface, choosing among list of tasks, reassigning, manual handling of exceptional occasions. Change processes in days Change processes in months ? ? ? ? ? ? Legacy CRM ERP Supply Chain Sales Marketing Finance Procurement
16. The Bridge Between Human & System CRM Legacy ERP Supply Chain Sales Marketing Finance Procurement Business IT Enterprise Service Bus Web Service Orchestration Presents the right user interface, to the right person at the right time. Notifies & reminds people Automated activities make calls to the ESB and Composite Services in response to user actions. EAI Composite Services WS-Orchestration Web Services Resources Adapters Forms GUI Roles Assignee Expressions Timers Human BPM / Workflow
20. 1990 Workflow in the Brain Enterprise Application A “ Account Management” Background Check Conformance Guidelines Application Logic in Monolithic Program UI “Screens” list Accts new Acct update Acct delete Acct
21. 1993 Workflow Assist in Sequence Enterprise Application A “ Account Management” Background Check Conformance Rules Application Logic in Monolithic Program UI “ Screens” list Accts new Acct update Acct delete Acct background check create account check guidelines Launches UI User accesses original UI directly Human BPM/Workflow:
22. 1996 Distribute Work Enterprise Application A “ Account Management” Background Check Conformance Rules Application Logic in Monolithic Program UI “ Screens” list Accts new Acct update Acct delete Acct background check create account check guidelines Launches
23. 2002 Backend converted to Web Services Enterprise Application A “ Account Management” Background Check Conformance Rules Application Logic Service Oriented Architecture Exposed Web Services list Accts new Acct update Acct delete Acct enter info create account bg check rules Review UI connects user to process engine, not the back-end applications
24. 2005 Composite Services Give IT Agility Old Rules Enterprise Application A “ Account Management” Background New Rules list Accts new Acct update Acct delete Acct enter info create account call 1 Review ESB / BPEL Application Logic Exposed Web Services Composite Service
25. 2005 Composite Services Give IT Agility Old Rules Background New Rules list Accts new Acct update Acct delete Acct enter info create account call 1 Review ESB / BPEL Application Logic Exposed Web Services Composite Services
26. Human Activities Have Three Phases Review Automated phase before to prepare for the task Wait phase for Human to do the work, includes timers and escalation logic Automated phase after to take care of results of the task User Interface (while waiting) Note: this notation is not standard!
27. 2008 Simplify as “Human Steps” Enterprise Application A “ Account Management” Background Conformance Rules Application Logic Exposed Web Services list Accts new Acct update Acct delete Acct call 1 Review ESB / BPEL enter info Composite Service To People: Looks like two steps! Much simpler.
41. Step 1 Draw Human Process Review enter info First: a business analyst draws the “human” process Business Analyst John
42. Top Down Design: Step 2 Add Integration Enterprise Application A “ Account Management” Background Conformance Rules list Accts new Acct update Acct delete Acct call 1 Review ESB / BPEL enter info Second: Service Invocation Added by IT Expert IT Integration Expert Robert
43. Agility = Business Driven Change w/o Programming Enterprise Application A “ Account Management” Background Rules list Accts new Acct update Acct delete Acct call 1 Review ESB / BPEL enter info News Flash! Some other bank sued! Need to respond quickly to avoid risk! legal check
03:00 PM-06:00 PM Sunday, September 16, 2007 Paid Workshop: BPM in Practice: Understanding and Implementing BPM Presented by the leadership team and standards architects of the Workflow Management Coalition (WfMC), this intensive workshop covers the benefits and business impact of BPM, as well as the relevant industry standards including Wf-XML, XPDL, BPMN and BPEL. The topics range from general overview of the BPM market to specific, detailed presentations on standards. The course is designed for beginners and for those who are already familiar with BPM but need to know more about the leading BPM standards and their effect on software design and implementation. Participants will gain a detailed understanding of how to approach BPM initiatives, as well as the role of Business Process Modeling Notation (BPMN) and XML Process Definition Language (XPDL) and Business Process Execution Language (BPEL). All participants will receive an XPDL Implementer’s Kit with details and preparation for XPDL certification. Who Should Attend: • Process Architects evaluating or already engaged in BPM • Application Architects looking to leverage the work of the collective business process standards community • Consultants and Integrators seeking strategies for risk management and competitive advantage • Any professional looking to explore or begin a business process management initiative Key Issues Exploring round-trip modeling and process definition using BPMN and XPDL Understanding swim lanes, pooling, nodes and activities BPM 101: Enterprise Strategy and Process Management Leveraging data mining and analytics How to distribute tasks based on roles and skill sets Differentiating process management and automation Understanding the scope and details of the constructs and core elements of BPMN and XPDL BPEL introduction, status and roadmap Distinguishing executable from model-driven architecture