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Leveraging Geo-Spatial (Big) 
Data for Financial Services 
Solutions 
Ernest Martinez (Capgemini), Guillaume Runser (HP), Stephen Williams (Capgemini)/ 
4.12.2014 
#HPDiscover 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
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Session DT6127 Speakers: Ernest Martinez, Guillaume Runser, Stephen Williams 
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© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change 2 without notice.
How Big Data is impacting 
the Insurance industry
Is the insurance industry keeping up 
with the changing risk environment ? 
“Insurers and brokers are trying to get their arms around the challenges 
better. I think part of the answer is investing in research and development; 
making better use of the vast amount of data available and perhaps looking 
at solutions with a greater degree of innovation - without discarding the 
fundamentals of insurers managing their books of business in a way that has 
served them well in times of financial turmoil for other sectors.” 
• President of FERMA 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Big Data is recognized throughout the Financial Services Industry 
as a key competitive lever 
“No other industry has more to 
gain from leveraging Big Data 
than the financial services 
sector..” 
Market Watch, Big Data in Financial Services Industry 
“Financial services companies 
should be looking to emerging 
big data tools as the answer to 
finding hidden consumer 
sentiment on a real-time basis.” 
Putting Big Data to Work for Financial Services 
Companies 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
“82% of those surveyed in the 
Chartered Institute of Loss 
Adjusters believe those insurers 
that do not capture the potential of 
big data will become uncompetitive” 
The Big Data Rush 
”Part of the answer is investing in 
research and development is 
making better use of the vast 
amount of data available and 
perhaps looking at solutions with a 
greater degree of innovation” 
President of Federation of European Risk Management 
Associations 
“The visionary bank 
needs to deliver 
business insights in 
context, on demand, 
and at the point of 
interaction by 
analyzing every bit of 
data available” 
Financial Services Data Management: Big 
Data Technology in Financial Services
Most insurers agree on Big Data’s potential for competitive 
advantage 
Believe those insurers that do not capture the 
potential of Big Data will become uncompetitive 
Agree that analyzing multiple-source data 
together, rather than separately, is crucial to 
making accurate predictions 
Agree that linking information by location is key 
to usefully combining disparate sources of Big 
Data 
Say that the digitally-enabled world will see the 
emergence of new risk rating factors 
82% 
86% 
88% 
96% 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
Source: the big data rush: how data analytics can yield underwriting gold. Survey conducted by Ordnance Survey and the Chartered insurance Institute, 25 April 2013
A wealth of data exists inside and outside the organization that 
could improve risk assessment 
• Geographic and Geo-Spatial 
Is the facility located in a site prone to natural disasters? 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
• Political 
Is the facility located in a region of political stability/instability? 
• Economic 
Is the facility located in a high, middle, or low economic area? 
• Crime 
Is the facility located in a high crime area? 
• Risk Density 
What are the nearby risk 
factors? 
• Customer 
Personal details, claims history, other policies ? 
• Claims 
How many claims have been made in this area?
The challenge is to integrate large volumes 
of varied data and make it accessible 
How do separate the 
data I need from the 
vast data that exists? 
How and where can I 
access the data I 
need? 
How do I identify new 
data sources to mine 
for relevant 
information? How do I analyze data 
in multiple formats from 
disparate sources? 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
Business impact 
Delays and inefficiencies in 
collation of data required for 
informed decision-making 
Inability to treat risks individually 
and assess accurately 
Inability to use data proactively 
and lack of predictive 
capabilities 
=
Enhancing Financial Services 
Solutions with Geo-Spatial Data
Leveraging Geo-Spatial Big Data for Financial Services Solutions 
• To be useful to decision makers, Big Data needs to be delivered at the right level of granularity at the right time 
• Capgemini’s FS Business Information Management (BIM) Innovation Practice, working through our Mastermind 
and Greenhouse processes that ensure a focus on real-world client issues, have developed a Reference 
Architecture for Big Data based upon HP HAVEn to achieve these requirements. 
• Geo-Spatial Data has traditionally been applied to problems in oil and gas as well as utilities. However, effective 
application of this data has the potential to improve decision making in FS, including in the areas of: 
• Underwriting and Pricing – Individualized Risk Assessment 
• Claims – Adjuster Placement and Fast Claim Payouts 
• Bank and CC Fraud – Point of Sale Cross Referencing 
• Capgemini BIM Innovation is currently working with HP to incorporate geo-spatial data and reasoning into our 
Big Data Reference Architecture using our Commercial Insurance Risk Analytics (CIRA) platform as a use case 
• Through the inclusion of geo-spatial data and reasoning, and incorporating the power of Autonomy/IDOL to 
integrate these data, the depth of solutions we provide to our clients will dramatically increase. 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Incorporating Geo-Spatial Data into the Reference Architecture 
enhances Financial Services Solutions 
Geographic 
Political 
Economic 
Crime 
Social Media 
Natural Perils 
Client Internal Data 
Sources 
Accounts 
Products 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
Dashboards with 
Drill Down Analytics 
Client External Data 
Sources 
Customer 
Claims 
Enables advanced spatial reasoning to support applications in pricing, claims, including reserving, and fraud. 
Provides for the integration of other types of external data 
Geo-Spatial Data 
HAVE 
n 
Data Integration, 
Analytics, ETL 
and data store
In the UK, Ordnance Survey Data has been incorporated into the 
Big Data Reference Architecture 
The Ordnance Survey supplies data for FS in the UK by providing geographic information available to: 
• Develop Policy 
• Plan 
• Deliver Services 
• Monitor Success and Risk 
• The Points of Interest (PoI) database contains over 4 million unique places with over 600 classifications 
• As a strategic alliance partner Capgemini have full access to all historic data sets for free on a 3 year contract 
Key Uses: 
• Identify the use and function of different 
premises to enable accurate risk assessment 
• Monitor, track and analyse the changing retail 
space of city centres over time 
• Locate crime hotspots by PoI 
• Advanced OS API mapping tool for triangulation 
of risk factors 
• Link to core unstructured data sets 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Highly-Granular Geo-Spatial Data provides enhances risk analysis 
• Points of Interest (PoI): Identification of hundreds thousands of PoIs provides 
for more accurate risk assessments: 
• Proximity of risks 
• Nature of risks 
• Going beyond the Postcode Level: Building level data provides additional 
data to the assessor supporting individualized pricing as well as claims: 
• Distance of building from property line and access road 
• Height above sea/ground level 
• Estimated building size 
• Vector Mapping: Providing for complex spatial analysis to determine risk and 
exposure 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Commercial Insurance Risk 
Analytics 
on HP HAVEn
“60% of insurance firms affirm that underwriting 
systems technology provides high or very high value 
to their company1.” 
“86% Insurers agree that analyzing multiple-source 
data together, rather than separately, is 
crucial to making accurate predictions2.” 
Commercial Insurance Risk Analytics: 
Harnessing Big Data for Underwriting Efficiencies 
Source: 1 CEB FSI Technology Survey, 2013–2014 
2 Ordnance Survey “ The big data rush: how data analytics can yield underwriting gold”. 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Introducing a “one-stop shop” for collecting, synthesizing, and 
analyzing risk data 
Capgemini Commercial Insurance Risk Analytics (CIRA), powered by HP, gives underwriting 
professionals unprecedented access to accurate, granular information on 
individual risk factors for a much more informed, faster risk assessment and 
the ability to lower overall operating cost across the portfolio. 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
Multiple sources 
integrated for real-time 
decision making 
Supporting risk 
assessment on an 
individual policy basis 
for enhanced 
accuracy 
Providing the right 
data for the right 
decisions 
Enabling a focus on 
the business of 
underwriting
“Plug and play” capabilities display risk data exactly how you 
want it 
Through the integration of big data and our Rapid Data Visualization capabilities, Capgemini brings the right data 
in the right format, customized for underwriters and providing for comprehensive decision support. 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
Finely-grained risk data from 
multiple external sources ( such as 
social media), integrated with the 
insurer’s own data 
(such as policy and claims) 
Dashboard displays with full drill 
down analytics capability into the 
underlying data 
Our Rapid Data Visualisation methodology will be used to define a set of dashboards measuring risk grouping that 
are drillable to policy risks and further to supporting data.
Architected to provide a powerful, single data resource 
HAVE 
n 
Geographic 
Political 
Economic 
Crime 
Risk Density 
Customer 
Claims 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
CIRA 
Dashboard 
Data 
Integration, 
Analytics, ETL 
and data store 
Structured and 
unstructured data 
sources 
Integration of Multiple data sources for 
real-time decision making 
Granular Risk Data for 
increased accuracy
Big Data Cloud Mobility Security 
100% of your data 1000x faster answers 
1.2 month ROI * 
H A V E n 
1,000,000+ 
machine events per second 
Hadoop/ 
HDFS 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
30x 
More data per server 
700+ 
connectors 
* Source: Forrester Consulting, April 2013 
Autonomy 
IDOL 
Vertica Enterprise 
Security 
nApps 
Catalog massive volumes 
of distributed 
data 
Process and index all 
information 
Analyze at extreme scale 
in real-time 
Collect & unify machine 
data with ArcSight 
Logger 
Powering HP Software + 
your apps 
Social media Video Audio Email Texts Mobile Transactional 
data 
Documents IT/OT Search engine Images 
HP HAVEn – Making Sense of the Noise
Backed by a business-driven approach, CIRA directly addresses 
real client challenges 
Capgemini intellectual property (IP) development originates from ideas, pain points, and issues 
of our insurance clients and involves clients and independent industry experts throughout the IP 
lifecycle. 
Business-driven 
approach to the 
definition and 
development of 
intellectual property 
removes a significant 
amount of risk for our 
clients 
CIRA core concept originated in a workshop 
with one of our global insurance clients 
Independent underwriting firm qualified 
to QA the CIRA - Proof of Concept (PoC) 
PoC is being demonstrated to multiple 
insurers in the EU and NA for feedback, 
shaping the next stage development 
Accelerated time to market with ability to move from 
concept to prototype within 45 days. 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 
Capgemini Financial 
Services 
• 20 years of Insurance experience 
• More than 6,000 dedicated 
insurance professionals 
• Currently serving 11 of the top 15 
insurance companies* 
• 3000+ BIM experts dedicated to 
financial services 
*Ranked by revenue; Forbes ‘The Global 2000’ for 2013
Solution demonstration
CIRA – The Commercial Insurance Risk Analytics Platform 
Information on CIRA is also available on YouTube 
https://www.youtube.com/watch?v=Qr8tAEsRI0Y 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
More information 
• Capgemini CIRA web : www.capgemini.com/cira/hp 
• HP HAVEn: www.hp.com/HAVEn 
• CIRA Solution Brief: http://bit.ly/1nVPdoM 
• CIRA demo video: http://bit.ly/1rmqXsX 
• Webinar: Empower Commercial Lines Underwriters with Data, Analytics, and Secret Sauce 
http://bit.ly/1pEkHMH 
• Request a live demonstration of CIRA: HAVEnAlliancesMarketing@hp.com 
• Visit the HP HAVEn Partner Solution booth at HP Discover 
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

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Leveraging Geo-Spatial (Big) Data for Financial Services Solutions

  • 1. Leveraging Geo-Spatial (Big) Data for Financial Services Solutions Ernest Martinez (Capgemini), Guillaume Runser (HP), Stephen Williams (Capgemini)/ 4.12.2014 #HPDiscover © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 2. Please give us your feedback Session DT6127 Speakers: Ernest Martinez, Guillaume Runser, Stephen Williams Use the mobile app to complete a session survey 1. Access “My schedule” 2. Click on this session 3. Go to “Rate & review” If the session is not on your schedule, just find it via the session scheduler, click on this session and then go to “Rate & review”. Thank you for providing your feedback, which helps us enhance content for future events. © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change 2 without notice.
  • 3. How Big Data is impacting the Insurance industry
  • 4. Is the insurance industry keeping up with the changing risk environment ? “Insurers and brokers are trying to get their arms around the challenges better. I think part of the answer is investing in research and development; making better use of the vast amount of data available and perhaps looking at solutions with a greater degree of innovation - without discarding the fundamentals of insurers managing their books of business in a way that has served them well in times of financial turmoil for other sectors.” • President of FERMA © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 5. Big Data is recognized throughout the Financial Services Industry as a key competitive lever “No other industry has more to gain from leveraging Big Data than the financial services sector..” Market Watch, Big Data in Financial Services Industry “Financial services companies should be looking to emerging big data tools as the answer to finding hidden consumer sentiment on a real-time basis.” Putting Big Data to Work for Financial Services Companies © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. “82% of those surveyed in the Chartered Institute of Loss Adjusters believe those insurers that do not capture the potential of big data will become uncompetitive” The Big Data Rush ”Part of the answer is investing in research and development is making better use of the vast amount of data available and perhaps looking at solutions with a greater degree of innovation” President of Federation of European Risk Management Associations “The visionary bank needs to deliver business insights in context, on demand, and at the point of interaction by analyzing every bit of data available” Financial Services Data Management: Big Data Technology in Financial Services
  • 6. Most insurers agree on Big Data’s potential for competitive advantage Believe those insurers that do not capture the potential of Big Data will become uncompetitive Agree that analyzing multiple-source data together, rather than separately, is crucial to making accurate predictions Agree that linking information by location is key to usefully combining disparate sources of Big Data Say that the digitally-enabled world will see the emergence of new risk rating factors 82% 86% 88% 96% © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Source: the big data rush: how data analytics can yield underwriting gold. Survey conducted by Ordnance Survey and the Chartered insurance Institute, 25 April 2013
  • 7. A wealth of data exists inside and outside the organization that could improve risk assessment • Geographic and Geo-Spatial Is the facility located in a site prone to natural disasters? © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. • Political Is the facility located in a region of political stability/instability? • Economic Is the facility located in a high, middle, or low economic area? • Crime Is the facility located in a high crime area? • Risk Density What are the nearby risk factors? • Customer Personal details, claims history, other policies ? • Claims How many claims have been made in this area?
  • 8. The challenge is to integrate large volumes of varied data and make it accessible How do separate the data I need from the vast data that exists? How and where can I access the data I need? How do I identify new data sources to mine for relevant information? How do I analyze data in multiple formats from disparate sources? © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Business impact Delays and inefficiencies in collation of data required for informed decision-making Inability to treat risks individually and assess accurately Inability to use data proactively and lack of predictive capabilities =
  • 9. Enhancing Financial Services Solutions with Geo-Spatial Data
  • 10. Leveraging Geo-Spatial Big Data for Financial Services Solutions • To be useful to decision makers, Big Data needs to be delivered at the right level of granularity at the right time • Capgemini’s FS Business Information Management (BIM) Innovation Practice, working through our Mastermind and Greenhouse processes that ensure a focus on real-world client issues, have developed a Reference Architecture for Big Data based upon HP HAVEn to achieve these requirements. • Geo-Spatial Data has traditionally been applied to problems in oil and gas as well as utilities. However, effective application of this data has the potential to improve decision making in FS, including in the areas of: • Underwriting and Pricing – Individualized Risk Assessment • Claims – Adjuster Placement and Fast Claim Payouts • Bank and CC Fraud – Point of Sale Cross Referencing • Capgemini BIM Innovation is currently working with HP to incorporate geo-spatial data and reasoning into our Big Data Reference Architecture using our Commercial Insurance Risk Analytics (CIRA) platform as a use case • Through the inclusion of geo-spatial data and reasoning, and incorporating the power of Autonomy/IDOL to integrate these data, the depth of solutions we provide to our clients will dramatically increase. © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 11. Incorporating Geo-Spatial Data into the Reference Architecture enhances Financial Services Solutions Geographic Political Economic Crime Social Media Natural Perils Client Internal Data Sources Accounts Products © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Dashboards with Drill Down Analytics Client External Data Sources Customer Claims Enables advanced spatial reasoning to support applications in pricing, claims, including reserving, and fraud. Provides for the integration of other types of external data Geo-Spatial Data HAVE n Data Integration, Analytics, ETL and data store
  • 12. In the UK, Ordnance Survey Data has been incorporated into the Big Data Reference Architecture The Ordnance Survey supplies data for FS in the UK by providing geographic information available to: • Develop Policy • Plan • Deliver Services • Monitor Success and Risk • The Points of Interest (PoI) database contains over 4 million unique places with over 600 classifications • As a strategic alliance partner Capgemini have full access to all historic data sets for free on a 3 year contract Key Uses: • Identify the use and function of different premises to enable accurate risk assessment • Monitor, track and analyse the changing retail space of city centres over time • Locate crime hotspots by PoI • Advanced OS API mapping tool for triangulation of risk factors • Link to core unstructured data sets © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 13. Highly-Granular Geo-Spatial Data provides enhances risk analysis • Points of Interest (PoI): Identification of hundreds thousands of PoIs provides for more accurate risk assessments: • Proximity of risks • Nature of risks • Going beyond the Postcode Level: Building level data provides additional data to the assessor supporting individualized pricing as well as claims: • Distance of building from property line and access road • Height above sea/ground level • Estimated building size • Vector Mapping: Providing for complex spatial analysis to determine risk and exposure © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 14. Commercial Insurance Risk Analytics on HP HAVEn
  • 15. “60% of insurance firms affirm that underwriting systems technology provides high or very high value to their company1.” “86% Insurers agree that analyzing multiple-source data together, rather than separately, is crucial to making accurate predictions2.” Commercial Insurance Risk Analytics: Harnessing Big Data for Underwriting Efficiencies Source: 1 CEB FSI Technology Survey, 2013–2014 2 Ordnance Survey “ The big data rush: how data analytics can yield underwriting gold”. © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 16. Introducing a “one-stop shop” for collecting, synthesizing, and analyzing risk data Capgemini Commercial Insurance Risk Analytics (CIRA), powered by HP, gives underwriting professionals unprecedented access to accurate, granular information on individual risk factors for a much more informed, faster risk assessment and the ability to lower overall operating cost across the portfolio. © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Multiple sources integrated for real-time decision making Supporting risk assessment on an individual policy basis for enhanced accuracy Providing the right data for the right decisions Enabling a focus on the business of underwriting
  • 17. “Plug and play” capabilities display risk data exactly how you want it Through the integration of big data and our Rapid Data Visualization capabilities, Capgemini brings the right data in the right format, customized for underwriters and providing for comprehensive decision support. © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Finely-grained risk data from multiple external sources ( such as social media), integrated with the insurer’s own data (such as policy and claims) Dashboard displays with full drill down analytics capability into the underlying data Our Rapid Data Visualisation methodology will be used to define a set of dashboards measuring risk grouping that are drillable to policy risks and further to supporting data.
  • 18. Architected to provide a powerful, single data resource HAVE n Geographic Political Economic Crime Risk Density Customer Claims © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CIRA Dashboard Data Integration, Analytics, ETL and data store Structured and unstructured data sources Integration of Multiple data sources for real-time decision making Granular Risk Data for increased accuracy
  • 19. Big Data Cloud Mobility Security 100% of your data 1000x faster answers 1.2 month ROI * H A V E n 1,000,000+ machine events per second Hadoop/ HDFS © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 30x More data per server 700+ connectors * Source: Forrester Consulting, April 2013 Autonomy IDOL Vertica Enterprise Security nApps Catalog massive volumes of distributed data Process and index all information Analyze at extreme scale in real-time Collect & unify machine data with ArcSight Logger Powering HP Software + your apps Social media Video Audio Email Texts Mobile Transactional data Documents IT/OT Search engine Images HP HAVEn – Making Sense of the Noise
  • 20. Backed by a business-driven approach, CIRA directly addresses real client challenges Capgemini intellectual property (IP) development originates from ideas, pain points, and issues of our insurance clients and involves clients and independent industry experts throughout the IP lifecycle. Business-driven approach to the definition and development of intellectual property removes a significant amount of risk for our clients CIRA core concept originated in a workshop with one of our global insurance clients Independent underwriting firm qualified to QA the CIRA - Proof of Concept (PoC) PoC is being demonstrated to multiple insurers in the EU and NA for feedback, shaping the next stage development Accelerated time to market with ability to move from concept to prototype within 45 days. © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Capgemini Financial Services • 20 years of Insurance experience • More than 6,000 dedicated insurance professionals • Currently serving 11 of the top 15 insurance companies* • 3000+ BIM experts dedicated to financial services *Ranked by revenue; Forbes ‘The Global 2000’ for 2013
  • 22. CIRA – The Commercial Insurance Risk Analytics Platform Information on CIRA is also available on YouTube https://www.youtube.com/watch?v=Qr8tAEsRI0Y © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 23. More information • Capgemini CIRA web : www.capgemini.com/cira/hp • HP HAVEn: www.hp.com/HAVEn • CIRA Solution Brief: http://bit.ly/1nVPdoM • CIRA demo video: http://bit.ly/1rmqXsX • Webinar: Empower Commercial Lines Underwriters with Data, Analytics, and Secret Sauce http://bit.ly/1pEkHMH • Request a live demonstration of CIRA: HAVEnAlliancesMarketing@hp.com • Visit the HP HAVEn Partner Solution booth at HP Discover © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.