4. Beware of the Walls silos can build between
Planning and Implementation
5. Test Your Change Management
Knowledge
1. Which of the following is more responsible for failure of
change projects than the others?
a. Technology problems
b. Failure to align organization structure with the change
c. The disconnect between planning and implementation
d. Failure to modify the measurement and reward systems to
support the change
Go to the next page for the correct answer
6. Test Your Change Management
Knowledge
1. Which of the following is more responsible for failure of
change projects than the others?
a. Technology problems
b. Failure to align organization structure with the change
c. The disconnect between planning and implementation
d. Failure to modify the measurement and reward systems to
support the change
7. Wisdom from Jim Collins
“The main point is to first get
the right people on the bus
(and the wrong people off the
bus) before you figure out
where to drive it.”
Jim Collins, author of “Good to Great”
8. 2. When preparing to take on a challenging change project which
of the following should you do before the others?
a. Plan your communications for the project
b. Recruit your steering committee and transition structure
c. Create an inspiring vision
d. Get employee input
e. Provide a free buffet luncheon for your staff
Test Your Change Management
Knowledge
9. 2. When preparing to take on a challenging change project which
of the following should you do before the others?
a. Plan your communications for the project
b. Recruit your steering committee and transition structure
c. Create an inspiring vision
d. Get employee input
e. Provide a free buffet luncheon for your staff
Test Your Change Management
Knowledge
10. Wisdom from Carol Beatty
My research has shown that
one of the most important
roles of a Change Leader was
an ability to convince
organization members that
the change was necessary.
11. Test Your Change Management
Knowledge
3. As the leader of a challenging change project, your most
important task of the following five is:
a. Selling the need for change
b. Keeping your executive sponsor on board
c. Starting and ending all meetings on time
d. Acquiring a budget for the project
e. Getting customer/client input
12. Test Your Change Management
Knowledge
3. As the leader of a challenging change project, your most
important task of the following four is:
a. Selling the need for change
b. Keeping the executive sponsor on board
c. Starting and ending all meetings on time
d. Acquiring a budget for the project
e. Getting customer/client input
13. Wisdom from Bill Clinton
Leadership means bringing
people together in pursuit of
a common cause, developing
a plan to achieve it, and
staying with it until
the goal is achieved.
- As quoted in Fortune
magazine, April 7, 2014, p. 66
14. Test Your Change Management
Knowledge
4. As the leader of a challenging change project your most
valuable personal attribute will be:
a. A sense of humour
b. Perseverance
c. Intelligence
d. Extremely good looks
e. Connections
15. Test Your Change Management
Knowledge
4. As the leader of a challenging change project your most
valuable personal attribute will be:
a. A sense of humour
b. Perseverance
c. Intelligence
d. Extremely good looks
e. Connections
16. Wisdom from Daryl Conner
Don’t allow resistance to
become a detour…
Not every expression of
resistance is appropriate, nor
should it be allowed to
continue to the point of
jeopardizing realization.
17. Test Your Change Management
Knowledge
5. When faced with a persistent resister who is blocking your
change project, your best option is:
a. Ignore the SOB and move on
b. Befriend the resister and invite him/her to your home for
dinner
c. Arrange for the resister to be “outsourced”
d. Confront and ask for cooperation
e. Appoint the resister to a committee
18. Test Your Change Management
Knowledge
5. When faced with a persistent resister who is blocking your
change project, your best option is:
a. Ignore the SOB and move on
b. Befriend the resister and invite him/her to your home for
dinner
c. Arrange for the resister to be “outsourced”
d. Confront and ask for cooperation
e. Appoint the resister to a committee
19. Wisdom from David Gergen
A leader’s role is to raise
people’s aspirations
for what they can become
and to release their energies
so they will try to get there.
20. Test Your Change Management
Knowledge
6. To get buy-in to the change you should communicate a change
vision that appeals to your stakeholders’:
a. Minds
b. Hearts
c. Personal Interests
d. All three
21. Test Your Change Management
Knowledge
6. To get buy-in to the change you should communicate a change
vision that appeals to your stakeholders’:
a. Minds
b. Hearts
c. Personal Interests
d. All three
22. Wisdom from John Kotter
People who participate
will be committed to
implementing change, and
any relevant information they
have will be integrated into
the change plan.
23. Test Your Change Management
Knowledge
7. Your best chance of getting genuine commitment to the
change from stakeholders is by:
a. Promising free iPads for everyone
b. Informing them constantly
c. Involving them
d. Giving them a raise for their cooperation
e. Surveying them for their concerns
24. Test Your Change Management
Knowledge
7. Your best chance of getting genuine commitment to the
change from stakeholders is by:
a. Promising free iPads for everyone
b. Informing them constantly
c. Involving them
d. Giving them a raise for their cooperation
e. Surveying them for their concerns
26. www.warpspeedtraining.com
Test Your Change Management
Knowledge
8. Which of the following is the most important to change
implementation success?
a. Planning the rollout
b. Training for the new skills required
c. Organizing a celebration dinner
d. Getting new processes and systems in place
e. Trying pilot projects before full implementation
27. Test Your Change Management
Knowledge
8. Which of the following is the most important to change
implementation success?
a. Planning the rollout
b. Training for the new skills required
c. Organizing a celebration dinner
d. Getting new processes and systems in place
e. Pilot projects before full implementation
28. Test Your Change Management
Knowledge
9. A good rollout plan must include:
a. A clear explanation of why the change is necessary
b. A vision of what the organization will be like after the change
is implemented
c. A high-level blueprint of how the change project will proceed,
who will be involved, goals and timelines, etc.
d. A training schedule
e. All of the above
29. Test Your Change Management
Knowledge
9. A good rollout plan must include:
a. A clear explanation of why the change is necessary
b. A vision of what the organization will be like after the change
is implemented
c. A high-level blueprint of how the change project will proceed,
who will be involved, goals and timelines, etc.
d. A training schedule
e. All of the above
30. When integrated in the delivery of a
project or initiative, project management
and change management together
provide a unified approach for
achieving the desired results and
outcomes of organizational change.
- Change Management Learning Center, Prosci
31. Test Your Change Management
Knowledge
10. When should change management be integrated into project
management?
a. At the problem phase
b. At the planning phase
c. At the design phase
d. At the implementation phase
e. None of the above
32. Test Your Change Management
Knowledge
10. When should change management be integrated into project
management?
a. At the problem phase
b. At the planning phase
c. At the design phase
d. At the implementation phase
e. None of the above
34. Project Management and Change Management –
Ideal Integration
Problem or Opportunity –
Integrate Change Management
Planning – Integrate Change Management
Design – Integrate Change Management
Development – Integrate Change Management
Implementation –
Integrate Change Management
Business
Process
Improvement
35. NEEDTO KNOW MORE?
Contact me for more
information about our online
and face-to-face courses in
Change Management for
your organization
DrCarol@warpspeedtraining.com
36. We are experts in Change Management
training for Managers
Click on
Managers and Supervisors
for descriptions of our suite of courses
www.warpspeedtraining.com