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Involving the Black
communities in
Mental Health
services
Why ?
♦ Ownership
♦ Relevance
♦ Source of knowledge
♦ Addresses the underlying contributing
 factors
Be creative about who you
listen to..
♦ Hairdressers and Barbers
♦ Street Cleaners
♦ Churches, Mosques, Gudwaras’
♦ Noise Nuisance – Environmental Health
  officers
♦ Shops who sell direct to the community
Design – form and function
♦ If we are still designing the same services in
  2004 that we were in 1974 something must
  be going wrong
♦ Communities have changed – Communities
  needs have changed
   –   The mistake of the Blenheim project
   –   Mellow, creative entertainment
   –   Oremi, working with children in care
   –   Fanon Care, becoming a landlord
Delivery – what’s in it for the
community ?
♦ Our buildings stand empty, and
  mystified
♦ People always looking for venues for
  Births, Marriages and Deaths
♦ ‘Venues that are known and used by
  the community are not feared by the
  community’
♦ Get to know family, friends and peers –
  invite them to your events
Review – who’s the piper ?
♦ We are in a highly regulated industry
♦ Invite community to tell you how you are
 doing… but only if you are going to act
 on what they say
     •   Open lunches
     •   Entertainment events with feedback
     •   Paid rota visits by members of the community
     •   Committee of elders
Critical Questions
♦ What are you doing to prevent family
  breakdown ?
♦ How are you responding to exclusions
  form schools ?
♦ How are you preventing substance
  use/abuse ?
♦ How do you help service users find and
  maintain partners ?

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From design to delivery

  • 1. Involving the Black communities in Mental Health services
  • 2. Why ? ♦ Ownership ♦ Relevance ♦ Source of knowledge ♦ Addresses the underlying contributing factors
  • 3. Be creative about who you listen to.. ♦ Hairdressers and Barbers ♦ Street Cleaners ♦ Churches, Mosques, Gudwaras’ ♦ Noise Nuisance – Environmental Health officers ♦ Shops who sell direct to the community
  • 4. Design – form and function ♦ If we are still designing the same services in 2004 that we were in 1974 something must be going wrong ♦ Communities have changed – Communities needs have changed – The mistake of the Blenheim project – Mellow, creative entertainment – Oremi, working with children in care – Fanon Care, becoming a landlord
  • 5. Delivery – what’s in it for the community ? ♦ Our buildings stand empty, and mystified ♦ People always looking for venues for Births, Marriages and Deaths ♦ ‘Venues that are known and used by the community are not feared by the community’ ♦ Get to know family, friends and peers – invite them to your events
  • 6. Review – who’s the piper ? ♦ We are in a highly regulated industry ♦ Invite community to tell you how you are doing… but only if you are going to act on what they say • Open lunches • Entertainment events with feedback • Paid rota visits by members of the community • Committee of elders
  • 7. Critical Questions ♦ What are you doing to prevent family breakdown ? ♦ How are you responding to exclusions form schools ? ♦ How are you preventing substance use/abuse ? ♦ How do you help service users find and maintain partners ?