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www.ecoastsales.com	

1.877.766.7355	

sales@ecoastsales.com	

Putting on a Blitz:

Rocket Fuel for
Your Pipeline

© eCoast
Your Mission:

Return On
Investment

Blastoff Into A Demand Generation Campaign
That Lives Up To Your Expectations
Have you ever ended a lead generation campaign with the feeling
that it failed to produce? Are you tired of embarking on campaigns
that launch with a burst of speed only to just quickly fade out?
eCoast has more than a decade of experience helping our clients
achieve success on marketing campaigns. We’ve taken what we’ve
learned from executing 5,000+ Call Blitzes, and have used that
knowledge to craft a complete service that delivers results. You can
achieve:
•	

Measurable ROI

•	

•	

Channel Sales Enablement

•	

New Pipeline Opportunities

Real Time Visibility into
Efforts and Results

•	

Partner Accountability

•	

Proof of Performance

Imagine Achieving Results Such As These!*

5
$3entK =
cli

nts
+ Appointme
enerated 390
G
eads
and 260+ B L

0M
$e3mated
= pti eline
s
ip

investment

0
$1entK =
cli

ts
Appointmen
nerated 40+
Ge
ads
and 30+ B Le

investment

0
$1entK =
cli

pointments
rated 35+ Ap
Gene
ads
and 50+ B Le

1 aM
$esti.m7ted
= pipeline
4 aM
$esti.m7ted
= pipeline

investment

*Individual results may vary.

2
www.ecoastsales.com	1.877.766.7355	 sales@ecoastsales.com

What Is A Call Blitz, Anyway?
A Call Blitz® with eCoast is a high-energy tele-prospecting event
that builds your pipeline and relationships through your sales
channels. Whether it’s setting appointments, generating qualified
sales leads, setting up demonstrations and assessments, inviting
prospects/customers to an event, or upselling to existing accounts,
a Call Blitz event can help you achieve your goals.

eCoast Call Blitz:

Charting A
New Mission

A Call Blitz event works hand-in-hand with our SalesDash Portal,
an intuitive web platform designed to support the entire Call Blitz
process that improves accountability and provides immediate proof
of performance for all participants. Once the event is over, only
the good contact data, or those leads generated during a blitz, get
uploaded into your existing CRM tool, eliminating any chance of
duplicating efforts.

Why A Call Blitz Event

Easy
To Set Up

Easy
To Manage

Easy
To Integrate

Step By Step
Guidance

Aggregates Data
In Real-time

Completely
Configurable

=

Warm
Leads

Only Verified
Contact Data

3
Sales Enablement:

Preparing the
Flight Crew

Training In A New Orbit
How have you gone about getting your sales team ready to sell your
solutions in the past? Did you roll out a quick training program, give
them a few brochures, and hope for the best? Most internal sales
teams receive a few hours of training on a new product or service
before presenting it to customers and prospects, and a channel
partner receives even less. You may have survived with this approach
if it was with your direct sales team, but with a channel partner, who
has other suppliers’ solutions to sell, it is difficult to know if you’re
getting top of mind attention.

Practice Makes Perfect
An eCoast Call Blitz event provides the opportunity to train your
sales reps/channel partners on your solutions; you can still provide
the brochures and presentation slides, but the Call Blitz sales enablement methodology allows you to take the next step towards truly
enabling your sales channel to sell. Through a Call Blitz, your team
will get hands-on training to start positioning and selling your products and services the right way, while you monitor and coach them.

Set Them On Autopilot
Sales people sell what they know. Long after the Call Blitz is over,
your sales reps and channel partners will be much more effective in
positioning your solutions because they know how to navigate the
rugged terrain.

Kick Your ROI Into High Gear

Grow Your
Pipeline

4

Sales Training
and Enablement

Improve
Product Launches

Boost Event
Attendance
www.ecoastsales.com	1.877.766.7355	 sales@ecoastsales.com

Who Is Involved?
eCoast

You, the Supplier

Sales Rep/Channel Partner

Provides program management
and the calling and reporting tools
to ensure maximum ROI.

Trains on solution positioning
and has the option to participate
with sales reps.

Performs outbound calling to drive
demand for suppliers’ solutions.

•	
•	
•	
•	

Program Management
Cold Calling Training
Operational Support
The SalesDash Portal

•	
•	
•	
•	

Leadership and Motivation
Competitive Spirit
SPIFFS and Awards
Solution Positioning Training

•	
•	
•	
•	

Willing Participants
Great Attitude
Competitive Spirit
Team Effort

5
www.ecoastsales.com	1.877.766.7355	 sales@ecoastsales.com

SalesDash Portal:

Our Signature
Tool Powers
Your Event

Measure the Blast with the SalesDash Portal
The Call Blitz SalesDash Portal was specifically developed to allow
your sales teams to perform fast paced outbound calling, while
enabling managers to track all activity and results in real-time.

Get Immediate Proof of Performance
Instantly see which regions or teams are performing at an aggregated
level, or see who made the last appointment with the scrolling ticker
across the top of the screen. For channel managers who need to
report how MDF dollars are used, the SalesDash Portal simplifies
proof of performance reporting with their participating partners.

SalesDash Portal Works with Your CRM
The problem is most CRMs are not designed for the rapid pace of
cold calling efforts. CRM applications are primarily designed for managing accounts and opportunities through the sales cycle. During
a Call Blitz, your team uses the SalesDash Portal to turn cold leads
into opportunities. Once a new opportunity has been generated, it is
quickly uploaded to your CRM system for immediate follow up.

6
SalesDash Portal:
The SalesDash Portal Provides
•	

Live Reporting: Micro and macro-level reporting about the Call
Blitz performance overall.

•	

Outbound Calling: Interface is designed for outbound calling
at a fast pace.

•	

Real-time Ticker: Scrolls at the top of the screen to display the
current sales status of participants.

•	

Document Library: All related materials are accessible to all
participants, from call scripts and questions, to collateral.

•	

Record Assignment: Assign and reassign records to participants
to keep contacts separated.

•	

Export at Will: Export metrics and records into a spreadsheet
during and at the end of an event.

•	

Proof of
Performance

Automated Email Alerts: Send alerts to participants based
upon the thresholds your choose.

Scrolling Ticker

Multiple
Report Types

Click On Chart
To Drill Down

Track Overall
Performance and SPIFFS
7
eCoast:

Your Mission
Control Team

Taking the Cold Out of Cold Calling
The good news is your team won’t Blitz alone. You’ll have a mission
control team at eCoast to train all participants on tele-prospecting
best practices and to assist with every phase of the campaign.
Additionally, your sales reps/channel partners will be calling alongside
one another, giving them the camaraderie needed to make the cold
calling experience a warm one.

Mission Preparations
•	

Set Up and Event Planning: You are assigned a program
manager to walk you through the process of setting up a Call
Blitz event.

•	

Agenda Creation: We help you create an agenda for the Call
Blitz day, complete with SPIFFs, meals, and time to recognize the
Top Performers.

•	

Participant Enablement: We provide hands-on training to
prepare Call Blitz participants on how it works.

•	

Market Guard: We assist in the assignment of calling contacts
for each participant to prevent any confusion or territory issues.

•	

List Services: We can assist with list services by uploading an
existing list provided by your team, or by providing your team
with a brand-new list of contacts. At any time, you are able to
supplement a list with additional records; just send them to us
and we’ll take care of the rest.

•	

Content Customization: We work with your team to develop
the Calling Scripts, recommended Voice Mail message, and
Frequently Asked Questions that typically come up during a Call
Blitz.

During the Launch
•	
•	

List Loads: eCoast will upload data into the portal prior to the
start of the Blitz. In some cases, there may be a need to load more
lists during an active Call Blitz, and eCoast will assist with that.

•	

8

Dedicated Technical Support: Each Call Blitz is assigned a
specific Toll Free Support Line.

Upload to Your CRM: Once the event is over, we supply a
download (based off of your CRM Export Template) for you to
upload into your existing CRM tool for continued opportunity
management.
www.ecoastsales.com	1.877.766.7355	 sales@ecoastsales.com

Ready To Blitz:

Prepare
For Takeoff

The Importance of SPIFFS
Driving Behavior: SPIFFs (Sales Promotion Incentive Funds) can enhance competition; create a fun environment, and reward
participants and managers alike. You can use SPIFFs to drive behavior with rewards such as scratch tickets, lottery tickets, gift
cards, T-shirts, company swag or cash to encourage participants to:
•	

Log into the SalesDash portal before the Call Blitz begins to strategize

•	

Update call records within the first half hour of the Call Blitz or in a given time period (one hour, two hours etc.)

•	

Have participants update as many records as possible over the entire duration of the Call Blitz

•	

Have managers encourage their reps to make the most record updates in their territory over the entire duration of the Call Blitz

Driving Results: You will want to use your larger prizes to drive results, with rewards such as: gift cards or cash, sporting event
tickets, paid time off, happy hour with free drinks and appetizers, membership to a club, hi-tech devices (tablets, laptops, TVs).
Use these SPIFFs to drive your team to:
•	

Set the most appointments over the course of the entire Call Blitz

•	

Set the most appointments within a given time period (one hour, two hours, etc.)

•	

Generate the most estimated pipeline

•	

Manage their territory to the most appointments over the entire duration of the Call Blitz

9
Ready To Blitz?

Call Us For
A Free Demo

Call Blitz Success Factors
A Call Blitz should be energetic, fun, exciting and fast; typically one
to three business days followed by a month of nurturing. The environment should offer encouragement, support, friendly competition
and rewards. When the participants begin seeing the benefit of their
efforts, the success of the event will be unprecedented.

Ready To Take A Simulated Flight?
We can show you, step-by-step, how to roll out this type of event to
your channel and start refreshing that sales pipeline today.
Request a demonstration at sales@ecoastsales.com or call us at
1-877-766-7355.

www.ecoastsales.com
10

1.877.766.7355

sales@ecoastsales.com

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E coast call blitz ebook

  • 1. www.ecoastsales.com 1.877.766.7355 sales@ecoastsales.com Putting on a Blitz: Rocket Fuel for Your Pipeline © eCoast
  • 2. Your Mission: Return On Investment Blastoff Into A Demand Generation Campaign That Lives Up To Your Expectations Have you ever ended a lead generation campaign with the feeling that it failed to produce? Are you tired of embarking on campaigns that launch with a burst of speed only to just quickly fade out? eCoast has more than a decade of experience helping our clients achieve success on marketing campaigns. We’ve taken what we’ve learned from executing 5,000+ Call Blitzes, and have used that knowledge to craft a complete service that delivers results. You can achieve: • Measurable ROI • • Channel Sales Enablement • New Pipeline Opportunities Real Time Visibility into Efforts and Results • Partner Accountability • Proof of Performance Imagine Achieving Results Such As These!* 5 $3entK = cli nts + Appointme enerated 390 G eads and 260+ B L 0M $e3mated = pti eline s ip investment 0 $1entK = cli ts Appointmen nerated 40+ Ge ads and 30+ B Le investment 0 $1entK = cli pointments rated 35+ Ap Gene ads and 50+ B Le 1 aM $esti.m7ted = pipeline 4 aM $esti.m7ted = pipeline investment *Individual results may vary. 2
  • 3. www.ecoastsales.com 1.877.766.7355 sales@ecoastsales.com What Is A Call Blitz, Anyway? A Call Blitz® with eCoast is a high-energy tele-prospecting event that builds your pipeline and relationships through your sales channels. Whether it’s setting appointments, generating qualified sales leads, setting up demonstrations and assessments, inviting prospects/customers to an event, or upselling to existing accounts, a Call Blitz event can help you achieve your goals. eCoast Call Blitz: Charting A New Mission A Call Blitz event works hand-in-hand with our SalesDash Portal, an intuitive web platform designed to support the entire Call Blitz process that improves accountability and provides immediate proof of performance for all participants. Once the event is over, only the good contact data, or those leads generated during a blitz, get uploaded into your existing CRM tool, eliminating any chance of duplicating efforts. Why A Call Blitz Event Easy To Set Up Easy To Manage Easy To Integrate Step By Step Guidance Aggregates Data In Real-time Completely Configurable = Warm Leads Only Verified Contact Data 3
  • 4. Sales Enablement: Preparing the Flight Crew Training In A New Orbit How have you gone about getting your sales team ready to sell your solutions in the past? Did you roll out a quick training program, give them a few brochures, and hope for the best? Most internal sales teams receive a few hours of training on a new product or service before presenting it to customers and prospects, and a channel partner receives even less. You may have survived with this approach if it was with your direct sales team, but with a channel partner, who has other suppliers’ solutions to sell, it is difficult to know if you’re getting top of mind attention. Practice Makes Perfect An eCoast Call Blitz event provides the opportunity to train your sales reps/channel partners on your solutions; you can still provide the brochures and presentation slides, but the Call Blitz sales enablement methodology allows you to take the next step towards truly enabling your sales channel to sell. Through a Call Blitz, your team will get hands-on training to start positioning and selling your products and services the right way, while you monitor and coach them. Set Them On Autopilot Sales people sell what they know. Long after the Call Blitz is over, your sales reps and channel partners will be much more effective in positioning your solutions because they know how to navigate the rugged terrain. Kick Your ROI Into High Gear Grow Your Pipeline 4 Sales Training and Enablement Improve Product Launches Boost Event Attendance
  • 5. www.ecoastsales.com 1.877.766.7355 sales@ecoastsales.com Who Is Involved? eCoast You, the Supplier Sales Rep/Channel Partner Provides program management and the calling and reporting tools to ensure maximum ROI. Trains on solution positioning and has the option to participate with sales reps. Performs outbound calling to drive demand for suppliers’ solutions. • • • • Program Management Cold Calling Training Operational Support The SalesDash Portal • • • • Leadership and Motivation Competitive Spirit SPIFFS and Awards Solution Positioning Training • • • • Willing Participants Great Attitude Competitive Spirit Team Effort 5
  • 6. www.ecoastsales.com 1.877.766.7355 sales@ecoastsales.com SalesDash Portal: Our Signature Tool Powers Your Event Measure the Blast with the SalesDash Portal The Call Blitz SalesDash Portal was specifically developed to allow your sales teams to perform fast paced outbound calling, while enabling managers to track all activity and results in real-time. Get Immediate Proof of Performance Instantly see which regions or teams are performing at an aggregated level, or see who made the last appointment with the scrolling ticker across the top of the screen. For channel managers who need to report how MDF dollars are used, the SalesDash Portal simplifies proof of performance reporting with their participating partners. SalesDash Portal Works with Your CRM The problem is most CRMs are not designed for the rapid pace of cold calling efforts. CRM applications are primarily designed for managing accounts and opportunities through the sales cycle. During a Call Blitz, your team uses the SalesDash Portal to turn cold leads into opportunities. Once a new opportunity has been generated, it is quickly uploaded to your CRM system for immediate follow up. 6
  • 7. SalesDash Portal: The SalesDash Portal Provides • Live Reporting: Micro and macro-level reporting about the Call Blitz performance overall. • Outbound Calling: Interface is designed for outbound calling at a fast pace. • Real-time Ticker: Scrolls at the top of the screen to display the current sales status of participants. • Document Library: All related materials are accessible to all participants, from call scripts and questions, to collateral. • Record Assignment: Assign and reassign records to participants to keep contacts separated. • Export at Will: Export metrics and records into a spreadsheet during and at the end of an event. • Proof of Performance Automated Email Alerts: Send alerts to participants based upon the thresholds your choose. Scrolling Ticker Multiple Report Types Click On Chart To Drill Down Track Overall Performance and SPIFFS 7
  • 8. eCoast: Your Mission Control Team Taking the Cold Out of Cold Calling The good news is your team won’t Blitz alone. You’ll have a mission control team at eCoast to train all participants on tele-prospecting best practices and to assist with every phase of the campaign. Additionally, your sales reps/channel partners will be calling alongside one another, giving them the camaraderie needed to make the cold calling experience a warm one. Mission Preparations • Set Up and Event Planning: You are assigned a program manager to walk you through the process of setting up a Call Blitz event. • Agenda Creation: We help you create an agenda for the Call Blitz day, complete with SPIFFs, meals, and time to recognize the Top Performers. • Participant Enablement: We provide hands-on training to prepare Call Blitz participants on how it works. • Market Guard: We assist in the assignment of calling contacts for each participant to prevent any confusion or territory issues. • List Services: We can assist with list services by uploading an existing list provided by your team, or by providing your team with a brand-new list of contacts. At any time, you are able to supplement a list with additional records; just send them to us and we’ll take care of the rest. • Content Customization: We work with your team to develop the Calling Scripts, recommended Voice Mail message, and Frequently Asked Questions that typically come up during a Call Blitz. During the Launch • • List Loads: eCoast will upload data into the portal prior to the start of the Blitz. In some cases, there may be a need to load more lists during an active Call Blitz, and eCoast will assist with that. • 8 Dedicated Technical Support: Each Call Blitz is assigned a specific Toll Free Support Line. Upload to Your CRM: Once the event is over, we supply a download (based off of your CRM Export Template) for you to upload into your existing CRM tool for continued opportunity management.
  • 9. www.ecoastsales.com 1.877.766.7355 sales@ecoastsales.com Ready To Blitz: Prepare For Takeoff The Importance of SPIFFS Driving Behavior: SPIFFs (Sales Promotion Incentive Funds) can enhance competition; create a fun environment, and reward participants and managers alike. You can use SPIFFs to drive behavior with rewards such as scratch tickets, lottery tickets, gift cards, T-shirts, company swag or cash to encourage participants to: • Log into the SalesDash portal before the Call Blitz begins to strategize • Update call records within the first half hour of the Call Blitz or in a given time period (one hour, two hours etc.) • Have participants update as many records as possible over the entire duration of the Call Blitz • Have managers encourage their reps to make the most record updates in their territory over the entire duration of the Call Blitz Driving Results: You will want to use your larger prizes to drive results, with rewards such as: gift cards or cash, sporting event tickets, paid time off, happy hour with free drinks and appetizers, membership to a club, hi-tech devices (tablets, laptops, TVs). Use these SPIFFs to drive your team to: • Set the most appointments over the course of the entire Call Blitz • Set the most appointments within a given time period (one hour, two hours, etc.) • Generate the most estimated pipeline • Manage their territory to the most appointments over the entire duration of the Call Blitz 9
  • 10. Ready To Blitz? Call Us For A Free Demo Call Blitz Success Factors A Call Blitz should be energetic, fun, exciting and fast; typically one to three business days followed by a month of nurturing. The environment should offer encouragement, support, friendly competition and rewards. When the participants begin seeing the benefit of their efforts, the success of the event will be unprecedented. Ready To Take A Simulated Flight? We can show you, step-by-step, how to roll out this type of event to your channel and start refreshing that sales pipeline today. Request a demonstration at sales@ecoastsales.com or call us at 1-877-766-7355. www.ecoastsales.com 10 1.877.766.7355 sales@ecoastsales.com