Cyberbullying Investigation/Reporting/ Procedures for School Administrators

1. Cyber Safety
Investigation/Reporting/
Procedures
Bryan Fendley
Director of Academic Computing
University of Arkansas at Monticello
Twitter: @bfend / Web:
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2. Disclaimer
 I am not a lawyer, and this is not legal
advice
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3. Senate Bill 892
 Schools shall promptly investigate and
report
A.C.A. § 6-18-514 (2011), Section D:
A school principal or his or her designee who receives a
credible report or complaint of bullying shall promptly
investigate the complaint or report and make a record of the
investigation and any action taken as a result of the
investigation.
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4. Using Four Basic Forensics
Phases to Launch Your
Investigation
According to National Institute of Standards and Technology Government
Publication 800-86, there are four basic phases in the forensics process:
 Collection
 Examination
 Analysis
 Reporting
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5. Prepare Your Own Cyber Bully
Incident Survival Guide
1. Incident Tacking Forms
2. Decision Trees
3. Steps for Preserving Evidence
4. Net Lingo Guides and Terms
5. Contacts
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6. Example Incident Tacking Forms
 Anonymous Form (pdf)
 Witness Statement (pdf)
 Complaint Form (pdf)
 Cyber Bully Tracking Form (pdf)
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7. Example Decision Trees
Broward County Public Schools
Alleged Bullying Investigation Process:
(Initiated when complaint received)
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8. Easy Ways to Preserve Most
Common Evidence
 Screenshots
 Text messages
 Pictures
 Emails
 Videos
 Searching
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9. Warning About Images
 Do not keep in your possession as
part of your investigation indecent or
illegal images of minors. Report this to
the authorities immediately!
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10. Screenshots
 Alt Print Screen and then paste into a
document
 Vista start menu type “snipping tool
 Mac – command shift 4
 http://take-a-screenshot.org/
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11. Text messages
 Iphone and Ipod - Hold down lock
button and double click home button.
Image is saved under photos
 Don't delete messages - leave them
'as is' so can be used as evidence -
record time and date that messages
are received
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12. Pictures
 Right click and paste
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13. Emails
X-Message-Info: JGTYoYF78jEHjJx36Oi8+Z3TmmkSEdPtfpLB7P/ybN8=
Received: from hotmail.com ([65.54.174.26]) by MC8-F19.hotmail.com with
Microsoft SMTPSVC(6.0.3790.211);
Thu, 9 Jun 2005 03:36:19 -0700
Received: from mail pickup service by hotmail.com with Microsoft SMTPSVC;
Thu, 9 Jun 2005 03:13:41 -0700
Message-ID: <BAY103-F16185361BFA8152B9701EDE2FC0@phx.gbl>
Received: from 65.54.174.200 by by103fd.bay103.hotmail.msn.com with HTTP;
Thu, 09 Jun 2005 10:13:41 GMT
X-Originating-IP: [65.54.174.200]
X-Originating-Email: [bully@example.com]
X-Sender: bully@hotmail.com
In-Reply-To: <BAY103-DAV16418913D7F32B48B6F4B9D1FD0@phx.gbl>
From: "BULLY" <bully@hotmail.com>
To: victim@hotmail.com
Bcc:
Date: Thu, 09 Jun 2005 20:13:41 +1000
Mime-Version: 1.0
Content-Type: text/html; format=flowed
X-OriginalArrivalTime: 09 Jun 2005 10:13:41.0375 (UTC)
FILETIME=[E910B0F0:01C56CDB]
Source: http://www.cyberbullying.info/resources/report.php
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14. Videos
 Video DownloadHelper
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15. Searching
 Search early, filter by upload time
 Google alerts
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16. Final Note on Collecting
Evidence
 Having an electronic record of the
evidence is better than a printed record
 If you can’t figure out how to archive
evidence, take a picture or video
 Collect the evidence as soon as you see
it. The evidence may be gone if you plan
to get to it later.
 Keep a backup!
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17. Can You Read This?
g4ng up 4nd k1ll
 l@u
laughing at you
 G3y
Gay
 lzr
Loser
 zerg
To gang up on someone
 frag
Kill
 7h3
the
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18. Net Lingo Guides and Terms
Slang / Net Lingo / Leet Speak
 http://www.netlingo.com/top50/index.p
hp
 http://www.noslang.com/articles.php
Cyber Bully Terms
 Anti Defamation League
 CyberBullying.us
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19. Contacts
 Facebook http://www.facebook.com/report/
 Twitter http://support.twitter.com/articles/15794
 Youtube http://www.youtube.com/reportabuse
 MySpace http://www.myspace.com/help/reportabuse
 Bebo http://www.bebo.com/Safety.jsp
Phone Companies
 ATT&T
 Verizon
 Tmobile
 Cricket
 Icloud
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20. List of Popular Social
Networking Websites
 Wikipedia has a sortable list
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21. Final Thoughts
 Prevention programs are key
 Have a plan in place before an
incident occurs
 Stay familiar with internet culture
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