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Failing in the right direction

              Kate Carruthers
             Sydney - May 2012



May 2012         © 2012 Kate Carruthers | katecarruthers.com   1
A traditional approach...




            Source: The PDMA Handbook of New Product Development, 2nd Edition, Kenneth B. Kahn (Editor)
            http://www.adept-plm.com/Handbook2.htm
 May 2012                                                    © 2012 Kate Carruthers | katecarruthers.com   2
A traditional approach...




            Source: Sashimi Waterfall Software Development Process, Jim Rising, 2009
            http://www.managedmayhem.com/2009/05/06/sashimi-waterfall-software-development-process/




 May 2012                                                     © 2012 Kate Carruthers | katecarruthers.com   3
Too big to fail...




Source: http://entertainment.howstuffworks.com/death-star.htm


        May 2012                                                © 2012 Kate Carruthers | katecarruthers.com   4
social
media
changes
everything




Source: The Conversation Prism by Brian Solis and Jesse Thomas
http://www.briansolis.com/2009/03/conversation-prism-v20/



  May 2012                                                       © 2012 Kate Carruthers | katecarruthers.com   5
What changes?
1. Focus
2. Operational tempo
3. Skills
4. Resources
5. Trust

May 2012     © 2012 Kate Carruthers | katecarruthers.com   6
Opportunities arising?




    Source: Chris Schaumann, 2010
    http://www.slideshare.net/chriss/social-media-at-nokia-social-media-marketing-conference

May 2012                                                             © 2012 Kate Carruthers | katecarruthers.com   7
Continuous engagement...
                        Relationship


           Adjustment                                             Dialogue




               Experiment                               Listening

May 2012            © 2012 Kate Carruthers | katecarruthers.com              8
“What’s the
ROI of
your mother?”
Source: Gary Vaynerchuk
http://www.youtube.com/watch?v=xZY5b85KoOU&feature=related




    May 2012                                                 © 2012 Kate Carruthers | katecarruthers.com   9
Other ways of doing things...




           Source: http://blog.twg.ca/2009/04/selling-agile-are-estimates-the-new-spec/


May 2012                                                             © 2012 Kate Carruthers | katecarruthers.com   10
Source: David Armano, 2009
http://www.flickr.com/photos/7855449@N02/3639720644/in/set-72157606844282993
May 2012                                                    © 2012 Kate Carruthers | katecarruthers.com   11
“Learning doesn't happen
       from failure itself but rather
       from analyzing the failure,
       making a change, and then
       trying again. Over time this
       gives you a deep
       understanding of the
       problem domain”
Michael Hunter – Fail Fast 2005
http://blogs.msdn.com/b/micahel/archive/2005/08/17/failfast.aspx


   May 2012                                                        © 2012 Kate Carruthers | katecarruthers.com   12
Thank-you.


                                     Kate Carruthers
                                     Slideshare.net/carruthk
                                     Twitter: @kcarruthers
                                     katecarruthers.com




May 2012   © 2012 Kate Carruthers | katecarruthers.com         13

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Failing in the right direction

  • 1. Failing in the right direction Kate Carruthers Sydney - May 2012 May 2012 © 2012 Kate Carruthers | katecarruthers.com 1
  • 2. A traditional approach... Source: The PDMA Handbook of New Product Development, 2nd Edition, Kenneth B. Kahn (Editor) http://www.adept-plm.com/Handbook2.htm May 2012 © 2012 Kate Carruthers | katecarruthers.com 2
  • 3. A traditional approach... Source: Sashimi Waterfall Software Development Process, Jim Rising, 2009 http://www.managedmayhem.com/2009/05/06/sashimi-waterfall-software-development-process/ May 2012 © 2012 Kate Carruthers | katecarruthers.com 3
  • 4. Too big to fail... Source: http://entertainment.howstuffworks.com/death-star.htm May 2012 © 2012 Kate Carruthers | katecarruthers.com 4
  • 5. social media changes everything Source: The Conversation Prism by Brian Solis and Jesse Thomas http://www.briansolis.com/2009/03/conversation-prism-v20/ May 2012 © 2012 Kate Carruthers | katecarruthers.com 5
  • 6. What changes? 1. Focus 2. Operational tempo 3. Skills 4. Resources 5. Trust May 2012 © 2012 Kate Carruthers | katecarruthers.com 6
  • 7. Opportunities arising? Source: Chris Schaumann, 2010 http://www.slideshare.net/chriss/social-media-at-nokia-social-media-marketing-conference May 2012 © 2012 Kate Carruthers | katecarruthers.com 7
  • 8. Continuous engagement... Relationship Adjustment Dialogue Experiment Listening May 2012 © 2012 Kate Carruthers | katecarruthers.com 8
  • 9. “What’s the ROI of your mother?” Source: Gary Vaynerchuk http://www.youtube.com/watch?v=xZY5b85KoOU&feature=related May 2012 © 2012 Kate Carruthers | katecarruthers.com 9
  • 10. Other ways of doing things... Source: http://blog.twg.ca/2009/04/selling-agile-are-estimates-the-new-spec/ May 2012 © 2012 Kate Carruthers | katecarruthers.com 10
  • 11. Source: David Armano, 2009 http://www.flickr.com/photos/7855449@N02/3639720644/in/set-72157606844282993 May 2012 © 2012 Kate Carruthers | katecarruthers.com 11
  • 12. “Learning doesn't happen from failure itself but rather from analyzing the failure, making a change, and then trying again. Over time this gives you a deep understanding of the problem domain” Michael Hunter – Fail Fast 2005 http://blogs.msdn.com/b/micahel/archive/2005/08/17/failfast.aspx May 2012 © 2012 Kate Carruthers | katecarruthers.com 12
  • 13. Thank-you. Kate Carruthers Slideshare.net/carruthk Twitter: @kcarruthers katecarruthers.com May 2012 © 2012 Kate Carruthers | katecarruthers.com 13