SlideShare une entreprise Scribd logo
1  sur  33
Télécharger pour lire hors ligne
21st Century Mobile Marketing
Global Insights into the World’s Most Advanced Mobile Society: Japan
Christopher Billich, Infinita Inc.

April 11, 2008




                                      © 2008 Infinita Inc.    1
Who should read this report, why, and how you will benefit from it

★ Who should read this report? Operators, advertisers, media, agencies, handset manufacturers and technical
  enablers anywhere that are looking for mobile marketing insights and best practices from the world’s most advanced
  mobile society to leverage in their local markets.
★ Why? Because 21st Century Mobile Marketing provides in-depth business intelligence and expert analysis relevant to
  markets everywhere, including:
    •   Current and future developments in mobile marketing
    •   Key enabling technologies and services
    •   Detailed data on mobile consumer behavior
    •   Marketer perspective
    •   Campaign best practice case studies
    •   Drivers and barriers for mobile marketing
    •   Interviews with key industry players
★ Key questions answered in this report
    •   How has mobile marketing evolved into a USD 620 million industry in Japan (and again is set to double by 2011), and
        what lessons does this hold for other markets?
    •   How are the players in the value chain working together to scale the mobile marketing opportunity?
    •   How are the traditional players in the advertising industry approaching the mobile channel?
    •   Which advertising formats have proven successful in the mobile environment?
    •   Which mobile marketing campaigns are successful, which aren’t, and why?
    •   How will mobile marketing develop in years to come?



                                                     © 2008 Infinita Inc.            2
Author and Company Background

★ The Author: As VP Overseas Business Development at Tokyo-based Infinita Inc., Christopher Billich manages Infinita's
  market intelligence and research operations, covering the Japanese mobile industry for a wide variety of international
  and Japanese clients. He is currently focusing mainly on Mobile Social Networking, Mobile Advertising, Mobile Search and
  NFC applications. Prior to joining Infinita in 2006, Christopher worked as a consultant for online and mobile strategy in
  the German media and telecommunications industries for 7 years, advising clients like Vodafone D2 Germany, BenQ
  Mobile and Deutsche Telekom. He holds a masters degree in psychology from University of Cologne and speaks
  German, English, Japanese and Spanish, sometimes all in one sentence.


★ The Company: Infinita was founded in 2005. Originally specializing in technical development and production of mobile
  and cross-platform websites and applications for the domestic market, the company has since expanded its services to
  deliver market intelligence and research, providing in-depth analysis from one of the world's hotbeds of technological
  innovation, and conversely bringing international mobile know-how to the Japanese market. Infinita provides its services
  to a wide variety of clients in Japan and abroad, from industries like telecommunications, media and marketing, as well as
  at the governmental level.


★ Recent Major Publications: Japan Mobile Internet Report (September 2007, co-authored and by Wireless Watch
  Japan), mobagetown Report (June 2007), mixi Report (March 2007). All published by Infinita Inc., available at
  www.infinita.co.jp/research. Co-distributed by www.wirelesswatch.jp


★ Updates at www.infinita.co.jp/en.




                                                      © 2008 Infinita Inc.            3
Disclaimer

★ Opinions: Opinions are expressed in several chapters - depending on the case, they should be viewed as the opinion of
  the author or the interviewee.
★ Claims: Due to the nature of this product, all sales are final. Therefore, we recommend you study the information, table
  of contents and sample pages provided to determine whether this report fits your needs.
★ Brands and trademarks: All brands and trademarks mentioned or pictured in this report are the sole property of
  their respective owners.
★ Liability: We have gone to great lengths to ensure that all information in this report is correct and actual. However,
  Infinita Inc. does not assume any responsibility for potential errors that this report may still contain, nor for any potential
  damages or losses arising from relying on or applying the information contained herein.


★ Feedback: Whether you have purchased the full report, read the sample pages or attended a conference where we
  speak on the topic, we are greatly interested in hearing your opinion.You can contact the author directly via email at
  billich@infinita.co.jp. More detailed contact information can be found on the final page of this report.




                                                       © 2008 Infinita Inc.             4
Acknowledgements

★ Publication of this report would not have been possible without the support and contribution of many extremely kind
  and knowledgeable individuals in the mobile industry. We would like to express our sincere gratitude to:


    •   Yohei Nishikubo, Country Manager at AdMob, Tokyo
    •   Marco Koeder, Executive Director at Cyber Media, Tokyo
    •   Nobuyoshi Noda, Account Planner at Dentsu | Avenue A | Razorfish, Tokyo
    •   Mikki Jang at The Mikki Jang Project, Hong Kong
    •   Dennis Hamann, New Market Development Director Asia Pacific at Mobile Marketing Association
    •   Lawrence Cosh-Ishii, Representative Director at Mobikyo/Wireless Watch Japan, Tokyo
    •   Philip Sugai, Director, Mobile Consumer Lab and Associate Professor of Marketing at the International University of
        Japan, Niigata
    •   Benjamin Joffe, CEO at Plus Eight Star Consulting, Beijing




                                                       © 2008 Infinita Inc.          5
Methodology

★ The mobile advertising landscape in Japan is very complex and unlikely to be covered in its entirety. In order to keep this
  report digestible, we had to omit some details we did not consider essential for ensuring a thorough understanding of
  the topic at hand.


★ Research on this report started in autumn 2007. For the the production of this report, we have relied on the following
  techniques and tools:
    •   First-hand trial and analysis of all major mobile advertising and marketing services
    •   Online and print media reviews
    •   Review of mobile advertising media sales materials
    •   Analysis of key players’ financial reports
    •   Interviews and discussions with industry executives
    •   Discussions with mobile internet users




                                                       © 2008 Infinita Inc.             6
Table of Contents

 Introduction                                                        12                         Search-related vs. Non-search-related           32
                                                                                                Mobile Advertising Revenues, 2007-2011

                                                                                                Standardization                                 33
 1. Japan Mobile Market                                              14
                                                                                                Targeting                                       34
       Mobile Network Operators Market Share                         15
                                                                                                Main Site Metrics                               35
       Operator Subscribers (Net Additions)                          16
                                                                                                Main Campaign Metrics                           36
       Subscribers by Network Technology, 2004-2008                  17

       Key Differences                                               18
                                                                                         3. Key Enabling Technologies, Content and Services     37
       The Secret Sauce                                              19
                                                                                                Mobile Browsing                                 38
       Mobile Internet Ecosystem                                     20
                                                                                                Mobile Content Market Segments, 2003-2006       40
       All-Round Product Attractiveness Centered on Handsets         21
                                                                                                Mobile Messaging: Email and Decomail            41
       Voice and Data ARPU, FY2001-2007                              22
                                                                                                Mobile Music                                    42
       Voice Commoditizing and Data not Making Up for it             23
                                                                                                Mobile Games and other Java/BREW applications   43

                                                                                                Flash Lite                                      44
 2. Japan Mobile Advertising Market                                  25
                                                                                                Mobile Books and Comics                         45
       Total Mobile Telecommunications Revenue Distribution (2006)   26
                                                                                                Mobile Shopping and Auctions                    46
       Value Chain and Ecoystem                                      27
                                                                                                Mobile Social Networking                        47
       Advertising Expenditures for Major Media 2007                 30
       and Year-on-Year Changes 2006 (2005)                                                     Mobile Search                                   49

       Mobile Advertising Revenues, 2000-2011                        31                         QR Codes                                        50




                                                                          © 2008 Infinita Inc.                        7
Table of Contents

       The Off-Portal Shift                                  51                         Performance-based and Non-performance-based Mobile          70
                                                                                        Advertising Revenues, 2005-2010
       GPS and Location-based Services                       52
                                                                                        Top 10 Advantages and Disadvantages of Mobile Advertising   71
       Mobile Digital Broadcasting: 1seg                     53

       Near-Field Communication: FeliCa                      56
                                                                                 6. Mobile Media and Advertising Formats                            72
       Image Recognition and Visual Search                   58
                                                                                 6.1. NTT DoCoMo/D2 Communications                                  73

                                                                                        Official Site i-Guide                                        74
 4. Consumer Attitudes to Mobile Marketing                   59
                                                                                        Music i-Guide                                               75
       Mobile Advertising/Campaign Participation             60
                                                                                        Games i-Guide                                               76
       Preferred Types of Mobile Advertising                 61
                                                                                        i-menu Search                                               77
       Subscribing to Mail Magazines                         62
                                                                                        MessageF                                                    78
       Favorite Content in Mail Magazines                    63
                                                                                        Third-party Official Sites on i-mode                         79

                                                                                        Newspapers Text Ads Package (Third-party)                   80
 5. Marketer Attitudes to Mobile Marketing                   64
                                                                                        R25 (Third-party)                                           81
       Companies with Permanent Mobile Sites                 65
                                                                                        L25 (Third-party)                                           83
       Mobile Advertising Adoption and Future Intention      66
                                                                                        goo Mobile (Third-party)                                    84
       Preferred Media Formats in Mobile Advertising         67
                                                                                        MCN allwords (Third-party)                                  85
       Preferred Compensation Models in Mobile Advertising   68

       Metrics used to judge Campaign Efficiency              69




                                                                  © 2008 Infinita Inc.                          8
Table of Contents

 6.2 au KDDI/mediba                                       86                          Tokusuru Menu: au KDDI Formats                           105

        EZweb Menu/Categories                             87                          Tokusuru Menu: SoftBank Mobile Formats                   106

        EZweb Search                                      88                          Tokusuru Menu: NTT DoCoMo Formats                        107

        au Music Player                                   89                          Tokusuru Shopping                                        110

                                                                                      Tokusuru Travel                                          112
        EZ News Flash                                     90
                                                                                      TokuNumber/TokuWord System                               113
        au Auctions                                       91
                                                                                      3toku Cross-Operator Bundle                              114
        au one GREE                                       92
                                                                                      G Guide Mobile (Eletronic Programming Guide)             115
        EZ Hot Info                                       94
                                                                               6.5. Operator-independent Media                                 117
        au Style                                          95
                                                                                      mixi: Top Banner Ads                                     118
        Third-party Official Sites on EZweb                96
                                                                                      mixi: New Blog Entry/Comment posted Confirmation Screen   119
        PC Site Viewer                                    97                          XL Banner Ad

 6.3 SoftBank Mobile/J-Mobile                             98                          mixi: Message sent Confirmation Screen XL Banner Ad       120

                                                                                      mixi: “Visitors to my Profile Page” Banner Ad             121
        Carrier Menu Categories                           99
                                                                                      mixi: Communities Banner Ads                             122
        New Arrivals                                      100
                                                                                      mixi: Header Text Ads                                    123
        Newly Arrived Games                               101
                                                                                      mixi: Footer Text Ads                                    124
        Third-party Official Sites on Yahoo! Keitai        102
                                                                                      mixi: Tie-ups and Promotions                             125
 6.4. Operator Joint Efforts: Tokusuru Menu and G Guide   103
                                                                                      Yahoo! Mobile: Banner Ads on Category Top Pages          126
        Tokusuru Menu                                     104




                                                                © 2008 Infinita Inc.                           9
Table of Contents

   Yahoo! Mobile: Text Ads on 2nd-Level Pages                  127                  7. Campaign Examples and Case Studies                              140

   Yahoo!: Impression-based XL Banner Ads                      128                         Pokka Coffee                                                141

   mobagetown: Top Page Banner/Games Category Banner           129                         GATSBY “Music Remix Contest”                                142

   mobagetown: Message sent/Content posted Confirmation         130                         AXE “Wake-up Service, Inc.”                                 143
   Screen XL Banner Ad
                                                                                           Marlboro “Shift Gears”                                      145
   mobagetown: Game Exit Page XL banner                        131
                                                                                           Vidal Sassoon “Become An Angel”                             146
   mobagetown: Monthly Unique Clicks Text Ads                  132
                                                                                           mobagetown x NIKE                                           147
   mobagetown: Email Newsletter Text Ads/Targeted Standalone   133
   Email Ads                                                                               mobagetown x Coca Cola                                      148
   Pocket Affiliate                                             134                         mobagetown x AEON                                           150
   Overture                                                    135                         mobagetown x UNIQLO                                         151
   Google                                                      136                         Northwest Airlines “Giant QR Codes”                         152
   Google: Integration on EZweb                                137                         Shogakukan Comics                                           153
   AdLocal                                                     138                         LOTTE Koala March                                           155
   Otetsudai Networks                                          139                         Kaocheki x Resident Evil 2 “Zombie Check/Kaocheki x Pizza   156
                                                                                           Hut “Pizza Check”

                                                                                           Akarium Call Project                                        157




                                                                     © 2008 Infinita Inc.                          10
Table of Contents

       NIKE Mobathlon                                    158

       Navitime x Kirin Beer                             159

       McDonald’s Flash Coupons                          160

       SOYJOY Suica Posters                              161

       gurunavi “Dancing Johan”                          162

       Mapion x JR Travel Navigator “Territory Battle”   163

       NTT DoCoMo x NTV x Coca Cola                      166

       NTT DoCoMo x TBS x McDonald’s                     167



 8. Expert Insights                                      168
       List of Interview Partners                        169

       Note on Mobile Content Filtering                  170

       Interviews                                        171



 9. Key Findings                                         181



 Appendix                                                185




                                                               © 2008 Infinita Inc.   11
Japan Mobile Market
Key Differences

 ★ Cultural and technological factors - such as “they have such long commutes”, “the Japanese do not like to talk on the
   phone” and “they are crazy about gadgets” - are often cited as the reasons for the great success the mobile internet has
   become in Japan. However, we argue that while cultural factors do play a minor role, the main differentiating factors that
   have driven mobile internet adoption in Japan are actually key differences in the business model and power balance
   within the industry:
 1. No spectrum license costs: Due to the regulator’s stance, operators did not have to spend billions on spectrum
    licenses and as a result “only” have to recoup their network infrastructure investments.
 2. Competition on network technologies: Existence of different network technologies in the market pushes
    vendors and operators to constantly improve efficiency.
 3. Standardization efforts: Operators, vendors and content providers work together closely in creating open
    standards rather than proprietary solutions, in anything from messaging to mobile advertising to mobile digital TV and
    contactless transactions (NFC). This is partly due to the strong position of NTT DoCoMo, which traditionally leads
    standardization efforts.
 4. Operator/Handset manufacturer power balance: All handsets are SIM-locked and produced according to the
    operator’s specification. The operator pays the handset manufacturer for handsets ordered up front and markets them
    through its retail outlets itself, so manufacturers face much less risk in introducing new technologies. The technology
    roadmap for the whole handset base is developed and controlled by the operator, resulting in a homogeneous hardware
    base to deliver services across.
 5. Content Provider/Operator revenue share: For so-called “official sites” (listed on the operator menu) working
    on a paid subscription model, content providers are paid out an average 90% of revenues, which has created an abundant
    portfolio of attractive content, resulting in strong consumer adoption.




                                                       © 2008 Infinita Inc.            18
Japan Mobile Market
Key Differences

 6. “Open Garden” Approach: While operators do focus on their portfolio of official sites and some operator-
    proprietary services, from the very beginning of i-mode in 1999, anyone that wanted to could easily create off-deck
    mobile sites as well, and consumers could easily access them at the same data access costs as on-deck sites. This trend
    has accelerated with the widespread adoption of QR codes and mobile search.
 7. Mobile Email as default messaging technology: While foreign operators have long focused on milking the SMS
    cash cow, Japanese operators from the start created a system with very cheap mobile messaging. Messaging technology is
    packet-based mobile email, with every phone having a unique email address. Mobile email is part of the data access fees
    and has always been so cheap that no mobile phone user worries about related cost. Mobile email has been one of the
    key drivers in mobile internet adoption and is an integral part of many successful services such as mobile social
    networking (e.g. new blog entry notifications, posting pictures by mobile email) and mobile advertising (e.g. mobile
    newsletters). Mobile email is far richer than SMS/MMS, messages can include up to 10,000 characters per message,
    images, video and emoticons.
 8. Pricing for mobile internet services: While in the early 2000s data access was not exactly cheap (and still is
    not), it has always been transparent for the user in the sense that cost was the same wherever he went on the mobile
    internet. Since the introduction of flat rate data plans in 2004, for most consumers the cost barrier has been completely
    erased, and services have seen skyrocketing adoption.
 9. Focus on usability: Usability standards are very high, and because of close industry cooperation in standardization,
    the user experience is similar on any handset and any carrier. User experience both hardware- and service-side is
    extremely polished, and ubiquitous coverage with 3G and 3.5G networks ensures it is speedy as well.




                                                       © 2008 Infinita Inc.           19
Japan Mobile Advertising Market
Value Chain and Ecosystem


                                   Advertisers’ Sites/Products




    Operator Menu and                Official Sites
                                                                          Inofficial Sites
      Core Services                  (3 Carriers)
  Media Sales
  Standardisation &
  Format Development
                                                                 Independent
         Operator/Agency Joint Subsidiaries                         Agents
                                                                                             Ad Networks


  Infrastructure
  Product Development

                                                                     * Note: Simplified - advertising agencies, search
                        Operator                                     engines and consumers not shown




                                           © 2008 Infinita Inc.       29
Japan Mobile Advertising Market
Advertising Expenditures for Major Media 2007 and Year-on-Year Changes 2006 (2005)

                                                                                    ★ Overall market growth in advertising is small - total
                                   +21.3%                 Mobile:                     advertising expenditures in Japan were up 1.1% in
 +3%                               (+28.6%)               <1% share,                  2007 compared to 2006 (1.7% from 2005 to 2006).
 (+0.9%)                                                  but +59.2%                  Expenditures in traditional media are down sharply,
                                                                                      with especially print media and radio hard-hit.
                                                          (+35.4%)
                                                                                    ★ Since the beginning of the decade, advertising
                                                          growth                      expenditures in relation to Nominal GDP have been
                                                                                      stable, with only slight fluctuations of 1.16% to
                                                            -5.2%                     1.22%.
                                                            (-3.8%)                 ★ At 0.62 US$ billion, Mobile advertising accounted
                                                                                      for less than 1% of total advertising expenditures
                                                             -4%                      (US$ 70 billion) in 2007, however, at a year-on-year
                                                                                      increase of almost 60%, it is the fastest-growing
                                                             (-1.3%)                  advertising medium by far.
                                                                                    ★ 10% of interactive advertising revenues in 2007
                                                           -4.2%                      were in the mobile segment, up from 8% in 2006.
                                                           (-1.9%)
                                                                                    ★ The interactive sector overall increased by 24.4%
 +10.8%                                                                               from 2006 to 2007, a slight slowdown after 27.7%
 (+11.7%)                                      -0.9%                                  growth between 2005 and 2006.
                                               (-1.2%)                              ★ For the first time ever, in 2007, online advertising
Source: Dentsu Communication Institute (February 2008),
                                                                                      expenditures including mobile exceeded combined
Production Costs + Media Spendings                                                    radio and magazine advertising expenditures.



                                                              © 2008 Infinita Inc.                  30
Japan Mobile Advertising Market
Targeting

                                                                          ★ The most commonly used targeting criteria for
                                                                            mobile advertising in Japan are targeting by
                                                                            mobile network operator, age and gender (the
  Value
                                                                            latter two only available for sites/services that
                                              Behavioral                    require that data to be disclosed on sign-up).
High                                          Targeting
                                                                          ★ Less commonly used targeting criteria include
                                                                            time of day, weekdays, location (residence) and
                                                                            handset type. Targeting by location (as in:
                                       Location                             address) is only possible on sites/services that
                                Time of day                                 require sign-up and ask the user to disclose this
                                                                            information.
                       Gender
                                                                          ★ So far seldom used and emerging targeting
                   Age                                                      criteria are current location/proximity and
                                Address                                     external factors such as the current weather.
                                                                            Behavioral targeting approaches taking into
                                                                            account the past usage patterns are still in their
                   Weekday          Handset                                 experimental stage.

Low         Operator
                                                           Prevalence
       Common                        Rare




                                                    © 2008 Infinita Inc.               34
Japan Mobile Market
Main Campaign Metrics
                                                                       Metric         Definition                                     Prevalence   Validity

                                                                       Ad View or     Gross number of times an ad is delivered      Very         Very low
                                                                       Ad             (as mobile banner, email ad etc.) during a    common
  Validity                                                             Impression     given timeframe, not taking into account
                                                                       (AV)           the number of users with multiple
                                                                                      exposures

High                                             ROI                   Click          Total number of clicks on an ad               Very         Very low
                                                                                                                                    common

                                                                       Click-         Clicks on ad divided by number of ad          Very         Low
                                                                       through Rate   impressions delivered, not taking into        common
                                                 Customer              (CTR)          account the number of users with multiple
                          CPA                    Acquisition                          click-throughs during same timeframe
                                                 Cost                  Conversion     Percentage of users who take the desired      Common       Medium
                                                                       Rate (CR)      action, e.g. sign up for a site or purchase
                                                                                      something as a result of a campaign

                                                                       Cost-per-      Average cost paid by advertiser per click-    Common       Medium
                  CPC         Conversion Rate                          click (CPC)    through

                                                                       Cost-per-      Average cost paid by advertiser per           Common       High
                                        Unique                         action (CPA)   conversion (campaign goal), pre-defined as
                                        User                                          sales, downloads, registrations etc.

                                        Clicks                         Unique User    Number of individual users who click on       Rare         Low to
             CTR                                                       Clicks (UUC)   an ad during a given timeframe                             medium

Low          Ad Impressions                                            Customer       Average cost paid by advertiser per           Very rare    High
                                                                       Acquisition    conversion (campaign goal), pre-defined as
                                                  Prevalence           Cost (CAC)     sales, downloads, registrations etc. for a
       Common                          Rare                                           new (non-returning) customer

                                                                       Return on      Profit generated from total campaign           Very rare    Very
                                                                       Investment     investment                                                 high
                                                                       (ROI)




                                                       © 2008 Infinita Inc.                        36
Key Enabling Technologies, Content and Services
Mobile Messaging: Email and Decomail

                                                                         ★ Exceeding even mobile browsing in popularity is mobile
                                                                           email. Almost a quarter of Japanese mobile users send more
                                                                           than 5 messages a day, and more than 10% send more than
                                                                           10 (Source: Impress R&D, 2007). Frequency of mobile emails
                                                                           received is ca. 30% higher, due to group emails, user
                                                                           subscriptions to email newsletters (so-called “mail
                                                                           magazines”) and opt-in notifications, e.g. from shopping/
                                                                           auction sites and social networking services.
                                                                         ★ The standard messaging technology is mobile email, which
                                                                           can contain text, links and emoticons inline, and pictures,
                                                                           sound and video as attachments. Cross-platform
                                                                           communication between mobile and PC via email is possible.
                                                                         ★ A more sophisticated evolutionary step is Decomail,
                                                                           introduced by DoCoMo in 2004 and since adopted by the
                                                                           other carriers, which allows users to embed animations and
                                                                           graphics directly into the message. Decomail is extremely
                                                                           popular with teenagers and is often used as a type of free
                                                                           content as part of of mobile marketing campaigns and
                                                                           promotions. There are free Decomail sites, like
                                                                           Decotomo.jp, as well as content providers like Disney, which
                                                                           offer branded Decomail content under a subscription
   Free (left) and paid subscription (right) Decomail examples             model. Decomail is the fastest-growing mobile type of
   Sources: Decotomo.jp, Disney Mobile                                     mobile content, along with mobile books and comics.




                                                                 © 2008 Infinita Inc.             41
Key Enabling Technologies, Content and Services
Mobile Shopping and Auctions

      Mobile Commerce                                            ★ Revenues from mobile shopping and auctions started to
                                                                   outgrew mobile content revenues as early as 2005. The
      Mobile Content                                               dominant players in this category are Yahoo! Shopping and
                                                                   Auctions and Rakuten, an online shopping site aggregator
                                                                   which generates 25% of its total sales via mobile.
                                                                 ★ NTT DoCoMo has teamed up with Rakuten to provide
                                                                   mobile auctions search directly on the i-menu, while au
                                                                   provides several product vertical mobile shopping sites with
                                                                   different partners. SoftBank offers tight integration with
                                                                   Yahoo! Shopping and Auctions.
                                                                 ★ 36.2% of Japanese mobile users use their mobile to make
                                                                   purchases online, 21.5% participate in auctions. 14.8% of
                                                                   mobile shoppers do so 5-9 times a year, and almost 1/6
                                                                   once a month or more. The average yearly amount spent on
                                                                   mobile purchases by shoppers exceeds US$300, which is
                                                                   equivalent to almost half of voice and data aggregate ARPU
                                                                   (Source: Impress R&D, 2007).
                                                                 ★ The rise of mobile shopping and commerce has contributed
                                                                   to the growth of mobile advertising in a major way, as online
                                                                   retailers make use of tools like mobile email newsletters,
                                                                   advertising in third-party mail magazines, banner ads, search
  Mobile Content and Commerce Revenues in US$ billion              ads, affiliate programs and many other forms of mobile
  Source: Mobile Content Forum (July 2007)
                                                                   advertising to generate traffic and push sales.



                                                        © 2008 Infinita Inc.             46
Key Enabling Technologies, Content and Services
Mobile Search

                                                                    ★ Few technologies have changed the mobile advertising
                                                                      landscape, and the Japanese mobile industry as a whole, in as
                                                                      dramatic a way as mobile search. Until 2006, carrier menu
                                                                      search only returned search results from official sites, but au
                                                                      KDDI changed this model with the integration of Google on
                                                                      its EZweb portal in the summer of 2006, opening up the
                                                                      mobile web. SoftBank mobile followed suit with Yahoo!, and
                                                                      DoCoMo with Google integration on the i-menu.
                                                                    ★ Almost a third of Japanese mobile internet users use mobile
                                                                      search daily, only less than a quarter have not adopted the
                                                                      technology yet (Source: MMD, 2007). 57.8% mainly use the
                                                                      official carrier menu to find content and services, but 40.5%
                                                                      resort to mobile search engines (Source: Impress R&D,
                                                                      2007).
                                                                    ★ This has triggered not only a boom in off-portal content, but
                                                                      is generating healthy revenues from search-related mobile
                                                                      advertising, both for search queries on the carrier menu and
                                                                      on standalone mobile search sites.
                                                                    ★ Until late 2007,Yahoo! and Google had roughly equal
 Adoption of Mobile Search                                            market share in mobile search, but with the integration of
 Source: Mobile Marketing Data Laboratory (October 2007)              Google on i-mode and au EZweb, the balance is shifting in
                                                                      its favor.




                                                           © 2008 Infinita Inc.              49
Consumer Attitudes to Mobile Marketing
Favorite Content in Mail Magazines

                                                     ★ Participation in mobile campaigns featured in mobile email
                                                       magazines is strongly incentive-driven. Asked about what
                                                       types of content or offers they see as valuable in the
                                                       context of subscribing to email magazines, users say they are
                                                       most strongly motivated by receiving information about free
                                                       content, presents and giveaways.
                                                     ★ Information about new products and services ranks second,
                                                       and coupons come in third, followed by information about
                                                       bargains and discounts.




 Source: InfoPlant (September 2006), in %




                                            © 2008 Infinita Inc.             63
Marketer Attitudes to Mobile Advertising
Preferred Compensation Models in Mobile Advertising

      2006                                             ★ Until quite recently, most mobile advertising in Japan was
      2007                                               billed on a fixed time base (e.g. “One banner on top page for
                                                         one week), or, more rarely, a combination of time base and
                                                         guaranteed impression-based compensation (i.e. “One
                                                         banner on top page for one week, at least 1 million page
                                                         impressions guarantee”).
                                                       ★ Mobile advertisers are starting to favor more performance-
                                                         based compensation models like cost-per-click (CPC) and
                                                         cost-per-action (CPA), with the guaranteed impressions
                                                         (CPM) and fixed-time models losing attractiveness.
                                                       ★ However, CPC and CPA compensation models are still
                                                         generally only available on paid search advertising, text ad
                                                         networks and affiliate programs, and, in some very rare
                                                         cases, on banner advertising.
                                                       ★ Although time-based and impression-based models also
                                                         have their merit for largely branding-oriented campaigns, the
                                                         lack of widespread availability of performance-based models
                                                         for mobile advertising (which, in contrast, is widely available
                                                         for PC online advertising) may be one reason why
                                                         advertisers still have not adopted the medium on a large
                                                         scale.
 Source: D2 Communications (May 2007), in %




                                              © 2008 Infinita Inc.              68
Mobile Media and Advertising Formats
R25 (Third-party)


                                                                                               Email newsletter
        Menu Banner                                                                            header Text Ad




        Footer Text
        Ad
                                                                                             Source: D2 Communications
                             R25 Sports menu      R25 Local weather menu    R25 Newsletter

★ Menu Banner (GIF 192x53 px, 2 KB), placement on second-level menus available in three time slots,
  priced at US$ 5,500/week (5-11 h, 11-17 h) and US$ 6,500/week (17-5 h), 2 million impressions each.
  Alternatively: 24h, US$ 15,000/week at 6 million impressions.
★ Footer Text Ad (28 characters plus URL) on second-level menus, US$ 10,000/week at 18 million impressions, or
  package combined with Footer Text Ad on top page for USD 5,000/week at 22 million impressions
★ Email newsletter text ad (24 characters with URL): US$ 3,000 for one-time delivery to 66,000 members, or US$
  20,000 for 7 days package, limited to 1 advertiser per email message




                                                      © 2008 Infinita Inc.              82
Mobile Media and Advertising Formats
EZ News Flash

                                                                                      ★ Flash application that provides a customizable feed of
                                                                                        news items and advertising on the idle screen, click
                                                                                        takes the user to pages providing more information
                                                                                      ★ Formats

                                                                                           •   Top banner Flash (192 px, 5 KB),
                                                                                               rotation (max. 4 during a given week)

News                        Idle Screen with        Weather                                •   Content Ad GIF/JPEG (64x48, 5 KB) plus ca. 300
                            EZ News Flash                                                      characters text
                                                                                      ★ Compensation model: time-based
                                                              Top banner              ★ Pricing: US$ 25,000/week (top banner), US$ 10,000/
                                                                                        day (content ad)
                                                                                      ★ Reach: ca. 9.5 million (top banner), ca. 300,000
                                                              Content                   (content ad)
                                                              Ad
                                                                                      ★ User registration: necessary
                                                                                      ★ Cost to user: data packets
                                                                                      ★ Similar products available from DoCoMo (i-Channel)
 Idle Screen with advertising
 message in EZ News Flash
                                                                                        and SoftBank (S! Cast)
                                   Advertising on news page
 Sources: au KDDI, mediba




                                                                © 2008 Infinita Inc.                    90
Mobile Media and Advertising Formats
Tokusuru Menu: SoftBank Mobile Formats


                                    Billboard                        ★ USD 10,000/week, PNG or GIF (240x55 px, 5KB),
                                                                       fixed, direct link to advertiser site (or mail to, call to)

                                    Direct                           ★ USD 8,000/week, text (31 characters), fixed, direct link
                                                                       to advertiser site (or mail to, call to)
                                    Today’s                          ★ USD 8,000/week, text (31 characters on main page
                                    Recommendations                    plus 320 characters on sub-page), rotation (max. 3/
                                                                       week), links to advertiser sites via sub-page with
                                                                       campaign details (not shown here)
                                    Rectangle                        ★ USD 8,000/week, PNG or GIF (78x161 px, 5KB),
                                                                       fixed, link to advertiser site (or mail to, call to)
                                    Spot                             ★ USD 8,000/week, text (31 characters), fixed, direct link
                                                                       to advertiser site (or mail to, call to)
                                    Picture                          ★ USD 5,000/week, PNG only (192x53 px,), fixed, link to
                                                                       advertiser site, response mechanism: advertiser site
                                                                       link only

                                    Tokusuru Numbers                 ★ cf. Tokusuru Numbers section

 Tokusuru Menu on SoftBank Mobile
 Source: J-Mobile




                                                       © 2008 Infinita Inc.                106
Mobile Media and Advertising Formats
G Guide Mobile (Electronic Programming Guide)



                                                                                                           Program
 Center                                                                                                    information
 Text Ad
                        <CLICK>



                                  !!
                                                                                                           XL banner
 Banner

                                                                                                    Source: D2 Communications


★ Formats: Banners (standard & XL), center text ads; rotation every 30 seconds, or user can flip/scroll through ads
  manually; some handsets: ticker style display with ads
★ Response mechanism: web to, mail to, call to
★ Compensation Model/Pricing: impression-based, CPM US$ 1-5, depending on format and volume (not dependent on
  response mechanism)
★ Targeting: ZIP code, age, gender, operator, context (ads relevant to programming information currently viewed)
★ Marketed by: D2C, mediba, J-Mobile (can be booked for multiple carriers through one agent)
★ Future possibilities: behavioral targeting based on past usage, targeting based on TV program metadata




                                                     © 2008 Infinita Inc.           116
Mobile Media and Advertising Formats
mixi: Tie-ups and Promotions

                                                                ★ In addition to the standard advertising formats
                                                                  described above, mixi occasionally runs special tie-up
                                                                  campaigns with advertisers, which integrate more
                                                                  deeply with the site.
                                                                ★ Left: So-called “login jack”, a fully branded version of
                                                                  the mixi mobile login page (in this case, a tie-up with
                                                                  the Japan Dairy Council, which included a sweepstakes
                                                                  promotion)
                                                                ★ Right: Tie-up campaign with Lawson convenience store
                                                                  chain (featuring Miffy-branded products available to
                                                                  customers redeeming a certain number of Lawson
                                                                  loyalty points), as part of which mixi users could
                                                                  receive free Miffy-branded profile backgrounds for
                                                                  their mixi page.




mixi Login Screen Jacks (left) and Tie-up (right)
Source: mixi




                                                    © 2008 Infinita Inc.              125
Mobile Media and Advertising Formats
AdLocal

                                                                                 ★ Location-based advertising network service provided
                                                                                   by Cirius Technologies, Inc. Delivers location-targeted
                                                                                   ads to network of more than 20 off-deck sites that
                                                                                   offer local search functionality, including mobagetown
                                                                                   and popular restaurants listing site Tabelog.
                                                                                 ★ Advertisers can specify at what proximity (during an
                                                                                   address or map-based search) ads should appear
                                                                                 ★ Formats: Text ads
                                                                                 ★ Compensation model: cost-per-click, plus one-time
                                                                                   setup fee US$ 5
                                                                                 ★ Pricing: bidding mechanism
                                                                                 ★ Targeting: genre/product category, time of day, day of
                                                                                   the week, area radius (1 to 10 km), weather (e.g.
                                                                                   “show my advertising only if it is raining”)
                                                                                 ★ User registration: necessary for usage of some of the
                                                                                   services in AdLocal partner network
                                                                                 ★ Cost of service to user: data packet fees; monthly
                                                                                   subscription fee on some partner network sites
 Local search for a restaurant on mobagetown and results page with
 location-based text advertising from AdLocal network




                                                                     © 2008 Infinita Inc.               138
Campaign Examples and Case Studies
AXE “Wake-up Service, Inc.”

                                                                      ★         Advertiser: AXE (Unilever)
                                                                      ★         Campaign Date: April 2007
                                                                      ★         Campaign Outline
                                                                                • Sign up for campaign on AXE mobile site or PC site
                                                                                • Set up personalized wake-up call times to mobile via
                                                                                  PC website - in the process of this, the relevant model
                                                                                  appears on screen as video, simultaneously, the mobile
                                                                                  phone rings and the user can hear her “talking to him”
                                                                                  and confirming the wake-up call
                                                                                • For each wake-up call, collect 1 of 14 wake-up girl
                                                                                  Flash wallpapers for your mobile
                                                                                • In order to get all girls as wallpapers, including a special
                                                                                  “secret character”, it is necessary to place at least 14
                                                                                  wake-up call orders
                                                                                • (For selected users, by pre-registration): Be woken up
                                                                                  by actual campaign girls at Naeba Ski Resort
                                                                                • Get free branded mobile application (alarm clock)


 Screencaps from Flash Video on AXE PC Campaign Website




                                                          © 2008 Infinita Inc.                     143
Campaign Examples and Case Studies
McDonald’s Flash Coupons

                                                                              ★ Advertiser: McDonald’s
                                                                              ★ Promotion Date: ongoing, since February 2006
                                                                              ★ Promotion Outline: Member Site and Flash Coupons
                                                                                        •   Users sign up on the McDonald’s mobile website,
                                                                                            they can then download Flash coupons, which have
                                                                                            several screens with one promotion each, which
                                                                                            they can redeem as many times as they want (until
                                                                                            offer expires) by showing them at the cash register
                                                                                        •   McDonald’s notifies users about new promotions
                                                                                            and offers by mobile email, in order to participate,
                                                                                            they need to download the relevant new coupon
                                                                                            from the site
McDonald’s Mobile Site (left) and Flash Coupons (middle, right)
Source: McDonald’s
                                                                                        •   Since coupons are Flash, they can only be stored on
                                                                                            the phone, but not forwarded to other handsets by
                                                                                            mail, so in order to use them, sign-up is necessary
                                                                              ★ Results:
                                                                                        •   More than half a million members by October 2007
                                                                                        •   20% of children between 12-18 in Japan use the
                                                                                            service




                                                                  © 2008 Infinita Inc.                   160
Key Findings

★ By analyzing the detail of and outlook for the Japanese mobile marketing industry in detail, a number of factors impacting
  market growth - some driving it, some hindering it - emerge. While not all of these may have relevance to markets
  elsewhere, and relevance of specific factors will vary in a given one, we believe that the following do, in fact, apply
  universally:


★ Never be intrusive. This is almost too obvious a thing to say - but always keep in that the mobile is the most
  personal medium ever. People do not forgive mistakes easily here. It is a purely opt-in, by invitation of the user-only
  world.
★ Only one part of the puzzle. The mobile channel is still largely treated separately of other marketing efforts. Only
  when integrated with other media does it unleash its full potential.
★ Listen to the children. What they are doing today on mobile turns mainstream tomorrow.
★ Engage your customers and learn from them. It’s a lot of work, but it pays off.
★ Create desirable content, not advertising. Advertising content can be so well-tailored and entertaining that
  people will go to great lengths to get it. In some cases, they might even pay for it.
★ Provide ample opportunity for communication. The best mobile marketing efforts work by creating an
  environment that fosters communication. Among the audience, and with the brand.
★ Industry-wide standards are crucial. Collaboration across the whole value chain is necessary, no matter how
  conflicting the interests involved.




                                                       © 2008 Infinita Inc.            182
Key Findings

★ Think beyond the browser and messaging. A mobile phone is many things to many people, and depending on
  context, it can be many things to the same person. It has multiple layers that can be leveraged for marketing.
★ Elaborate and educate. Agencies and brands did not grow up with this medium, and the possibilities as well as the
  limitations are not necessarily clear to them. Creating this understanding takes time and effort.
★ Performance increasingly matters. The hype is coming to an end. Time to talk about the money.
★ Simplify the media-buying process. Media planning and buying for mobile is still extremely complicated.
  Advertisers and agencies don’t have time to spare.
★ Refine targeting possibilities and metrics. Mobile marketing will see adoption in line with efficiency
  improvements made - and how precisely that efficiency can be measured.
★ Walled gardens are over. People don’t like to be locked in. Open up and they will come.
★ Affordable data. Mobile web access does not necessarily need to be cheap to spark explosive adoption. But it needs
  to be calculable and transparent for the user.




                                                  © 2008 Infinita Inc.          183
21st Century Mobile Marketing
Global Insights into the World’s Most Advanced Mobile Market



 ★ Author: Christopher Billich, Infinita Inc.
 ★ 188 Pages
 ★ Current version 1.0
 ★ US$ 1,500 (Company-wide License)




Get your copy at www.infinita.co.jp/research


MMA (Mobile Marketing Association) Member Discount
“21st Century Mobile Marketing - Global Insights into the World’s Most Advanced Mobile Society: Japan” is available at a 10%
discount to Mobile Marketing Association (MMA) Members.
For further information, please contact Christopher Billich at billich@infinita.co.jp.




                                                      © 2008 Infinita Inc.

Contenu connexe

Tendances

Nokia Competitive Intelligence, Strategy and Marketing analysis
Nokia Competitive Intelligence, Strategy and Marketing analysisNokia Competitive Intelligence, Strategy and Marketing analysis
Nokia Competitive Intelligence, Strategy and Marketing analysissylvain revuz
 
Crazy4Media Mobile marketing & smes 110531
Crazy4Media Mobile marketing & smes 110531Crazy4Media Mobile marketing & smes 110531
Crazy4Media Mobile marketing & smes 110531Tom Horsey
 
Mobile Advertising Mar 10
Mobile Advertising Mar 10Mobile Advertising Mar 10
Mobile Advertising Mar 10Exicon
 
LatAm Mobile Enterprise Services Market
LatAm Mobile Enterprise Services MarketLatAm Mobile Enterprise Services Market
LatAm Mobile Enterprise Services Marketrspasquini
 
Mig Introduction 2011
Mig Introduction 2011Mig Introduction 2011
Mig Introduction 2011gregsnook
 
State Of The Industry_Apps
State Of The Industry_AppsState Of The Industry_Apps
State Of The Industry_AppsQuattro Wireless
 
Nigeria media consumption research main 23 apr-12
Nigeria media consumption research main 23 apr-12Nigeria media consumption research main 23 apr-12
Nigeria media consumption research main 23 apr-12rosannaman
 
Location based services-2013_goldmedia_short_report_en
Location based services-2013_goldmedia_short_report_enLocation based services-2013_goldmedia_short_report_en
Location based services-2013_goldmedia_short_report_enGoldmedia Group
 
Mobile marketing strategies brochure
Mobile marketing strategies brochureMobile marketing strategies brochure
Mobile marketing strategies brochureUBMConferences
 
Bi Tech Overview Aug2010
Bi Tech Overview Aug2010Bi Tech Overview Aug2010
Bi Tech Overview Aug2010Chris Upjohn
 
Generate Lead Through Mobile
Generate Lead Through Mobile Generate Lead Through Mobile
Generate Lead Through Mobile Hugues Rey
 
Taking Your Website Mobile
Taking Your Website MobileTaking Your Website Mobile
Taking Your Website Mobilenijsitecore
 
WiFi and Developing Nation Communications
WiFi and Developing Nation CommunicationsWiFi and Developing Nation Communications
WiFi and Developing Nation Communicationsrcostantini
 
Media and the new app economy
Media and the new app economy Media and the new app economy
Media and the new app economy SlashData
 
The 5G era: New horizons for advanced-electronics and industrial companies
The 5G era: New horizons for advanced-electronics and industrial companiesThe 5G era: New horizons for advanced-electronics and industrial companies
The 5G era: New horizons for advanced-electronics and industrial companiesDESMOND YUEN
 

Tendances (19)

Nokia Competitive Intelligence, Strategy and Marketing analysis
Nokia Competitive Intelligence, Strategy and Marketing analysisNokia Competitive Intelligence, Strategy and Marketing analysis
Nokia Competitive Intelligence, Strategy and Marketing analysis
 
100408 tef usa_roadshow
100408 tef usa_roadshow100408 tef usa_roadshow
100408 tef usa_roadshow
 
Crazy4Media Mobile marketing & smes 110531
Crazy4Media Mobile marketing & smes 110531Crazy4Media Mobile marketing & smes 110531
Crazy4Media Mobile marketing & smes 110531
 
100527 frankfurt
100527 frankfurt100527 frankfurt
100527 frankfurt
 
Mobile Advertising Mar 10
Mobile Advertising Mar 10Mobile Advertising Mar 10
Mobile Advertising Mar 10
 
LatAm Mobile Enterprise Services Market
LatAm Mobile Enterprise Services MarketLatAm Mobile Enterprise Services Market
LatAm Mobile Enterprise Services Market
 
Mig Introduction 2011
Mig Introduction 2011Mig Introduction 2011
Mig Introduction 2011
 
State Of The Industry_Apps
State Of The Industry_AppsState Of The Industry_Apps
State Of The Industry_Apps
 
Nigeria media consumption research main 23 apr-12
Nigeria media consumption research main 23 apr-12Nigeria media consumption research main 23 apr-12
Nigeria media consumption research main 23 apr-12
 
Wa w 45516
Wa w 45516Wa w 45516
Wa w 45516
 
Location based services-2013_goldmedia_short_report_en
Location based services-2013_goldmedia_short_report_enLocation based services-2013_goldmedia_short_report_en
Location based services-2013_goldmedia_short_report_en
 
Mobile marketing strategies brochure
Mobile marketing strategies brochureMobile marketing strategies brochure
Mobile marketing strategies brochure
 
Micro focus
Micro focusMicro focus
Micro focus
 
Bi Tech Overview Aug2010
Bi Tech Overview Aug2010Bi Tech Overview Aug2010
Bi Tech Overview Aug2010
 
Generate Lead Through Mobile
Generate Lead Through Mobile Generate Lead Through Mobile
Generate Lead Through Mobile
 
Taking Your Website Mobile
Taking Your Website MobileTaking Your Website Mobile
Taking Your Website Mobile
 
WiFi and Developing Nation Communications
WiFi and Developing Nation CommunicationsWiFi and Developing Nation Communications
WiFi and Developing Nation Communications
 
Media and the new app economy
Media and the new app economy Media and the new app economy
Media and the new app economy
 
The 5G era: New horizons for advanced-electronics and industrial companies
The 5G era: New horizons for advanced-electronics and industrial companiesThe 5G era: New horizons for advanced-electronics and industrial companies
The 5G era: New horizons for advanced-electronics and industrial companies
 

En vedette

Presentation IFS - Sample Business Presentation
Presentation IFS - Sample Business PresentationPresentation IFS - Sample Business Presentation
Presentation IFS - Sample Business PresentationBrad Tornberg
 
Small business owner interview
Small business owner interview Small business owner interview
Small business owner interview mmnichols
 
Business company-profile-templatedocdoc765
Business company-profile-templatedocdoc765Business company-profile-templatedocdoc765
Business company-profile-templatedocdoc765Md. shamsul Arefin sujon
 
Small business owner interview
Small business owner interviewSmall business owner interview
Small business owner interviewMatt Solomon
 
Business plan - Entrepreneurship
Business plan - EntrepreneurshipBusiness plan - Entrepreneurship
Business plan - EntrepreneurshipNijaz N
 
Example of Company background
Example of Company backgroundExample of Company background
Example of Company backgroundfazzuan
 

En vedette (7)

Presentation IFS - Sample Business Presentation
Presentation IFS - Sample Business PresentationPresentation IFS - Sample Business Presentation
Presentation IFS - Sample Business Presentation
 
Small business owner interview
Small business owner interview Small business owner interview
Small business owner interview
 
Business company-profile-templatedocdoc765
Business company-profile-templatedocdoc765Business company-profile-templatedocdoc765
Business company-profile-templatedocdoc765
 
Small business owner interview
Small business owner interviewSmall business owner interview
Small business owner interview
 
Sample Business Plan Presentation
Sample Business Plan PresentationSample Business Plan Presentation
Sample Business Plan Presentation
 
Business plan - Entrepreneurship
Business plan - EntrepreneurshipBusiness plan - Entrepreneurship
Business plan - Entrepreneurship
 
Example of Company background
Example of Company backgroundExample of Company background
Example of Company background
 

Similaire à "21st Century Mobile Marketing" Sample Pages

Social Network Flyer
Social Network FlyerSocial Network Flyer
Social Network FlyerMobiloitte
 
Mobile Marketing 2009 D2C
Mobile Marketing 2009 D2CMobile Marketing 2009 D2C
Mobile Marketing 2009 D2CKuan Wu
 
Mobile IR Communications: Today and Tomorrow
Mobile IR Communications: Today and TomorrowMobile IR Communications: Today and Tomorrow
Mobile IR Communications: Today and TomorrowtheIRapp
 
mixi Mobile Research Report V2.0
mixi Mobile Research Report V2.0mixi Mobile Research Report V2.0
mixi Mobile Research Report V2.0Infinita Inc.
 
mixi Mobile Research Report V2.0
mixi Mobile Research Report V2.0mixi Mobile Research Report V2.0
mixi Mobile Research Report V2.0Christopher Billich
 
Mobile Marketing Plan
Mobile Marketing PlanMobile Marketing Plan
Mobile Marketing PlanFraser Hay
 
Hidden in plain sight B2B world
Hidden in plain sight  B2B worldHidden in plain sight  B2B world
Hidden in plain sight B2B worldRadoslav Corlija
 
Hidden in plain sight: How mobile is quietly revolutionizing the B2B world
Hidden in plain sight: How mobile is quietly revolutionizing the B2B worldHidden in plain sight: How mobile is quietly revolutionizing the B2B world
Hidden in plain sight: How mobile is quietly revolutionizing the B2B worldOgilvy
 
Hidden in plain sight mobile b2b
Hidden in plain sight mobile b2bHidden in plain sight mobile b2b
Hidden in plain sight mobile b2bDivyesh Juvariwala
 
mobagetown Research Report V2.0
mobagetown Research Report V2.0mobagetown Research Report V2.0
mobagetown Research Report V2.0Infinita Inc.
 
Nokia vs. Apple - the ongoing war in the mobile industry
Nokia vs. Apple - the ongoing war in the mobile industryNokia vs. Apple - the ongoing war in the mobile industry
Nokia vs. Apple - the ongoing war in the mobile industryMika Marjalaakso
 
Mon1145 deploying cloudmobile-patrickberghaeger-mobizz
Mon1145 deploying cloudmobile-patrickberghaeger-mobizzMon1145 deploying cloudmobile-patrickberghaeger-mobizz
Mon1145 deploying cloudmobile-patrickberghaeger-mobizzeurocloud
 
Media & Entertainment Flyer
Media & Entertainment FlyerMedia & Entertainment Flyer
Media & Entertainment FlyerMobiloitte
 
Connected Consumer Challenge
Connected Consumer ChallengeConnected Consumer Challenge
Connected Consumer ChallengeNoreen Buckley
 
Webinar Slides: How Mobile is Reshaping Financial Advice
Webinar Slides: How Mobile is Reshaping Financial Advice Webinar Slides: How Mobile is Reshaping Financial Advice
Webinar Slides: How Mobile is Reshaping Financial Advice Xignite
 
MO-BIZZ Project: Presentation at the Eurocloud Congress
MO-BIZZ Project: Presentation at the Eurocloud CongressMO-BIZZ Project: Presentation at the Eurocloud Congress
MO-BIZZ Project: Presentation at the Eurocloud CongressPatrick Berghaeger
 
Mobile technology for pbltt11
Mobile technology for pbltt11Mobile technology for pbltt11
Mobile technology for pbltt11supott
 

Similaire à "21st Century Mobile Marketing" Sample Pages (20)

Social Network Flyer
Social Network FlyerSocial Network Flyer
Social Network Flyer
 
Mobile Marketing 2009 D2C
Mobile Marketing 2009 D2CMobile Marketing 2009 D2C
Mobile Marketing 2009 D2C
 
Mobile IR Communications: Today and Tomorrow
Mobile IR Communications: Today and TomorrowMobile IR Communications: Today and Tomorrow
Mobile IR Communications: Today and Tomorrow
 
Smartphone app market monitor r2g
Smartphone app market monitor r2gSmartphone app market monitor r2g
Smartphone app market monitor r2g
 
Nokia Strategic Views
Nokia Strategic ViewsNokia Strategic Views
Nokia Strategic Views
 
mixi Mobile Research Report V2.0
mixi Mobile Research Report V2.0mixi Mobile Research Report V2.0
mixi Mobile Research Report V2.0
 
mixi Mobile Research Report V2.0
mixi Mobile Research Report V2.0mixi Mobile Research Report V2.0
mixi Mobile Research Report V2.0
 
Mobile Marketing Plan
Mobile Marketing PlanMobile Marketing Plan
Mobile Marketing Plan
 
Hidden in plain sight B2B world
Hidden in plain sight  B2B worldHidden in plain sight  B2B world
Hidden in plain sight B2B world
 
Hidden in plain sight: How mobile is quietly revolutionizing the B2B world
Hidden in plain sight: How mobile is quietly revolutionizing the B2B worldHidden in plain sight: How mobile is quietly revolutionizing the B2B world
Hidden in plain sight: How mobile is quietly revolutionizing the B2B world
 
Hidden in plain sight mobile b2b
Hidden in plain sight mobile b2bHidden in plain sight mobile b2b
Hidden in plain sight mobile b2b
 
mobagetown Research Report V2.0
mobagetown Research Report V2.0mobagetown Research Report V2.0
mobagetown Research Report V2.0
 
mobagetown Research Report V2.0
mobagetown Research Report V2.0mobagetown Research Report V2.0
mobagetown Research Report V2.0
 
Nokia vs. Apple - the ongoing war in the mobile industry
Nokia vs. Apple - the ongoing war in the mobile industryNokia vs. Apple - the ongoing war in the mobile industry
Nokia vs. Apple - the ongoing war in the mobile industry
 
Mon1145 deploying cloudmobile-patrickberghaeger-mobizz
Mon1145 deploying cloudmobile-patrickberghaeger-mobizzMon1145 deploying cloudmobile-patrickberghaeger-mobizz
Mon1145 deploying cloudmobile-patrickberghaeger-mobizz
 
Media & Entertainment Flyer
Media & Entertainment FlyerMedia & Entertainment Flyer
Media & Entertainment Flyer
 
Connected Consumer Challenge
Connected Consumer ChallengeConnected Consumer Challenge
Connected Consumer Challenge
 
Webinar Slides: How Mobile is Reshaping Financial Advice
Webinar Slides: How Mobile is Reshaping Financial Advice Webinar Slides: How Mobile is Reshaping Financial Advice
Webinar Slides: How Mobile is Reshaping Financial Advice
 
MO-BIZZ Project: Presentation at the Eurocloud Congress
MO-BIZZ Project: Presentation at the Eurocloud CongressMO-BIZZ Project: Presentation at the Eurocloud Congress
MO-BIZZ Project: Presentation at the Eurocloud Congress
 
Mobile technology for pbltt11
Mobile technology for pbltt11Mobile technology for pbltt11
Mobile technology for pbltt11
 

Plus de Christopher Billich

Future Insight: Mobile Marketing in Japan
Future Insight: Mobile Marketing in JapanFuture Insight: Mobile Marketing in Japan
Future Insight: Mobile Marketing in JapanChristopher Billich
 
Mobile GREE Research Report V1.0
Mobile GREE Research Report V1.0Mobile GREE Research Report V1.0
Mobile GREE Research Report V1.0Christopher Billich
 
Future Insight: Mobile Commerce in Japan
Future Insight: Mobile Commerce in JapanFuture Insight: Mobile Commerce in Japan
Future Insight: Mobile Commerce in JapanChristopher Billich
 
Why People use the Mobile Web in Japan...and some Really Crazy Stuff
Why People use the Mobile Web in Japan...and some Really Crazy StuffWhy People use the Mobile Web in Japan...and some Really Crazy Stuff
Why People use the Mobile Web in Japan...and some Really Crazy StuffChristopher Billich
 
Japan Mobile Web Case Study: mobagetown
Japan Mobile Web Case Study: mobagetownJapan Mobile Web Case Study: mobagetown
Japan Mobile Web Case Study: mobagetownChristopher Billich
 
Next Exit Tokyo: Mobile in Japan
Next Exit Tokyo: Mobile in JapanNext Exit Tokyo: Mobile in Japan
Next Exit Tokyo: Mobile in JapanChristopher Billich
 
The Big Small Screen: Mobile UI in Japan
The Big Small Screen: Mobile UI in JapanThe Big Small Screen: Mobile UI in Japan
The Big Small Screen: Mobile UI in JapanChristopher Billich
 
Harnessing Mobile Marketing To Connect With Today's Youth - How Youth Brands ...
Harnessing Mobile Marketing To Connect With Today's Youth - How Youth Brands ...Harnessing Mobile Marketing To Connect With Today's Youth - How Youth Brands ...
Harnessing Mobile Marketing To Connect With Today's Youth - How Youth Brands ...Christopher Billich
 
21st Century Mobile Marketing: Japan - Part 2
21st Century Mobile Marketing: Japan - Part 221st Century Mobile Marketing: Japan - Part 2
21st Century Mobile Marketing: Japan - Part 2Christopher Billich
 
21st Century Mobile Marketing: Japan - Part 1
21st Century Mobile Marketing: Japan - Part 121st Century Mobile Marketing: Japan - Part 1
21st Century Mobile Marketing: Japan - Part 1Christopher Billich
 
Monetizing Mobile Social Networks
Monetizing Mobile Social NetworksMonetizing Mobile Social Networks
Monetizing Mobile Social NetworksChristopher Billich
 
Japan Mobile Internet Report: Carriers, Handsets, Content and Services Preview
Japan Mobile Internet Report: Carriers, Handsets, Content and Services PreviewJapan Mobile Internet Report: Carriers, Handsets, Content and Services Preview
Japan Mobile Internet Report: Carriers, Handsets, Content and Services PreviewChristopher Billich
 
mobagetown Research Report Preview
mobagetown Research Report Previewmobagetown Research Report Preview
mobagetown Research Report PreviewChristopher Billich
 

Plus de Christopher Billich (15)

Future Insight: Mobile Marketing in Japan
Future Insight: Mobile Marketing in JapanFuture Insight: Mobile Marketing in Japan
Future Insight: Mobile Marketing in Japan
 
Mobile GREE Research Report V1.0
Mobile GREE Research Report V1.0Mobile GREE Research Report V1.0
Mobile GREE Research Report V1.0
 
Future Insight: Mobile Commerce in Japan
Future Insight: Mobile Commerce in JapanFuture Insight: Mobile Commerce in Japan
Future Insight: Mobile Commerce in Japan
 
Why People use the Mobile Web in Japan...and some Really Crazy Stuff
Why People use the Mobile Web in Japan...and some Really Crazy StuffWhy People use the Mobile Web in Japan...and some Really Crazy Stuff
Why People use the Mobile Web in Japan...and some Really Crazy Stuff
 
Japan Mobile Web Case Study: mobagetown
Japan Mobile Web Case Study: mobagetownJapan Mobile Web Case Study: mobagetown
Japan Mobile Web Case Study: mobagetown
 
Mobile TV In Japan
Mobile TV In JapanMobile TV In Japan
Mobile TV In Japan
 
Next Exit Tokyo: Mobile in Japan
Next Exit Tokyo: Mobile in JapanNext Exit Tokyo: Mobile in Japan
Next Exit Tokyo: Mobile in Japan
 
The Big Small Screen: Mobile UI in Japan
The Big Small Screen: Mobile UI in JapanThe Big Small Screen: Mobile UI in Japan
The Big Small Screen: Mobile UI in Japan
 
Harnessing Mobile Marketing To Connect With Today's Youth - How Youth Brands ...
Harnessing Mobile Marketing To Connect With Today's Youth - How Youth Brands ...Harnessing Mobile Marketing To Connect With Today's Youth - How Youth Brands ...
Harnessing Mobile Marketing To Connect With Today's Youth - How Youth Brands ...
 
21st Century Mobile Marketing: Japan - Part 2
21st Century Mobile Marketing: Japan - Part 221st Century Mobile Marketing: Japan - Part 2
21st Century Mobile Marketing: Japan - Part 2
 
21st Century Mobile Marketing: Japan - Part 1
21st Century Mobile Marketing: Japan - Part 121st Century Mobile Marketing: Japan - Part 1
21st Century Mobile Marketing: Japan - Part 1
 
Monetizing Mobile Social Networks
Monetizing Mobile Social NetworksMonetizing Mobile Social Networks
Monetizing Mobile Social Networks
 
Japan Mobile Internet Report: Carriers, Handsets, Content and Services Preview
Japan Mobile Internet Report: Carriers, Handsets, Content and Services PreviewJapan Mobile Internet Report: Carriers, Handsets, Content and Services Preview
Japan Mobile Internet Report: Carriers, Handsets, Content and Services Preview
 
mobagetown Research Report Preview
mobagetown Research Report Previewmobagetown Research Report Preview
mobagetown Research Report Preview
 
mixi Research Report Preview
mixi Research Report Previewmixi Research Report Preview
mixi Research Report Preview
 

Dernier

How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity PlanDatabarracks
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersRaghuram Pandurangan
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionDilum Bandara
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESmohitsingh558521
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsRizwan Syed
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxNavinnSomaal
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxLoriGlavin3
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfLoriGlavin3
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteDianaGray10
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Mattias Andersson
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfAddepto
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyAlfredo García Lavilla
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr BaganFwdays
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxLoriGlavin3
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxLoriGlavin3
 

Dernier (20)

How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity Plan
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information Developers
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An Introduction
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICESSALESFORCE EDUCATION CLOUD | FEXLE SERVICES
SALESFORCE EDUCATION CLOUD | FEXLE SERVICES
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL Certs
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptx
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdf
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test Suite
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdf
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easy
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
 

"21st Century Mobile Marketing" Sample Pages

  • 1. 21st Century Mobile Marketing Global Insights into the World’s Most Advanced Mobile Society: Japan Christopher Billich, Infinita Inc. April 11, 2008 © 2008 Infinita Inc. 1
  • 2. Who should read this report, why, and how you will benefit from it ★ Who should read this report? Operators, advertisers, media, agencies, handset manufacturers and technical enablers anywhere that are looking for mobile marketing insights and best practices from the world’s most advanced mobile society to leverage in their local markets. ★ Why? Because 21st Century Mobile Marketing provides in-depth business intelligence and expert analysis relevant to markets everywhere, including: • Current and future developments in mobile marketing • Key enabling technologies and services • Detailed data on mobile consumer behavior • Marketer perspective • Campaign best practice case studies • Drivers and barriers for mobile marketing • Interviews with key industry players ★ Key questions answered in this report • How has mobile marketing evolved into a USD 620 million industry in Japan (and again is set to double by 2011), and what lessons does this hold for other markets? • How are the players in the value chain working together to scale the mobile marketing opportunity? • How are the traditional players in the advertising industry approaching the mobile channel? • Which advertising formats have proven successful in the mobile environment? • Which mobile marketing campaigns are successful, which aren’t, and why? • How will mobile marketing develop in years to come? © 2008 Infinita Inc. 2
  • 3. Author and Company Background ★ The Author: As VP Overseas Business Development at Tokyo-based Infinita Inc., Christopher Billich manages Infinita's market intelligence and research operations, covering the Japanese mobile industry for a wide variety of international and Japanese clients. He is currently focusing mainly on Mobile Social Networking, Mobile Advertising, Mobile Search and NFC applications. Prior to joining Infinita in 2006, Christopher worked as a consultant for online and mobile strategy in the German media and telecommunications industries for 7 years, advising clients like Vodafone D2 Germany, BenQ Mobile and Deutsche Telekom. He holds a masters degree in psychology from University of Cologne and speaks German, English, Japanese and Spanish, sometimes all in one sentence. ★ The Company: Infinita was founded in 2005. Originally specializing in technical development and production of mobile and cross-platform websites and applications for the domestic market, the company has since expanded its services to deliver market intelligence and research, providing in-depth analysis from one of the world's hotbeds of technological innovation, and conversely bringing international mobile know-how to the Japanese market. Infinita provides its services to a wide variety of clients in Japan and abroad, from industries like telecommunications, media and marketing, as well as at the governmental level. ★ Recent Major Publications: Japan Mobile Internet Report (September 2007, co-authored and by Wireless Watch Japan), mobagetown Report (June 2007), mixi Report (March 2007). All published by Infinita Inc., available at www.infinita.co.jp/research. Co-distributed by www.wirelesswatch.jp ★ Updates at www.infinita.co.jp/en. © 2008 Infinita Inc. 3
  • 4. Disclaimer ★ Opinions: Opinions are expressed in several chapters - depending on the case, they should be viewed as the opinion of the author or the interviewee. ★ Claims: Due to the nature of this product, all sales are final. Therefore, we recommend you study the information, table of contents and sample pages provided to determine whether this report fits your needs. ★ Brands and trademarks: All brands and trademarks mentioned or pictured in this report are the sole property of their respective owners. ★ Liability: We have gone to great lengths to ensure that all information in this report is correct and actual. However, Infinita Inc. does not assume any responsibility for potential errors that this report may still contain, nor for any potential damages or losses arising from relying on or applying the information contained herein. ★ Feedback: Whether you have purchased the full report, read the sample pages or attended a conference where we speak on the topic, we are greatly interested in hearing your opinion.You can contact the author directly via email at billich@infinita.co.jp. More detailed contact information can be found on the final page of this report. © 2008 Infinita Inc. 4
  • 5. Acknowledgements ★ Publication of this report would not have been possible without the support and contribution of many extremely kind and knowledgeable individuals in the mobile industry. We would like to express our sincere gratitude to: • Yohei Nishikubo, Country Manager at AdMob, Tokyo • Marco Koeder, Executive Director at Cyber Media, Tokyo • Nobuyoshi Noda, Account Planner at Dentsu | Avenue A | Razorfish, Tokyo • Mikki Jang at The Mikki Jang Project, Hong Kong • Dennis Hamann, New Market Development Director Asia Pacific at Mobile Marketing Association • Lawrence Cosh-Ishii, Representative Director at Mobikyo/Wireless Watch Japan, Tokyo • Philip Sugai, Director, Mobile Consumer Lab and Associate Professor of Marketing at the International University of Japan, Niigata • Benjamin Joffe, CEO at Plus Eight Star Consulting, Beijing © 2008 Infinita Inc. 5
  • 6. Methodology ★ The mobile advertising landscape in Japan is very complex and unlikely to be covered in its entirety. In order to keep this report digestible, we had to omit some details we did not consider essential for ensuring a thorough understanding of the topic at hand. ★ Research on this report started in autumn 2007. For the the production of this report, we have relied on the following techniques and tools: • First-hand trial and analysis of all major mobile advertising and marketing services • Online and print media reviews • Review of mobile advertising media sales materials • Analysis of key players’ financial reports • Interviews and discussions with industry executives • Discussions with mobile internet users © 2008 Infinita Inc. 6
  • 7. Table of Contents Introduction 12 Search-related vs. Non-search-related 32 Mobile Advertising Revenues, 2007-2011 Standardization 33 1. Japan Mobile Market 14 Targeting 34 Mobile Network Operators Market Share 15 Main Site Metrics 35 Operator Subscribers (Net Additions) 16 Main Campaign Metrics 36 Subscribers by Network Technology, 2004-2008 17 Key Differences 18 3. Key Enabling Technologies, Content and Services 37 The Secret Sauce 19 Mobile Browsing 38 Mobile Internet Ecosystem 20 Mobile Content Market Segments, 2003-2006 40 All-Round Product Attractiveness Centered on Handsets 21 Mobile Messaging: Email and Decomail 41 Voice and Data ARPU, FY2001-2007 22 Mobile Music 42 Voice Commoditizing and Data not Making Up for it 23 Mobile Games and other Java/BREW applications 43 Flash Lite 44 2. Japan Mobile Advertising Market 25 Mobile Books and Comics 45 Total Mobile Telecommunications Revenue Distribution (2006) 26 Mobile Shopping and Auctions 46 Value Chain and Ecoystem 27 Mobile Social Networking 47 Advertising Expenditures for Major Media 2007 30 and Year-on-Year Changes 2006 (2005) Mobile Search 49 Mobile Advertising Revenues, 2000-2011 31 QR Codes 50 © 2008 Infinita Inc. 7
  • 8. Table of Contents The Off-Portal Shift 51 Performance-based and Non-performance-based Mobile 70 Advertising Revenues, 2005-2010 GPS and Location-based Services 52 Top 10 Advantages and Disadvantages of Mobile Advertising 71 Mobile Digital Broadcasting: 1seg 53 Near-Field Communication: FeliCa 56 6. Mobile Media and Advertising Formats 72 Image Recognition and Visual Search 58 6.1. NTT DoCoMo/D2 Communications 73 Official Site i-Guide 74 4. Consumer Attitudes to Mobile Marketing 59 Music i-Guide 75 Mobile Advertising/Campaign Participation 60 Games i-Guide 76 Preferred Types of Mobile Advertising 61 i-menu Search 77 Subscribing to Mail Magazines 62 MessageF 78 Favorite Content in Mail Magazines 63 Third-party Official Sites on i-mode 79 Newspapers Text Ads Package (Third-party) 80 5. Marketer Attitudes to Mobile Marketing 64 R25 (Third-party) 81 Companies with Permanent Mobile Sites 65 L25 (Third-party) 83 Mobile Advertising Adoption and Future Intention 66 goo Mobile (Third-party) 84 Preferred Media Formats in Mobile Advertising 67 MCN allwords (Third-party) 85 Preferred Compensation Models in Mobile Advertising 68 Metrics used to judge Campaign Efficiency 69 © 2008 Infinita Inc. 8
  • 9. Table of Contents 6.2 au KDDI/mediba 86 Tokusuru Menu: au KDDI Formats 105 EZweb Menu/Categories 87 Tokusuru Menu: SoftBank Mobile Formats 106 EZweb Search 88 Tokusuru Menu: NTT DoCoMo Formats 107 au Music Player 89 Tokusuru Shopping 110 Tokusuru Travel 112 EZ News Flash 90 TokuNumber/TokuWord System 113 au Auctions 91 3toku Cross-Operator Bundle 114 au one GREE 92 G Guide Mobile (Eletronic Programming Guide) 115 EZ Hot Info 94 6.5. Operator-independent Media 117 au Style 95 mixi: Top Banner Ads 118 Third-party Official Sites on EZweb 96 mixi: New Blog Entry/Comment posted Confirmation Screen 119 PC Site Viewer 97 XL Banner Ad 6.3 SoftBank Mobile/J-Mobile 98 mixi: Message sent Confirmation Screen XL Banner Ad 120 mixi: “Visitors to my Profile Page” Banner Ad 121 Carrier Menu Categories 99 mixi: Communities Banner Ads 122 New Arrivals 100 mixi: Header Text Ads 123 Newly Arrived Games 101 mixi: Footer Text Ads 124 Third-party Official Sites on Yahoo! Keitai 102 mixi: Tie-ups and Promotions 125 6.4. Operator Joint Efforts: Tokusuru Menu and G Guide 103 Yahoo! Mobile: Banner Ads on Category Top Pages 126 Tokusuru Menu 104 © 2008 Infinita Inc. 9
  • 10. Table of Contents Yahoo! Mobile: Text Ads on 2nd-Level Pages 127 7. Campaign Examples and Case Studies 140 Yahoo!: Impression-based XL Banner Ads 128 Pokka Coffee 141 mobagetown: Top Page Banner/Games Category Banner 129 GATSBY “Music Remix Contest” 142 mobagetown: Message sent/Content posted Confirmation 130 AXE “Wake-up Service, Inc.” 143 Screen XL Banner Ad Marlboro “Shift Gears” 145 mobagetown: Game Exit Page XL banner 131 Vidal Sassoon “Become An Angel” 146 mobagetown: Monthly Unique Clicks Text Ads 132 mobagetown x NIKE 147 mobagetown: Email Newsletter Text Ads/Targeted Standalone 133 Email Ads mobagetown x Coca Cola 148 Pocket Affiliate 134 mobagetown x AEON 150 Overture 135 mobagetown x UNIQLO 151 Google 136 Northwest Airlines “Giant QR Codes” 152 Google: Integration on EZweb 137 Shogakukan Comics 153 AdLocal 138 LOTTE Koala March 155 Otetsudai Networks 139 Kaocheki x Resident Evil 2 “Zombie Check/Kaocheki x Pizza 156 Hut “Pizza Check” Akarium Call Project 157 © 2008 Infinita Inc. 10
  • 11. Table of Contents NIKE Mobathlon 158 Navitime x Kirin Beer 159 McDonald’s Flash Coupons 160 SOYJOY Suica Posters 161 gurunavi “Dancing Johan” 162 Mapion x JR Travel Navigator “Territory Battle” 163 NTT DoCoMo x NTV x Coca Cola 166 NTT DoCoMo x TBS x McDonald’s 167 8. Expert Insights 168 List of Interview Partners 169 Note on Mobile Content Filtering 170 Interviews 171 9. Key Findings 181 Appendix 185 © 2008 Infinita Inc. 11
  • 12. Japan Mobile Market Key Differences ★ Cultural and technological factors - such as “they have such long commutes”, “the Japanese do not like to talk on the phone” and “they are crazy about gadgets” - are often cited as the reasons for the great success the mobile internet has become in Japan. However, we argue that while cultural factors do play a minor role, the main differentiating factors that have driven mobile internet adoption in Japan are actually key differences in the business model and power balance within the industry: 1. No spectrum license costs: Due to the regulator’s stance, operators did not have to spend billions on spectrum licenses and as a result “only” have to recoup their network infrastructure investments. 2. Competition on network technologies: Existence of different network technologies in the market pushes vendors and operators to constantly improve efficiency. 3. Standardization efforts: Operators, vendors and content providers work together closely in creating open standards rather than proprietary solutions, in anything from messaging to mobile advertising to mobile digital TV and contactless transactions (NFC). This is partly due to the strong position of NTT DoCoMo, which traditionally leads standardization efforts. 4. Operator/Handset manufacturer power balance: All handsets are SIM-locked and produced according to the operator’s specification. The operator pays the handset manufacturer for handsets ordered up front and markets them through its retail outlets itself, so manufacturers face much less risk in introducing new technologies. The technology roadmap for the whole handset base is developed and controlled by the operator, resulting in a homogeneous hardware base to deliver services across. 5. Content Provider/Operator revenue share: For so-called “official sites” (listed on the operator menu) working on a paid subscription model, content providers are paid out an average 90% of revenues, which has created an abundant portfolio of attractive content, resulting in strong consumer adoption. © 2008 Infinita Inc. 18
  • 13. Japan Mobile Market Key Differences 6. “Open Garden” Approach: While operators do focus on their portfolio of official sites and some operator- proprietary services, from the very beginning of i-mode in 1999, anyone that wanted to could easily create off-deck mobile sites as well, and consumers could easily access them at the same data access costs as on-deck sites. This trend has accelerated with the widespread adoption of QR codes and mobile search. 7. Mobile Email as default messaging technology: While foreign operators have long focused on milking the SMS cash cow, Japanese operators from the start created a system with very cheap mobile messaging. Messaging technology is packet-based mobile email, with every phone having a unique email address. Mobile email is part of the data access fees and has always been so cheap that no mobile phone user worries about related cost. Mobile email has been one of the key drivers in mobile internet adoption and is an integral part of many successful services such as mobile social networking (e.g. new blog entry notifications, posting pictures by mobile email) and mobile advertising (e.g. mobile newsletters). Mobile email is far richer than SMS/MMS, messages can include up to 10,000 characters per message, images, video and emoticons. 8. Pricing for mobile internet services: While in the early 2000s data access was not exactly cheap (and still is not), it has always been transparent for the user in the sense that cost was the same wherever he went on the mobile internet. Since the introduction of flat rate data plans in 2004, for most consumers the cost barrier has been completely erased, and services have seen skyrocketing adoption. 9. Focus on usability: Usability standards are very high, and because of close industry cooperation in standardization, the user experience is similar on any handset and any carrier. User experience both hardware- and service-side is extremely polished, and ubiquitous coverage with 3G and 3.5G networks ensures it is speedy as well. © 2008 Infinita Inc. 19
  • 14. Japan Mobile Advertising Market Value Chain and Ecosystem Advertisers’ Sites/Products Operator Menu and Official Sites Inofficial Sites Core Services (3 Carriers) Media Sales Standardisation & Format Development Independent Operator/Agency Joint Subsidiaries Agents Ad Networks Infrastructure Product Development * Note: Simplified - advertising agencies, search Operator engines and consumers not shown © 2008 Infinita Inc. 29
  • 15. Japan Mobile Advertising Market Advertising Expenditures for Major Media 2007 and Year-on-Year Changes 2006 (2005) ★ Overall market growth in advertising is small - total +21.3% Mobile: advertising expenditures in Japan were up 1.1% in +3% (+28.6%) <1% share, 2007 compared to 2006 (1.7% from 2005 to 2006). (+0.9%) but +59.2% Expenditures in traditional media are down sharply, with especially print media and radio hard-hit. (+35.4%) ★ Since the beginning of the decade, advertising growth expenditures in relation to Nominal GDP have been stable, with only slight fluctuations of 1.16% to -5.2% 1.22%. (-3.8%) ★ At 0.62 US$ billion, Mobile advertising accounted for less than 1% of total advertising expenditures -4% (US$ 70 billion) in 2007, however, at a year-on-year increase of almost 60%, it is the fastest-growing (-1.3%) advertising medium by far. ★ 10% of interactive advertising revenues in 2007 -4.2% were in the mobile segment, up from 8% in 2006. (-1.9%) ★ The interactive sector overall increased by 24.4% +10.8% from 2006 to 2007, a slight slowdown after 27.7% (+11.7%) -0.9% growth between 2005 and 2006. (-1.2%) ★ For the first time ever, in 2007, online advertising Source: Dentsu Communication Institute (February 2008), expenditures including mobile exceeded combined Production Costs + Media Spendings radio and magazine advertising expenditures. © 2008 Infinita Inc. 30
  • 16. Japan Mobile Advertising Market Targeting ★ The most commonly used targeting criteria for mobile advertising in Japan are targeting by mobile network operator, age and gender (the Value latter two only available for sites/services that Behavioral require that data to be disclosed on sign-up). High Targeting ★ Less commonly used targeting criteria include time of day, weekdays, location (residence) and handset type. Targeting by location (as in: Location address) is only possible on sites/services that Time of day require sign-up and ask the user to disclose this information. Gender ★ So far seldom used and emerging targeting Age criteria are current location/proximity and Address external factors such as the current weather. Behavioral targeting approaches taking into account the past usage patterns are still in their Weekday Handset experimental stage. Low Operator Prevalence Common Rare © 2008 Infinita Inc. 34
  • 17. Japan Mobile Market Main Campaign Metrics Metric Definition Prevalence Validity Ad View or Gross number of times an ad is delivered Very Very low Ad (as mobile banner, email ad etc.) during a common Validity Impression given timeframe, not taking into account (AV) the number of users with multiple exposures High ROI Click Total number of clicks on an ad Very Very low common Click- Clicks on ad divided by number of ad Very Low through Rate impressions delivered, not taking into common Customer (CTR) account the number of users with multiple CPA Acquisition click-throughs during same timeframe Cost Conversion Percentage of users who take the desired Common Medium Rate (CR) action, e.g. sign up for a site or purchase something as a result of a campaign Cost-per- Average cost paid by advertiser per click- Common Medium CPC Conversion Rate click (CPC) through Cost-per- Average cost paid by advertiser per Common High Unique action (CPA) conversion (campaign goal), pre-defined as User sales, downloads, registrations etc. Clicks Unique User Number of individual users who click on Rare Low to CTR Clicks (UUC) an ad during a given timeframe medium Low Ad Impressions Customer Average cost paid by advertiser per Very rare High Acquisition conversion (campaign goal), pre-defined as Prevalence Cost (CAC) sales, downloads, registrations etc. for a Common Rare new (non-returning) customer Return on Profit generated from total campaign Very rare Very Investment investment high (ROI) © 2008 Infinita Inc. 36
  • 18. Key Enabling Technologies, Content and Services Mobile Messaging: Email and Decomail ★ Exceeding even mobile browsing in popularity is mobile email. Almost a quarter of Japanese mobile users send more than 5 messages a day, and more than 10% send more than 10 (Source: Impress R&D, 2007). Frequency of mobile emails received is ca. 30% higher, due to group emails, user subscriptions to email newsletters (so-called “mail magazines”) and opt-in notifications, e.g. from shopping/ auction sites and social networking services. ★ The standard messaging technology is mobile email, which can contain text, links and emoticons inline, and pictures, sound and video as attachments. Cross-platform communication between mobile and PC via email is possible. ★ A more sophisticated evolutionary step is Decomail, introduced by DoCoMo in 2004 and since adopted by the other carriers, which allows users to embed animations and graphics directly into the message. Decomail is extremely popular with teenagers and is often used as a type of free content as part of of mobile marketing campaigns and promotions. There are free Decomail sites, like Decotomo.jp, as well as content providers like Disney, which offer branded Decomail content under a subscription Free (left) and paid subscription (right) Decomail examples model. Decomail is the fastest-growing mobile type of Sources: Decotomo.jp, Disney Mobile mobile content, along with mobile books and comics. © 2008 Infinita Inc. 41
  • 19. Key Enabling Technologies, Content and Services Mobile Shopping and Auctions Mobile Commerce ★ Revenues from mobile shopping and auctions started to outgrew mobile content revenues as early as 2005. The Mobile Content dominant players in this category are Yahoo! Shopping and Auctions and Rakuten, an online shopping site aggregator which generates 25% of its total sales via mobile. ★ NTT DoCoMo has teamed up with Rakuten to provide mobile auctions search directly on the i-menu, while au provides several product vertical mobile shopping sites with different partners. SoftBank offers tight integration with Yahoo! Shopping and Auctions. ★ 36.2% of Japanese mobile users use their mobile to make purchases online, 21.5% participate in auctions. 14.8% of mobile shoppers do so 5-9 times a year, and almost 1/6 once a month or more. The average yearly amount spent on mobile purchases by shoppers exceeds US$300, which is equivalent to almost half of voice and data aggregate ARPU (Source: Impress R&D, 2007). ★ The rise of mobile shopping and commerce has contributed to the growth of mobile advertising in a major way, as online retailers make use of tools like mobile email newsletters, advertising in third-party mail magazines, banner ads, search Mobile Content and Commerce Revenues in US$ billion ads, affiliate programs and many other forms of mobile Source: Mobile Content Forum (July 2007) advertising to generate traffic and push sales. © 2008 Infinita Inc. 46
  • 20. Key Enabling Technologies, Content and Services Mobile Search ★ Few technologies have changed the mobile advertising landscape, and the Japanese mobile industry as a whole, in as dramatic a way as mobile search. Until 2006, carrier menu search only returned search results from official sites, but au KDDI changed this model with the integration of Google on its EZweb portal in the summer of 2006, opening up the mobile web. SoftBank mobile followed suit with Yahoo!, and DoCoMo with Google integration on the i-menu. ★ Almost a third of Japanese mobile internet users use mobile search daily, only less than a quarter have not adopted the technology yet (Source: MMD, 2007). 57.8% mainly use the official carrier menu to find content and services, but 40.5% resort to mobile search engines (Source: Impress R&D, 2007). ★ This has triggered not only a boom in off-portal content, but is generating healthy revenues from search-related mobile advertising, both for search queries on the carrier menu and on standalone mobile search sites. ★ Until late 2007,Yahoo! and Google had roughly equal Adoption of Mobile Search market share in mobile search, but with the integration of Source: Mobile Marketing Data Laboratory (October 2007) Google on i-mode and au EZweb, the balance is shifting in its favor. © 2008 Infinita Inc. 49
  • 21. Consumer Attitudes to Mobile Marketing Favorite Content in Mail Magazines ★ Participation in mobile campaigns featured in mobile email magazines is strongly incentive-driven. Asked about what types of content or offers they see as valuable in the context of subscribing to email magazines, users say they are most strongly motivated by receiving information about free content, presents and giveaways. ★ Information about new products and services ranks second, and coupons come in third, followed by information about bargains and discounts. Source: InfoPlant (September 2006), in % © 2008 Infinita Inc. 63
  • 22. Marketer Attitudes to Mobile Advertising Preferred Compensation Models in Mobile Advertising 2006 ★ Until quite recently, most mobile advertising in Japan was 2007 billed on a fixed time base (e.g. “One banner on top page for one week), or, more rarely, a combination of time base and guaranteed impression-based compensation (i.e. “One banner on top page for one week, at least 1 million page impressions guarantee”). ★ Mobile advertisers are starting to favor more performance- based compensation models like cost-per-click (CPC) and cost-per-action (CPA), with the guaranteed impressions (CPM) and fixed-time models losing attractiveness. ★ However, CPC and CPA compensation models are still generally only available on paid search advertising, text ad networks and affiliate programs, and, in some very rare cases, on banner advertising. ★ Although time-based and impression-based models also have their merit for largely branding-oriented campaigns, the lack of widespread availability of performance-based models for mobile advertising (which, in contrast, is widely available for PC online advertising) may be one reason why advertisers still have not adopted the medium on a large scale. Source: D2 Communications (May 2007), in % © 2008 Infinita Inc. 68
  • 23. Mobile Media and Advertising Formats R25 (Third-party) Email newsletter Menu Banner header Text Ad Footer Text Ad Source: D2 Communications R25 Sports menu R25 Local weather menu R25 Newsletter ★ Menu Banner (GIF 192x53 px, 2 KB), placement on second-level menus available in three time slots, priced at US$ 5,500/week (5-11 h, 11-17 h) and US$ 6,500/week (17-5 h), 2 million impressions each. Alternatively: 24h, US$ 15,000/week at 6 million impressions. ★ Footer Text Ad (28 characters plus URL) on second-level menus, US$ 10,000/week at 18 million impressions, or package combined with Footer Text Ad on top page for USD 5,000/week at 22 million impressions ★ Email newsletter text ad (24 characters with URL): US$ 3,000 for one-time delivery to 66,000 members, or US$ 20,000 for 7 days package, limited to 1 advertiser per email message © 2008 Infinita Inc. 82
  • 24. Mobile Media and Advertising Formats EZ News Flash ★ Flash application that provides a customizable feed of news items and advertising on the idle screen, click takes the user to pages providing more information ★ Formats • Top banner Flash (192 px, 5 KB), rotation (max. 4 during a given week) News Idle Screen with Weather • Content Ad GIF/JPEG (64x48, 5 KB) plus ca. 300 EZ News Flash characters text ★ Compensation model: time-based Top banner ★ Pricing: US$ 25,000/week (top banner), US$ 10,000/ day (content ad) ★ Reach: ca. 9.5 million (top banner), ca. 300,000 Content (content ad) Ad ★ User registration: necessary ★ Cost to user: data packets ★ Similar products available from DoCoMo (i-Channel) Idle Screen with advertising message in EZ News Flash and SoftBank (S! Cast) Advertising on news page Sources: au KDDI, mediba © 2008 Infinita Inc. 90
  • 25. Mobile Media and Advertising Formats Tokusuru Menu: SoftBank Mobile Formats Billboard ★ USD 10,000/week, PNG or GIF (240x55 px, 5KB), fixed, direct link to advertiser site (or mail to, call to) Direct ★ USD 8,000/week, text (31 characters), fixed, direct link to advertiser site (or mail to, call to) Today’s ★ USD 8,000/week, text (31 characters on main page Recommendations plus 320 characters on sub-page), rotation (max. 3/ week), links to advertiser sites via sub-page with campaign details (not shown here) Rectangle ★ USD 8,000/week, PNG or GIF (78x161 px, 5KB), fixed, link to advertiser site (or mail to, call to) Spot ★ USD 8,000/week, text (31 characters), fixed, direct link to advertiser site (or mail to, call to) Picture ★ USD 5,000/week, PNG only (192x53 px,), fixed, link to advertiser site, response mechanism: advertiser site link only Tokusuru Numbers ★ cf. Tokusuru Numbers section Tokusuru Menu on SoftBank Mobile Source: J-Mobile © 2008 Infinita Inc. 106
  • 26. Mobile Media and Advertising Formats G Guide Mobile (Electronic Programming Guide) Program Center information Text Ad <CLICK> !! XL banner Banner Source: D2 Communications ★ Formats: Banners (standard & XL), center text ads; rotation every 30 seconds, or user can flip/scroll through ads manually; some handsets: ticker style display with ads ★ Response mechanism: web to, mail to, call to ★ Compensation Model/Pricing: impression-based, CPM US$ 1-5, depending on format and volume (not dependent on response mechanism) ★ Targeting: ZIP code, age, gender, operator, context (ads relevant to programming information currently viewed) ★ Marketed by: D2C, mediba, J-Mobile (can be booked for multiple carriers through one agent) ★ Future possibilities: behavioral targeting based on past usage, targeting based on TV program metadata © 2008 Infinita Inc. 116
  • 27. Mobile Media and Advertising Formats mixi: Tie-ups and Promotions ★ In addition to the standard advertising formats described above, mixi occasionally runs special tie-up campaigns with advertisers, which integrate more deeply with the site. ★ Left: So-called “login jack”, a fully branded version of the mixi mobile login page (in this case, a tie-up with the Japan Dairy Council, which included a sweepstakes promotion) ★ Right: Tie-up campaign with Lawson convenience store chain (featuring Miffy-branded products available to customers redeeming a certain number of Lawson loyalty points), as part of which mixi users could receive free Miffy-branded profile backgrounds for their mixi page. mixi Login Screen Jacks (left) and Tie-up (right) Source: mixi © 2008 Infinita Inc. 125
  • 28. Mobile Media and Advertising Formats AdLocal ★ Location-based advertising network service provided by Cirius Technologies, Inc. Delivers location-targeted ads to network of more than 20 off-deck sites that offer local search functionality, including mobagetown and popular restaurants listing site Tabelog. ★ Advertisers can specify at what proximity (during an address or map-based search) ads should appear ★ Formats: Text ads ★ Compensation model: cost-per-click, plus one-time setup fee US$ 5 ★ Pricing: bidding mechanism ★ Targeting: genre/product category, time of day, day of the week, area radius (1 to 10 km), weather (e.g. “show my advertising only if it is raining”) ★ User registration: necessary for usage of some of the services in AdLocal partner network ★ Cost of service to user: data packet fees; monthly subscription fee on some partner network sites Local search for a restaurant on mobagetown and results page with location-based text advertising from AdLocal network © 2008 Infinita Inc. 138
  • 29. Campaign Examples and Case Studies AXE “Wake-up Service, Inc.” ★ Advertiser: AXE (Unilever) ★ Campaign Date: April 2007 ★ Campaign Outline • Sign up for campaign on AXE mobile site or PC site • Set up personalized wake-up call times to mobile via PC website - in the process of this, the relevant model appears on screen as video, simultaneously, the mobile phone rings and the user can hear her “talking to him” and confirming the wake-up call • For each wake-up call, collect 1 of 14 wake-up girl Flash wallpapers for your mobile • In order to get all girls as wallpapers, including a special “secret character”, it is necessary to place at least 14 wake-up call orders • (For selected users, by pre-registration): Be woken up by actual campaign girls at Naeba Ski Resort • Get free branded mobile application (alarm clock) Screencaps from Flash Video on AXE PC Campaign Website © 2008 Infinita Inc. 143
  • 30. Campaign Examples and Case Studies McDonald’s Flash Coupons ★ Advertiser: McDonald’s ★ Promotion Date: ongoing, since February 2006 ★ Promotion Outline: Member Site and Flash Coupons • Users sign up on the McDonald’s mobile website, they can then download Flash coupons, which have several screens with one promotion each, which they can redeem as many times as they want (until offer expires) by showing them at the cash register • McDonald’s notifies users about new promotions and offers by mobile email, in order to participate, they need to download the relevant new coupon from the site McDonald’s Mobile Site (left) and Flash Coupons (middle, right) Source: McDonald’s • Since coupons are Flash, they can only be stored on the phone, but not forwarded to other handsets by mail, so in order to use them, sign-up is necessary ★ Results: • More than half a million members by October 2007 • 20% of children between 12-18 in Japan use the service © 2008 Infinita Inc. 160
  • 31. Key Findings ★ By analyzing the detail of and outlook for the Japanese mobile marketing industry in detail, a number of factors impacting market growth - some driving it, some hindering it - emerge. While not all of these may have relevance to markets elsewhere, and relevance of specific factors will vary in a given one, we believe that the following do, in fact, apply universally: ★ Never be intrusive. This is almost too obvious a thing to say - but always keep in that the mobile is the most personal medium ever. People do not forgive mistakes easily here. It is a purely opt-in, by invitation of the user-only world. ★ Only one part of the puzzle. The mobile channel is still largely treated separately of other marketing efforts. Only when integrated with other media does it unleash its full potential. ★ Listen to the children. What they are doing today on mobile turns mainstream tomorrow. ★ Engage your customers and learn from them. It’s a lot of work, but it pays off. ★ Create desirable content, not advertising. Advertising content can be so well-tailored and entertaining that people will go to great lengths to get it. In some cases, they might even pay for it. ★ Provide ample opportunity for communication. The best mobile marketing efforts work by creating an environment that fosters communication. Among the audience, and with the brand. ★ Industry-wide standards are crucial. Collaboration across the whole value chain is necessary, no matter how conflicting the interests involved. © 2008 Infinita Inc. 182
  • 32. Key Findings ★ Think beyond the browser and messaging. A mobile phone is many things to many people, and depending on context, it can be many things to the same person. It has multiple layers that can be leveraged for marketing. ★ Elaborate and educate. Agencies and brands did not grow up with this medium, and the possibilities as well as the limitations are not necessarily clear to them. Creating this understanding takes time and effort. ★ Performance increasingly matters. The hype is coming to an end. Time to talk about the money. ★ Simplify the media-buying process. Media planning and buying for mobile is still extremely complicated. Advertisers and agencies don’t have time to spare. ★ Refine targeting possibilities and metrics. Mobile marketing will see adoption in line with efficiency improvements made - and how precisely that efficiency can be measured. ★ Walled gardens are over. People don’t like to be locked in. Open up and they will come. ★ Affordable data. Mobile web access does not necessarily need to be cheap to spark explosive adoption. But it needs to be calculable and transparent for the user. © 2008 Infinita Inc. 183
  • 33. 21st Century Mobile Marketing Global Insights into the World’s Most Advanced Mobile Market ★ Author: Christopher Billich, Infinita Inc. ★ 188 Pages ★ Current version 1.0 ★ US$ 1,500 (Company-wide License) Get your copy at www.infinita.co.jp/research MMA (Mobile Marketing Association) Member Discount “21st Century Mobile Marketing - Global Insights into the World’s Most Advanced Mobile Society: Japan” is available at a 10% discount to Mobile Marketing Association (MMA) Members. For further information, please contact Christopher Billich at billich@infinita.co.jp. © 2008 Infinita Inc.