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Hunting Unicorns
How to find, keep and grow a design team
Cap Watkins, @cap
2010
2011
2012
2013
Whoa.
Help us hire some more.
How do I find people?
How do I convince people?
How do I know who’s right?
One bad hire...
Can affect everything.
So where to start?
There Are No Unicorns
There Are No Unicorns
Or rock stars. Or ninjas. Or Santa Claus.
Non-descriptive labels suck.
Your job description
determines who applies.
Be descriptive.
Advocate for the user.
Has product vision.
UX-focused.
Visually cohesive.
Writes html/css.
Measures success.
Moves quickly.
Breaks things.
Unafraid to be wrong.
Describe the person.
Starting the Search
Starting the Search
Go get ‘em, tiger.
What not to do:
Don’t hire a recruiting firm.
Don’t use LinkedIn.
Okay, here’s what works:
Be patient.
Really patient.
Like, a metric ton, boatload,
omg unfathomable amount
of patient.
Contact people you admire.
Find people in their natural
environment.
Look for the writers.
Reach out yourself.
Recruiters suck.
Recruiters (mostly) suck.
Guess who doesn’t suck?
Guess who designers want
to hear from?
You.
Sell your passion.
Peeling the Onion
Peeling the Onion
Conducting a real design interview.
Forget design for a second.
What do you want to know?
Will we work well together?
How do they make
decisions?
Take each answer and ask
another related to it.
Do you want to work with
them?
Keeping People
Keeping People
Hiring doesn’t matter if people leave.
Attrition.
Maximize happiness.
Control.
Ask them.
Managing Growth
Managing Growth
The more things change, the more things should change.
Hey, things are going well!
We need more people!
Wrong.We need more people!
So, so wrong.We need more people!
Hire when it’s painful not to.
That’s okay.
Culture is fluid.
It changes all the time.
So, yeah.
So, yeah.
That’s kind of it.
So, yeah.
It’s about people.
So, yeah.
It’s always about people.
Thanks :)
Cap Watkins, @cap
This person
This person = really important
This person
is *the* unicorn.
is *the* unicorn.
But here’s the thing.
Hiring one takes patience.
Like, a lot of patience.
And in the meantime...
Shit is getting real.
Relax.
Build your product.
Rules for hiring designers.
Great people are usually
pretty happy.
Great people are never
looking for work.
Rule #1
Reach out in person.
Rule #2
Be prompt.
Rule #3
Be kind.
Growing Unicorns
An alternative for those who don’t like hunting.
You have two options.
1. Keep looking for a unicorn.
2. Grow your own.
Anyone can be a unicorn.
Aptitude
Passion

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Hunting Unicorns