2. About me
Michael Chik Amnesty International
CSM, CSP, Prince2 Practitioner, Macmillan Cancer Support
PMP, Certified Coach, Certified Plan International
Kanban Coaching Professional, Crisis UK
NLP Practitioner and Organiser of
the London Scrum User Group Ben & Jerry’s
Moonpig.com
Siemens
michael@arsagilis.com
Twitter: @arsagilis Disney
http://linkedin.com/in/michaelchik Photobox
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24. The Pillars of Scrum
Development
Scrum Master Product Owner
Team
The Process The How, the How The What and the When
Much and the Who (not how much)
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29. The Scrum Universe
Project Team
Stakeholders Stakeholders
Stakeholders Scrum Team Stakeholders
Scrum Product
Master Owner
Dev Team
7 people (+/- 2)
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32. Tech 1
Current Dev Process in IT Dev team
Tech 2
sprint Tech 3
planning
Tech backlog
Project 1 Project 4
Project 1
Project 2
Product
Big bug
Owner Task 1
Task 1 Product
Project 2 backlog
Project 4
Project 4
Big bug
Stakeholders, Project 4 Big bug
projects & Task 1
tasks
Big bug
Dev team working Sprint backlog
Task 1
on items in sprint
Bug 1 backlog
Bug 1
Improv 1
Improv 1
Sprint Release
outcome CI Board Bug 2
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34. In other words …
EXPECTED REALITY SOLUTION
Objectives Objectives Objectives
● ● ●
Feedback
Feedback
● ● ●
Starting point Starting point Starting point
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39. Winston Royce on Waterfall
“ ... The implementation
described above is
risky and invites
failure.
”
Winston Royce, 1970
Winston Royce, 1970
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44. Which One Is Riskier?
Plan
Build
Waterfall
Test
Review
Deploy
Plan Plan Plan Plan
Build Build Build Build
Agile
Review Deploy
Test Test Test Test
Review Review Review Review
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45. Agile Manifesto
Individuals and Process and
over
interactions tools
Working Comprehensive
over
software documentation
Customer Contract
over
collaboration negotiation
Responding to Following a
over
change plan
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46. Cross-functional teams
We are
6 months slow!
John Robert Jessica Release
I am
fast!
I’m a bit
slower!
4 months
We are a
lot faster!
John
Robert
Jessica Release
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55. Start with the WHY!
Why
Book: Start with Why: How How
Great Leaders Inspire
Everyone to Take Action
What
By Simon Sinek
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56. Create a hypothesis
We believe that people
like ________ have a
(enter customer type)
need for / problem doing
________ .
(need / action / behaviour)
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58. Measure your success / failures
AARRR!!!
Book: Lean Analytics: Use Book: How to Measure
Data to Build a Better Anything: Finding the Value
Startup Faster of Intangibles in Business
By Alistair Croll & Benjamin By Douglas Hubbard
Yoskovitz
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59. State conditions of acceptance
(required)
We will know we have
succeeded when
________, or ________,
(measurable outcome) (observable outcome)
which will contribute to
________ . (KPI)
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62. Agile UX Process @ Moonpig
Idea Let’s talk more Prototype Test Validated
Idea Idea Idea Metrics Idea Idea Idea
Hypothesis Sketch Wireframes Responses Results
Idea Idea
Paper Data Wireframe
Metrics prototypes
Idea Idea Idea Goals
Mockup
Goal
Idea Idea
Product Backlog
Idea Idea Idea Metrics Idea
Problem Wireframes
Idea Idea
Designs
Idea Idea
Goal
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63. Can we make this happen at
??
Short answer
Longer answer
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67. The Challenge – From 80 (worthless)
ideas to 3 – 5 high value solutions in a
week….
Customer lifecycle from “inspiration for travel” to post travel “sharing”
Target customers invited
to breakfast interviews
over 1 week
Source: lastminute.com
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71. Quick iterations SEO friendly breadcrumbing
New top secret Strike though Expanding touch
design pricing photo gallery
Mobile exclusive Mobile specific Call or book online
pricing search results
(capability) (capability)
Source: lastminute.com
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73. Got questions? Call Me Maybe!
Michael Chik
CSM, CSP, Prince2 Practitioner,
PMP, Certified Coach, Certified
Kanban Coaching Professional
NLP Practitioner & Organiser of
the London Scrum User Group
michael@arsagilis.com
Twitter: @arsagilis
http://linkedin.com/in/michaelchik
Slides available @ http://www.slideshare.net/casmaron/the-lean-company
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