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COVER STORY
  CREATING WEALTH FOR THE NATION

CHALLENGES OF THE FUTURE

       QUANTIFYING SOCIAL
       INVESTMENTS
Editor’‟sNote
Dear Readers,




refuses to translate into production!




to explore and discover and the endless meetings at




barriers associated with the remoteness of location and

is our endeavour to reach out to people working across




more shall follow, we have kept the focus on macro
trends of the sector and then relating the same to our




discoveries would be favourable!

Do write back to us with articles/views, critical or
otherwise at corporate.communication@cairnindia.com




respective individuals and these views do not consult to
CONTENTS


2 COVER       STORY                                                   18 HEALT EN HV SIATRO FE NM YEN
                                                                           AND



                                                                                FETY     EN
                                                                              SA          VI
                                                                                            RO
                                                                                             N

                                                                           ALTH                MENT
                                                                            HE

                                                                                          AS
                                                                                  ANCE SUR
Cairn India: Creating Wealth for the
Nation and Securing Energy
                                                                      People, Process,
                               12 H U MAN RESOURCES                   Environment

6 PERSPECTIVE
                                                                      20 SOCIAL         MEDIA




                               Drive to create O&G
Cairn India and Vedanta        workforce of the future
Resources: Facing
Challenges of the                                                     Oil and Gas Companies:

                               14
Future                                  O            T                Socially Connected
                                       C R ES RP PO ON RS AIB IL E S TY OCIAL


       O

Volatile Oil Markets:
Securing the Future




                                Quantifying Social Investments: IFC
                                Financial Valuation Tool and Cairn India

                                                                                                      1
C O V E R         S T O R Y




     Cairn India:
     Creating Wealth for the
     Nation and Securing Energy




     It is a classic story of the David and    Mangala in 2004, the largest onshore       bill this year could reach $100 billion if
     the Goliath. A young E&P company          hydrocarbon discovery in India since       crude prices hover in the range of $100--
     daring to dream, having the vision        1985, changed the scope and the nature $120/barrel with uncertainties in supply
     and perseverance, was set to alter the    of the business. The enormity of the       from the Middle East. This would not only
     balance of domestic energy production     discovery, the largest in that year globally
     for India, the largest democracy in the
     world. Cairn has been unlocking value     the league of organisations having a key
     through discovery and development        role in the energy security hence future the country has experienced double
     of hydrocarbons in the sub--continent    growth trajectory of India. Three out    digit growth in crude oil production for
     for more than 15 years. We pioneered     of the seven landmark oil discoveries
     deepwater drilling in India through      made in India between 2000 and 2005 2006--2007 the crude production growth
     Annapurna. Cairn also developed one      have been by Cairn and the joint venture was 5.6% which dipped to 0.4%,--1.8%
                                              partners.                                and 0.5% respectively in the last few
     auction – – Ravva, off the coast of Andhra
     Pradesh. Currently we are contributing                                        2011, the production by Cairn India and
                                           resource nationalisation amongst        Reliance led to a double digit growth in
     domestic crude production through our countries and the emergence of the new domestic crude oil production for the
                                           ’“SevenSisters’”– – the state run oil and
                                                                                   to the 12th plan projects a growth rate
     approximately 7%. The discovery of the                                               of 7% for commercial energy demand

22
RJ--ON--90/1




                                       RAVVA




                                    PR--OSN--2004/1




For more than a decade, Cairn has been undertaking pioneering activities




                                                                           3
Currently we are
    contributing more than
    a fifth of the country’‟s
    domestic crude production
    through our Rajasthan
    fields. This is helping
    offset India’‟scrude oil
    import dependency by
    approximately 7%.


    for a GDP growth of 9%. This is only        executing projects with the scale of our have been in the top quartile against
    possible through a major supply side        Rajasthan development, maximise the global benchmarks. Our terminal in

    management.                                 assets like Ravva (Andhra Pradesh),     hydrocarbon facility, before connecting
                                                applying technology to transform from with the market through our pipeline is a
    Cairn India has been a trailblazer in a     gas to oil in Suvali, Gujarat and design
    lot of areas in the oil and gas sector.     to implementation of new lines of        maintained at half the global average
    Over the years the organisation has                                                  last year. Responsibility and concern for
    built an indigenous team with the           continuously heated and insulated        the environment has been integrated in
    capability to execute projects across the   pipeline from Rajasthan to Gujarat. In our operation strategy be it the usage
    whole spectrum of the business -- be it     our stage of transformational growth of environment friendly completion
    exploration, discovery, development         with the pipeline operations bringing in
    and production. The team is capable of      the desired scale, our safety standards environmental footprint or our well pad




4
design with horizontal deviated drilling
to optimise usage of land and minimise
disruption. We have been creating value
                                        30th Aug 2011             Price         % chg since
through substantial contribution to the
government exchequer with royalties
paid more than USD 1 billion, direct and
indirect taxes of more than USD 1 billion,

government of greater than USD 5 billion NIFTY                    5,001             28



in foreign exchange due to reduced           *Cairn India IPO on 9th Jan 2007
imports.
                                           making the dream of India, an energy
The continuous growth in production independent country -- a reality. As we
and its asset base has led to increasing
valuation of the company, which has      the organisation will keep working closely
ultimately enhanced shareholders wealth. with governments and communities
The investor community and the markets   across the globe to develop faster, better
have also endorsed our initiatives to    and more cost effective solutions for the
create value for our shareholders as a energy needs of growing economies thus
result of which the market cap of the    enriching lives of the local populace.
company has nearly doubled from USD
6bn to USD 12bn since IPO.

Cairn India with the help of its joint
venture partners including ONGC
continues to create value and wealth
for the nation and strive towards




                                                                                              5
PERSPECTIVE



     Cairn India and Vedanta Resources:
     Facing Challenges of the Future




     The world of extractive industries has   continue to be stoked from emerging          business. While a lot of the public oil
     been under a variety of pressures with a markets in the east rather than the          and gas majors, even the big guns,
     seismic shift in terms of the way various western countries while the supply side have been vertically integrated with
     sectors like mining and oil & gas function. been constrained due to multiple
                                               has                                         their presence across the chain from
     The hard--hat world of oil, gas and mining
                                              reasons of geopolitical risks, resource      upstream to downstream and/or
     has become intrinsically linked to the    nationalism, complexity of development retailing, independent O&Gs have always
                                               projects and location of resources acrosspreferred a particular segment for their
     has helped democratise the sector in      increasingly remote and unfamiliar
                                               territory.                                  on a global scale, competition is actually
                                                                                           increasing with the appearance of new
     markets post the 2008 downturn,                                                companies from emerging economies.
     traditional instruments of trading andtransformation in terms of cost pressures,
     hedging used by organisations have to consolidations, and nature of business
     be conducted in a different light. On the as well as vertical integration, bringing   commercial manner, along with further
     other hand, demand in both the sectors about a change in the way we do                privatisations in OECD countries such


66
Sectors like oil and gas and mining are continuing to climb up the political
  priority list and according to a recent poll of global CEOs by PwC.




                                         cost pressures, while many end users of global CEOs by PwC – – stakeholder
every step of the value chain (particularlymining products have also gained control
                                                                                  management, sustainability issues, etc.
in the U.S.) have also added to global     of upstream assets. Companies are also are the key concerns of management
competitive pressure. To differentiate   looking at other ways of achieving their
from new competition, international      integration objectives, such as combiningchanging economic and social priorities,
                                         strategic investment and off--take or      governments across the globe are
                                         partnership agreements to lower the        tightening their grip on national resources
marketing, technological capabilities    risk associated with integration, but still and are revisiting royalties and taxation
to explore and produce on the most                                                  policies. It is common knowledge that
                                        investment in African Minerals with 20
challenging frontiers and scale and scope                                           Sovereign Wealth Funds (SWFs), initially
to invest in new forms of energy. In the year off--take arrangement.                set up with oil money, heavily invests in
mining industry, there is the scramble                                              the sector but non--commodity based
to secure supplies of scarce resources   Sectors like oil and gas and mining        SWFs are gradually increasing their
                                         continue to climb up the political priorityexposure in the mining industry in a bid
and to gain greater control over prices of
production units in an age of increasing list and according to a recent poll of     to diversify their investment portfolio.


                                                                                                                                 7
They also look for and leverage on the     In Cairn India, Vedanta Resources has
    under--valued resources. A key shift    gained exposure to a new sector with
                                                                                           Vedanta is not the
    has been the political overtones behind a top 20 non OECD E&P organisation.
    SWF investments, with SWF route being Cairn India brings to the Vedanta stable                              --
    often used to lead the charge by foreign more than a decade of credibility with
    government to secure national resources.
                                           pioneering efforts in the sector in the
                                               sub--continent, landmark discoveries,
    In such evolving times for both the        reputation for technological adaptability
    sectors, the acquisition of a majority stake innovation, exploration success
                                               and
    in Cairn India by Vedanta Resources plc
    provides the perfect platform to build     records, appetite for growth and new
    the natural resource champion of the       avenues of business (midstream) with
                                               a measured risk approach, which has
                                                                                           gas, received in inher--
    resource champion’”are some of the         more often than not borne fruits, project
                                               execution and delivery skills, and sound
    energy philosophy and aspirations.         corporate responsibility practices with

    major to foray into oil and gas, while this In Vedanta Resources, Cairn India has
    acquisition puzzled many. While about a majority shareholder and owner, who

    gas, received in inheritance and built over
                                              ambitions across various segments of the
                                               oil and gas business, spanning multiple
    ore miner, inked a deal with Petrobras     geographies and helping leverage
    and entered oil sector in 2007 to reduce
    mining costs and currently holds stake ininternational markets.
    more than 20 exploration blocks.

    Vedanta has always shown an appetite top global oil and gas entity, offering
    for strategic inorganic growth -- acquiring
                                              unique value added solutions to cater
    an asset and then scaling it up for       to energy requirements of emerging
    better returns, tending mostly towards economies across the globe with a deep
    vertical integration in terms of taking footprint in only select markets -- and
    supply leadership to optimise the
    performance of existing assets. Their   million tonne plus annual production
    focus is on leveraging the low cost of   business in copper and zinc and more
    production, and in a lot of the acquired than 2.6 million tone for aluminum while
    assets, infusing them with new energy to more than doubling its iron ore output in
    increase production by many multiples. excess of 50 million tone -- underscores
                                               the growth momentum, which can be
                                               achieved despite economic pressures and
    years and jump in revenue by 100 per    geopolitical risks, hence being targeted
    cent, while in Sesa Goa, the production for the next couple of years. Stakeholder
    has gone up post acquisition by Vedanta,management, corporate reputation,
    by 115 per cent and the reserves by 75 and the ability to deliver in challenging
    per cent in three years. Its focus is on times will be the key to synergising and
    organic and inorganic growth strategy for
                                            creating a natural resources champion
    bulk commodities and base metals.          entity for the future.



8
9
COMMODITY TRENDS




     Volatile Oil Markets:
     Securing the Future
     Energy is pivotal to economic growth
     and as India, country with GDP of over

     economy and the fourth largest energy
     consumer, marches into the league of
     top economies in the world, the need for
     energy, to secure the needs of current
     as well as future generation, would grow
     exponentially. As compared to US &

     22 barrels & 9 barrels of oil a year, an
     average Indian burns close to 1 barrel a
     year – – representing the fact that there
     is substantial upside for improvement

     economy expands.


     Securing energy is perhaps the                security. Compounding the above       geo-­politics;; weather to dynamics of
     most critical challenge for India in                                                fundamentals supply/demand.
     maintaining its economic growth rate. It
     encompasses both physical supply and stability of the country with oil import       After recovering from the global
                                             bill rising to approx. USD 100 billion in   recessions, recent months have
     (International Energy Agency) four major2010--11.                                   witnessed several events like French
     concerns -- Availability;; Deliverability;;                                         Strike;; Middle East North Africa (MENA)
     Affordability and Sustainability.             The globalisation of economy in
                                          the recent years has brought new               Japanese Earthquake & Sovereign credit
                                          opportunities, more interdependence            crisis in US & Europe impacting the
     dependence which was about 50% in thealong with larger group of risks.              international oil prices.
                                               International oil market in the current
     over 75% of its crude oil requirements – –world is affected by events ranging from Oil prices rose to $125/bbl plus in April,
     creating serious concerns on the supply broad based macroeconomic picture;;         however receded subsequently due to

10
have a pro--founding impact on the
                                                                                 economy and energy sector. In this
                                                                                 situation, increasing the domestic
                                                                                 production and reducing the import
                                                                                 reliance is an important element for
                                                                                 ensuring supply security.



                                                                                 which is now accounting for more

                                                                                 crude production, has contributed


                                                                                 security and bringing economic


                                                                                 to savings of foreign exchange and
the double dip recession fear looming   crude prices in 2012 due to tight supply is now responsible for the delivery
                                        demand fundamentals, Citibank in                                    crude
Reduction in growth forecast of US,     its latest forecast has predicted $86/ production from its
Europe & China (contributing 50% of                                              operated assets
                                        year placing importance on the credit across the
with high unemployment & weak           events. Uncertainty & volatility of this country.
economic data is forcing authorities to magnitude creates further challenges
come up with more income generating in ensuring a stable and secure energy
policies and get economies on a     atmosphere.
meaningful growth trajectory.
                                        Ensuring supply security remains an
Market uncertainty is evident from                                                              -- Varun Gujaral
                                        extremely challenging task for the                      Commercial and New Business
the wide forecast of oil prices by        Government as dynamic
International participant going into next global environment
year. While most research divisions




                                                                                                                              11
Drive to create O&G
     workforce of the future



12
In recent days, the markets have           deploy, and connect employees through
signalled concern about the economy.


and lagging economic indicators,           This issue has become particularly
consumers, investors and businesses
are searching for some bright spot in      workforce, combined with a diminishing
the market. Many believe that the oil      pipeline of new and experienced talent.
and gas industry, which has consistently To guard against corporate brain drain,
shown strength during this lengthy       companies need to formulate effective       requires commitment,
economic downturn, has the potential strategies to attract and engage the            cooperation, investment
to help lift the economy if the right
energy policies are in place.
                                           generation is not all. It is also about
The industry, while shows promise,         managing existing talent and developing
is faced with its own challenges and       the periodic table of talent.
uncertainty. In addition to the existing
challenges relating to global energy
security, long term sustainability and the International Oil Companies (IOCs) are
uncertainty surrounding the investment facing a real challenge that may have an
framework, the oil and gas industry        impact on expansion and growth plans,
will face ’“new’”hallenges. Future
                c                          a challenge that requires commitment,
energy demand is expected to grow          cooperation, investment and new
substantially and the sector is in need of approaches in developing, managing and
massive investment – – not just capital. retaining the talent pool.
                                                                                     Collective collaboration and coordinated
In order to meet the demand, the           There are many issues that call for an    cooperation between government,
industry will explore, develop and                                                   academic and industry on the various
produce oil and gas in increasingly        their strategies in the face of slowing   issues related to curricula, employment
severe conditions. The ability to plan                                               and social policies, and programme
and execute large--scale, complex          NOCs and IOCs avoid ranging back and
development projects requires a highly forth between skill shortage and skill        term than isolated initiatives.


yet professionals with the required skill--and IOCs joining forces, learning lessons
set are a scarce commodity.                                                          environment operational challenges will


Over the last few decades, average age The challenge facing NOCs and IOCs            to develop skilled personnel, manage
of workforce in Indian upstream oil and                                              costs and develop new technology. This
                                           sustainable long--term solutions to       situation creates new challenges and new
Whether one believes it is the result      manage workforce demographics, both uncertainty, but also new opportunities
of normally occurring competition,         in boom and bust times.             for cooperation and partnership between
attrition, aging or restructuring, one                                               NOCs, IOCs and services companies,
theme permeates the current discussion Partnership between NOCs and IOCs             to share risks, technology advances and
around human capital: how to develop, can contribute to addressing the               invest in R&D.
                                                                                                                               13
Quantifying Social Investments
     IFC Financial Valuation
     Tool and Cairn India
     Discovering the past to create a better   portion in distributing the fruits of    implementing programmes in remote
                                               hydrocarbon development to the resident  regions, to the oil trader surrounded
     business for extractive industry includingcommunities, trying again to balance this
     oil and gas. It is this dichotomy of      need for developing energy resources     attendant – – seemingly diverse persons
     synergising the past with the future,     with the pace of development of the      united by the same product. The same
     by adhering to regulatory frameworks,     local communities.                       paradoxes are also prevalent in costs.
     balancing investor expectations                                                    While most are aware of the almost
     and striving to create value for all                                               perpetual windfall gains in the oil
     stakeholders, dealing with the sentiments community engagement initiatives
                                             of                                         business, one overlooks the risk capital
     which surround ’“nationalresource’”, is not often appreciated or understood deployed during exploration time running
     all this while operating in the most remote companies. Oil and gas is a sector
                                               by                                       into hundreds of thousands of dollars per
     of regions across countries with state of which offers a myriad range of activities, day in remote onshore or offshore areas!
     the art technology.                       all seemingly disconnected but bound
                                               around a common product – – the crude Fraught with such inherent
                                                                                     oil
     Gaining the trust, cooperation and        or the gas!                              contradictions, it is imperative to have
     partnerships of communities in these                                               a strategic approach for designing and
     frontier regions often becomes a business range of activities range from the implementing community development
                                               The
     necessity to ensure uninterrupted                                                  programmes in order to ensure that they
     operations and business activities. Since or oil services company person on the rigdeliver the desired results of community
     the riches of the subsurface are often                                     support, mitigate risks, and help in the
     found in the poorest and most remote ofof summer, to a community engagementunhindered growth of business.
     regions, organisations invest a sizeable or social responsibility specialist




14
up with the Sustainability Planning and
the absence of any standardised           Financial Valuation Tool. The model was
measurement matrix entails that the       piloted on a couple of projects like the
impact of the social, environmental       SMS programme initiated for farmers
and community investments cannot be in partnership with Reuters along
tangibly measured in business language.
                                          longest heated and insulated pipeline
                                          in the world) and the mobile health van
investment for social initiatives also posed
                                           programme in Rajasthan.
various problems like:--
                                          ““Throughthis tool companies can
    Not being able to maximise the full develop metrics to guide their community
    potential/impact of the investment investments and translate community
    Not being able to compare the         program outcomes into company value,
                                          in terms that are understood by the
    investments                           market – – risk reduction, productivity
    Not being able to advocate,        gains, savings, return on investment,
    communicate, support and justify the
                                       and enhanced reputation. An additional
    investments                        incentive is that high--performing
    Not being able to prioritise       environmental and social programs
    investment options                    are increasingly seen as a proxy for
                                          effective business management.
    initiatives                      According to Multilateral Investment
    Awareness about such investments Guarantee Agency (MIGA), a World Bank
    within organisation and cross--  political risk insurer, they would reduce
    functional collaboration         insurance premiums for an operation that
                                          demonstrates rigorous risk management.“”
Cairn along with Newmont and Rio
Tinto are the organisations with whom – – Excerpt from IFC article on Valuing
IFC collaborated extensively to come  Returns on Sustainability Investments.




                                                                                     15
The tool has been designed in a way to
       supplement the traditional discounted
                                                 cost of manpower, etc.) while the latter
                                                                                            the quality of social investments
       in the organisation but also contributions
                                                investments through community risk
                                                 mitigation which involved steering clear simulation (algorithms which utilise
                                                 of risks which could result in delay of  repeated random samplings to compute
       etc. to wholly participate in the         construction, production postponement, results) to arrive at a net value accrued
       implementation of the tool.               planning, legal action, etc.            to the company.

       The two basic concepts comprising the The process involves rigorous
       tool are direct value creation and indirectstakeholder analysis, traditional         with Reuters involved providing crop




1616
Traditional                                                         Value Creation

                      +                          +                                   +
    Stakeholder            Investment                      Value Protection                       (Cost benefit
      Analysis            Analysis (MPV)                   (Indirect benefit)                       analysis)
         1                      2                                 3                                    4


                            Quality of                                                            Net Value to
                      +                          +
       Risk                                                  Monte Carlo
   Quantification
         5
                          Sustainability
                           Investment
                                                             Simulation
                                                                  7
                                                                                     =          Company From
                                                                                                 Sustainability
                                6                                                                 Investments

Source: IFC Article

                                 advisory and marketing information          van. The van operated and traveled
                                 through the mobile phone for 10,000         to 64 villages in and around the Cairn
                                 farmers along the Cairn India pipeline      project area in Rajasthan. The FV tool was
                                 in Gujarat. This programme not only         able to calculate and ascertain that this
                                 helped maintain a continued relationship
                                 with the farmers but ensured that the the company as the alternative to setting
                                 communication was two way.                  up 15 clinics to provide similar services to
                                                                             the concerned population.
                                 The farmers could also through their
                                 mobile phones inform the organisation Another key saving was in terms of
                                 about breaches in pipeline security   mandays for workers from the village.
                                 with pilferage, leakage, sabotage or        With the van servicing the local village
                                 other maintenance issues. So while the populace, loss of manhours/days due to
                                 SMS programme helped increase the           illness of village workers were minimised
                                 income of farmers through the price         and made negligible.
                                 advisory, the farmers were also able to
                                 act as the pipeline reporting contact for The same FV tool could be applied
                                 the company. So both the modes of           holistically to quantify the returns of
                                 value creation and value protection was various other CSR programmes and
                                                                             provide a direction to implement future
                                 it also helped the company by providing
                                 an effective replacement for pipeline
                                 security personnel.                         management support and commitment,
                                                                             an attitude for cross--functional support


                                 cases of pipeline security were reported management, etc.) and developing
                                 by farmers, thus preventing sabotage,       requisite expertise like value drive
                                 leak, and damage to the pipeline,

                                 cost of $2 million for the company.
                                 The second project studied was one
                                 which involved access to preventive and
                                 curative healthcare – – the mobile health
                                                                                                                         17
People, Process, Environment
     Oil & Gas is considered to be an unsafe Respect: for people, communities, the the way he/she arrives at the work in the
                                              environment, the rule of                morning. Our goal is to create a healthy,
     at various stages can be a threat to the law and human rights;;                  supportive working environment that can
     health and wellbeing of not just people                                          help reduce absenteeism due to fatalities.
     working on site, but also the communitiesRelationships: we believe that building
                                              strong, open and lasting relationships
                                              with our stakeholders is not merely     comprehensive one, wherein all the
     Good governance is the only way one      a social responsibility but is vital to process and procedures, to effectively
     can ensure an economic climate which     achieving our business goals;; and
                                                                                      laid down. This system ensures that
     is favourable not only to investments, Responsibility: We recognise our
     but also well being and sustainability                                           the policies are implemented across
                                              responsibility to ensure our actions do various activities through design,
     of people and environment that we        not harm people, the environment or
     come in contact with. We, at Cairn, are society.                                 implementation, operations, monitoring
     committed to protecting the health,                                              and reporting as it is based on the
     safety and wellbeing of people working   While we follow the highest level of
     on our sites, people who come in contactinternational codes and standards in our
     with our operations and the health and
                                                                                      implementation in progress for the
     sustainability of environment that we    upgrade them.
     operate in. ’„                                                                   Rajasthan operations.
                                                                                      We take precautions to avoid accidents or
     Our Corporate Responsibility
                                                                                      pollution incidents, and all our operations
     Management System (CRMS) lays down The nature of the work involves some have rigorous procedures, equipment
     detailed guidelines and procedures that inherent risks and facing challenging    and emergency teams in place to
     support the delivery of our commitment environments. We strive to make sure
                                              that everyone associated with our work training is mandatory for all visitors to the
                                              goes back home in the evening exactly site to ensure their safety.
     values and our approach to business.




18
Companies are increasingly becoming
recognition from time to time. This     cautious about the issues concerning
year, the Rajasthan operations won nine environmental protecting, including air,                 ETY       EN
                                                                                               AF
safety awards in the 24th Mine Safety   land and water quality.                               S             VI
Awards organised under the aegis of the                                                                       RO
                                        Most of it is due to the heavy regulations                             N
DGMS, Rajasthan.
                                        and compliances. These regulations
                                                                                        ALTH                    MENT
Environment                             continue to evolve. For example, the
                                                                                         HE
According to the ’„Ernst& Young         (EPA) greenhouse gas reporting rule was
                                                                                                         AS
                                         and production sector on November 8,                     ANCESUR
                                         2010 and requires companies to report
the climate debate will continue to
                                         their 2011 greenhouse gas emissions
complicate the strategic decision--
                                         beginning in March 2012.
making of oil and gas companies across
the industry.’”                        We at Cairn have been committed to            Our approach to each new project
                                                                                     includes undertaking Preliminary
Today, climate change and sustainability minimising the impact of our business
                                         on the environment. We introduced           Environmental Impact Assessments
issues are a key component of corporate                                              (PEIAs), Environmental Impact
                                         stringent measures, from initial impact
agenda. The stakeholders are as                                                      Assessments (EIAs) and Social Impact
                                         assessments to waste management, and,
much interested and passionate about                                                 Assessments (SIAs), to minimise any
                                         in the event of any unplanned incident,
these issues as they are about the                                                   potential impacts of its activities
                                         have put in place comprehensive
compensation.                            emergency response and oil spill
                                         contingency plans.




                                                                                                                            19
Oil and Gas Companies:
     Socially Connected
     Social networking is booming. Facebook communications, including knowledge
     has become the most visited website on and information management for 20
                                            percent of business users.

                                               AccordingtoastudybyMicrosoftand
     Internet population visit social networking
     or blogging sites.                        Accenture,nearly75%ofoilandgas
                                                 professionalsseevalueinusingsocial
     Social networking is facilitating business mediaandcollaborationtoolsat
     and personal relationships, with
                                                                                        communications,
     individual sectors now starting to cotton
     on to the potential of information sharing
     via these channels.                      technologyatacorporatelevel.Thestudy
                                                 whichsurveyed275professionalswithin
     Gartner predicts that by 2014, social       international,nationalandindependent
     networking services will replace e--mail oilandgasandrelatedcompanies,found
     as the primary vehicle for interpersonal thatsocialmediaandcollaboration
20
technologyadoptionisprimarilya
                                           companies that are using social media
thesametime,halfofthosesurveyedsaid        tools for other purposes. Chesapeake
theircompaniesprohibitorrestrictthe        Energy has successfully implemented
useofmanyofthesepubliclyavailable
tools,suchasphoto--sharingandsocial        stream that posts current job openings,
networkingsites.                           interacts with followers and offers
                                           career advice to nearly 2000 people.
On the other hand, the oil and gas
industry itself boasts of various social
networking sites, such as www.energy-- opportunity to communicate via social
networks.net, www.oilandgascommunity. networks to media, Gulf Coast residents
com, www.hsee.co.uk and www.oilpals.       and businesses affected by the spill,
com. These are facilitating knowledge      concerned citizens, and employees.
and information management.

Energy is a highly regulated industry,    industry from social media is most likely
and its companies are required to make the increased productivity, thanks to
information available to their work forcesimproved collaboration and knowledge--
                                           sharing between workers. These
manner. Cloud computing, public            elements are important for driving
instant messaging systems and internal revenue, cutting costs and contributing
social networks allow for more cross-- to the health and safety of workers (Oil
                                           and Gas Collaboration Survey 2009)
barriers while keeping up with the
changing face of technology.               industry.
                                                                                      21

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Cairn India Limited - Cairn Connect Dec 2011

  • 1. COVER STORY CREATING WEALTH FOR THE NATION CHALLENGES OF THE FUTURE QUANTIFYING SOCIAL INVESTMENTS
  • 2. Editor’‟sNote Dear Readers, refuses to translate into production! to explore and discover and the endless meetings at barriers associated with the remoteness of location and is our endeavour to reach out to people working across more shall follow, we have kept the focus on macro trends of the sector and then relating the same to our discoveries would be favourable! Do write back to us with articles/views, critical or otherwise at corporate.communication@cairnindia.com respective individuals and these views do not consult to
  • 3. CONTENTS 2 COVER STORY 18 HEALT EN HV SIATRO FE NM YEN AND FETY EN SA VI RO N ALTH MENT HE AS ANCE SUR Cairn India: Creating Wealth for the Nation and Securing Energy People, Process, 12 H U MAN RESOURCES Environment 6 PERSPECTIVE 20 SOCIAL MEDIA Drive to create O&G Cairn India and Vedanta workforce of the future Resources: Facing Challenges of the Oil and Gas Companies: 14 Future O T Socially Connected C R ES RP PO ON RS AIB IL E S TY OCIAL O Volatile Oil Markets: Securing the Future Quantifying Social Investments: IFC Financial Valuation Tool and Cairn India 1
  • 4. C O V E R S T O R Y Cairn India: Creating Wealth for the Nation and Securing Energy It is a classic story of the David and Mangala in 2004, the largest onshore bill this year could reach $100 billion if the Goliath. A young E&P company hydrocarbon discovery in India since crude prices hover in the range of $100-- daring to dream, having the vision 1985, changed the scope and the nature $120/barrel with uncertainties in supply and perseverance, was set to alter the of the business. The enormity of the from the Middle East. This would not only balance of domestic energy production discovery, the largest in that year globally for India, the largest democracy in the world. Cairn has been unlocking value the league of organisations having a key through discovery and development role in the energy security hence future the country has experienced double of hydrocarbons in the sub--continent growth trajectory of India. Three out digit growth in crude oil production for for more than 15 years. We pioneered of the seven landmark oil discoveries deepwater drilling in India through made in India between 2000 and 2005 2006--2007 the crude production growth Annapurna. Cairn also developed one have been by Cairn and the joint venture was 5.6% which dipped to 0.4%,--1.8% partners. and 0.5% respectively in the last few auction – – Ravva, off the coast of Andhra Pradesh. Currently we are contributing 2011, the production by Cairn India and resource nationalisation amongst Reliance led to a double digit growth in domestic crude production through our countries and the emergence of the new domestic crude oil production for the ’“SevenSisters’”– – the state run oil and to the 12th plan projects a growth rate approximately 7%. The discovery of the of 7% for commercial energy demand 22
  • 5. RJ--ON--90/1 RAVVA PR--OSN--2004/1 For more than a decade, Cairn has been undertaking pioneering activities 3
  • 6. Currently we are contributing more than a fifth of the country’‟s domestic crude production through our Rajasthan fields. This is helping offset India’‟scrude oil import dependency by approximately 7%. for a GDP growth of 9%. This is only executing projects with the scale of our have been in the top quartile against possible through a major supply side Rajasthan development, maximise the global benchmarks. Our terminal in management. assets like Ravva (Andhra Pradesh), hydrocarbon facility, before connecting applying technology to transform from with the market through our pipeline is a Cairn India has been a trailblazer in a gas to oil in Suvali, Gujarat and design lot of areas in the oil and gas sector. to implementation of new lines of maintained at half the global average Over the years the organisation has last year. Responsibility and concern for built an indigenous team with the continuously heated and insulated the environment has been integrated in capability to execute projects across the pipeline from Rajasthan to Gujarat. In our operation strategy be it the usage whole spectrum of the business -- be it our stage of transformational growth of environment friendly completion exploration, discovery, development with the pipeline operations bringing in and production. The team is capable of the desired scale, our safety standards environmental footprint or our well pad 4
  • 7. design with horizontal deviated drilling to optimise usage of land and minimise disruption. We have been creating value 30th Aug 2011 Price % chg since through substantial contribution to the government exchequer with royalties paid more than USD 1 billion, direct and indirect taxes of more than USD 1 billion, government of greater than USD 5 billion NIFTY 5,001 28 in foreign exchange due to reduced *Cairn India IPO on 9th Jan 2007 imports. making the dream of India, an energy The continuous growth in production independent country -- a reality. As we and its asset base has led to increasing valuation of the company, which has the organisation will keep working closely ultimately enhanced shareholders wealth. with governments and communities The investor community and the markets across the globe to develop faster, better have also endorsed our initiatives to and more cost effective solutions for the create value for our shareholders as a energy needs of growing economies thus result of which the market cap of the enriching lives of the local populace. company has nearly doubled from USD 6bn to USD 12bn since IPO. Cairn India with the help of its joint venture partners including ONGC continues to create value and wealth for the nation and strive towards 5
  • 8. PERSPECTIVE Cairn India and Vedanta Resources: Facing Challenges of the Future The world of extractive industries has continue to be stoked from emerging business. While a lot of the public oil been under a variety of pressures with a markets in the east rather than the and gas majors, even the big guns, seismic shift in terms of the way various western countries while the supply side have been vertically integrated with sectors like mining and oil & gas function. been constrained due to multiple has their presence across the chain from The hard--hat world of oil, gas and mining reasons of geopolitical risks, resource upstream to downstream and/or has become intrinsically linked to the nationalism, complexity of development retailing, independent O&Gs have always projects and location of resources acrosspreferred a particular segment for their has helped democratise the sector in increasingly remote and unfamiliar territory. on a global scale, competition is actually increasing with the appearance of new markets post the 2008 downturn, companies from emerging economies. traditional instruments of trading andtransformation in terms of cost pressures, hedging used by organisations have to consolidations, and nature of business be conducted in a different light. On the as well as vertical integration, bringing commercial manner, along with further other hand, demand in both the sectors about a change in the way we do privatisations in OECD countries such 66
  • 9. Sectors like oil and gas and mining are continuing to climb up the political priority list and according to a recent poll of global CEOs by PwC. cost pressures, while many end users of global CEOs by PwC – – stakeholder every step of the value chain (particularlymining products have also gained control management, sustainability issues, etc. in the U.S.) have also added to global of upstream assets. Companies are also are the key concerns of management competitive pressure. To differentiate looking at other ways of achieving their from new competition, international integration objectives, such as combiningchanging economic and social priorities, strategic investment and off--take or governments across the globe are partnership agreements to lower the tightening their grip on national resources marketing, technological capabilities risk associated with integration, but still and are revisiting royalties and taxation to explore and produce on the most policies. It is common knowledge that investment in African Minerals with 20 challenging frontiers and scale and scope Sovereign Wealth Funds (SWFs), initially to invest in new forms of energy. In the year off--take arrangement. set up with oil money, heavily invests in mining industry, there is the scramble the sector but non--commodity based to secure supplies of scarce resources Sectors like oil and gas and mining SWFs are gradually increasing their continue to climb up the political priorityexposure in the mining industry in a bid and to gain greater control over prices of production units in an age of increasing list and according to a recent poll of to diversify their investment portfolio. 7
  • 10. They also look for and leverage on the In Cairn India, Vedanta Resources has under--valued resources. A key shift gained exposure to a new sector with Vedanta is not the has been the political overtones behind a top 20 non OECD E&P organisation. SWF investments, with SWF route being Cairn India brings to the Vedanta stable -- often used to lead the charge by foreign more than a decade of credibility with government to secure national resources. pioneering efforts in the sector in the sub--continent, landmark discoveries, In such evolving times for both the reputation for technological adaptability sectors, the acquisition of a majority stake innovation, exploration success and in Cairn India by Vedanta Resources plc provides the perfect platform to build records, appetite for growth and new the natural resource champion of the avenues of business (midstream) with a measured risk approach, which has gas, received in inher-- resource champion’”are some of the more often than not borne fruits, project execution and delivery skills, and sound energy philosophy and aspirations. corporate responsibility practices with major to foray into oil and gas, while this In Vedanta Resources, Cairn India has acquisition puzzled many. While about a majority shareholder and owner, who gas, received in inheritance and built over ambitions across various segments of the oil and gas business, spanning multiple ore miner, inked a deal with Petrobras geographies and helping leverage and entered oil sector in 2007 to reduce mining costs and currently holds stake ininternational markets. more than 20 exploration blocks. Vedanta has always shown an appetite top global oil and gas entity, offering for strategic inorganic growth -- acquiring unique value added solutions to cater an asset and then scaling it up for to energy requirements of emerging better returns, tending mostly towards economies across the globe with a deep vertical integration in terms of taking footprint in only select markets -- and supply leadership to optimise the performance of existing assets. Their million tonne plus annual production focus is on leveraging the low cost of business in copper and zinc and more production, and in a lot of the acquired than 2.6 million tone for aluminum while assets, infusing them with new energy to more than doubling its iron ore output in increase production by many multiples. excess of 50 million tone -- underscores the growth momentum, which can be achieved despite economic pressures and years and jump in revenue by 100 per geopolitical risks, hence being targeted cent, while in Sesa Goa, the production for the next couple of years. Stakeholder has gone up post acquisition by Vedanta,management, corporate reputation, by 115 per cent and the reserves by 75 and the ability to deliver in challenging per cent in three years. Its focus is on times will be the key to synergising and organic and inorganic growth strategy for creating a natural resources champion bulk commodities and base metals. entity for the future. 8
  • 11. 9
  • 12. COMMODITY TRENDS Volatile Oil Markets: Securing the Future Energy is pivotal to economic growth and as India, country with GDP of over economy and the fourth largest energy consumer, marches into the league of top economies in the world, the need for energy, to secure the needs of current as well as future generation, would grow exponentially. As compared to US & 22 barrels & 9 barrels of oil a year, an average Indian burns close to 1 barrel a year – – representing the fact that there is substantial upside for improvement economy expands. Securing energy is perhaps the security. Compounding the above geo-­politics;; weather to dynamics of most critical challenge for India in fundamentals supply/demand. maintaining its economic growth rate. It encompasses both physical supply and stability of the country with oil import After recovering from the global bill rising to approx. USD 100 billion in recessions, recent months have (International Energy Agency) four major2010--11. witnessed several events like French concerns -- Availability;; Deliverability;; Strike;; Middle East North Africa (MENA) Affordability and Sustainability. The globalisation of economy in the recent years has brought new Japanese Earthquake & Sovereign credit opportunities, more interdependence crisis in US & Europe impacting the dependence which was about 50% in thealong with larger group of risks. international oil prices. International oil market in the current over 75% of its crude oil requirements – –world is affected by events ranging from Oil prices rose to $125/bbl plus in April, creating serious concerns on the supply broad based macroeconomic picture;; however receded subsequently due to 10
  • 13. have a pro--founding impact on the economy and energy sector. In this situation, increasing the domestic production and reducing the import reliance is an important element for ensuring supply security. which is now accounting for more crude production, has contributed security and bringing economic to savings of foreign exchange and the double dip recession fear looming crude prices in 2012 due to tight supply is now responsible for the delivery demand fundamentals, Citibank in crude Reduction in growth forecast of US, its latest forecast has predicted $86/ production from its Europe & China (contributing 50% of operated assets year placing importance on the credit across the with high unemployment & weak events. Uncertainty & volatility of this country. economic data is forcing authorities to magnitude creates further challenges come up with more income generating in ensuring a stable and secure energy policies and get economies on a atmosphere. meaningful growth trajectory. Ensuring supply security remains an Market uncertainty is evident from -- Varun Gujaral extremely challenging task for the Commercial and New Business the wide forecast of oil prices by Government as dynamic International participant going into next global environment year. While most research divisions 11
  • 14. Drive to create O&G workforce of the future 12
  • 15. In recent days, the markets have deploy, and connect employees through signalled concern about the economy. and lagging economic indicators, This issue has become particularly consumers, investors and businesses are searching for some bright spot in workforce, combined with a diminishing the market. Many believe that the oil pipeline of new and experienced talent. and gas industry, which has consistently To guard against corporate brain drain, shown strength during this lengthy companies need to formulate effective requires commitment, economic downturn, has the potential strategies to attract and engage the cooperation, investment to help lift the economy if the right energy policies are in place. generation is not all. It is also about The industry, while shows promise, managing existing talent and developing is faced with its own challenges and the periodic table of talent. uncertainty. In addition to the existing challenges relating to global energy security, long term sustainability and the International Oil Companies (IOCs) are uncertainty surrounding the investment facing a real challenge that may have an framework, the oil and gas industry impact on expansion and growth plans, will face ’“new’”hallenges. Future c a challenge that requires commitment, energy demand is expected to grow cooperation, investment and new substantially and the sector is in need of approaches in developing, managing and massive investment – – not just capital. retaining the talent pool. Collective collaboration and coordinated In order to meet the demand, the There are many issues that call for an cooperation between government, industry will explore, develop and academic and industry on the various produce oil and gas in increasingly their strategies in the face of slowing issues related to curricula, employment severe conditions. The ability to plan and social policies, and programme and execute large--scale, complex NOCs and IOCs avoid ranging back and development projects requires a highly forth between skill shortage and skill term than isolated initiatives. yet professionals with the required skill--and IOCs joining forces, learning lessons set are a scarce commodity. environment operational challenges will Over the last few decades, average age The challenge facing NOCs and IOCs to develop skilled personnel, manage of workforce in Indian upstream oil and costs and develop new technology. This sustainable long--term solutions to situation creates new challenges and new Whether one believes it is the result manage workforce demographics, both uncertainty, but also new opportunities of normally occurring competition, in boom and bust times. for cooperation and partnership between attrition, aging or restructuring, one NOCs, IOCs and services companies, theme permeates the current discussion Partnership between NOCs and IOCs to share risks, technology advances and around human capital: how to develop, can contribute to addressing the invest in R&D. 13
  • 16. Quantifying Social Investments IFC Financial Valuation Tool and Cairn India Discovering the past to create a better portion in distributing the fruits of implementing programmes in remote hydrocarbon development to the resident regions, to the oil trader surrounded business for extractive industry includingcommunities, trying again to balance this oil and gas. It is this dichotomy of need for developing energy resources attendant – – seemingly diverse persons synergising the past with the future, with the pace of development of the united by the same product. The same by adhering to regulatory frameworks, local communities. paradoxes are also prevalent in costs. balancing investor expectations While most are aware of the almost and striving to create value for all perpetual windfall gains in the oil stakeholders, dealing with the sentiments community engagement initiatives of business, one overlooks the risk capital which surround ’“nationalresource’”, is not often appreciated or understood deployed during exploration time running all this while operating in the most remote companies. Oil and gas is a sector by into hundreds of thousands of dollars per of regions across countries with state of which offers a myriad range of activities, day in remote onshore or offshore areas! the art technology. all seemingly disconnected but bound around a common product – – the crude Fraught with such inherent oil Gaining the trust, cooperation and or the gas! contradictions, it is imperative to have partnerships of communities in these a strategic approach for designing and frontier regions often becomes a business range of activities range from the implementing community development The necessity to ensure uninterrupted programmes in order to ensure that they operations and business activities. Since or oil services company person on the rigdeliver the desired results of community the riches of the subsurface are often support, mitigate risks, and help in the found in the poorest and most remote ofof summer, to a community engagementunhindered growth of business. regions, organisations invest a sizeable or social responsibility specialist 14
  • 17. up with the Sustainability Planning and the absence of any standardised Financial Valuation Tool. The model was measurement matrix entails that the piloted on a couple of projects like the impact of the social, environmental SMS programme initiated for farmers and community investments cannot be in partnership with Reuters along tangibly measured in business language. longest heated and insulated pipeline in the world) and the mobile health van investment for social initiatives also posed programme in Rajasthan. various problems like:-- ““Throughthis tool companies can Not being able to maximise the full develop metrics to guide their community potential/impact of the investment investments and translate community Not being able to compare the program outcomes into company value, in terms that are understood by the investments market – – risk reduction, productivity Not being able to advocate, gains, savings, return on investment, communicate, support and justify the and enhanced reputation. An additional investments incentive is that high--performing Not being able to prioritise environmental and social programs investment options are increasingly seen as a proxy for effective business management. initiatives According to Multilateral Investment Awareness about such investments Guarantee Agency (MIGA), a World Bank within organisation and cross-- political risk insurer, they would reduce functional collaboration insurance premiums for an operation that demonstrates rigorous risk management.“” Cairn along with Newmont and Rio Tinto are the organisations with whom – – Excerpt from IFC article on Valuing IFC collaborated extensively to come Returns on Sustainability Investments. 15
  • 18. The tool has been designed in a way to supplement the traditional discounted cost of manpower, etc.) while the latter the quality of social investments in the organisation but also contributions investments through community risk mitigation which involved steering clear simulation (algorithms which utilise of risks which could result in delay of repeated random samplings to compute etc. to wholly participate in the construction, production postponement, results) to arrive at a net value accrued implementation of the tool. planning, legal action, etc. to the company. The two basic concepts comprising the The process involves rigorous tool are direct value creation and indirectstakeholder analysis, traditional with Reuters involved providing crop 1616
  • 19. Traditional Value Creation + + + Stakeholder Investment Value Protection (Cost benefit Analysis Analysis (MPV) (Indirect benefit) analysis) 1 2 3 4 Quality of Net Value to + + Risk Monte Carlo Quantification 5 Sustainability Investment Simulation 7 = Company From Sustainability 6 Investments Source: IFC Article advisory and marketing information van. The van operated and traveled through the mobile phone for 10,000 to 64 villages in and around the Cairn farmers along the Cairn India pipeline project area in Rajasthan. The FV tool was in Gujarat. This programme not only able to calculate and ascertain that this helped maintain a continued relationship with the farmers but ensured that the the company as the alternative to setting communication was two way. up 15 clinics to provide similar services to the concerned population. The farmers could also through their mobile phones inform the organisation Another key saving was in terms of about breaches in pipeline security mandays for workers from the village. with pilferage, leakage, sabotage or With the van servicing the local village other maintenance issues. So while the populace, loss of manhours/days due to SMS programme helped increase the illness of village workers were minimised income of farmers through the price and made negligible. advisory, the farmers were also able to act as the pipeline reporting contact for The same FV tool could be applied the company. So both the modes of holistically to quantify the returns of value creation and value protection was various other CSR programmes and provide a direction to implement future it also helped the company by providing an effective replacement for pipeline security personnel. management support and commitment, an attitude for cross--functional support cases of pipeline security were reported management, etc.) and developing by farmers, thus preventing sabotage, requisite expertise like value drive leak, and damage to the pipeline, cost of $2 million for the company. The second project studied was one which involved access to preventive and curative healthcare – – the mobile health 17
  • 20. People, Process, Environment Oil & Gas is considered to be an unsafe Respect: for people, communities, the the way he/she arrives at the work in the environment, the rule of morning. Our goal is to create a healthy, at various stages can be a threat to the law and human rights;; supportive working environment that can health and wellbeing of not just people help reduce absenteeism due to fatalities. working on site, but also the communitiesRelationships: we believe that building strong, open and lasting relationships with our stakeholders is not merely comprehensive one, wherein all the Good governance is the only way one a social responsibility but is vital to process and procedures, to effectively can ensure an economic climate which achieving our business goals;; and laid down. This system ensures that is favourable not only to investments, Responsibility: We recognise our but also well being and sustainability the policies are implemented across responsibility to ensure our actions do various activities through design, of people and environment that we not harm people, the environment or come in contact with. We, at Cairn, are society. implementation, operations, monitoring committed to protecting the health, and reporting as it is based on the safety and wellbeing of people working While we follow the highest level of on our sites, people who come in contactinternational codes and standards in our with our operations and the health and implementation in progress for the sustainability of environment that we upgrade them. operate in. ’„ Rajasthan operations. We take precautions to avoid accidents or Our Corporate Responsibility pollution incidents, and all our operations Management System (CRMS) lays down The nature of the work involves some have rigorous procedures, equipment detailed guidelines and procedures that inherent risks and facing challenging and emergency teams in place to support the delivery of our commitment environments. We strive to make sure that everyone associated with our work training is mandatory for all visitors to the goes back home in the evening exactly site to ensure their safety. values and our approach to business. 18
  • 21. Companies are increasingly becoming recognition from time to time. This cautious about the issues concerning year, the Rajasthan operations won nine environmental protecting, including air, ETY EN AF safety awards in the 24th Mine Safety land and water quality. S VI Awards organised under the aegis of the RO Most of it is due to the heavy regulations N DGMS, Rajasthan. and compliances. These regulations ALTH MENT Environment continue to evolve. For example, the HE According to the ’„Ernst& Young (EPA) greenhouse gas reporting rule was AS and production sector on November 8, ANCESUR 2010 and requires companies to report the climate debate will continue to their 2011 greenhouse gas emissions complicate the strategic decision-- beginning in March 2012. making of oil and gas companies across the industry.’” We at Cairn have been committed to Our approach to each new project includes undertaking Preliminary Today, climate change and sustainability minimising the impact of our business on the environment. We introduced Environmental Impact Assessments issues are a key component of corporate (PEIAs), Environmental Impact stringent measures, from initial impact agenda. The stakeholders are as Assessments (EIAs) and Social Impact assessments to waste management, and, much interested and passionate about Assessments (SIAs), to minimise any in the event of any unplanned incident, these issues as they are about the potential impacts of its activities have put in place comprehensive compensation. emergency response and oil spill contingency plans. 19
  • 22. Oil and Gas Companies: Socially Connected Social networking is booming. Facebook communications, including knowledge has become the most visited website on and information management for 20 percent of business users. AccordingtoastudybyMicrosoftand Internet population visit social networking or blogging sites. Accenture,nearly75%ofoilandgas professionalsseevalueinusingsocial Social networking is facilitating business mediaandcollaborationtoolsat and personal relationships, with communications, individual sectors now starting to cotton on to the potential of information sharing via these channels. technologyatacorporatelevel.Thestudy whichsurveyed275professionalswithin Gartner predicts that by 2014, social international,nationalandindependent networking services will replace e--mail oilandgasandrelatedcompanies,found as the primary vehicle for interpersonal thatsocialmediaandcollaboration 20
  • 23. technologyadoptionisprimarilya companies that are using social media thesametime,halfofthosesurveyedsaid tools for other purposes. Chesapeake theircompaniesprohibitorrestrictthe Energy has successfully implemented useofmanyofthesepubliclyavailable tools,suchasphoto--sharingandsocial stream that posts current job openings, networkingsites. interacts with followers and offers career advice to nearly 2000 people. On the other hand, the oil and gas industry itself boasts of various social networking sites, such as www.energy-- opportunity to communicate via social networks.net, www.oilandgascommunity. networks to media, Gulf Coast residents com, www.hsee.co.uk and www.oilpals. and businesses affected by the spill, com. These are facilitating knowledge concerned citizens, and employees. and information management. Energy is a highly regulated industry, industry from social media is most likely and its companies are required to make the increased productivity, thanks to information available to their work forcesimproved collaboration and knowledge-- sharing between workers. These manner. Cloud computing, public elements are important for driving instant messaging systems and internal revenue, cutting costs and contributing social networks allow for more cross-- to the health and safety of workers (Oil and Gas Collaboration Survey 2009) barriers while keeping up with the changing face of technology. industry. 21