BSidesLondon 20th April 2011 - Jim Shields (@JimShout) Note: watch this video before the presentation http://vimeo.com/22580155
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addressing the human factor with Jim from Twist & Shout, Jim not only shared his technical expertise recording the BSides sessions but also share some useful insight of "user awareness" ------ due to copyright issues, many of the images/clips cannot be shown
------------ for more about Jim
www.twistandshout.co.uk
1. Introduction.It’s OK – I escaped. They would have murdered me – but I offered to write them a social media policy so they let me go…A little about me and Twist & Shout. 23 years ago - Kicked out of Manchester for not liking football. But could name most of the Ballet Rambert.
1. Introduction.It’s OK – I escaped. They would have murdered me – but I offered to write them a social media policy so they let me go…A little about me and Twist & Shout. 23 years ago - Kicked out of Manchester for not liking football. But could name most of the Ballet Rambert.
Explain Pethcachka – Japanese for Conversation.An antidote to a global malaise of NOT getting to the point.20 slides / 20 seconds each – pictures only. Whjole thing takes 6minutes.36seconds
The bastard love child of Jeremy Paxman and Eddie izzard. (Slide)
To bring some kind of reality back to B2B and B2E communications. Using intimacy to deliver more effective messages to a starving workforce.Why starving?
3. Where?Areas include change management (Anti heroes poster)External sales and sales training (Asurion)Internal Comms for Marketers (Microsoft – naked frame grab)
Where?Areas include change management (Anti heroes poster)External sales and sales training (Asurion)Internal Comms for Marketers (Microsoft – naked frame grab)Most of all – Information Security
Where?Areas include change management (Anti heroes poster)External sales and sales training (Asurion)Internal Comms for Marketers (Microsoft – naked frame grab)Most of all – Information Security
Where?Areas include change management (Anti heroes poster)External sales and sales training (Asurion)Internal Comms for Marketers (Microsoft – naked frame grab)Most of all – Information Security
Why Information Security?Introduced via Alcatel-Lucent and Barclays.Our process and philosophy suited Information SecurityNot the sexiest subject in the world. A challenge!
6. The Compliance / Litigation Merry go round. (Slide – roundel) How compliance departments motivate employees (Padlock) This is not a campaign.
(Padlock) This is not a campaign.Really – this is the best you could come up with?
The pull theorySex, violence, comedy. Stories / entertainment. The Faustian deal
3. Where?Areas include change management (Anti heroes poster)External sales and sales training (Asurion)Internal Comms for Marketers (Microsoft – naked frame grab)
3. Where?Areas include change management (Anti heroes poster)External sales and sales training (Asurion)Internal Comms for Marketers (Microsoft – naked frame grab)
This is why communications lose focus. The creative hierarchyTop to bottom – BUT many try to go upstream.
Wrestling with Internal Brand Guidelines – what they are and what they are not… Why the brand wants to kill creativity. The Lizard Brain.
13. Wrestling with International sensitivities Show Adam & Geoff (Canadian complaint)
Measurement. A specialist subject. The Focus group experience.