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future trends digital
Prof Maurice Mulvenna
University of Ulster
Stardate 66819.1
Everything you say/tweet/post
=
validate my existence
truesocialmetrics.com
– Conversation
– Amplification
•  Twitter = # of Retweets Per Tweet
•  Facebook = # of Shares Per Post
•  Blogs and YouTube = # of Share Clicks Per Post (or Video)
– Applause
•  Twitter = # of Favorite Clicks Per Post
•  Facebook = # of Likes Per Post
•  Google Plus = # of +1s Per Post
•  Blogs and YouTube = # of +1s and Likes Per Post (or video)
–  Economic Value
•  For all = Sum of Short and Long Term Revenue and Cost Savings
alchemyapi.copm
repknight.com
trends
persuasive
pervasive
nudge
monetise
disrupt
internet of things
open data
big data
persuasive
Minority	
  Report	
  
pervasiveness or norm-shifting
h-p://s427.photobucket.com/user/ameelmundo/media/the_evolu?on_of_man.jpg.html	
  
nudge
monetisation
disrupt
h-p://www.flickr.com/photos/aknock/	
  
internet of things
open data
big data
big data
context
persuasive pervasive nudge monetise disrupt IoT open data big data
learning
khan
academy
shopping
personalised
products
death of
high street
behavioural
retargeting
living freemium e-participation
working
smart
shop floors
caring
self
manage
future
Highly personalised, pervasive, persuasive, on-
demand computer-mediated and computer-
generated messages and interactions for
increased monetisation and lifetime value
tanks very much
h-p://www.tankzone.co.uk	
  
future reading
•  norms
–  http://www.bbc.co.uk/podcasts/series/dh
•  persuasive
–  http://pt2013.csiro.au
•  nudge
–  http://nudges.org/tag/richard-thaler/
•  disrupt
–  http://techcrunch.com/2013/02/16/the-truth-about-disruption/
•  internet of things
–  http://ec.europa.eu/digital-agenda/en/news/conclusions-internet-things-public-consultation
•  validate my existence
–  http://www.guardian.co.uk/commentisfree/2013/apr/28/every-conversation-meaningless-beeps-charlie-brooker
•  Avinash Kaushik
–  http://www.kaushik.net/avinash/best-social-media-metrics-conversation-amplification-applause-economic-value/
•  on-demand marketing
–  http://www.mckinsey.com/insights/marketing_sales/the_coming_era_of_on-demand_marketing
•  stardate
–  http://trekguide.com/Stardates.htm

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