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Zeeshan Azeem Creative web & Graphic designer.
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Recommandé
Microsoft surface
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Lucy Freeborn explains how Propeller,net applied customer analysis to deliver much greater marketing performance to Hi Tec
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Learning about the importance of engaging with your audience when using Social Media, and how to engage with them in the correct manner
Engaging with your audience
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Slides on the basics of entrepreneurial marketing. How it differs from conventional marketing and what you need to do to apply it in your own business
Entrepreneuria l marketing
Entrepreneuria l marketing
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ferrari
ferrari
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how academics and researchers can use social media to build collaborative relationships
Social media for academics
Social media for academics
Alan Rae
Zeeshan Azeem Creative web & Graphic designer
ZA_Portfolio
ZA_Portfolio
cdeziner
Getty
Getty
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Recommandé
Microsoft surface
Microsoft surface
Tran Long
Lucy Freeborn explains how Propeller,net applied customer analysis to deliver much greater marketing performance to Hi Tec
Customer journey maps lucy freeborn
Customer journey maps lucy freeborn
Alan Rae
Learning about the importance of engaging with your audience when using Social Media, and how to engage with them in the correct manner
Engaging with your audience
Engaging with your audience
Farhan Rehman
Slides on the basics of entrepreneurial marketing. How it differs from conventional marketing and what you need to do to apply it in your own business
Entrepreneuria l marketing
Entrepreneuria l marketing
Alan Rae
ferrari
ferrari
Mark
how academics and researchers can use social media to build collaborative relationships
Social media for academics
Social media for academics
Alan Rae
Zeeshan Azeem Creative web & Graphic designer
ZA_Portfolio
ZA_Portfolio
cdeziner
Getty
Getty
Mark
미래예측
C:\Fakepath\지식경영 미래예측
C:\Fakepath\지식경영 미래예측
yonyseo
GermaniumWeb training session for code::XtremeApps:: 2010 participants
GermaniumWeb training for CXA2010
GermaniumWeb training for CXA2010
ianloh13
Morocco
Morocco
guestd1c3e7
How customer journey maps apply to a small business using examples from our horticultural businesses, plants4presents.co.uk,ladybirdplantcare.co.uk, fletchingGlasshouses.co.uk and theintelligentGarden.com
Customer Journey Maps - a small business case study - Alan Rae
Customer Journey Maps - a small business case study - Alan Rae
Alan Rae
Horticultural Workforce project - what we found out and what we're going to do about it.
How to build a world class horticultural workforce
How to build a world class horticultural workforce
Alan Rae
Topic of this short talk: team / group dynamics. The point is that you need to be aware of any dynamics happening in your team / group. Contents of the presentation: Slide 1: Intro video (ants) Slide 2: Teamwork Teamwork is the corner stone of any successful undertaking. Teamwork is an individual skill. The purpose of this talk is to make you aware of the importance of team dynamics. We will look at some examples, and how we can explore team dynamics. Slide 3: How does a high-performing team look like? Diverse members Diversity of viewpoints, opinions Open and clear communication Managing conflict Clear objectives Trust Participative leadership Positive atmosphere Engagement Slide 4: Putting a group of people together does not make a team. Slide 5: Model of group/team development: Tuckman (1965) Note: the different phases of growing as a team are necessary to become “performing” Slide 6: Belbin team roles (1981) 9 team roles: an effective team has members that cover the 9 key roles in managing the team Slide 7: Communication inside the team is a key indicator of whether they are performing or not. The quality of communication in the team will also directly affect the communication with the stakeholders. Slide 8: One bad apple can cause rot in the entire cart by altering the behaviour of everyone. examples: the passive-aggressive group eroder, the blunt/rude dominant, the controller, the slacker, the anti-establishment guy, the divide-and-conquer schemer, the arrogant fat head Slide 9: Groupthink, a term coined by social psychologist Irving Janis (1972), occurs when a group makes faulty decisions because group pressures lead to a deterioration of “mental efficiency, reality testing, and moral judgment”. Groups affected by groupthink ignore alternatives and tend to take irrational actions that dehumanise other groups. A group is especially vulnerable to groupthink when its members are similar in background, when the group is insulated from outside opinions, and when there are no clear rules for decision making. Cf. https://en.wikipedia.org/wiki/Groupthink Slide 10: How to explore team dynamics? Listen to the way team members are communicating Observe behaviours: can you recognise certain team roles? Who has an introvert personality, who’s extrovert? Observe how conflict is managed Slide 11: Don't be a Scrum Zombie (Thanks to Henrik Kniberg) Slide 12: How to explore team dynamics? Team building, a classic scrum. Slide 13, 14, 15: How to explore team dynamics? Team drawer A team building exercise. Cf. https://technology1unplugged.wordpress.com/2015/09/14/agile-belgium-agile-games-night-iii-at-commagroup-cronos-10092015/ (team drawing exercise) Slide 16: Improv theatre exercises Slide 17: Quote by Henry Ford: “Coming together is a beginning, keeping together is progress, working together is success.” Slide 18: Be aware of the dynamics in your team!
Agile by example 2015: lightning talk - exploring team dynamics
Agile by example 2015: lightning talk - exploring team dynamics
Frederik Vannieuwenhuyse
Kurikulum
Kurikulum
20080210097
Peter Martin's excellent theoretical description of Customer Journey Mapping
Customer journey mapping - Peter
Customer journey mapping - Peter
Alan Rae
Contenu connexe
En vedette
미래예측
C:\Fakepath\지식경영 미래예측
C:\Fakepath\지식경영 미래예측
yonyseo
GermaniumWeb training session for code::XtremeApps:: 2010 participants
GermaniumWeb training for CXA2010
GermaniumWeb training for CXA2010
ianloh13
Morocco
Morocco
guestd1c3e7
How customer journey maps apply to a small business using examples from our horticultural businesses, plants4presents.co.uk,ladybirdplantcare.co.uk, fletchingGlasshouses.co.uk and theintelligentGarden.com
Customer Journey Maps - a small business case study - Alan Rae
Customer Journey Maps - a small business case study - Alan Rae
Alan Rae
Horticultural Workforce project - what we found out and what we're going to do about it.
How to build a world class horticultural workforce
How to build a world class horticultural workforce
Alan Rae
Topic of this short talk: team / group dynamics. The point is that you need to be aware of any dynamics happening in your team / group. Contents of the presentation: Slide 1: Intro video (ants) Slide 2: Teamwork Teamwork is the corner stone of any successful undertaking. Teamwork is an individual skill. The purpose of this talk is to make you aware of the importance of team dynamics. We will look at some examples, and how we can explore team dynamics. Slide 3: How does a high-performing team look like? Diverse members Diversity of viewpoints, opinions Open and clear communication Managing conflict Clear objectives Trust Participative leadership Positive atmosphere Engagement Slide 4: Putting a group of people together does not make a team. Slide 5: Model of group/team development: Tuckman (1965) Note: the different phases of growing as a team are necessary to become “performing” Slide 6: Belbin team roles (1981) 9 team roles: an effective team has members that cover the 9 key roles in managing the team Slide 7: Communication inside the team is a key indicator of whether they are performing or not. The quality of communication in the team will also directly affect the communication with the stakeholders. Slide 8: One bad apple can cause rot in the entire cart by altering the behaviour of everyone. examples: the passive-aggressive group eroder, the blunt/rude dominant, the controller, the slacker, the anti-establishment guy, the divide-and-conquer schemer, the arrogant fat head Slide 9: Groupthink, a term coined by social psychologist Irving Janis (1972), occurs when a group makes faulty decisions because group pressures lead to a deterioration of “mental efficiency, reality testing, and moral judgment”. Groups affected by groupthink ignore alternatives and tend to take irrational actions that dehumanise other groups. A group is especially vulnerable to groupthink when its members are similar in background, when the group is insulated from outside opinions, and when there are no clear rules for decision making. Cf. https://en.wikipedia.org/wiki/Groupthink Slide 10: How to explore team dynamics? Listen to the way team members are communicating Observe behaviours: can you recognise certain team roles? Who has an introvert personality, who’s extrovert? Observe how conflict is managed Slide 11: Don't be a Scrum Zombie (Thanks to Henrik Kniberg) Slide 12: How to explore team dynamics? Team building, a classic scrum. Slide 13, 14, 15: How to explore team dynamics? Team drawer A team building exercise. Cf. https://technology1unplugged.wordpress.com/2015/09/14/agile-belgium-agile-games-night-iii-at-commagroup-cronos-10092015/ (team drawing exercise) Slide 16: Improv theatre exercises Slide 17: Quote by Henry Ford: “Coming together is a beginning, keeping together is progress, working together is success.” Slide 18: Be aware of the dynamics in your team!
Agile by example 2015: lightning talk - exploring team dynamics
Agile by example 2015: lightning talk - exploring team dynamics
Frederik Vannieuwenhuyse
Kurikulum
Kurikulum
20080210097
Peter Martin's excellent theoretical description of Customer Journey Mapping
Customer journey mapping - Peter
Customer journey mapping - Peter
Alan Rae
En vedette
(8)
C:\Fakepath\지식경영 미래예측
C:\Fakepath\지식경영 미래예측
GermaniumWeb training for CXA2010
GermaniumWeb training for CXA2010
Morocco
Morocco
Customer Journey Maps - a small business case study - Alan Rae
Customer Journey Maps - a small business case study - Alan Rae
How to build a world class horticultural workforce
How to build a world class horticultural workforce
Agile by example 2015: lightning talk - exploring team dynamics
Agile by example 2015: lightning talk - exploring team dynamics
Kurikulum
Kurikulum
Customer journey mapping - Peter
Customer journey mapping - Peter
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