60 Seconds to Better Communication1. © 2012 The Balanced WorklLife Company All rights reserved 1
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3. WITH EVERY PERSON
WE MEET
WE CAN HAVE TWO OUTCOMES…
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5. OR WE CAN CONFLICT
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8. THAT MOST OF US SUBSCRIBE TO IS:
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11. IN BUSINESS IS BASED
ON HOW SUCCESSFULLY
WE FORM
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12. HOW SUCCESSFUL
WE ARE IN FORMING
IS BASED ON HOW WELL WE
WITH OTHERS
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13. THEREFORE, IF WE WANT TO BE GOOD AT
WE MUST ALSO BE GOOD AT
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23. DO WE GET BETTER AT
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24. .
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25. TONE
WORDS
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26. .
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32. Because like it or not…
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37. And We Have Different
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50. But if you recognize the differences we each have
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and respond appropriately… 50
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52. .
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58. Results
Find out more about this
person’s
• Strengths
• Goals
• Fears
• Stress
How to…
• Plan
• Discuss
• Present
• And Resolve Concerns
With Them
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59. •
•
•
•
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