Conversation, Cadence & Culture: recipes to inspire collaborative teams. Workshop presented at Lean UX NYC (http://leanuxnyc.co/nyc/) April 12, 2013. http://blog.carbonfive.com/2013/02/28/join-lane-and-courtney-in-the-big-apple-for-leanux-nyc/

1. Conversation,
Cadence & Culture
Recipes to inspire collaborative teams

2. Lane Halley
@thinknow
lane@carbonfive.com
Courtney Hemphill
@chemphill
courtney@carbonfive.com

3. Agenda
Today you will learn how to:
• Stimulate necessary conversations between
team members
• Advance with a shared vision and
• Maintain a culture of invested team members
Throughout the lifecycle of your product

4. bit.ly/C5-leanuxnyc

5. What are the qualities of
happy productive teams?

6. Good work comes from good teams
Trust Ownership
Empathy
Communication
Fun
Flow
Empowerment
Creativity
Productivity

7. Culture
Our work at Carbon Five

8. Carbon Five

9. Design + Agile + Lean Startup
Design Thinking
empathy, creativity and rationality
Agile Development
self-organizing teams, quality code, iterative & incremental delivery
Lean Startup
products people want, learning experiments

10. Developer
Designer
Product
Owner

11. Project room

12. Conversation
Recipes to unlock creativity and collaboration

13. Recipes for conversation
Question Recipe
What’s the vision? Opportunity Statement,
Persona 4x4,
Project Brief
What might we do? Six-ups, Scenarios
How will it look and Thumbnails,
behave? Wireframe Walkthrough

14. Recipes for conversation
Question Recipe
Where do we start? Define MVPs &
Experiments
How do we build it? User Stories
Does it work? Five on Friday

15. Recipes are not a process
Use whatever helps your team:
•Focus on a shared goal
•Minimize handoffs
•Have the right conversations

17. Let’s see how this works!

18. wheel nice guys
wheel nice guys

19. Create a shared vision
opportunity statement
persona 4x4
six ups

20. Opportunity statement
Problem: Custom bike shoppers find it difficult
to learn about, configure and purchase bikes.
Solution: A Web application that lets custom
bike shoppers explore different components,
envision different combinations and understand
price.

21. Demo: bike riders

22. persona 4x4

23. Try it!
Six-ups
Based on the opportunity statement,
what could we create for Peter?

24. What could we create?
Problem: Peter finds it difficult to learn about,
configure and purchase a new commuter bike.
Solution: A Web application that lets Peter
explore different components, envision different
combinations and understand price.

25. Show and tell (six-ups)

26. six-up
demo: six-up conversation

27. Define an MVP
dot voting
project brief

28. Try it!
Dot voting
Based on the conversation you
observed, where are areas of risk &
opportunity?

29. six-up
Where’s your dot?

30. dot voting
demo: MVP conversation

31. project brief
last updated
opportunity
persona(s)
scenarios
metrics

32. Just in time design
scenario
UI elements and layouts
thumbnails
living style guides & visual assets

33. Scenario demo: scenario
Peter explores bike profiles conversation
Sees info about what he can do here
Sees multiple bike images w/ basic info & price
Uses controls to pan through them
Chooses a bike to see in more detail
Peter sees the bike he picked
Sees large image of bike he chose
Sees list of parts with info and prices
Sees the total price
etc...

34. Scenario [element names]
Peter explores bike profiles on the CHOOSE BIKE PAGE
Sees info about what he can do here [Content box]
Sees multiple bike images w/ basic info & price [Carousel]
Uses controls to pan through them [Carousel]
Chooses a bike to see in more detail [Carousel]
Peter sees the bike he picked on the CONFIGURE BIKE PAGE
Sees large image of bike he chose [Bike config picture]
Sees list of parts with info and prices [Bike config list]
Sees the total price [Bike config list]
etc...

35. UI elements
Header
Talk to us
Marketing message(s)
Bike images
Bike config picture
Bike config list
Footer

36. demo: device support

37. page layouts
thumbnails

38. Living style guide
& visual assets

39. Define an experiment
wireframe walkthrough
user stories

40. demo: wirefame walkthrough

41. Try it!
1-week experiment
What can we build and validate in the first week?

43. Try it!
User story
As a.... I want to...so that...
Acceptance criteria?

44. user stories

45. Cadence
Establishing your continuous, iterative cycles

46. How much time?
project start
kickoff - 2 days to 2 weeks
regular cadence
Monday - reflect & define
Tuesday - specify
Wednesday & Thursday - build & refine
Friday - customer feedback

47. How can you use these
recipes on your projects?

48. bit.ly/C5-leanuxnyc

49. Thank you!
Carbon Five
Lean UX & Agile
Development for Web
and mobile products
www.carbonfive.com