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E m pl oy ee  B en efi ts       R eti rem en t  Pl an s
P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t




         E m pl oy ee  B en efi ts       R eti rem en t  Pl an s
         P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t
                                                                                    Capabilities
education     dental
 legislative update
disability retirement
 voluntary benefits
    Employee Benefits
 health reform life
   open enrollment
communication medical
   claims resolution
Our Story,
Our Mission Statement
   At Bryson Financial Group our mission is to:

   Create a Client for Life - To provide our clients with unparalleled service
   that cannot be matched anywhere else in the industry. This allows us to
   develop close relationships with our clients, to individually assess their needs,
   and design a customized strategy that best meets those needs.

   Acknowledge and Recognize Change – To constantly be cognizant of
   current events in the industry and legislature so that we can continually adapt
   and change our plans and strategies to ensure that the services we recommend
   are consistently serving the best interest of our clients.

   Provide Intellectual Capital - To draw upon the vast and wide ranging
   experience of our employees who to date, when combined, have over 60 years
   of experience in the insurance industry. This extraordinary asset allows us to
   assist clients in areas our competitors cannot even come close to.




                                                                                   employee benefits
Employee Benefits Staff and Services
                    Trent Bryson           Katrina Bulmer
                  Sales and Marketing      Vice President
                  Carrier Negotiations    Employee Benefits




Maria Kudaka                                                     Julia Selby
  Large Group                       Client                      Small Group
Account Manager                                               Account Manager




         Sarghy Ris            Autumn Talbott        Stephen Gonzales
        Client Services        Public Relations &
                                                     Individual Specialist
         and Support          Business Development


                                                                         employee benefits
What We Provide You
Long Term Strategy & Planning - We partner with you to find solutions for your immediate problems, identify
concerns you have for the future, and plan for the next 1, 2 and 5 years or longer, considering your goals and
expectations for your company and employees.

Weekly Legislative Updates - The insurance and financial industry is constantly changing and we know you need
to be able to get current, succinct, and easy to understand information. More importantly , you need to know how
it will impact your company and workforce. We provide this information in our weekly legislative updates.

Negotiation/Leverage - We will leverage our relationships with our carrier partners to negotiate on your behalf to
get the best pricing and benefits available to you.

Claims Support & Services - Our knowledgeable staff can assist your HR Team and youremployees in both simple
and complex claims issues, becoming their advocate and theirvoice. This includes appeals to the carriers and to the
Department of Insurance if necessary.

My Wave - You will have access to our HR Portal via MYWave which offers you the ability to post and share
documents, provide access to benefit plan and risk management program surveys, and connect clients with peers
from across the country to network and share resources.

Bilingual Staff & Support - We offer spanish speaking staff to provide information for your bilingual employees.

Benefits Booklet - Our clients find our customized Benefits Booklet is a great reference tool for their employees as
well as a great tool for attracting new employees.




                                                                                                             employee benefits
What We Provide You
COBRA Administration - As our promiste to you, we will pay for the COBRA administration for your company.
We work with several different administrators and will align you with the one that best suits your needs.

COBRA Transition - Our individual specialist will work with your employees who are transitioning to COBRA or
who are on COBRA to investigate other options for insurance coverage.

Medicare Transition - Our individual specialist will work with your employees who become Medicare eligible to
find options such as Medicare Supplement plans as a way to save them substantial costs while being able to access
their Medicare benefits.

Ongoing Education for Employees - During the year we can provide ongoing education to your employees about
their benefits and howw best to use them through our Lunch & Learns and Health Fairs.

Jackson Lewis - Our retainer agreement with Jackson Lewis, a law firm specializing in workplace law, allows us to
have the ability to assist you in answering your questions when complicated situations arise regarding law in the
workplace.

Annual Seminars for Executives and Management Staff - We provide seminars at least once or twice a year with a
focus on topics that are beneficial for Executives and Management. These programs also allow our clients to meet
each other and share issues they are experiencing in their respective companies.

Open Enrollment Meetings & Materials - Our will handle your open enrollment meetings from start to finish at one
location or multiple locations. We work with you to scedule the meetings, have carrier representation there if
needed, provide customized packets for your employees, and serve as a back-up for your HR team for questions
regarding all your employee benefits.




                                                                                                           employee benefits
Negotiation
     Negotiation is an under utilized tool that we persistently use.
     This means you are never paying more than what is necessary
     for your benefits. We will always negotiate the best price we
     can get to help you stay within thefinancial plan of your business,
     while still making your employee benefits attractive towards hires
     and retain the best in your industry.




                                                                           employee benefits
Intellectual Capital
     Our total combined experience of over 60 years in the industry is
     unprecedented in a company of our size. This experience is not just
     limited to the brokerage side of the insurance industry; carrier and
     medical experience comprises a large portion of our experience pool
     as well. This allows us to share our knowledge and expertise with
     you to make better informed decisions regarding your employee
     benefits overall as a company and to individually impact those who
     need special attention in a crisis situation.




                                                                            employee benefits
Legislative Information
     As current involved members of NAIFA (National Association of
     Insurance and Financial Advisors), combined with our network of
     resources at the local, state, and national level, we can provide you
     with information regarding pending and newly passed legislation that
     may affect your company and industry. This allows you to maintain
     compliance as well as awareness of issues, which may require change in
     your business model or strategy moving forward.




                                                                             employee benefits
Claims Assistance, Resolution
and Case Management
      With carrier experience comes knowledge of how the carriers work
      and established relationships with people working on the carrier
      side. We leverage this experience and those relationships to help
      you get your claims issues addressed and resolved. We can also
      assist you in implementing case management for those employees
      with catastrophic, chronic illness or injury.




                                                                          employee benefits
Pre-Renewal
Strategic Planning
      We have established a comprehensive strategic planning process that
      includes pre-meetings, timelines, and implementation to allow us to
      manage your annual renewal process. We realize that this is always
      a stressful time for you and your employees, especially if it involves a
      lot of changes. We are there to help you plan to alleviate and avoid a
      majority of that stress. During this period of service for you, we strive to
      be your most valuable partner, to do whatever we can to insure ease and
      success from renewal to open enrollment and beyond.




                                                                                 employee benefits
Communication and
Accessibility
     We pride ourselves on knowing our clients and their businesses
     so well that when we see or hear about something we know may
     specifically impact them, we send a copy of an article or shoot
     them a quick e-mail to share this information. Upon request, we
     can also assist in helping you create communication pieces if that
     information needs to be shared with your employees as well. We
     also provide 24 hour accessibility via e-mail and cell phone because
     we know that crisis situations rarely happen between the hours of
     8am and 5pm.




                                                                            employee benefits
Ongoing Customer Service
& Accountability
   Our company philosophy is one that spotlights attention to detail. Our
   company specifically focuses on the target of the employer group. We
   believe that by having a target focus it allows us to provide superior
   service and guaranteed quality assurance. We pride ourselves on the
   ability to listen to your problems and address issues in a manner that
   is most appropriate for that particular situation. We know and expect
   you to hold us accountable if you feel we have not met your needs. This
   allows us to make changes in the way we do business going forward and
   allows us to move in a positive direction. It is this attention to detail and
   feedback that strengthens our relationship.




                                                                               employee benefits
Bryson Financial Group
  is proud to present
       MyWave®




                         employee benefits
MyWavePortal®
 Click + Connect + Communicate

 MyWave - your personalized Web site that allows you to effortlessly click, connect
 and communicate with Bryson Financial Group



   - Access time-saving tools and resources
   - Build convenience into managing your everyday work tasks
   - Collaborate with our agency online
   - Timely news, information and resources
   - Connect with over 200,000 peers in your industry




                                                                                 employee benefits
MyWavePortal®
   1 – Collaboration Center
   Allows a seamless exchange of information sharing from our agency
   to you


   2 – Benchmark Surveys
   Participate in benefit plan surveys


   3 – Community
   Connect with other professionals in your field by entering group
   discussions, or post a message of your own




                                                                       employee benefits
Collaboration Center
  Our document posting capabilities allow a seamless exchange of information
  sharing from our agency to you.


  Accessible 24/7, postings from our agency are timely, relevant and easy to
  locate in one convenient place online.



Benchmark Surveys
  Participate in benefit plan surveys.


  Allows you to determine how your plans and programs compare to other
  employers across the U.S.




                                                                               employee benefits
Community
   Through MyWave® Community, you have access to over 200,000
   knowledgeable colleagues from across the country.


   Share information and resources via the Community’s interactive
   forum. Post questions to your peers and provide insight into other
   users’ questions.


   Topics include: Compensation, Employee Relations, HR Development,
   HR Management Topics, Recruitment, Risk Management, and Others




                                                                        employee benefits
tax deferred
  defined contribution
discrimination testing
  automatic enrollment
     Retirement Plans
safe harbor plan design
      defined benefit
communication
     open enrollment
Positioning Statement
                                                                                        Bryson Financial Group provides consulting
                                                                                        services for private and public companies
                                                                                        with a comprehensive process for helping
    E m pl oy ee  B en efi ts       R eti rem en t  Pl an s                             companies      evaluate,   understand,   and
    P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t
                                                                                        implement     the   best   employee   benefit,
                                                                                        retirement plan, and insurance programs for
                                                                                        employees and employers, by applying best
                                                                                        practices, benchmarking, guidance through

             E m pl oy ee  B en efi ts       R eti rem en t  Pl an s
                                                                                        our vast array of intellectual capital on
             P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t   customized and personal level.




retirement plans                                                                                    A Member Firm Of
A Network of Experience
National Retirement Partners (LPL) is the largest
                                                      - $57 Billion Retirement
network of institutional independent retirement         Plan Assets
focused advisors in the country. LPL supports their   - 364 Advisors
advisors and provides them with the highest quality
                                                      - 6,000 plans
tools and services, and heightened best practices
                                                      - Locations in over 39 states
to deliver to Plan Sponsors. These efficiencies
                                                      - 126 offices nationwide
save time, reduce exposure to fiduciary liability
and address ERISA, IRS and Department of Labor
compliance requirements.
                                                      Bryson Financial
                                                      - 40th Anniversary
                                                      - Founded in 1969
Your Team Of Experts                                  - Team of 20
                                                      - Specializing in Corporate
Currently serving more than 10,000 individuals          Retirement Plans
and over $300 million in retirement assets            - Named 1 of 20 “Rising Stars”
                                                        in Institutional Investment
                                                        News



                                                                              retirement plans
Partial Client List




retirement plans
Building a Successful
                             Retirement Plan

                                            Success!



                                    Fiduciary       Retirement
                                   Compliance        Solutions


                      Vendor       Plan Design,     Investment        Employee
                     Analysis       Compliance     Due-Diligence,   Communication
                                   Review, Plan        Fund              &
                   Benchmarking   Implementation                      Education
                                                    Monitoring

                    Consulting | Administration | Investments | Communication



                                      Corporate Objectives




retirement plans


                                                                     A Member Firm Of
A continuum of services…
                             Plan Sponsor         Participant

Consulting                                  Administration

- Plan governance                           - Internal audits/quality assessments
- Provider search and analysis              - Provider audits
- Cost analysis and benchmarking            - Liaison with other service providers
- Contract review and negotiation           - Fiduciary guidance
                                            - Operational oversight
- Compliance review
                                            - Data management
- Best practices plan design
                                            - Process efficiencies
- DB plan termination                       - Impact of legislative changes
- DC plan redesign                          - Quality standards
- Deferred compensation                     - Outsourcing programs
                                            - Trustee services
                                            - 404(a) monitoring
Investments                                 Communication

 - Revenue sharing analysis                 - Employee Communication strategy
 - Asset allocation modeling                  development
 - Target maturity fund review              - Replacement ratios gap analysis
 - Fund analytics
                                            - Participant Behavior Monitoring
 - Fund/manager search
                                              and Measurement
 - Ongoing monitoring
 - Investment behavioral analysis           - Investment consulting
 - Investment policy statement audit          for executives
 - Fiduciary review                         - Group meetings
 - Fiduciary training                       - Employee education services
 - 404(c) monitoring                        - Guidance vs. Advice components
                                                                                retirement plans
Building a
Successful
Retirement Plan   retirement plans
Administration
Internal audits/quality assessments
            Provider audits
Liaison with other service providers
         Fiduciary guidance
        Operational oversight
          Data management
         Process efficiencies
    Impact of legislative changes
          Quality standards
       Outsourcing programs
           Trustee services
         404(a) monitoring
                                       retirement plans
Plan Design, Compliance Review,
Implementation
ABC Company Retirement Plan                                                                                                                                   All data as of 09/30/10 unless otherwise noted         - Fiduciary Audit Checklist
Fee Analysis Report - Summary
                                                                                                                                                                                                                       and archived file
                                                                                       Total ($'s)             Total (%)              Fees Distribution             Per Participant

                                                   Invested Assets Total      $           5,976,000                                                                             No. 100
                                                                                                                                                                                                                     - Health Check
                                                              1st Source      $               14,650             0.25%                        29%               $                  147


                                                                                                                                                                                                                     - ERISA Help Desk
                                                                 Advisor      $                7,476             0.13%                        15%               $                   75
                                                    Net Investment Fees       $               29,068             0.49%                        57%               $                  291
                                                          Total Plan Cost     $               51,194             0.86%                       100%               $                  512



                                                       Plan Size Average      $           5,000,000              1.12%                                          $                  488                               - Will act as a co-fiduciary to
                                                                                                                                                                                                                       the plan
                                                                              $          10,000,000              1.05%                                          $                  578




                                                                                                                                                                                                                     - Plan Design Benchmarking
                                                                                                                                                                                                                       against industry standards



             Fees Distribution                                                                       Fee Synopsis




                    Data provided for this report is © 2010 Morningstar, Inc. All Rights Reserved. The information contained herein: (1) is proprietary to Morningstar and/or
                      its content providers; (2) may not be copied or distributed; and (3) is not warranted to be accurate, complete, or timely. Neither Morningstar nor its
                    content providers are responsible for any damages or loses arising from any use of this information. Past performance is no guarantee of future results.                          3 of 6




  retirement plans


                                                                                                                                                                                                               A Member Firm Of
Investment Due Diligence
                   & Monitoring

retirement plans


                              A Member Firm Of
Investments
     Revenue sharing analysis
     Asset allocation modeling
   Target maturity funds review
          Fund analytics
      Fund/manager search
       Ongoing monitoring
  Investment behavioral analysis
Investment policy statement audit
         Fiduciary review
         Fiduciary training
        404(c) monitoring
  Expense ratio review analysis
                                    retirement plans
Investment Review: American Funds American Balanced R3
                                         Manager Performance                                                                                                               Manager Style Drift = 2.73                                          Style      5-Year   1-Year    3-Year    5-Year    5-Year                         5-Year      3-Year           5-Year 3-Year          Mgr.         Relative     TOTAL
                                                                    Single Computation                                                                                             36-Month Moving Windows, Computed Monthly                   Drift      R-sqd.   Return    Return    Return    Up >                           Info.       Info.            Beta   Beta            Tenure       Expense      SCORE
                                                April 2006 - March 2011
                                                                                                                                                                                April 2006 - March 2011                                                   > 80%    vs. Peers vs. Peers vs. Peers Down                           Ratio       Ratio                                                Ratio
                                                                                                                                                                         Large                                                                                                                   Ratio                          >0          >0
                           120




                           110
                                                                                                                                                                                                                                                   1         1            1             1                     1          1         1              1               1         1            1            1            12
                                                                                                                                                                                     Russell 1000 Value            Russell 1000 Growth
                                                                                                                                                                               1

                           100
                                                                                                                                                                                                                                                                                                        Fund Ticker: RLBCX Fund Category: Moderate Allocation
                                                                                                                                   American Funds American Balanced R3
                                                                                                                                   Morningstar Moderate Allocation                                                                                                                                      Manager Name: John Smet Manager Tenure: 14.25 Years
                                                                                                                                                                                                                                                                                                        Fund Assets: $2,508.24 million Fund Assets, All Share Classes: $52,453.94 million
                              90
                                                                                                                                                                               0
                                                                                                                                                                                                                                                                                                        Prospectus Net Expense Ratio: 0.94%
                                                                                                                                                                                                                                              Prospectus Gross Expense Ratio: 0.94%
                                                                                                                                                                                                                                              Review Period: April 2006 - March 2011
                              80




                              70                                                                                                                                              -1
                           2%                                                                                                                                                        Russell 2000 Value            Russell 2000 Growth
                           1%                                                                                                     Excess Return vs.
                                                                                                                                  Market Benchmark
                           0%



                           -1%
                                                                                                                                                                          Small
                          Mar 2006   Dec 2006   Jun 2007 Dec 2007   Jun 2008 Dec 2008   Jun 2009 Dec 2009   Jun 2010   Mar 2011                                             Value              -1              0           1      Growth




      Investment
                                                                                                                        5-Year Portfolio Statistics Table                                                                                                                                                                3-Year Portfolio Statistics Table
                                                                                                                                          April 2006 - March 2011: Summary Statistics                                                                                                                                           April 2008 - March 2011: Summary Statistics

                                                                                                                                                                              Information                                Up               Down                                                                                                              Information                        Up            Down
                                                                                                                                                                                                       Beta                                            R-Squared                                                                                                              Beta                                  R-Squared
                                                                                                                             Standard                         Sharpe              Ratio                                Capture           Capture                                                                         Standard         Sharpe               Ratio                         Capture        Capture
                                                                                                                                                                                                        vs.                                               vs.                                                                                                                  vs.                                     vs.
                                                                                                                             Deviation                         Ratio               vs.                                   vs.               vs.                                                                           Deviation         Ratio                 vs.                           vs.            vs.
                                                                                                                                                                                                      Market                                             Market                                                                                                              Market                                   Market
                                                                                                                                                                                 Market                                Market            Market                                                                                                                Market                        Market         Market



                        American Funds American Balanced R3                                                                  12.17                            0.15                 0.26               0.95             97.2              94.3           96.4       American Funds American Balanced R3                   15.09             0.22                 0.21            0.95          97.0          95.6        96.9




      Due Diligence    Morningstar Moderate Allocation




                      Manager vs Universe: Return through March 2011 Manager vs Universe: Return through March 2011
                                                 Morningstar Moderate Allocation
                                                                                                                             12.62                            0.10                 0.00               1.00            100.0 100.0 100.0



                                                                                                                                                                                                                     1 year              3 years        5 years
                                                                                                                                                                                                                                                                   Morningstar Moderate Allocation




                                                                                                                                                                                                                                                                                    Calendar Year Return
                                                                                                                                                                                                                                                                                               As of March 2011
                                                                                                                                                                                                                                                                                                                         15.57             0.18                 0.00         1.00            100.0


                                                                                                                                                                                                                                                                                                                                                                          Calendar Year Return
                                                                                                                                                                                                                                                                                                                                                                                  As of March 2011
                                                                                                                                                                                                                                                                                                                                                                                                          100.0         100.0




                                                                                                                                                                                                                                                                                                                                                                            YTD         2010         2009      2008      2007
                         16                                                                                                                                                                                        1103 mng         1012 mng            857 mng
                                                                                                                                                                                                                                                                    20%



                         14
                                                                                                                                                                                                                                                                    10%

                         12
                                                                                                                                                                         Median                                    12.10%           3.77%              3.70%
                                                                                                                                                                                                                                                                                                                                    American Funds American Balanced R3    4.51%       12.64%        20.73%   -25.94%    6.23%
                         10                                                                                                                                                                                                                                         0%




                          8
                                                                                                                                                                         American Funds American Balanced R3       13.05%           3.84%              3.94%       -10%

                          6

                                                                                                                                                                                                                                                                   -20%
                          4
                                                                                                                                                                                                                                                                                                                                    Morningstar Moderate Allocation        3.84%       11.73%        24.04%   -28.19%    5.91%
                          2                                                                                                                                              Morningstar Moderate Allocation           11.81%           3.26%              3.30%
                                                                                                                                                                                                                                                                   -30%


                          0                                                                                                                                                                                                                                                   YTD       2010           2009       2008   2007
                                        1 year                                          3 years                                     5 years
                                                                                                                                                                                                       Morningstar Moderate Allocation
                      Created with Zephyr StyleADVISOR. Manager returns supplied by: Morningstar, Inc.

                      For Investment Professional And Plan Sponsor Use Only. Not For Distribution To Individual Plan Participants Or The General Public. LPL Financial, Member FINRA/SIPC




                                                   - Information Ratio                                                                                                                                                                                                                                                                           33%
                                                   - Beta 3 Year                                                                                                                                                                                                                                                                            Risk & Return
                                                   - Beta 5 Year                                                                                                                                                                                                                                                                               Factors

                                                   - Style Drift Analysis                                                                                                                                                                                                                                                                           17%
                                                   - R-Squared Statistic                                                                                                                                                                                                                                                                       Style Factors

                                                   - Returns vs. Peer                                                                                                                                                                                                                                                                                  33%
                                                   - Upside/Downside Capture                                                                                                                                                                                                                                                                        Peer Group
                                                   - Information Ration Peer                                                                                                                                                                                                                                                                         Rankings

                                                   - Manager Tenure Expenses                                                                                                                                                                                                                                                                             17%
                                                   - Resources                                                                                                                                                                                                                                                                                        Qualitative
retirement plans                                   - Statistic Strength                                                                                                                                                                                                                                                                                Factors
Investment Due Diligence
   ABC Company Retirement Plan                                                                                                                                   All data as of 09/30/10 unless otherwise noted
   Fee Analysis Report - Summary

                                                                                          Total ($'s)             Total (%)              Fees Distribution             Per Participant

                                                      Invested Assets Total      $           5,976,000                                                                             No. 100
                                                                 1st Source      $               14,650             0.25%                        29%               $                  147
                                                                    Advisor      $                7,476             0.13%                        15%               $                   75
                                                       Net Investment Fees       $               29,068             0.49%                        57%               $                  291
                                                             Total Plan Cost     $               51,194             0.86%                       100%               $                  512



                                                          Plan Size Average      $           5,000,000              1.12%                                          $                  488
                                                                                                                                                                                                                      Expense Analyzer:
                                                                                 $          10,000,000              1.05%                                          $                  578

                                                                                                                                                                                                                      - Fee Transparency
                                                                                                                                                                                                                      - Ahead of Legislation
                                                                                                                                                                                                                      - Compares to Industry
                                                                                                                                                                                                                        Averages

                Fees Distribution                                                                       Fee Synopsis




                       Data provided for this report is © 2010 Morningstar, Inc. All Rights Reserved. The information contained herein: (1) is proprietary to Morningstar and/or
                         its content providers; (2) may not be copied or distributed; and (3) is not warranted to be accurate, complete, or timely. Neither Morningstar nor its
                       content providers are responsible for any damages or loses arising from any use of this information. Past performance is no guarantee of future results.                          3 of 6




retirement plans


                                                                                                                                                                                                            A Member Firm Of
Employee Education
 & Communication



                     retirement plans
Customized Communication
                        Communication Strategy Development
                          Replacement Ratios Gap Analysis
                   Participant Behavior Monitoring and Measurement
                        Investment Consulting for Executives
                                   Group Meetings
                            Employee Education Services
                          Guidance vs. Advice Components




retirement plans                                 A Member Firm Of
Employees need our help
                Dec. 1987 to Dec. 2007

       11.81%




                              4.48%

           3.04%




                                         retirement plans
Employee Communication
      & Education


      - Investment Communications
      - Gap Analysis
      - Custom Enrollment Kits
      - Custom Communication
       - Campaign




retirement plans
                                    A Member Firm Of
Consulting
                           Plan Governance
                    Provider Search and Analysis
                   Cost Analysis and Benchmarking
                   Contract Review and Negotiation
                         Compliance Review
                     Best Practices Plan Design
                         DB Plan Termination
                          DC Plan Redesign
                       Deferred Compensation



retirement plans
Retirement Solutions
 Preparing Participants for Retirement Readiness
                                                                                         - Rollover Systems
                                                                                 - Wealth Management                                                                                                                                                                                                                                                                                                                                 866.827.9608


                                                                                                                                                                                                                                                                                                            Program Overview: Plan Sponsors
                                                                - Global Portfolio Solutions                                                                                                                                                                                                                                                                                                           www.rolloversystems.com

                                                                                                                                                                                                                                                                                                         About RolloverSystems, LLC »

                                                                                                               - Navigator
                                                                                                                                                                                                                                                                                                         RolloverSystems, LLC (RSI) is America’s only independent fully-integrated platform designed to manage and execute end-to-end
                                                                                                                                                                                                                                                                                                         terminated participant services for retirement plan sponsors. Founded in 2001, Charlotte based RSI works with more than 7,000
                                                                                                                                                                                                                                                                                                         retirement plan clients, containing over 850,000 participants and processes $1B in participant transactions annually. Our team of
                                                                                                                                                                                                                                                                                                         licensed Retirement Center counselors provides assistance to terminated participants of all balance sizes with education, access
                                                                                                                                                                                                                                                                                                         to objective investment choices, and transaction facilitation. RSI also specializes in plan termination assistance, automatic rollover
                                                                                                                                                                                                                                                                                                         (ARO) and missing participant services.

                                                                                                                    - Latitude                                                                                                                                                                           Benefit Spotlight »
                                                                                                                                                                                                                                                                                                         » Increase participant retirement readiness
                                                                                                                                                                                                                                                                                                          • Proactive outreach to 100% of terminated participants
                                                                                                                                                                                                                                                                                                          • Licensed counselors guide each participant through available options
                                                                                                                                                                                                                                                                                                          • WealthConnect™, a comprehensive suite of online education and planning tools, is offered to all participants
                                                                                                                                                                                                                                                                                                         » Reduce your plan costs
                                                                                                                                                                                                                                                                                                          • Reduce ongoing communication costs
                                                                                                                                                                                                                                                                                                          • Transition low balance (<$5,000) terminated participants to a Safe Harbor IRA solution
                                                                                                                                                                                                                                                                                                         » Decrease administrative burden and locate missing participants
                                                                                                                                                                                                                                                                                                          • Outsource systematic outreach and transaction support of terminated participants
                                                                                                                                                                                                                                                                                                          • Reduce the administrative responsibilities and inherent liability of maintaining relationships with terminated and missing participants

                                                                                                                                                                                                                                                                                                         Terminated Plans and                                 RSI’s Terminated Participant Services Program »
                                                                                                                                                                                                                                                                                                         Missing Participant Services »
                                                                               What’s going to happen to my retirement money now?                                                                                                                                                                         Terminated Plans: RSI handles all participant                                                             All Participants
                                                                                                                                                                                                                                                                                                          location, notice, and outreach, and enables           How Our Program                                    Retirement Center
                                                                                                                                                                                                                                                                                                          participants to make an affirmative rollover
                                                             Your employer has partnered with RolloverSystems to assist you with your retirement plan balance.
                                                                                                                                                                                                                                                                                                          choice.
                                                                                                                                                                                                                                                                                                                                                                    Works »                             • Ongoing educational outreach
                                                          RolloverSystems is a service organization of professionals who specialize in providing help with retirement                                                                                                                                                                                                                                     programs using mail, web, and
                                                                                                                                                                                                                                                                                                          Our solution includes:                                                                          telephone
                                                          decisions, access to retirement products for participants of all balances, and help with all the paperwork.                                                                                                                                                                                                                                   • Participants receive retirement
                                                                                                                                                                                                                                                                                                          • Terminated participant outreach                       Plan or Recordkeeper                    guidance from licensed Counselors, a
                                                                                                                                                                                                                                                                                                          • Automatic rollover (ARO) solutions                    Provides Terminated                     full suite of investment options, and
                                                                                                                                                                                                                                                                                                          • Independent personal investment                          Participant Data                     full transaction support
                                                                                                                                                                                                                                                                                                            options
                                                                                                                                                 Check Your Mail                                                                                                                                          • Toll-free retirement counseling center
                                                                                                                                                                                                                                                                                                            staffed by licensed reps                                                                           Balances Below $5,000*
                                                                                                    After RolloverSystems receives your account data, you will receive a letter from
                                                                                                   RolloverSystems that will let you know your options. In the meantime, please feel
                                                                                                                                                                                                                                                          (888) 600-7655                                                                                                                               Retirement Center with Automatic Rollover
                                                                                                                                                                                                                                                                                                          Missing Participant Services: RSI uses a DOL
                                                                                                         free to call RolloverSystems for any questions regarding your account.                                                                                                                           approved missing participant locator service
                                                                                                                                                                                                                                                                                                                                                                                                             RolloverSystems provides low-
                                                                                                                                                                                                                                                                                                          to identify the most current address for                  RolloverSystems                        balance participants with the same
                                                                                                                                                                                                                                                                                                          difficult to reach participants.                        Communicates to All                       level of service and outreach as
                                                                                                                                                                                                                                                                                                          Our service includes:                                       Participants                             higher-balance participants
                                                                                                                                                                                                                                                           Helpful Terms
                                                                                                                                                                                                                                                           H
                                                                                                                                 Cashing out can cost you                                                                                                  • Rollover: Moving money from an
                                                                                                                                                                                                                                                                                                          • Use of private and public locator services
                                                                                                                                                                                                                                                                                                                                                                                                        • Participants who do not elect a
                                                                                                                                                                                                                                                                                                          • Certified mail and IRS letter forwarding
                                                                                                                                                                                                                                                              employer sponsored retirement                                                                                                               voluntary rollover automatically roll
                                                                                                When you cash out retirement savings, not only do you give up the potential                                                                                                                                 protocols
                                                                                                                                                                                                                                                              plan, like a 401(k), into a personal                                                                                                        into an approved Safe Harbor IRA after
                                                                                              compound earnings that could keep your money growing, you can also find your                                                                                                                                                                                                                                 30 days or greater
                                                                                                                                                                                                                                                              retirement plan, such as an IRA,
                                                                                             money taxed as earned income, and possibly incur a 10% early withdrawal penalty.
                                                                                                                                                                                                                                                              while keeping the tax benefits.
                                                                                                                                                 Staying Invested in Retirement                              Cashing out today                             • IRA: Individual Retirement Account.
                                                                                                                                                                                                                                                              A savings plan that offers tax
                                                                                                    Value
                                                                                                    today
                                                                                                                          Annual Rate
                                                                                                                           of Return               5 Years*          15 Years*           30 Years*
                                                                                                                                                                                                               Value after taxes &
                                                                                                                                                                                                                  penalties**
                                                                                                                                                                                                                                                              advantages to an individual                                                                                                             Email RSI at sales@rolloversystems.com
                                                                                                                                                                                                                                                              depositor to set aside money for
                                                                                                    $1,000                      5%                  $1,276             $2,079              $4,322                        $600                                 retirement.
                                                                                                    $5,000                      5%                  $6,381            $10,395             $21,610                      $3,000                              • Cash-out: Taking money from
                                                                                                   $25,000                      5%                 $31,907            $51,973            $108,049                      $15,000                                your retirement account prior to
                                                                                                                                                                                                                                                              retirement. Cash-outs are subject to
                                                                                                                                                                                                                                                              federal withholding tax, and can be
                                                                                           *Sample if invested in a tax-deferred account with 5% annualized return.
                                                                                           **Assumes a tax rate of 30% and 10% IRS penalties.
                                                                                                                                                                                                                                                              subject to the 10% early withdrawal
                                                                                                                                                                                                                                                              penalty if not rolled over into an IRA
               Copyright © 2010 RolloverSystems, LLC
                                                                                                                                                                                                                                                              or other qualified account.
               Individuals should consult their tax advisers or legal counsel for advice and information concerning their particular situation. Investments may lose value and are not guaranteed. RolloverSystems, LLC (“RolloverSystems”) does not give legal,
               investment, or tax advice. Account fees and product information are subject to change without notice at the discretion of the product provider. The financial institutions on the RolloverSystems marketplace provider network are solely
               responsible for their products and services. Securities are offered through Rollover Securities, LLC a member of FINRA (www.finra.org). Rollover Counselors with the Retirement Center are Registered Representatives who are licensed by FINRA.
               Rollover Shareholder Services, LLC is a transfer agent registered with the Securities and Exchange Commission.




retirement plans
                                                                                                                                                                                                                                                                                                       A Member Firm Of
Our Commitment
   Plan Design and Contract Analysis
   - Evaluate plan design options offered under current plan provider
   - Provide design recommendations to improve plan efficiency and value
   - Provide sample provider correspondence to determine contract termination, market value
     adjustment, and other potential contract termination fees and charges
   - Provide plan design ideas that align Client’s goals and objectives with the latest legislation and
     regulations
   - Conduct and present comprehensive fee analysis

   Customized Plan Sponsor Cost Analysis & Vendor Benchmarking Every 3 to 4 Years
   - Request quotes from up to four vendors
   - Generate customized report and analysis of approximately 300 data points,
     prepared by Bryson Financial Group, which includes a vendor to vendor comparison of such
     services as: organizational commitment & responsiveness, systems and technology, plan sponsor
     and participant customer service, comprehensive outsourcing, error detection and performance
     standards, investment flexibility and participant advice, flexible & on-demand plan & participant
     reporting, support for plan documentation and reporting, branding and quality of participant
     communication & education
   - Analysis of hard and soft dollar administrative, investment management, asset and other fees
     charged by each vendor.


retirement plans                                                   A Member Firm Of
Our Commitment
          Plan Sponsor Investment Due Diligence and Analysis Program
          - Act as Fiduciary or Co-Fiduciary for plan as requested (If Applicable)
          - Reports prepared by a staff of three CFA level investment professionals
          - Reporting software powered by Zephyr Style Advisor investment advisory software
          - FIRM (Fiduciary Investment Report Monitoring)
                 - Creates a customized Investment Policy Statement
                 - Determines whether investment options are meeting the objectives stated
                   in the investment policy statement
                 - Documents analysis, and any decisions or actions arising as a result of the review
                 - Provides timely recommendations on an annual or semi-annual basis
                 - Automatically monitors funds on an ongoing basis and alerts the advisor
                   if any funds fall out of favor
          - Evaluation of available funds offered by Client’s plan provider
          - Quantitative and qualitative analysis including upside and downside capture,
            style (attribution) analysis, MPT statistics, information ratio, tracking error, and
            other relevant criteria
          - Reports prepared quarterly, semi-annually or annually by Bryson Financial Group
          - Investment Market Summary included with each report
          - Quarterly Investment Review between the client and Bryson Financial
          Group of up to three hours, to discuss reports, analysis, Scorecard and action
            plans to add, delete, or close specific investment.



retirement plans                                                         A Member Firm Of
Our Commitment
Plan Design Audit
- Periodic review of pertinent plan design features
- Recommendations for plan design changes and enhancements
- Monitor Legislative updates impacting current and future plan design
- Annual plan fee analysis review
Fiduciary 404 (c) Oversight Program
- 404(c) policy statement draft
- 404(c) employee disclosure draft
- Review existing 404(c) procedures
- Develop “Fiduciary Audit File Checklist” to include items such as:
  Plan Documents, Government/Regulatory Requirements and Communications,
  ERISA Fidelity Bond, Participant Communication Documents, Journals and
  Ledgers, Investment Policy Statement, Plan Procedures and Minutes of all Meetings
Investment Policy Statement
- Investment policy statement customized to meet your companies needs
  Reviewed at least annually by ERISA attorney
Newsletter
- Quarterly Fiduciary newsletter provided to plan sponsors
- Includes industry and marketplace updates, plan design and compliance
  suggestions, and legislative updates



                                                           A Member Firm Of
Our Commitment
Employee Education and Communications (This section to be customized by
the Advisor)
- On-site enrollment and invetment education meetings coordinated by
  Bryson Financial Group with Client and Vendor and with frequency
  determined by Client and Bryson Financial Group
- Review of memos, correspondence, and other employee communications materials
- Meetings presented by Bryson Financial Group in conjunction with vendor
  representatives
Ongoing Consultant and Client Fulfillment Team
- Assigned Relationship Manager with account management responsibility and
  over sight to help facilitate all tools and services into a firms capabilities
- Access to Plan Consultant for RFP and benchmarking report discussions
- Access to Investment Consultant for investment due diligence review discussions
- Access to Financial Advisor for individual financial services realted discussions




                                                          A Member Firm Of
contract review
  directors & officers
workers compensation
employment practices
     Property & Casualty
property claim management
 errors & omissions
loss prevention
      auto        liability
What We Provide You
    Our Philosophy
    It is our goal that you view Bryson Financial as your insurance
    consultant rather than your insurance broker or procurer of
    commodity-based products. We take pride in understanding your
    business and the risk associated with your operations. With this
    knowledge we can offer support on a risk management level and
    design an insurance program that meets the requirements set forth
    by your day to day operations. It is at this point that we can begin to
    use our carrier relationships to build your program and to leverage
    the market place for the best possible coverage forms and policy
    rates.




                                                                              property & casualty
Products
         Auto Fleet
    Directors & Officers
Employment Practices Liability
     Errors & Omissions
      Fiduciary / Crime
    Professional Liability
      Product Liability
          Property
            Surety
  Workers’ Compensation

                                 property & casualty
National Strategic
Underwriting Relationships
      General            Worker’s           E&O / D&O
Liability / Package    Compensation            EPL

                      - Travelers       - Endurance
 - Travelers
                      - The Hartford    - HCC Global
 - The Hartford
                      - Aegis/Librity   - Catlin
 - Aegis/Librity
                       Alliance         - Colony Ins. Co.
  Alliance
                      - Chubb           - Scottsdale
 - Chubb
                      - Ace American    - Navigators
 - Ace American
                      - Zurich          - Lloyds of London
 - Zurich
                      - AIG/Chartis     - AIG/Chartis
 - AIG/Chartis
                      - Seabright       - Darwin Select
                      - Wausau          - Admiral




                                                             property & casualty
Negotiation
    Insurance carrier negotiations are a major part of a successful
    insurance program. A successful negotiation will enable us to offer
    you the best possible coverage form based on your needs as well as
    a comfort level knowing that your rates are second to known for the
    products we are offering. We feel strongly that in order to make this
    a success we must surround ourselves with specialists in particular
    coverage lines and use their knowledge and unique carrier
    relationships to better the outcome of our negotiations. What we
    ultimately achieve is a team approach in which multiple individuals
    work together in affectively building your insurance program.




                                                                            property & casualty
P&C Negotiation & Marketing
                                      Brett Hlista
                                    Team Leader &
                               Senior Account Executive




   Bart LeFevre
                                                                      Erin Allard
  Marketing Account                    Client                       Account Manager
     Executive




                  Jett Abramson                  Doug Flake (AMW)
                  Complex Liability                  E&O/D&O/EPL Senior
                  Senior Specialist                      Specialist


                                                                            property & casualty
Pre & Post
Renewal Strategy
    We believe in a consistent approach to maintaining, adjusting and
    bettering your overall insurance program. We will design an action
    plan to affectively review your operations, your current coverage’s
    and the design of your risk management program. More specifically
    we will look to meet with you within the first 90 days of your new
    policy period and 120 days before the expiration of your policy. This
    allows us to confirm the insurance program that we’ve built and
    gives us adequate time to reavaluate the program, your operations
    and begin and complete negotiations with our insurance carriers.




                                                                            property & casualty
Claims Management
& Assistance
   We understand that from time to time losses do occur. Whether it’s
   a workers’ compensation injury, an auto accident, or a contractual
   liability claim we want to make sure that each claim is handled
   promptly, completely and correctly. We will assemble an in-house
   claims team that will work with you directly when these losses do
   occur. These individuals will provide you with ongoing quarterly
   claims reviews and work on your behalf with claims adjusters and
   attorneys to ensure the best possible end result.




                                                                        property & casualty
Workers’ Compensation Claims
Management Services
    The importance of claims handling to the insurance process
    can never be overstated. Bryson will be actively involved in the
    investigation and administration of a claim. We focus our services
    on distinct timeframes within the workers’ compensation claims
    process:


    1. Establishing protocol prior to injury occurrence;
    2. When a claim has been reported;
    3. Oversight of the claim handling process through closure;
    4. Experience Modification (Ex-Mod) audit.


    Bryson will ensure that reporting procedures are established
    and that lines of communication are in place to address issues
    immediately after an injury has been reported by the employee.



                                                                         property & casualty
Workers’ Compensation Claims
Management Services
    Part I: Pre-Claim
    We will hold an initial meeting to review all claims issues and
    develop a pre-claim strategy;


    • A pre-claim strategy consist of developing a relationship with your
    designated claims personnel and, if applicable, the underwriters’
    claims representative to familiarize everyone with procedures,
    protocols, contact names and 24 hour availability.


    • As part of the underwriting process, we will submit your preferred
    list of legal counsel (if appropriate) for agreement to underwriters.




                                                                            property & casualty
Workers’ Compensation Claims
Management Services
    Part II: Post-Claim
    Facilitating the reporting of claims and assist in any dispute
    resolution;

    - Interface between the underwriters, adjusters, and your designated
     personnel, monitoring and reviewing claims activity and reserves;

    - Maintain an open items list for management and the underwriter’s
    claims management department with a strict timeline for
    completion information;


    - Attend conferences and meetings with your representative during
    claims meetings;


    - Provide you with flow charts and executive summaries for large
    and complex claims that assist in tracking claims to their proper
    conclusion; and Assist in expediting partial and final payments and
    monitoring the anticipated date to close the claim.
                                                                           property & casualty
Workers’ Compensation Claims
Management Services
    Part III: Claims Management Oversight


    - Quarterly claim reviews will be held for all open claims to ensure
    aggressive action plans are implemented that expedite your claims
    toward a satisfactory resolution and closure.


    - Reserves will be negotiated that reflect the most optimistic and
    reasonable outcome for each claim.


    - Bryson will assist in evaluating the carrier’s vendor list to ensure
    they use only the most effective vendors for medical diagnostics,
    investigations, field and telephonic medical management nurses and
    other services on your behalf.




                                                                             property & casualty
Workers’ Compensation Claims
Management Services
    Part IV: Ex-Mod Audit


    - Bryson will audit the unit statistical filings to the appropriate state
    (WCIRB in CA) to ensure accuracy of the Ex-Mod. The Ex-Mod will
    be audited to indentify denied injuries, continuous-trauma injuries,
    catastrophic claims (more than one employee injured in an incident),
    subrogation and contribution claims in order for the Ex-Mod to be
    revised downward for a premium return, if applicable.


    • Bryson will provide projection of the Ex-Mod, 4-6 months prior to
    renewal.


    • Bryson will assist you with WCIRB class-code and unit-statistical
    disputes. We will communicate directly to the WCIRB on issues
    relating to the promulgation and any revisions of the Ex-Mod.


                                                                                property & casualty
Ongoing Customer Service
& Accountability
    CERTIFICATES OF INSURANCE

    Bryson is committed to ensuring that Certificates of Insurance

    (COI’s) are issued on a prompt and accurate basis. We recognize
    the importance of issuing COI’s in order to meet your deadlines
    whether via mail, email, fax and/or courier. We believe it is equally
    vital that COI’s be issued with the requisite information required
    by the client. To that end, we will establish ground rules in advance
    so that information or representations are not made to an outside
    party, which is outside the scope required by you. You have our
    commitment that COI’s will be given top priority so that you can
    fulfill your obligations for a bid or contract in a timely manner.




                                                                            property & casualty
Ongoing Customer Service
& Accountability
   CONTRACT REVIEW

   Bryson’s team of insurance specialists can provide you with the expertise needed
   to assist in a critical evaluation of your contracts. We regularly work with clients
   in reviewing their contracts in an effort to evaluate the potential impact on their
   insurance program. We will expedite any communications to your underwriters
   that require comment and/or agreement in connection with a contract you are
   bidding or negotiating. We understand the need for confidentiality and for a fast
   turnaround time in order to facilitate the business decisions you have to make.

   In addition to routine contract review, we off the following:

   - Review of your service contracts with its customers;
   - Review of contracts pertaining to acquisitions and/or mergers and evaluation of
   potential impact on existing insurance program including Due Diligence Reports
   - Assistance with review of third party Certificates of Insurance for compliance
   with contractual requirements.


                                                                                property & casualty
We Care
We value creating strong lasting relationships with our clients.
We also value duplicating those relationships with our carriers
and other vendor partners because we know that will result
in a win-win for everyone. We truly care about you, your
employee, your business, and we want you to succeed.




Your success is our success, which is our ultimate goal.
E m pl oy ee  B en efi ts       R eti rem en t  Pl an s
                          P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t




                                   E m pl oy ee  B en efi ts       R eti rem en t  Pl an s
                                   P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t



Bryson Financial Group | 100 Oceangate, Suite 401 | Long Beach, California 90802 | 562-435-4267

                                          www.brysonfinancial.com

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Bryson Capabilities

  • 1. E m pl oy ee  B en efi ts       R eti rem en t  Pl an s P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t E m pl oy ee  B en efi ts       R eti rem en t  Pl an s P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t Capabilities
  • 2. education dental legislative update disability retirement voluntary benefits Employee Benefits health reform life open enrollment communication medical claims resolution
  • 3. Our Story, Our Mission Statement At Bryson Financial Group our mission is to: Create a Client for Life - To provide our clients with unparalleled service that cannot be matched anywhere else in the industry. This allows us to develop close relationships with our clients, to individually assess their needs, and design a customized strategy that best meets those needs. Acknowledge and Recognize Change – To constantly be cognizant of current events in the industry and legislature so that we can continually adapt and change our plans and strategies to ensure that the services we recommend are consistently serving the best interest of our clients. Provide Intellectual Capital - To draw upon the vast and wide ranging experience of our employees who to date, when combined, have over 60 years of experience in the insurance industry. This extraordinary asset allows us to assist clients in areas our competitors cannot even come close to. employee benefits
  • 4. Employee Benefits Staff and Services Trent Bryson Katrina Bulmer Sales and Marketing Vice President Carrier Negotiations Employee Benefits Maria Kudaka Julia Selby Large Group Client Small Group Account Manager Account Manager Sarghy Ris Autumn Talbott Stephen Gonzales Client Services Public Relations & Individual Specialist and Support Business Development employee benefits
  • 5. What We Provide You Long Term Strategy & Planning - We partner with you to find solutions for your immediate problems, identify concerns you have for the future, and plan for the next 1, 2 and 5 years or longer, considering your goals and expectations for your company and employees. Weekly Legislative Updates - The insurance and financial industry is constantly changing and we know you need to be able to get current, succinct, and easy to understand information. More importantly , you need to know how it will impact your company and workforce. We provide this information in our weekly legislative updates. Negotiation/Leverage - We will leverage our relationships with our carrier partners to negotiate on your behalf to get the best pricing and benefits available to you. Claims Support & Services - Our knowledgeable staff can assist your HR Team and youremployees in both simple and complex claims issues, becoming their advocate and theirvoice. This includes appeals to the carriers and to the Department of Insurance if necessary. My Wave - You will have access to our HR Portal via MYWave which offers you the ability to post and share documents, provide access to benefit plan and risk management program surveys, and connect clients with peers from across the country to network and share resources. Bilingual Staff & Support - We offer spanish speaking staff to provide information for your bilingual employees. Benefits Booklet - Our clients find our customized Benefits Booklet is a great reference tool for their employees as well as a great tool for attracting new employees. employee benefits
  • 6. What We Provide You COBRA Administration - As our promiste to you, we will pay for the COBRA administration for your company. We work with several different administrators and will align you with the one that best suits your needs. COBRA Transition - Our individual specialist will work with your employees who are transitioning to COBRA or who are on COBRA to investigate other options for insurance coverage. Medicare Transition - Our individual specialist will work with your employees who become Medicare eligible to find options such as Medicare Supplement plans as a way to save them substantial costs while being able to access their Medicare benefits. Ongoing Education for Employees - During the year we can provide ongoing education to your employees about their benefits and howw best to use them through our Lunch & Learns and Health Fairs. Jackson Lewis - Our retainer agreement with Jackson Lewis, a law firm specializing in workplace law, allows us to have the ability to assist you in answering your questions when complicated situations arise regarding law in the workplace. Annual Seminars for Executives and Management Staff - We provide seminars at least once or twice a year with a focus on topics that are beneficial for Executives and Management. These programs also allow our clients to meet each other and share issues they are experiencing in their respective companies. Open Enrollment Meetings & Materials - Our will handle your open enrollment meetings from start to finish at one location or multiple locations. We work with you to scedule the meetings, have carrier representation there if needed, provide customized packets for your employees, and serve as a back-up for your HR team for questions regarding all your employee benefits. employee benefits
  • 7. Negotiation Negotiation is an under utilized tool that we persistently use. This means you are never paying more than what is necessary for your benefits. We will always negotiate the best price we can get to help you stay within thefinancial plan of your business, while still making your employee benefits attractive towards hires and retain the best in your industry. employee benefits
  • 8. Intellectual Capital Our total combined experience of over 60 years in the industry is unprecedented in a company of our size. This experience is not just limited to the brokerage side of the insurance industry; carrier and medical experience comprises a large portion of our experience pool as well. This allows us to share our knowledge and expertise with you to make better informed decisions regarding your employee benefits overall as a company and to individually impact those who need special attention in a crisis situation. employee benefits
  • 9. Legislative Information As current involved members of NAIFA (National Association of Insurance and Financial Advisors), combined with our network of resources at the local, state, and national level, we can provide you with information regarding pending and newly passed legislation that may affect your company and industry. This allows you to maintain compliance as well as awareness of issues, which may require change in your business model or strategy moving forward. employee benefits
  • 10. Claims Assistance, Resolution and Case Management With carrier experience comes knowledge of how the carriers work and established relationships with people working on the carrier side. We leverage this experience and those relationships to help you get your claims issues addressed and resolved. We can also assist you in implementing case management for those employees with catastrophic, chronic illness or injury. employee benefits
  • 11. Pre-Renewal Strategic Planning We have established a comprehensive strategic planning process that includes pre-meetings, timelines, and implementation to allow us to manage your annual renewal process. We realize that this is always a stressful time for you and your employees, especially if it involves a lot of changes. We are there to help you plan to alleviate and avoid a majority of that stress. During this period of service for you, we strive to be your most valuable partner, to do whatever we can to insure ease and success from renewal to open enrollment and beyond. employee benefits
  • 12. Communication and Accessibility We pride ourselves on knowing our clients and their businesses so well that when we see or hear about something we know may specifically impact them, we send a copy of an article or shoot them a quick e-mail to share this information. Upon request, we can also assist in helping you create communication pieces if that information needs to be shared with your employees as well. We also provide 24 hour accessibility via e-mail and cell phone because we know that crisis situations rarely happen between the hours of 8am and 5pm. employee benefits
  • 13. Ongoing Customer Service & Accountability Our company philosophy is one that spotlights attention to detail. Our company specifically focuses on the target of the employer group. We believe that by having a target focus it allows us to provide superior service and guaranteed quality assurance. We pride ourselves on the ability to listen to your problems and address issues in a manner that is most appropriate for that particular situation. We know and expect you to hold us accountable if you feel we have not met your needs. This allows us to make changes in the way we do business going forward and allows us to move in a positive direction. It is this attention to detail and feedback that strengthens our relationship. employee benefits
  • 14. Bryson Financial Group is proud to present MyWave® employee benefits
  • 15. MyWavePortal® Click + Connect + Communicate MyWave - your personalized Web site that allows you to effortlessly click, connect and communicate with Bryson Financial Group - Access time-saving tools and resources - Build convenience into managing your everyday work tasks - Collaborate with our agency online - Timely news, information and resources - Connect with over 200,000 peers in your industry employee benefits
  • 16. MyWavePortal® 1 – Collaboration Center Allows a seamless exchange of information sharing from our agency to you 2 – Benchmark Surveys Participate in benefit plan surveys 3 – Community Connect with other professionals in your field by entering group discussions, or post a message of your own employee benefits
  • 17. Collaboration Center Our document posting capabilities allow a seamless exchange of information sharing from our agency to you. Accessible 24/7, postings from our agency are timely, relevant and easy to locate in one convenient place online. Benchmark Surveys Participate in benefit plan surveys. Allows you to determine how your plans and programs compare to other employers across the U.S. employee benefits
  • 18. Community Through MyWave® Community, you have access to over 200,000 knowledgeable colleagues from across the country. Share information and resources via the Community’s interactive forum. Post questions to your peers and provide insight into other users’ questions. Topics include: Compensation, Employee Relations, HR Development, HR Management Topics, Recruitment, Risk Management, and Others employee benefits
  • 19. tax deferred defined contribution discrimination testing automatic enrollment Retirement Plans safe harbor plan design defined benefit communication open enrollment
  • 20. Positioning Statement Bryson Financial Group provides consulting services for private and public companies with a comprehensive process for helping E m pl oy ee  B en efi ts       R eti rem en t  Pl an s companies evaluate, understand, and P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t implement the best employee benefit, retirement plan, and insurance programs for employees and employers, by applying best practices, benchmarking, guidance through E m pl oy ee  B en efi ts       R eti rem en t  Pl an s our vast array of intellectual capital on P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t customized and personal level. retirement plans A Member Firm Of
  • 21. A Network of Experience National Retirement Partners (LPL) is the largest - $57 Billion Retirement network of institutional independent retirement Plan Assets focused advisors in the country. LPL supports their - 364 Advisors advisors and provides them with the highest quality - 6,000 plans tools and services, and heightened best practices - Locations in over 39 states to deliver to Plan Sponsors. These efficiencies - 126 offices nationwide save time, reduce exposure to fiduciary liability and address ERISA, IRS and Department of Labor compliance requirements. Bryson Financial - 40th Anniversary - Founded in 1969 Your Team Of Experts - Team of 20 - Specializing in Corporate Currently serving more than 10,000 individuals Retirement Plans and over $300 million in retirement assets - Named 1 of 20 “Rising Stars” in Institutional Investment News retirement plans
  • 23. Building a Successful Retirement Plan Success! Fiduciary Retirement Compliance Solutions Vendor Plan Design, Investment Employee Analysis Compliance Due-Diligence, Communication Review, Plan Fund & Benchmarking Implementation Education Monitoring Consulting | Administration | Investments | Communication Corporate Objectives retirement plans A Member Firm Of
  • 24. A continuum of services… Plan Sponsor Participant Consulting Administration - Plan governance - Internal audits/quality assessments - Provider search and analysis - Provider audits - Cost analysis and benchmarking - Liaison with other service providers - Contract review and negotiation - Fiduciary guidance - Operational oversight - Compliance review - Data management - Best practices plan design - Process efficiencies - DB plan termination - Impact of legislative changes - DC plan redesign - Quality standards - Deferred compensation - Outsourcing programs - Trustee services - 404(a) monitoring Investments Communication - Revenue sharing analysis - Employee Communication strategy - Asset allocation modeling development - Target maturity fund review - Replacement ratios gap analysis - Fund analytics - Participant Behavior Monitoring - Fund/manager search and Measurement - Ongoing monitoring - Investment behavioral analysis - Investment consulting - Investment policy statement audit for executives - Fiduciary review - Group meetings - Fiduciary training - Employee education services - 404(c) monitoring - Guidance vs. Advice components retirement plans
  • 26. Administration Internal audits/quality assessments Provider audits Liaison with other service providers Fiduciary guidance Operational oversight Data management Process efficiencies Impact of legislative changes Quality standards Outsourcing programs Trustee services 404(a) monitoring retirement plans
  • 27. Plan Design, Compliance Review, Implementation ABC Company Retirement Plan All data as of 09/30/10 unless otherwise noted - Fiduciary Audit Checklist Fee Analysis Report - Summary and archived file Total ($'s) Total (%) Fees Distribution Per Participant Invested Assets Total $ 5,976,000 No. 100 - Health Check 1st Source $ 14,650 0.25% 29% $ 147 - ERISA Help Desk Advisor $ 7,476 0.13% 15% $ 75 Net Investment Fees $ 29,068 0.49% 57% $ 291 Total Plan Cost $ 51,194 0.86% 100% $ 512 Plan Size Average $ 5,000,000 1.12% $ 488 - Will act as a co-fiduciary to the plan $ 10,000,000 1.05% $ 578 - Plan Design Benchmarking against industry standards Fees Distribution Fee Synopsis Data provided for this report is © 2010 Morningstar, Inc. All Rights Reserved. The information contained herein: (1) is proprietary to Morningstar and/or its content providers; (2) may not be copied or distributed; and (3) is not warranted to be accurate, complete, or timely. Neither Morningstar nor its content providers are responsible for any damages or loses arising from any use of this information. Past performance is no guarantee of future results. 3 of 6 retirement plans A Member Firm Of
  • 28. Investment Due Diligence & Monitoring retirement plans A Member Firm Of
  • 29. Investments Revenue sharing analysis Asset allocation modeling Target maturity funds review Fund analytics Fund/manager search Ongoing monitoring Investment behavioral analysis Investment policy statement audit Fiduciary review Fiduciary training 404(c) monitoring Expense ratio review analysis retirement plans
  • 30. Investment Review: American Funds American Balanced R3 Manager Performance Manager Style Drift = 2.73 Style 5-Year 1-Year 3-Year 5-Year 5-Year 5-Year 3-Year 5-Year 3-Year Mgr. Relative TOTAL Single Computation 36-Month Moving Windows, Computed Monthly Drift R-sqd. Return Return Return Up > Info. Info. Beta Beta Tenure Expense SCORE April 2006 - March 2011 April 2006 - March 2011 > 80% vs. Peers vs. Peers vs. Peers Down Ratio Ratio Ratio Large Ratio >0 >0 120 110 1 1 1 1 1 1 1 1 1 1 1 1 12 Russell 1000 Value Russell 1000 Growth 1 100 Fund Ticker: RLBCX Fund Category: Moderate Allocation American Funds American Balanced R3 Morningstar Moderate Allocation Manager Name: John Smet Manager Tenure: 14.25 Years Fund Assets: $2,508.24 million Fund Assets, All Share Classes: $52,453.94 million 90 0 Prospectus Net Expense Ratio: 0.94% Prospectus Gross Expense Ratio: 0.94% Review Period: April 2006 - March 2011 80 70 -1 2% Russell 2000 Value Russell 2000 Growth 1% Excess Return vs. Market Benchmark 0% -1% Small Mar 2006 Dec 2006 Jun 2007 Dec 2007 Jun 2008 Dec 2008 Jun 2009 Dec 2009 Jun 2010 Mar 2011 Value -1 0 1 Growth Investment 5-Year Portfolio Statistics Table 3-Year Portfolio Statistics Table April 2006 - March 2011: Summary Statistics April 2008 - March 2011: Summary Statistics Information Up Down Information Up Down Beta R-Squared Beta R-Squared Standard Sharpe Ratio Capture Capture Standard Sharpe Ratio Capture Capture vs. vs. vs. vs. Deviation Ratio vs. vs. vs. Deviation Ratio vs. vs. vs. Market Market Market Market Market Market Market Market Market Market American Funds American Balanced R3 12.17 0.15 0.26 0.95 97.2 94.3 96.4 American Funds American Balanced R3 15.09 0.22 0.21 0.95 97.0 95.6 96.9 Due Diligence Morningstar Moderate Allocation Manager vs Universe: Return through March 2011 Manager vs Universe: Return through March 2011 Morningstar Moderate Allocation 12.62 0.10 0.00 1.00 100.0 100.0 100.0 1 year 3 years 5 years Morningstar Moderate Allocation Calendar Year Return As of March 2011 15.57 0.18 0.00 1.00 100.0 Calendar Year Return As of March 2011 100.0 100.0 YTD 2010 2009 2008 2007 16 1103 mng 1012 mng 857 mng 20% 14 10% 12 Median 12.10% 3.77% 3.70% American Funds American Balanced R3 4.51% 12.64% 20.73% -25.94% 6.23% 10 0% 8 American Funds American Balanced R3 13.05% 3.84% 3.94% -10% 6 -20% 4 Morningstar Moderate Allocation 3.84% 11.73% 24.04% -28.19% 5.91% 2 Morningstar Moderate Allocation 11.81% 3.26% 3.30% -30% 0 YTD 2010 2009 2008 2007 1 year 3 years 5 years Morningstar Moderate Allocation Created with Zephyr StyleADVISOR. Manager returns supplied by: Morningstar, Inc. For Investment Professional And Plan Sponsor Use Only. Not For Distribution To Individual Plan Participants Or The General Public. LPL Financial, Member FINRA/SIPC - Information Ratio 33% - Beta 3 Year Risk & Return - Beta 5 Year Factors - Style Drift Analysis 17% - R-Squared Statistic Style Factors - Returns vs. Peer 33% - Upside/Downside Capture Peer Group - Information Ration Peer Rankings - Manager Tenure Expenses 17% - Resources Qualitative retirement plans - Statistic Strength Factors
  • 31. Investment Due Diligence ABC Company Retirement Plan All data as of 09/30/10 unless otherwise noted Fee Analysis Report - Summary Total ($'s) Total (%) Fees Distribution Per Participant Invested Assets Total $ 5,976,000 No. 100 1st Source $ 14,650 0.25% 29% $ 147 Advisor $ 7,476 0.13% 15% $ 75 Net Investment Fees $ 29,068 0.49% 57% $ 291 Total Plan Cost $ 51,194 0.86% 100% $ 512 Plan Size Average $ 5,000,000 1.12% $ 488 Expense Analyzer: $ 10,000,000 1.05% $ 578 - Fee Transparency - Ahead of Legislation - Compares to Industry Averages Fees Distribution Fee Synopsis Data provided for this report is © 2010 Morningstar, Inc. All Rights Reserved. The information contained herein: (1) is proprietary to Morningstar and/or its content providers; (2) may not be copied or distributed; and (3) is not warranted to be accurate, complete, or timely. Neither Morningstar nor its content providers are responsible for any damages or loses arising from any use of this information. Past performance is no guarantee of future results. 3 of 6 retirement plans A Member Firm Of
  • 32. Employee Education & Communication retirement plans
  • 33. Customized Communication Communication Strategy Development Replacement Ratios Gap Analysis Participant Behavior Monitoring and Measurement Investment Consulting for Executives Group Meetings Employee Education Services Guidance vs. Advice Components retirement plans A Member Firm Of
  • 34. Employees need our help Dec. 1987 to Dec. 2007 11.81% 4.48% 3.04% retirement plans
  • 35. Employee Communication & Education - Investment Communications - Gap Analysis - Custom Enrollment Kits - Custom Communication - Campaign retirement plans A Member Firm Of
  • 36. Consulting Plan Governance Provider Search and Analysis Cost Analysis and Benchmarking Contract Review and Negotiation Compliance Review Best Practices Plan Design DB Plan Termination DC Plan Redesign Deferred Compensation retirement plans
  • 37. Retirement Solutions Preparing Participants for Retirement Readiness - Rollover Systems - Wealth Management 866.827.9608 Program Overview: Plan Sponsors - Global Portfolio Solutions www.rolloversystems.com About RolloverSystems, LLC » - Navigator RolloverSystems, LLC (RSI) is America’s only independent fully-integrated platform designed to manage and execute end-to-end terminated participant services for retirement plan sponsors. Founded in 2001, Charlotte based RSI works with more than 7,000 retirement plan clients, containing over 850,000 participants and processes $1B in participant transactions annually. Our team of licensed Retirement Center counselors provides assistance to terminated participants of all balance sizes with education, access to objective investment choices, and transaction facilitation. RSI also specializes in plan termination assistance, automatic rollover (ARO) and missing participant services. - Latitude Benefit Spotlight » » Increase participant retirement readiness • Proactive outreach to 100% of terminated participants • Licensed counselors guide each participant through available options • WealthConnect™, a comprehensive suite of online education and planning tools, is offered to all participants » Reduce your plan costs • Reduce ongoing communication costs • Transition low balance (<$5,000) terminated participants to a Safe Harbor IRA solution » Decrease administrative burden and locate missing participants • Outsource systematic outreach and transaction support of terminated participants • Reduce the administrative responsibilities and inherent liability of maintaining relationships with terminated and missing participants Terminated Plans and RSI’s Terminated Participant Services Program » Missing Participant Services » What’s going to happen to my retirement money now? Terminated Plans: RSI handles all participant All Participants location, notice, and outreach, and enables How Our Program Retirement Center participants to make an affirmative rollover Your employer has partnered with RolloverSystems to assist you with your retirement plan balance. choice. Works » • Ongoing educational outreach RolloverSystems is a service organization of professionals who specialize in providing help with retirement programs using mail, web, and Our solution includes: telephone decisions, access to retirement products for participants of all balances, and help with all the paperwork. • Participants receive retirement • Terminated participant outreach Plan or Recordkeeper guidance from licensed Counselors, a • Automatic rollover (ARO) solutions Provides Terminated full suite of investment options, and • Independent personal investment Participant Data full transaction support options Check Your Mail • Toll-free retirement counseling center staffed by licensed reps Balances Below $5,000* After RolloverSystems receives your account data, you will receive a letter from RolloverSystems that will let you know your options. In the meantime, please feel (888) 600-7655 Retirement Center with Automatic Rollover Missing Participant Services: RSI uses a DOL free to call RolloverSystems for any questions regarding your account. approved missing participant locator service RolloverSystems provides low- to identify the most current address for RolloverSystems balance participants with the same difficult to reach participants. Communicates to All level of service and outreach as Our service includes: Participants higher-balance participants Helpful Terms H Cashing out can cost you • Rollover: Moving money from an • Use of private and public locator services • Participants who do not elect a • Certified mail and IRS letter forwarding employer sponsored retirement voluntary rollover automatically roll When you cash out retirement savings, not only do you give up the potential protocols plan, like a 401(k), into a personal into an approved Safe Harbor IRA after compound earnings that could keep your money growing, you can also find your 30 days or greater retirement plan, such as an IRA, money taxed as earned income, and possibly incur a 10% early withdrawal penalty. while keeping the tax benefits. Staying Invested in Retirement Cashing out today • IRA: Individual Retirement Account. A savings plan that offers tax Value today Annual Rate of Return 5 Years* 15 Years* 30 Years* Value after taxes & penalties** advantages to an individual Email RSI at sales@rolloversystems.com depositor to set aside money for $1,000 5% $1,276 $2,079 $4,322 $600 retirement. $5,000 5% $6,381 $10,395 $21,610 $3,000 • Cash-out: Taking money from $25,000 5% $31,907 $51,973 $108,049 $15,000 your retirement account prior to retirement. Cash-outs are subject to federal withholding tax, and can be *Sample if invested in a tax-deferred account with 5% annualized return. **Assumes a tax rate of 30% and 10% IRS penalties. subject to the 10% early withdrawal penalty if not rolled over into an IRA Copyright © 2010 RolloverSystems, LLC or other qualified account. Individuals should consult their tax advisers or legal counsel for advice and information concerning their particular situation. Investments may lose value and are not guaranteed. RolloverSystems, LLC (“RolloverSystems”) does not give legal, investment, or tax advice. Account fees and product information are subject to change without notice at the discretion of the product provider. The financial institutions on the RolloverSystems marketplace provider network are solely responsible for their products and services. Securities are offered through Rollover Securities, LLC a member of FINRA (www.finra.org). Rollover Counselors with the Retirement Center are Registered Representatives who are licensed by FINRA. Rollover Shareholder Services, LLC is a transfer agent registered with the Securities and Exchange Commission. retirement plans A Member Firm Of
  • 38. Our Commitment Plan Design and Contract Analysis - Evaluate plan design options offered under current plan provider - Provide design recommendations to improve plan efficiency and value - Provide sample provider correspondence to determine contract termination, market value adjustment, and other potential contract termination fees and charges - Provide plan design ideas that align Client’s goals and objectives with the latest legislation and regulations - Conduct and present comprehensive fee analysis Customized Plan Sponsor Cost Analysis & Vendor Benchmarking Every 3 to 4 Years - Request quotes from up to four vendors - Generate customized report and analysis of approximately 300 data points, prepared by Bryson Financial Group, which includes a vendor to vendor comparison of such services as: organizational commitment & responsiveness, systems and technology, plan sponsor and participant customer service, comprehensive outsourcing, error detection and performance standards, investment flexibility and participant advice, flexible & on-demand plan & participant reporting, support for plan documentation and reporting, branding and quality of participant communication & education - Analysis of hard and soft dollar administrative, investment management, asset and other fees charged by each vendor. retirement plans A Member Firm Of
  • 39. Our Commitment Plan Sponsor Investment Due Diligence and Analysis Program - Act as Fiduciary or Co-Fiduciary for plan as requested (If Applicable) - Reports prepared by a staff of three CFA level investment professionals - Reporting software powered by Zephyr Style Advisor investment advisory software - FIRM (Fiduciary Investment Report Monitoring) - Creates a customized Investment Policy Statement - Determines whether investment options are meeting the objectives stated in the investment policy statement - Documents analysis, and any decisions or actions arising as a result of the review - Provides timely recommendations on an annual or semi-annual basis - Automatically monitors funds on an ongoing basis and alerts the advisor if any funds fall out of favor - Evaluation of available funds offered by Client’s plan provider - Quantitative and qualitative analysis including upside and downside capture, style (attribution) analysis, MPT statistics, information ratio, tracking error, and other relevant criteria - Reports prepared quarterly, semi-annually or annually by Bryson Financial Group - Investment Market Summary included with each report - Quarterly Investment Review between the client and Bryson Financial Group of up to three hours, to discuss reports, analysis, Scorecard and action plans to add, delete, or close specific investment. retirement plans A Member Firm Of
  • 40. Our Commitment Plan Design Audit - Periodic review of pertinent plan design features - Recommendations for plan design changes and enhancements - Monitor Legislative updates impacting current and future plan design - Annual plan fee analysis review Fiduciary 404 (c) Oversight Program - 404(c) policy statement draft - 404(c) employee disclosure draft - Review existing 404(c) procedures - Develop “Fiduciary Audit File Checklist” to include items such as: Plan Documents, Government/Regulatory Requirements and Communications, ERISA Fidelity Bond, Participant Communication Documents, Journals and Ledgers, Investment Policy Statement, Plan Procedures and Minutes of all Meetings Investment Policy Statement - Investment policy statement customized to meet your companies needs Reviewed at least annually by ERISA attorney Newsletter - Quarterly Fiduciary newsletter provided to plan sponsors - Includes industry and marketplace updates, plan design and compliance suggestions, and legislative updates A Member Firm Of
  • 41. Our Commitment Employee Education and Communications (This section to be customized by the Advisor) - On-site enrollment and invetment education meetings coordinated by Bryson Financial Group with Client and Vendor and with frequency determined by Client and Bryson Financial Group - Review of memos, correspondence, and other employee communications materials - Meetings presented by Bryson Financial Group in conjunction with vendor representatives Ongoing Consultant and Client Fulfillment Team - Assigned Relationship Manager with account management responsibility and over sight to help facilitate all tools and services into a firms capabilities - Access to Plan Consultant for RFP and benchmarking report discussions - Access to Investment Consultant for investment due diligence review discussions - Access to Financial Advisor for individual financial services realted discussions A Member Firm Of
  • 42. contract review directors & officers workers compensation employment practices Property & Casualty property claim management errors & omissions loss prevention auto liability
  • 43. What We Provide You Our Philosophy It is our goal that you view Bryson Financial as your insurance consultant rather than your insurance broker or procurer of commodity-based products. We take pride in understanding your business and the risk associated with your operations. With this knowledge we can offer support on a risk management level and design an insurance program that meets the requirements set forth by your day to day operations. It is at this point that we can begin to use our carrier relationships to build your program and to leverage the market place for the best possible coverage forms and policy rates. property & casualty
  • 44. Products Auto Fleet Directors & Officers Employment Practices Liability Errors & Omissions Fiduciary / Crime Professional Liability Product Liability Property Surety Workers’ Compensation property & casualty
  • 45. National Strategic Underwriting Relationships General Worker’s E&O / D&O Liability / Package Compensation EPL - Travelers - Endurance - Travelers - The Hartford - HCC Global - The Hartford - Aegis/Librity - Catlin - Aegis/Librity Alliance - Colony Ins. Co. Alliance - Chubb - Scottsdale - Chubb - Ace American - Navigators - Ace American - Zurich - Lloyds of London - Zurich - AIG/Chartis - AIG/Chartis - AIG/Chartis - Seabright - Darwin Select - Wausau - Admiral property & casualty
  • 46. Negotiation Insurance carrier negotiations are a major part of a successful insurance program. A successful negotiation will enable us to offer you the best possible coverage form based on your needs as well as a comfort level knowing that your rates are second to known for the products we are offering. We feel strongly that in order to make this a success we must surround ourselves with specialists in particular coverage lines and use their knowledge and unique carrier relationships to better the outcome of our negotiations. What we ultimately achieve is a team approach in which multiple individuals work together in affectively building your insurance program. property & casualty
  • 47. P&C Negotiation & Marketing Brett Hlista Team Leader & Senior Account Executive Bart LeFevre Erin Allard Marketing Account Client Account Manager Executive Jett Abramson Doug Flake (AMW) Complex Liability E&O/D&O/EPL Senior Senior Specialist Specialist property & casualty
  • 48. Pre & Post Renewal Strategy We believe in a consistent approach to maintaining, adjusting and bettering your overall insurance program. We will design an action plan to affectively review your operations, your current coverage’s and the design of your risk management program. More specifically we will look to meet with you within the first 90 days of your new policy period and 120 days before the expiration of your policy. This allows us to confirm the insurance program that we’ve built and gives us adequate time to reavaluate the program, your operations and begin and complete negotiations with our insurance carriers. property & casualty
  • 49. Claims Management & Assistance We understand that from time to time losses do occur. Whether it’s a workers’ compensation injury, an auto accident, or a contractual liability claim we want to make sure that each claim is handled promptly, completely and correctly. We will assemble an in-house claims team that will work with you directly when these losses do occur. These individuals will provide you with ongoing quarterly claims reviews and work on your behalf with claims adjusters and attorneys to ensure the best possible end result. property & casualty
  • 50. Workers’ Compensation Claims Management Services The importance of claims handling to the insurance process can never be overstated. Bryson will be actively involved in the investigation and administration of a claim. We focus our services on distinct timeframes within the workers’ compensation claims process: 1. Establishing protocol prior to injury occurrence; 2. When a claim has been reported; 3. Oversight of the claim handling process through closure; 4. Experience Modification (Ex-Mod) audit. Bryson will ensure that reporting procedures are established and that lines of communication are in place to address issues immediately after an injury has been reported by the employee. property & casualty
  • 51. Workers’ Compensation Claims Management Services Part I: Pre-Claim We will hold an initial meeting to review all claims issues and develop a pre-claim strategy; • A pre-claim strategy consist of developing a relationship with your designated claims personnel and, if applicable, the underwriters’ claims representative to familiarize everyone with procedures, protocols, contact names and 24 hour availability. • As part of the underwriting process, we will submit your preferred list of legal counsel (if appropriate) for agreement to underwriters. property & casualty
  • 52. Workers’ Compensation Claims Management Services Part II: Post-Claim Facilitating the reporting of claims and assist in any dispute resolution; - Interface between the underwriters, adjusters, and your designated personnel, monitoring and reviewing claims activity and reserves; - Maintain an open items list for management and the underwriter’s claims management department with a strict timeline for completion information; - Attend conferences and meetings with your representative during claims meetings; - Provide you with flow charts and executive summaries for large and complex claims that assist in tracking claims to their proper conclusion; and Assist in expediting partial and final payments and monitoring the anticipated date to close the claim. property & casualty
  • 53. Workers’ Compensation Claims Management Services Part III: Claims Management Oversight - Quarterly claim reviews will be held for all open claims to ensure aggressive action plans are implemented that expedite your claims toward a satisfactory resolution and closure. - Reserves will be negotiated that reflect the most optimistic and reasonable outcome for each claim. - Bryson will assist in evaluating the carrier’s vendor list to ensure they use only the most effective vendors for medical diagnostics, investigations, field and telephonic medical management nurses and other services on your behalf. property & casualty
  • 54. Workers’ Compensation Claims Management Services Part IV: Ex-Mod Audit - Bryson will audit the unit statistical filings to the appropriate state (WCIRB in CA) to ensure accuracy of the Ex-Mod. The Ex-Mod will be audited to indentify denied injuries, continuous-trauma injuries, catastrophic claims (more than one employee injured in an incident), subrogation and contribution claims in order for the Ex-Mod to be revised downward for a premium return, if applicable. • Bryson will provide projection of the Ex-Mod, 4-6 months prior to renewal. • Bryson will assist you with WCIRB class-code and unit-statistical disputes. We will communicate directly to the WCIRB on issues relating to the promulgation and any revisions of the Ex-Mod. property & casualty
  • 55. Ongoing Customer Service & Accountability CERTIFICATES OF INSURANCE Bryson is committed to ensuring that Certificates of Insurance (COI’s) are issued on a prompt and accurate basis. We recognize the importance of issuing COI’s in order to meet your deadlines whether via mail, email, fax and/or courier. We believe it is equally vital that COI’s be issued with the requisite information required by the client. To that end, we will establish ground rules in advance so that information or representations are not made to an outside party, which is outside the scope required by you. You have our commitment that COI’s will be given top priority so that you can fulfill your obligations for a bid or contract in a timely manner. property & casualty
  • 56. Ongoing Customer Service & Accountability CONTRACT REVIEW Bryson’s team of insurance specialists can provide you with the expertise needed to assist in a critical evaluation of your contracts. We regularly work with clients in reviewing their contracts in an effort to evaluate the potential impact on their insurance program. We will expedite any communications to your underwriters that require comment and/or agreement in connection with a contract you are bidding or negotiating. We understand the need for confidentiality and for a fast turnaround time in order to facilitate the business decisions you have to make. In addition to routine contract review, we off the following: - Review of your service contracts with its customers; - Review of contracts pertaining to acquisitions and/or mergers and evaluation of potential impact on existing insurance program including Due Diligence Reports - Assistance with review of third party Certificates of Insurance for compliance with contractual requirements. property & casualty
  • 57. We Care We value creating strong lasting relationships with our clients. We also value duplicating those relationships with our carriers and other vendor partners because we know that will result in a win-win for everyone. We truly care about you, your employee, your business, and we want you to succeed. Your success is our success, which is our ultimate goal.
  • 58. E m pl oy ee  B en efi ts       R eti rem en t  Pl an s P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t E m pl oy ee  B en efi ts       R eti rem en t  Pl an s P ro p e r ty   &   C a s u a l ty       We a l th   M a n a g e m e n t Bryson Financial Group | 100 Oceangate, Suite 401 | Long Beach, California 90802 | 562-435-4267 www.brysonfinancial.com