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Who We Are, What We Do, How We Do It
           Our Credentials
Who We Are




  We are a full service management firm dedicated to indentifying and creating new
routes to market, driving top line growth and enhancing economic value for our
clients.

  We have assisted more than seventy global retailers and consumer products
manufacturers in the development and execution of strategic initiatives for growth
and revenue enhancement. We participated in new capital funding for more than
twenty of these companies.

  We have participated in the reorganization, repositioning, or turnaround of more
than twenty retailers. Of these, five launched successful initial public offerings.

  We have assisted more than thirty emerging venture backed companies in the
identification and development of new market opportunities with strategic partners
such as Accenture and IBM.

  We are retained by concerned management, business owners, board of directors,
lead investors, private equity and attorneys. Company directors, officers and owners
also call upon us for management support and/or advisory services.

  The scope and design of our services are determined strictly by the needs of our
clients and driven by an uncompromising sense of urgency and integrity in all that
we do.
New Market Creation




    For a large west coast based department store, created and launched a “first of
its kind” new business concept around gourmet cooking and gourmet foods.
Sourced, developed and merchandised all product for this concept. Developed the
brand identity and “look and feel” of the concept. Launched the concept in two
stores, within one year this business successfully grew to twelve locations and
ultimately growing to more than 300 stores nationally becoming one the most
profitable and recognized brands within the company.



    For a group of Asia based manufacturers, created, developed and built a highly
successful US based private label design, manufacturing and product outsourcing
company. Led all US based retail account development, design and manufacturing.
Over a five-year period, retailers including J.C. Penney, Macy’s, Bloomingdale’s,
Mervyns, Gap, Nordstrom and Neiman-Marcus outsourced private label product
development, design and production to the company. Sourced product production
and developed manufacturing facilities throughout Asia. The company quickly
gained a reputation for high quality and high value product, delivered on time and as
promised. By year five, the company operated at a nearly twenty percent EBITDA
allowing for the successful sale to a nationally know apparel manufacturer.
New Market Creation

    For the Vintner’s Association of California’s leading wine producing region,
created a fully integrated “turn key” retail merchandising concept to promote and
enhance sales of premium wines and build brand name recognition for these
regional wines in Europe and Asia. At the time, just two percent of the regions wines
were being successfully exported with the bulk being in the lowest price points. The
goal was to leverage the high brand name recognition of this wine region in the
global marketplace and capture a twenty percent share of the French dominated
premium wine business in Europe and Asia. The concept was funded through
exclusive merchandising agreements with more than seventy member wineries
within the region. The export goals were realized in just over five years.



    For a large global consulting firm, identified and developed a new business
concept to capture and launch venture funded start-up’s and spin offs. Utilizing the
firms’ vast technology resources and alliances, people resources, management
expertise and global network, the Business Launch Centres became the means by
which young companies could rapidly scale and speed time to market. Twenty five
Business Launch Centres were created globally; within six months more than two
hundred start ups had become clients of the firm creating a significant increase in
total revenue. Additionally, the firm received equity participation with each Business
Launch Centre client. Within one year the consulting partnership committed $ 300
million to further fund this opportunity.
Strategic Solutions



With a bias for results, we provide end-to-end solutions – including development,
execution and management. Utilizing our proprietary analytic tool set we work
closely with management to develop and execute strategic initiatives for revenue
growth, brand development and positioning, product/services development, new
business development, strategic alliances and acquisitions. We excel at identifying
and creating new market opportunities. Notable examples:



    Retained by the third largest US jewelry manufacturer to enhance revenue and
shareholder value. We assisted in redirecting sales, marketing and merchandising.
In addition, based on our market analysis, we developed and helped execute
market plans for opening new retail distribution channels. Results included a nearly
40% increase in sales and the achievement of the highest gross margin and net
earnings in the company’s fifteen year history.



    Retained by a four billion dollar retailer to enhance gross margin across key
merchandise categories. Developed and conducted a key vendor diagnostic which
identified numerous purchasing, negotiating, pricing and promotion opportunities.
Created a key vendor partnership initiative which upon implementation improved
gross margin by 210 – 330 basis points depending on vendor.
Investment Industry Services




We have developed a proprietary set of industry specific templates for the rapid
assessment of the overall business and market condition, operational weaknesses
and strengths and potential strategic growth opportunities. We work specifically
with the investment industry in the areas of portfolio development, oversight,
support and management. Following are examples of how we have assisted private
equity investors to enhance portfolio values and accelerate liquidity events.



    Developed a client relationship with an eight billion dollar financial institution to
identify underperforming retail and consumer products companies for potential
equity investment or acquisition. Over a three year period sought, identified and
developed the investment strategy and the growth plan for ten specialty retailers
ranging from $ 50 million to $ 300 million in revenue.



    Assisted a Silicon Valley venture capital firm to monitor, assess and develop
strategic solutions for its retail portfolio. Developed the retail growth plan for four of
their specialty retailers, developed the turnaround plan for three who had become
troubled due to overexpansion and assisted in new capital funding for three others.
Operational Turnarounds

With a bias for action, we are committed to the four key accelerators of a

successful turnaround: Speed, Communication, Partnerships and the creation of a

detailed roadmap. Our mission is to stop the hemorrhaging within the first one

hundred days. Our goal is to achieve cash breakeven by month ten, if not sooner.

Our objective is to begin implementation of the growth plan by the end of year one.

How we do it….

Speed In the first one hundred days, assessments are made of customers,

products, markets, operations and management by strategic business unit. All key

company sites and suppliers are visited and key analytic metrics are developed to

measure performance and identify weaknesses. Areas for consolidation,

reorganization, restructuring and closure are identified. The detailed roadmap is
developed and “vetted” .

Communication We openly and continuously communicate with all employees,

customers, suppliers, lenders and shareholders. We keep no secrets and our

actions are known by all. We listen well, too.

Partnerships We believe successful turnarounds are a result of making the

employees, customers, suppliers, lenders and shareholders partners in the

process. “Buy-in” and support is crucial. So are concerns and suggestions.

Detailed Roadmap Direction, Course and Destination. Includes the execution

timetable, expected results and contingency plan ( just in case ! )
Operational Turnarounds

    For a Chicago based private equity firm, developed the successful
     acquisition strategy and retail turnaround plan for a 145 store Women’s
     specialty apparel retailer. Assuming an operating executive board level
     position, assisted management with the execution of the plan including the
     reorganization and restructuring of store operations, central merchandising
     and product sourcing and development.

     Results The investor group exited the transaction within twelve months

     realizing a 100% ROI.



    For a NY Private Equity firm, developed and executed the successful
     recovery and restructuring plan for a renowned luxury multi-channel
     specialty retailer of fine jewelry, gifts and home furnishings. With existing
     management in place, reorganized operations, merchandising and
     personnel.

     Results included the elimination of all operating losses, the profitable

     liquidation of all unwanted inventory and the elimination of all bank debt.

     Upon completion, successfully undertook the sale of the company to the

     largest direct mail retailer in the United States. The restructuring, recovery

     and sale were successfully accomplished over a six month time frame.
Operational Turnarounds

  Retained   by the Board of Director’s to assume management control of a
grossly over leveraged $150 million general merchandise retailer with year end
losses exceeding 15% and a debt to equity ratio of 6:1. Within nine months,
completed the reorganization, remerchandising and repositioning of the
company.

Results 30% reduction in inventory, 8% expense reduction, and 33%
reduction in bank debt. Gross Margin improved by 226 basis points with a
corresponding improvement in EBITDA. Also recruited permanent senior
management to take the restructured, newly competitive company forward.



  Retained   by the Board of Director’s to assume management control of a $ 60
million group of manufacturing companies with facilities in the United States,
Canada and England. The group’s bank covenants had been breached due to
severely declining sales, operating margins and excessive inventory levels.

Results Over a ten month period, brought the company from a $12.0 million
negative cash flow to cash flow break even. Restructured and reorganized all
sales and marketing activities, repositioned and enhanced existing product
lines, reduced SKU assortment by 60%, developed new customer service and
product programs and opened new consumer focused distribution channels.
The customer base expanded by a factor of twenty. Secured an additional
twelve million in new equity capital to further grow the company.
Operational Turnarounds


    Retained by company ownership to take management control of the largest
     publisher and distributer of art in the US. Products ranged from posters,
     calendars, and greeting cards to fine art prints, framed art, limited edition and
     original fine art. Products were distributed through more than 25,000 retail
     outlets and galleries globally ranging from independent retailers to the top five
     retailers in the US. The company had been experiencing a steep revenue and
     earnings decline .

     Results Over a ten month period repositioned the company from an art
     publisher to a manufacturer and producer of exclusive fine art imagery
     represented in a variety of wall décor and greeting card formats. Refocused
     sales efforts to the leading national US retailers in the mass, department
     store and specialty home furnishings market segments. Developed a private
     brands division to create proprietary products for key targeted retail
     customers. Consolidated all sales and marketing efforts, created an award
     winning web site, which generated over a million dollars in sales in its first

     six months and fully integrated the supply chain to create significant expense

     reduction and enhanced speed to market. Results included 500 basis points

     increase in gross margin, 800 basis points reduction in operating expense
     and, in month eight, a return to positive earnings .
Partial Client List


Investment Industry Services
Berkeley International               Canaan Partners
Charterhouse Capital Group, Intl.    CID Capital
CM Equity Partners                   Hambrecht & Quist
Heller Investments                   Interwest Partners
Mohr Davidow                         Nightengale & Assoc.
Price Waterhouse                     Quadrant Management Group
Roberston Stephens                   Sienna Holdings
US Venture Partners                  Walden Group

Strategic Services
Bloomingdales                        Bose Corporation
Cadillac Fairview Corp               Canadian Industries, Ltd.
Deloitte Touche                      Duty Free Shoppers (DFS)
Hanover Direct                       Levi Strauss
Macys                                Mervyn’s
National League for Health Care      Napa Valley Vintners Association
The Tom Peters Group                 Winn Devon Art Group

Operational Turnarounds
American Specialty Corp.            Best Buy Stores
Charles Shaw Winery                 CPG International, Inc.
Devon Publishing Group              Evan’s Furs
Gibson Holdings                     Gump’s Holdings
Home Express                        Imposters, Inc.
JC Penney                           Mecanorma France)
Nordstrom                           Pace Enterprises
BIO



Helen C. Bulwik
President



Helen has a long and distinguished career in successfully identifying, developing and
executing strategies for top line growth, new business development and enhancing
economic value for leading retail and consumer companies. She is nationally recognized
as a leading retail strategist and analyst. She has served as Chief Executive Officer or
Executive Chairman of six middle market retail and consumer companies, successfully
developing and implementing strategies for growth and competitiveness.



In addition, as a senior level retail strategist with three of the most retail sophisticated
consultancies in the world - IBM, Accenture and the Tom Peters Group, Helen has
advised senior management of more than seventy of the top one hundred global retailers
and consumer companies in the development and execution of strategic initiatives for
growth and a sustainable competitive advantage. Helen serves on a number of for-profit
and non-profit Boards of Directors and is a past President of the Association for
Corporate Growth. She earned both her undergraduate degree and MBA from the
University of California – Berkeley, Haas School of Business where she also served as
an Adjunct Professor for Strategic Retailing, Consumer Demand and Marketing. She is a
sought after speaker frequently and widely quoted in top business publications and the
news media.
Contact

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New Market Solutions Credentials

  • 1. Who We Are, What We Do, How We Do It Our Credentials
  • 2. Who We Are   We are a full service management firm dedicated to indentifying and creating new routes to market, driving top line growth and enhancing economic value for our clients.   We have assisted more than seventy global retailers and consumer products manufacturers in the development and execution of strategic initiatives for growth and revenue enhancement. We participated in new capital funding for more than twenty of these companies.   We have participated in the reorganization, repositioning, or turnaround of more than twenty retailers. Of these, five launched successful initial public offerings.   We have assisted more than thirty emerging venture backed companies in the identification and development of new market opportunities with strategic partners such as Accenture and IBM.   We are retained by concerned management, business owners, board of directors, lead investors, private equity and attorneys. Company directors, officers and owners also call upon us for management support and/or advisory services.   The scope and design of our services are determined strictly by the needs of our clients and driven by an uncompromising sense of urgency and integrity in all that we do.
  • 3. New Market Creation   For a large west coast based department store, created and launched a “first of its kind” new business concept around gourmet cooking and gourmet foods. Sourced, developed and merchandised all product for this concept. Developed the brand identity and “look and feel” of the concept. Launched the concept in two stores, within one year this business successfully grew to twelve locations and ultimately growing to more than 300 stores nationally becoming one the most profitable and recognized brands within the company.   For a group of Asia based manufacturers, created, developed and built a highly successful US based private label design, manufacturing and product outsourcing company. Led all US based retail account development, design and manufacturing. Over a five-year period, retailers including J.C. Penney, Macy’s, Bloomingdale’s, Mervyns, Gap, Nordstrom and Neiman-Marcus outsourced private label product development, design and production to the company. Sourced product production and developed manufacturing facilities throughout Asia. The company quickly gained a reputation for high quality and high value product, delivered on time and as promised. By year five, the company operated at a nearly twenty percent EBITDA allowing for the successful sale to a nationally know apparel manufacturer.
  • 4. New Market Creation   For the Vintner’s Association of California’s leading wine producing region, created a fully integrated “turn key” retail merchandising concept to promote and enhance sales of premium wines and build brand name recognition for these regional wines in Europe and Asia. At the time, just two percent of the regions wines were being successfully exported with the bulk being in the lowest price points. The goal was to leverage the high brand name recognition of this wine region in the global marketplace and capture a twenty percent share of the French dominated premium wine business in Europe and Asia. The concept was funded through exclusive merchandising agreements with more than seventy member wineries within the region. The export goals were realized in just over five years.   For a large global consulting firm, identified and developed a new business concept to capture and launch venture funded start-up’s and spin offs. Utilizing the firms’ vast technology resources and alliances, people resources, management expertise and global network, the Business Launch Centres became the means by which young companies could rapidly scale and speed time to market. Twenty five Business Launch Centres were created globally; within six months more than two hundred start ups had become clients of the firm creating a significant increase in total revenue. Additionally, the firm received equity participation with each Business Launch Centre client. Within one year the consulting partnership committed $ 300 million to further fund this opportunity.
  • 5. Strategic Solutions With a bias for results, we provide end-to-end solutions – including development, execution and management. Utilizing our proprietary analytic tool set we work closely with management to develop and execute strategic initiatives for revenue growth, brand development and positioning, product/services development, new business development, strategic alliances and acquisitions. We excel at identifying and creating new market opportunities. Notable examples:   Retained by the third largest US jewelry manufacturer to enhance revenue and shareholder value. We assisted in redirecting sales, marketing and merchandising. In addition, based on our market analysis, we developed and helped execute market plans for opening new retail distribution channels. Results included a nearly 40% increase in sales and the achievement of the highest gross margin and net earnings in the company’s fifteen year history.   Retained by a four billion dollar retailer to enhance gross margin across key merchandise categories. Developed and conducted a key vendor diagnostic which identified numerous purchasing, negotiating, pricing and promotion opportunities. Created a key vendor partnership initiative which upon implementation improved gross margin by 210 – 330 basis points depending on vendor.
  • 6. Investment Industry Services We have developed a proprietary set of industry specific templates for the rapid assessment of the overall business and market condition, operational weaknesses and strengths and potential strategic growth opportunities. We work specifically with the investment industry in the areas of portfolio development, oversight, support and management. Following are examples of how we have assisted private equity investors to enhance portfolio values and accelerate liquidity events.   Developed a client relationship with an eight billion dollar financial institution to identify underperforming retail and consumer products companies for potential equity investment or acquisition. Over a three year period sought, identified and developed the investment strategy and the growth plan for ten specialty retailers ranging from $ 50 million to $ 300 million in revenue.   Assisted a Silicon Valley venture capital firm to monitor, assess and develop strategic solutions for its retail portfolio. Developed the retail growth plan for four of their specialty retailers, developed the turnaround plan for three who had become troubled due to overexpansion and assisted in new capital funding for three others.
  • 7. Operational Turnarounds With a bias for action, we are committed to the four key accelerators of a successful turnaround: Speed, Communication, Partnerships and the creation of a detailed roadmap. Our mission is to stop the hemorrhaging within the first one hundred days. Our goal is to achieve cash breakeven by month ten, if not sooner. Our objective is to begin implementation of the growth plan by the end of year one. How we do it…. Speed In the first one hundred days, assessments are made of customers, products, markets, operations and management by strategic business unit. All key company sites and suppliers are visited and key analytic metrics are developed to measure performance and identify weaknesses. Areas for consolidation, reorganization, restructuring and closure are identified. The detailed roadmap is developed and “vetted” . Communication We openly and continuously communicate with all employees, customers, suppliers, lenders and shareholders. We keep no secrets and our actions are known by all. We listen well, too. Partnerships We believe successful turnarounds are a result of making the employees, customers, suppliers, lenders and shareholders partners in the process. “Buy-in” and support is crucial. So are concerns and suggestions. Detailed Roadmap Direction, Course and Destination. Includes the execution timetable, expected results and contingency plan ( just in case ! )
  • 8. Operational Turnarounds   For a Chicago based private equity firm, developed the successful acquisition strategy and retail turnaround plan for a 145 store Women’s specialty apparel retailer. Assuming an operating executive board level position, assisted management with the execution of the plan including the reorganization and restructuring of store operations, central merchandising and product sourcing and development. Results The investor group exited the transaction within twelve months realizing a 100% ROI.   For a NY Private Equity firm, developed and executed the successful recovery and restructuring plan for a renowned luxury multi-channel specialty retailer of fine jewelry, gifts and home furnishings. With existing management in place, reorganized operations, merchandising and personnel. Results included the elimination of all operating losses, the profitable liquidation of all unwanted inventory and the elimination of all bank debt. Upon completion, successfully undertook the sale of the company to the largest direct mail retailer in the United States. The restructuring, recovery and sale were successfully accomplished over a six month time frame.
  • 9. Operational Turnarounds   Retained by the Board of Director’s to assume management control of a grossly over leveraged $150 million general merchandise retailer with year end losses exceeding 15% and a debt to equity ratio of 6:1. Within nine months, completed the reorganization, remerchandising and repositioning of the company. Results 30% reduction in inventory, 8% expense reduction, and 33% reduction in bank debt. Gross Margin improved by 226 basis points with a corresponding improvement in EBITDA. Also recruited permanent senior management to take the restructured, newly competitive company forward.   Retained by the Board of Director’s to assume management control of a $ 60 million group of manufacturing companies with facilities in the United States, Canada and England. The group’s bank covenants had been breached due to severely declining sales, operating margins and excessive inventory levels. Results Over a ten month period, brought the company from a $12.0 million negative cash flow to cash flow break even. Restructured and reorganized all sales and marketing activities, repositioned and enhanced existing product lines, reduced SKU assortment by 60%, developed new customer service and product programs and opened new consumer focused distribution channels. The customer base expanded by a factor of twenty. Secured an additional twelve million in new equity capital to further grow the company.
  • 10. Operational Turnarounds   Retained by company ownership to take management control of the largest publisher and distributer of art in the US. Products ranged from posters, calendars, and greeting cards to fine art prints, framed art, limited edition and original fine art. Products were distributed through more than 25,000 retail outlets and galleries globally ranging from independent retailers to the top five retailers in the US. The company had been experiencing a steep revenue and earnings decline . Results Over a ten month period repositioned the company from an art publisher to a manufacturer and producer of exclusive fine art imagery represented in a variety of wall décor and greeting card formats. Refocused sales efforts to the leading national US retailers in the mass, department store and specialty home furnishings market segments. Developed a private brands division to create proprietary products for key targeted retail customers. Consolidated all sales and marketing efforts, created an award winning web site, which generated over a million dollars in sales in its first six months and fully integrated the supply chain to create significant expense reduction and enhanced speed to market. Results included 500 basis points increase in gross margin, 800 basis points reduction in operating expense and, in month eight, a return to positive earnings .
  • 11. Partial Client List Investment Industry Services Berkeley International Canaan Partners Charterhouse Capital Group, Intl. CID Capital CM Equity Partners Hambrecht & Quist Heller Investments Interwest Partners Mohr Davidow Nightengale & Assoc. Price Waterhouse Quadrant Management Group Roberston Stephens Sienna Holdings US Venture Partners Walden Group Strategic Services Bloomingdales Bose Corporation Cadillac Fairview Corp Canadian Industries, Ltd. Deloitte Touche Duty Free Shoppers (DFS) Hanover Direct Levi Strauss Macys Mervyn’s National League for Health Care Napa Valley Vintners Association The Tom Peters Group Winn Devon Art Group Operational Turnarounds American Specialty Corp. Best Buy Stores Charles Shaw Winery CPG International, Inc. Devon Publishing Group Evan’s Furs Gibson Holdings Gump’s Holdings Home Express Imposters, Inc. JC Penney Mecanorma France) Nordstrom Pace Enterprises
  • 12. BIO Helen C. Bulwik President Helen has a long and distinguished career in successfully identifying, developing and executing strategies for top line growth, new business development and enhancing economic value for leading retail and consumer companies. She is nationally recognized as a leading retail strategist and analyst. She has served as Chief Executive Officer or Executive Chairman of six middle market retail and consumer companies, successfully developing and implementing strategies for growth and competitiveness. In addition, as a senior level retail strategist with three of the most retail sophisticated consultancies in the world - IBM, Accenture and the Tom Peters Group, Helen has advised senior management of more than seventy of the top one hundred global retailers and consumer companies in the development and execution of strategic initiatives for growth and a sustainable competitive advantage. Helen serves on a number of for-profit and non-profit Boards of Directors and is a past President of the Association for Corporate Growth. She earned both her undergraduate degree and MBA from the University of California – Berkeley, Haas School of Business where she also served as an Adjunct Professor for Strategic Retailing, Consumer Demand and Marketing. She is a sought after speaker frequently and widely quoted in top business publications and the news media.