Build a relationship with your audience by changing the way you view them. Take your target audience personas from one dimensional to three dimensional.
10. How to get from one dimension to
three
1. Understand who they are.
2. Understand what they find valuable.
3. Measure how well you provide value.
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12. Personas Content
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• Psychographic
• Challenges
• Wants
• Needs
Content Topics
Need
Help getting everyone
organized
10 Checklists That Will Get
Your Family Organized
Schedule Hacks: Get More
Done, Faster
18. 3D Persona + Journey
Visitor Lead Customer
Johnsons
(Working Moms)
Organizational
Checklists
Personalized
Coupons
How-to
Workshops
Murphys
(Business
Owners)
Go green money
saving tips
Reminder to
order holiday
customer gifts
Discounts on
reoccurring
purchases
Smiths (Startup
CEOs)
Business
Templates
Business card
coupons
Timed reminders
to refill needed
items
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26. Director of IT
• What does he or she need?
• What are his or her deep dark secrets?
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By 2017, CMOs will spend more on IT than
CIOs.
- Gartner, 2012
27. Stop thinking in one dimension.
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How can I help my company’s bottom line
without alienating my audience?