SlideShare une entreprise Scribd logo
1  sur  15
Télécharger pour lire hors ligne
SOCIAL MEDIA  FOR THE REGULATED  UTILITY INDUSTRY Carolyn Elefant Nextgenerationenergylaw.com @nxtgenenergylaw October 2011
Why bother with social media in an old school industry?
24-7 world where information travels at the speed of light
Less costly than traditional tools
A Mobile World… Where will you get people’s attention?
Social media builds and reinforces connections in a collegial industry
What is social media? Conversations taking place 24/7 online
Facebook Glossary: Personal page (friends) v. biz page (“like”) “ Tagging” - identification mechanism Privacy settings Policies page
Twitter Glossary: Tweet- 140 character communication Follower - those who read your tweets To tweet - verb for using Twitter @carolynelefant - addressing another user DM - direct message RT - retweet (forward the message to others) # - hashtag - categorizes conversations
 
Three Common Features of SM ,[object Object],[object Object],[object Object],= Loss of control and formality
Legal Issues Re: Utility Use of Social Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions for the future Social media use for public outreach and stakeholder input? Treatment of consumer-generated content? Metrics to evaluate effective use? Duty to monitor/responsibility for falsely transmitted 3rd party content? Limits on inviting disclosure of information? Universal access? Overseeing accuracy? Role of commissions v. AG/FTC? Record-keeping protocols?
Regulatory approaches to an evolving area: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
www.linkedin.com/in/carolynelefant @carolynelefant, @nxtgenenergylaw https://plus.google.com/112199202096472402474 www.facebook.com/carolynelefant Where to find me online: Carolynelefant.com [email_address] Available on Amazon

Contenu connexe

Tendances

The Evolution of Identity Online
The Evolution of Identity OnlineThe Evolution of Identity Online
The Evolution of Identity OnlineNico Perez
 
Tech Companies and the Fight for Privacy
Tech Companies and the Fight for PrivacyTech Companies and the Fight for Privacy
Tech Companies and the Fight for PrivacyTier10
 
Positioning the User in Mobile Locative Apps
Positioning the User in Mobile Locative AppsPositioning the User in Mobile Locative Apps
Positioning the User in Mobile Locative AppsGlen Farrelly
 
Positioning the User in Mobile Locative Apps
Positioning the User in Mobile Locative AppsPositioning the User in Mobile Locative Apps
Positioning the User in Mobile Locative AppsGlen Farrelly
 
Case 5 facebook meeting 2
Case 5 facebook meeting 2Case 5 facebook meeting 2
Case 5 facebook meeting 2szarinammd
 
Social Justice & Black Twitter
Social Justice & Black TwitterSocial Justice & Black Twitter
Social Justice & Black TwitterAyodele Odubela
 
Diageo\'s Digital Marketing Code
Diageo\'s Digital Marketing CodeDiageo\'s Digital Marketing Code
Diageo\'s Digital Marketing CodeClayton T Ford
 
Social Media In the Workplace
Social Media In the WorkplaceSocial Media In the Workplace
Social Media In the WorkplaceRosenthalLurie
 
Facebook: It's About the Money
Facebook:  It's About the MoneyFacebook:  It's About the Money
Facebook: It's About the Moneynhainisaini
 
Case 2.2 : Facebook It's About the Money
Case 2.2 : Facebook It's About the MoneyCase 2.2 : Facebook It's About the Money
Case 2.2 : Facebook It's About the MoneyAya Wan Idris
 
Facebook's dilemma case study
Facebook's dilemma case studyFacebook's dilemma case study
Facebook's dilemma case studyKarla Pappa
 

Tendances (11)

The Evolution of Identity Online
The Evolution of Identity OnlineThe Evolution of Identity Online
The Evolution of Identity Online
 
Tech Companies and the Fight for Privacy
Tech Companies and the Fight for PrivacyTech Companies and the Fight for Privacy
Tech Companies and the Fight for Privacy
 
Positioning the User in Mobile Locative Apps
Positioning the User in Mobile Locative AppsPositioning the User in Mobile Locative Apps
Positioning the User in Mobile Locative Apps
 
Positioning the User in Mobile Locative Apps
Positioning the User in Mobile Locative AppsPositioning the User in Mobile Locative Apps
Positioning the User in Mobile Locative Apps
 
Case 5 facebook meeting 2
Case 5 facebook meeting 2Case 5 facebook meeting 2
Case 5 facebook meeting 2
 
Social Justice & Black Twitter
Social Justice & Black TwitterSocial Justice & Black Twitter
Social Justice & Black Twitter
 
Diageo\'s Digital Marketing Code
Diageo\'s Digital Marketing CodeDiageo\'s Digital Marketing Code
Diageo\'s Digital Marketing Code
 
Social Media In the Workplace
Social Media In the WorkplaceSocial Media In the Workplace
Social Media In the Workplace
 
Facebook: It's About the Money
Facebook:  It's About the MoneyFacebook:  It's About the Money
Facebook: It's About the Money
 
Case 2.2 : Facebook It's About the Money
Case 2.2 : Facebook It's About the MoneyCase 2.2 : Facebook It's About the Money
Case 2.2 : Facebook It's About the Money
 
Facebook's dilemma case study
Facebook's dilemma case studyFacebook's dilemma case study
Facebook's dilemma case study
 

En vedette

Seia Nrelrampingpaper2008
Seia Nrelrampingpaper2008Seia Nrelrampingpaper2008
Seia Nrelrampingpaper2008Carolyn Elefant
 
OREC Webinar: From Silicon Valley to Wall Street to Foggy Bottom:
OREC Webinar: From Silicon Valley to Wall Street to Foggy Bottom:OREC Webinar: From Silicon Valley to Wall Street to Foggy Bottom:
OREC Webinar: From Silicon Valley to Wall Street to Foggy Bottom:Carolyn Elefant
 
Six Start-Up Technology Trends That Start Up Lawyers Can Use
Six Start-Up Technology Trends That Start Up Lawyers Can UseSix Start-Up Technology Trends That Start Up Lawyers Can Use
Six Start-Up Technology Trends That Start Up Lawyers Can UseCarolyn Elefant
 
Rulesof21stcenturysololawpractice
Rulesof21stcenturysololawpracticeRulesof21stcenturysololawpractice
Rulesof21stcenturysololawpracticeCarolyn Elefant
 
Wisdom ... secret to happiness
Wisdom ... secret to happinessWisdom ... secret to happiness
Wisdom ... secret to happinessnotbirth
 
Carolyn Elefant Speaks at IEEFA Conference
Carolyn Elefant Speaks at IEEFA ConferenceCarolyn Elefant Speaks at IEEFA Conference
Carolyn Elefant Speaks at IEEFA ConferenceCarolyn Elefant
 

En vedette (9)

Seia Nrelrampingpaper2008
Seia Nrelrampingpaper2008Seia Nrelrampingpaper2008
Seia Nrelrampingpaper2008
 
Pérez martínez jose_antonio_activitat_11
Pérez martínez jose_antonio_activitat_11Pérez martínez jose_antonio_activitat_11
Pérez martínez jose_antonio_activitat_11
 
OREC Webinar: From Silicon Valley to Wall Street to Foggy Bottom:
OREC Webinar: From Silicon Valley to Wall Street to Foggy Bottom:OREC Webinar: From Silicon Valley to Wall Street to Foggy Bottom:
OREC Webinar: From Silicon Valley to Wall Street to Foggy Bottom:
 
Abaethicspapers1104
Abaethicspapers1104Abaethicspapers1104
Abaethicspapers1104
 
Six Start-Up Technology Trends That Start Up Lawyers Can Use
Six Start-Up Technology Trends That Start Up Lawyers Can UseSix Start-Up Technology Trends That Start Up Lawyers Can Use
Six Start-Up Technology Trends That Start Up Lawyers Can Use
 
Visita al zoo
Visita al zooVisita al zoo
Visita al zoo
 
Rulesof21stcenturysololawpractice
Rulesof21stcenturysololawpracticeRulesof21stcenturysololawpractice
Rulesof21stcenturysololawpractice
 
Wisdom ... secret to happiness
Wisdom ... secret to happinessWisdom ... secret to happiness
Wisdom ... secret to happiness
 
Carolyn Elefant Speaks at IEEFA Conference
Carolyn Elefant Speaks at IEEFA ConferenceCarolyn Elefant Speaks at IEEFA Conference
Carolyn Elefant Speaks at IEEFA Conference
 

Similaire à Legal Issues Re: Social Media for the Regulated Utility Industry

Integrating Social Media and How To Use It
Integrating Social Media  and How To Use It Integrating Social Media  and How To Use It
Integrating Social Media and How To Use It Jared Roy
 
Social networking for Customer Contact — Frost & Sullivan
Social networking for Customer Contact —  Frost & SullivanSocial networking for Customer Contact —  Frost & Sullivan
Social networking for Customer Contact — Frost & Sullivanelcontact.com
 
Corporate Relations - Social media presentation
Corporate Relations - Social media presentationCorporate Relations - Social media presentation
Corporate Relations - Social media presentationLeedsMet_CR
 
Straight Talk for Lawyers Using Social Media
Straight Talk for Lawyers Using Social MediaStraight Talk for Lawyers Using Social Media
Straight Talk for Lawyers Using Social MediaDeborah Gonzalez, Esq.
 
Social Media for Law Firms
Social Media for Law Firms Social Media for Law Firms
Social Media for Law Firms Social Strategy1
 
Presentation big data and social media final_video
Presentation big data and social media final_videoPresentation big data and social media final_video
Presentation big data and social media final_videoramikaurraminder
 
Social Media Ethical Use for Finance & Insurance
Social Media Ethical Use for Finance & InsuranceSocial Media Ethical Use for Finance & Insurance
Social Media Ethical Use for Finance & InsuranceDeborah Gonzalez, Esq.
 
Rx for Ad Agencies Suffering From Direct, Digital and Social Media Confusion...
Rx for Ad Agencies Suffering From Direct,  Digital and Social Media Confusion...Rx for Ad Agencies Suffering From Direct,  Digital and Social Media Confusion...
Rx for Ad Agencies Suffering From Direct, Digital and Social Media Confusion...Clive Maclean
 
Social Media Marketing
Social Media MarketingSocial Media Marketing
Social Media Marketingguest0a20a01c
 
Points & Pitfalls of Social Media
Points & Pitfalls of Social MediaPoints & Pitfalls of Social Media
Points & Pitfalls of Social MediaDavid Cain
 
Internet & Social Media issues for brand owners
Internet & Social Media issues for brand ownersInternet & Social Media issues for brand owners
Internet & Social Media issues for brand ownersDavid Green
 
Web 2.0..Business Friend or Foe?
Web 2.0..Business Friend or Foe?Web 2.0..Business Friend or Foe?
Web 2.0..Business Friend or Foe?Stites & Harbison
 
Financial Advisors’ Use of Social Media - 2010 Survey
Financial Advisors’ Use of Social Media - 2010 Survey Financial Advisors’ Use of Social Media - 2010 Survey
Financial Advisors’ Use of Social Media - 2010 Survey LederMark Communications
 
Financial Advisors' Use of Social Media - 2010 Survey
Financial Advisors' Use of Social Media - 2010 SurveyFinancial Advisors' Use of Social Media - 2010 Survey
Financial Advisors' Use of Social Media - 2010 Surveygerrileder
 
SMAC - The paradigm shift : Creating future of the Enterprise
SMAC - The paradigm shift : Creating future of the EnterpriseSMAC - The paradigm shift : Creating future of the Enterprise
SMAC - The paradigm shift : Creating future of the EnterpriseNikhil Kulkarni
 
Exhibitor2011 S404 Leveraging Social Media to Drive Better Engagement & Results
Exhibitor2011 S404 Leveraging Social Media to Drive Better Engagement & ResultsExhibitor2011 S404 Leveraging Social Media to Drive Better Engagement & Results
Exhibitor2011 S404 Leveraging Social Media to Drive Better Engagement & ResultsLumen Consulting
 

Similaire à Legal Issues Re: Social Media for the Regulated Utility Industry (20)

Integrating Social Media and How To Use It
Integrating Social Media  and How To Use It Integrating Social Media  and How To Use It
Integrating Social Media and How To Use It
 
Social Media Introduction
Social Media IntroductionSocial Media Introduction
Social Media Introduction
 
Social networking for Customer Contact — Frost & Sullivan
Social networking for Customer Contact —  Frost & SullivanSocial networking for Customer Contact —  Frost & Sullivan
Social networking for Customer Contact — Frost & Sullivan
 
Corporate Relations - Social media presentation
Corporate Relations - Social media presentationCorporate Relations - Social media presentation
Corporate Relations - Social media presentation
 
Straight Talk for Lawyers Using Social Media
Straight Talk for Lawyers Using Social MediaStraight Talk for Lawyers Using Social Media
Straight Talk for Lawyers Using Social Media
 
Social Media for Law Firms
Social Media for Law Firms Social Media for Law Firms
Social Media for Law Firms
 
Presentation big data and social media final_video
Presentation big data and social media final_videoPresentation big data and social media final_video
Presentation big data and social media final_video
 
Social Media Ethical Use for Finance & Insurance
Social Media Ethical Use for Finance & InsuranceSocial Media Ethical Use for Finance & Insurance
Social Media Ethical Use for Finance & Insurance
 
Rx for Ad Agencies Suffering From Direct, Digital and Social Media Confusion...
Rx for Ad Agencies Suffering From Direct,  Digital and Social Media Confusion...Rx for Ad Agencies Suffering From Direct,  Digital and Social Media Confusion...
Rx for Ad Agencies Suffering From Direct, Digital and Social Media Confusion...
 
Social Technology Quarterly 08
Social Technology Quarterly 08Social Technology Quarterly 08
Social Technology Quarterly 08
 
Social Media Marketing
Social Media MarketingSocial Media Marketing
Social Media Marketing
 
Points & Pitfalls of Social Media
Points & Pitfalls of Social MediaPoints & Pitfalls of Social Media
Points & Pitfalls of Social Media
 
Internet & Social Media issues for brand owners
Internet & Social Media issues for brand ownersInternet & Social Media issues for brand owners
Internet & Social Media issues for brand owners
 
Web 2.0..Business Friend or Foe?
Web 2.0..Business Friend or Foe?Web 2.0..Business Friend or Foe?
Web 2.0..Business Friend or Foe?
 
Business Social Media Overview
Business Social Media OverviewBusiness Social Media Overview
Business Social Media Overview
 
Financial Advisors’ Use of Social Media - 2010 Survey
Financial Advisors’ Use of Social Media - 2010 Survey Financial Advisors’ Use of Social Media - 2010 Survey
Financial Advisors’ Use of Social Media - 2010 Survey
 
Financial Advisors' Use of Social Media - 2010 Survey
Financial Advisors' Use of Social Media - 2010 SurveyFinancial Advisors' Use of Social Media - 2010 Survey
Financial Advisors' Use of Social Media - 2010 Survey
 
SMAC - The paradigm shift : Creating future of the Enterprise
SMAC - The paradigm shift : Creating future of the EnterpriseSMAC - The paradigm shift : Creating future of the Enterprise
SMAC - The paradigm shift : Creating future of the Enterprise
 
Social media-assessment
Social media-assessmentSocial media-assessment
Social media-assessment
 
Exhibitor2011 S404 Leveraging Social Media to Drive Better Engagement & Results
Exhibitor2011 S404 Leveraging Social Media to Drive Better Engagement & ResultsExhibitor2011 S404 Leveraging Social Media to Drive Better Engagement & Results
Exhibitor2011 S404 Leveraging Social Media to Drive Better Engagement & Results
 

Plus de Carolyn Elefant

Assessment Test for Law Firm Websites
Assessment Test for Law Firm WebsitesAssessment Test for Law Firm Websites
Assessment Test for Law Firm WebsitesCarolyn Elefant
 
Request to Rescind MSBA Ethics Op. 1992-19
Request to Rescind MSBA Ethics Op. 1992-19Request to Rescind MSBA Ethics Op. 1992-19
Request to Rescind MSBA Ethics Op. 1992-19Carolyn Elefant
 
Faster, Better, Cheaper: Achieving the Trifecta With Technology
Faster, Better, Cheaper: Achieving the Trifecta With TechnologyFaster, Better, Cheaper: Achieving the Trifecta With Technology
Faster, Better, Cheaper: Achieving the Trifecta With TechnologyCarolyn Elefant
 
Risks for Lawyers of NOT Using Technology & Digital Media to Connect With Cli...
Risks for Lawyers of NOT Using Technology & Digital Media to Connect With Cli...Risks for Lawyers of NOT Using Technology & Digital Media to Connect With Cli...
Risks for Lawyers of NOT Using Technology & Digital Media to Connect With Cli...Carolyn Elefant
 
Making Solo Practice Sustainable
Making Solo Practice SustainableMaking Solo Practice Sustainable
Making Solo Practice SustainableCarolyn Elefant
 
C epipelinepresent112013
C epipelinepresent112013C epipelinepresent112013
C epipelinepresent112013Carolyn Elefant
 
Social Media For Utilities: Law and Practices
Social Media For Utilities: Law and PracticesSocial Media For Utilities: Law and Practices
Social Media For Utilities: Law and PracticesCarolyn Elefant
 
Order No. 1000 and Beyond: Transmission Policy, Renewables and More
Order No. 1000 and Beyond: Transmission Policy, Renewables and MoreOrder No. 1000 and Beyond: Transmission Policy, Renewables and More
Order No. 1000 and Beyond: Transmission Policy, Renewables and MoreCarolyn Elefant
 
Free Stuff for Going Solo; an excerpt from Launching a 21st Century Law Practice
Free Stuff for Going Solo; an excerpt from Launching a 21st Century Law PracticeFree Stuff for Going Solo; an excerpt from Launching a 21st Century Law Practice
Free Stuff for Going Solo; an excerpt from Launching a 21st Century Law PracticeCarolyn Elefant
 
LinkedIn, Facebook & Twitter for Lawyers
LinkedIn, Facebook & Twitter for LawyersLinkedIn, Facebook & Twitter for Lawyers
LinkedIn, Facebook & Twitter for LawyersCarolyn Elefant
 
21stcenturyretainer mbsa
21stcenturyretainer mbsa21stcenturyretainer mbsa
21stcenturyretainer mbsaCarolyn Elefant
 
Know Your Rights When A FERC Pipeline Comes to Your Community
Know Your Rights When A FERC Pipeline Comes to Your CommunityKnow Your Rights When A FERC Pipeline Comes to Your Community
Know Your Rights When A FERC Pipeline Comes to Your CommunityCarolyn Elefant
 
Breaking the Gridlock in Marine Renewable Energy Development
Breaking the Gridlock in Marine Renewable Energy DevelopmentBreaking the Gridlock in Marine Renewable Energy Development
Breaking the Gridlock in Marine Renewable Energy DevelopmentCarolyn Elefant
 
Feed In Tariff: California CPUC v. FERC
Feed In Tariff: California CPUC v. FERCFeed In Tariff: California CPUC v. FERC
Feed In Tariff: California CPUC v. FERCCarolyn Elefant
 
Breaking the Gridlock in Marine Renewables
Breaking the Gridlock in Marine RenewablesBreaking the Gridlock in Marine Renewables
Breaking the Gridlock in Marine RenewablesCarolyn Elefant
 
Cooperative federalism and energy law
Cooperative federalism and energy lawCooperative federalism and energy law
Cooperative federalism and energy lawCarolyn Elefant
 

Plus de Carolyn Elefant (20)

Brandywine fiveacp fees
Brandywine fiveacp feesBrandywine fiveacp fees
Brandywine fiveacp fees
 
Assessment Test for Law Firm Websites
Assessment Test for Law Firm WebsitesAssessment Test for Law Firm Websites
Assessment Test for Law Firm Websites
 
Request to Rescind MSBA Ethics Op. 1992-19
Request to Rescind MSBA Ethics Op. 1992-19Request to Rescind MSBA Ethics Op. 1992-19
Request to Rescind MSBA Ethics Op. 1992-19
 
Faster, Better, Cheaper: Achieving the Trifecta With Technology
Faster, Better, Cheaper: Achieving the Trifecta With TechnologyFaster, Better, Cheaper: Achieving the Trifecta With Technology
Faster, Better, Cheaper: Achieving the Trifecta With Technology
 
Risks for Lawyers of NOT Using Technology & Digital Media to Connect With Cli...
Risks for Lawyers of NOT Using Technology & Digital Media to Connect With Cli...Risks for Lawyers of NOT Using Technology & Digital Media to Connect With Cli...
Risks for Lawyers of NOT Using Technology & Digital Media to Connect With Cli...
 
Making Solo Practice Sustainable
Making Solo Practice SustainableMaking Solo Practice Sustainable
Making Solo Practice Sustainable
 
C epipelinepresent112013
C epipelinepresent112013C epipelinepresent112013
C epipelinepresent112013
 
Michigansystemrevised
MichigansystemrevisedMichigansystemrevised
Michigansystemrevised
 
Social Media For Utilities: Law and Practices
Social Media For Utilities: Law and PracticesSocial Media For Utilities: Law and Practices
Social Media For Utilities: Law and Practices
 
Order No. 1000 and Beyond: Transmission Policy, Renewables and More
Order No. 1000 and Beyond: Transmission Policy, Renewables and MoreOrder No. 1000 and Beyond: Transmission Policy, Renewables and More
Order No. 1000 and Beyond: Transmission Policy, Renewables and More
 
Socialmediafood
SocialmediafoodSocialmediafood
Socialmediafood
 
Free Stuff for Going Solo; an excerpt from Launching a 21st Century Law Practice
Free Stuff for Going Solo; an excerpt from Launching a 21st Century Law PracticeFree Stuff for Going Solo; an excerpt from Launching a 21st Century Law Practice
Free Stuff for Going Solo; an excerpt from Launching a 21st Century Law Practice
 
LinkedIn, Facebook & Twitter for Lawyers
LinkedIn, Facebook & Twitter for LawyersLinkedIn, Facebook & Twitter for Lawyers
LinkedIn, Facebook & Twitter for Lawyers
 
21stcenturyretainer mbsa
21stcenturyretainer mbsa21stcenturyretainer mbsa
21stcenturyretainer mbsa
 
Orec DOE summary
Orec DOE summaryOrec DOE summary
Orec DOE summary
 
Know Your Rights When A FERC Pipeline Comes to Your Community
Know Your Rights When A FERC Pipeline Comes to Your CommunityKnow Your Rights When A FERC Pipeline Comes to Your Community
Know Your Rights When A FERC Pipeline Comes to Your Community
 
Breaking the Gridlock in Marine Renewable Energy Development
Breaking the Gridlock in Marine Renewable Energy DevelopmentBreaking the Gridlock in Marine Renewable Energy Development
Breaking the Gridlock in Marine Renewable Energy Development
 
Feed In Tariff: California CPUC v. FERC
Feed In Tariff: California CPUC v. FERCFeed In Tariff: California CPUC v. FERC
Feed In Tariff: California CPUC v. FERC
 
Breaking the Gridlock in Marine Renewables
Breaking the Gridlock in Marine RenewablesBreaking the Gridlock in Marine Renewables
Breaking the Gridlock in Marine Renewables
 
Cooperative federalism and energy law
Cooperative federalism and energy lawCooperative federalism and energy law
Cooperative federalism and energy law
 

Dernier

BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBBPMedia1
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)tazeenaila12
 
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...ISONIKELtd
 
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toumarfarooquejamali32
 
7movierulz.uk
7movierulz.uk7movierulz.uk
7movierulz.ukaroemirsr
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato pptElizangelaSoaresdaCo
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examplesamberjiles31
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Onlinelng ths
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsIntellect Design Arena Ltd
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxWorkforce Group
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsyasinnathani
 
Scrum Events & How to run them effectively
Scrum Events & How to run them effectivelyScrum Events & How to run them effectively
Scrum Events & How to run them effectivelyMarianna Nakou
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsP&CO
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...Khaled Al Awadi
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Anyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyAnyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyHanna Klim
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 

Dernier (20)

BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
 
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
ISONIKE Ltd Accreditation for the Conformity Assessment and Certification of ...
 
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb to
 
7movierulz.uk
7movierulz.uk7movierulz.uk
7movierulz.uk
 
Investment Opportunity for Thailand's Automotive & EV Industries
Investment Opportunity for Thailand's Automotive & EV IndustriesInvestment Opportunity for Thailand's Automotive & EV Industries
Investment Opportunity for Thailand's Automotive & EV Industries
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato ppt
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examples
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Online
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking Applications
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story points
 
Scrum Events & How to run them effectively
Scrum Events & How to run them effectivelyScrum Events & How to run them effectively
Scrum Events & How to run them effectively
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizations
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
Anyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyAnyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agency
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 

Legal Issues Re: Social Media for the Regulated Utility Industry

  • 1. SOCIAL MEDIA FOR THE REGULATED UTILITY INDUSTRY Carolyn Elefant Nextgenerationenergylaw.com @nxtgenenergylaw October 2011
  • 2. Why bother with social media in an old school industry?
  • 3. 24-7 world where information travels at the speed of light
  • 4. Less costly than traditional tools
  • 5. A Mobile World… Where will you get people’s attention?
  • 6. Social media builds and reinforces connections in a collegial industry
  • 7. What is social media? Conversations taking place 24/7 online
  • 8. Facebook Glossary: Personal page (friends) v. biz page (“like”) “ Tagging” - identification mechanism Privacy settings Policies page
  • 9. Twitter Glossary: Tweet- 140 character communication Follower - those who read your tweets To tweet - verb for using Twitter @carolynelefant - addressing another user DM - direct message RT - retweet (forward the message to others) # - hashtag - categorizes conversations
  • 10.  
  • 11.
  • 12.
  • 13. Questions for the future Social media use for public outreach and stakeholder input? Treatment of consumer-generated content? Metrics to evaluate effective use? Duty to monitor/responsibility for falsely transmitted 3rd party content? Limits on inviting disclosure of information? Universal access? Overseeing accuracy? Role of commissions v. AG/FTC? Record-keeping protocols?
  • 14.
  • 15. www.linkedin.com/in/carolynelefant @carolynelefant, @nxtgenenergylaw https://plus.google.com/112199202096472402474 www.facebook.com/carolynelefant Where to find me online: Carolynelefant.com [email_address] Available on Amazon