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Partner Certification - Gold

   Little Known Parts of Pardot
Site Search
• Site search can be used to track what
  prospects are searching for on your website

• Pardot Hosted
  • Pardot hosts the site search and a landing page is
    used to display the results
  • Pardot needs a live XML/HTML sitemap to crawl and
    find the pages

• Third-Party Site Search
  • Pardot integrates with the current site search on your
    website
  • Works similarly to a form handler where we will grab
    the query and send the prospect to the results page
Scoring Rules
• Allows you to change the default scoring rules in
  the Pardot system

• Located in Administration >> Scoring Rules

• Any changes in default scoring will retroactively
  change the score for any prospects previously
  hit with a score
• Could cause a small influx of new leads if assigning based
  on score
Custom Redirects
• Allows you to track any link on your website or a third
  party site (twitter page, banner ad, etc.)

• When to use Custom Redirects:
     •   Banner ads on third party sites

     •   Social Sharing

     •   Links you don’t want to host. Videos are a great example for
         this

•   Any completion actions are for prospects already in the system,
    will not retroactively have completion action when they convert
Grading
• Allows you to qualify a lead based on quality rather than
  activity (score)
• Everyone starts out as a D for their grade
   •   Will not be shown until a score has been applied to/against
       them

• Criteria set up in Marketing >> Segmentation >>
  Profiles
• Criteria can be weighed at 1/3, 2/3, or a full letter
  grade
• Give enough weight to move a prospect from a D to
  an A if matches numerous criteria
• Grades can be applied manually in the prospects
Completion Actions
• Allows you to save automation rules for more
  complicated actions

• Completion actions are available within forms, form
  handlers, files, custom redirects, and page actions

• Completion actions are not retroactive, they will only
  happen after the action is created

• Completion actions will not run on visitors

• Completion actions allow for a rule to occur every
  time
   •   Only ‘add to score’ does not (once every 24 hours)
Form Field Actions
• The ability to add a prospect to a list based on a field
  value

• Available for dropdown, checkbox, radio button, or
  multi-selects

• When you list options for the field in admin >>
  prospect fields, you will see a list icon next to the field
  where you choose the list to add the prospect to

• If a prospect removes this option, it will not remove
  them from the list
Form Field Labels
• The ability to have an external facing label different
  from an internal one

• Available for dropdown, checkbox, radio button, or
  multi-selects

• When you list options for the field in admin >>
  prospect fields, you will see an ‘A’ icon next to the
  input

• Type internal name in the left field and external name
  in the right field
Opt-In Tracking
• To comply with some countries cookie privacy laws,
  allows you to ask the prospect to opt into tracking

• Accessed in Administration >> Overview
   •   Can be turned on for a region or individual countries

• Will have a prompt at the top of the screen if a visitor
  comes from a selected locale

• If prospect opts in, they will not be asked unless they clear
  their cookies

• If prospect opts out, any form completions or tracked
  email clicks will still be marked, but page visits will not
GoodData
• Pardot is integrated with GoodData to help you
  customize your reporting capabilities, narrowing in
  on long-term trends in your marketing efforts

• Not turned on for account by default, must be
  activated by going to Admin >> Connectors

• Data is updated nightly

• Custom reports can be made and automatically
  emailed on a time schedule that you select
Page Actions
• Track individual pages on your site if someone
  accesses the page

• Set the page as a priority page so the activity has its
  own activity in the prospects record

• Have completion actions to run if the prospect hits
  the page
   •   Will only run on prospects and will not be retroactive once a
       visitor converts

• Tracking code must be on the page you wish to
  have a page action
Campaign Cohort Report
• Gives statistical information for each Pardot
  campaign beyond the basic campaign report data
• Gives you a look over a selected period of time to
  see how many prospects and opportunities were
  created
   •   You can filter the graph by month and drill into campaigns to
       see how that monthly cohort performs
   •   This alternative view on the data makes it easier to visualize if
       there’s seasonality for a campaign, if the effectiveness is
       increasing/decreasing over time, and more
   •    You can also drill into a specific campaign and view its
       cohort report

• Accessed in Reports >> Overview and click on the
  campaign name
Visitor Report by Geography
• Have the daily visitor filtered to only show a particular
  geography

• Based on the visitors IP address and where the IP is
  register to

• Accessed by going to Email Address (Top Right) >>
  Edit User Preferences

•   Allows you to have sales reps who get the daily
    visitor report to only see their sales regions and not
    other reps’.
End of Course Twelve
•   You have reached the end of the Little Known
    Parts of Pardot course

•   You will now take a test of what you have
    learned. You must score greater than 85% to
    pass this portion of the test

•   Good luck!

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Little Known Facts

  • 1. Partner Certification - Gold Little Known Parts of Pardot
  • 2. Site Search • Site search can be used to track what prospects are searching for on your website • Pardot Hosted • Pardot hosts the site search and a landing page is used to display the results • Pardot needs a live XML/HTML sitemap to crawl and find the pages • Third-Party Site Search • Pardot integrates with the current site search on your website • Works similarly to a form handler where we will grab the query and send the prospect to the results page
  • 3. Scoring Rules • Allows you to change the default scoring rules in the Pardot system • Located in Administration >> Scoring Rules • Any changes in default scoring will retroactively change the score for any prospects previously hit with a score • Could cause a small influx of new leads if assigning based on score
  • 4. Custom Redirects • Allows you to track any link on your website or a third party site (twitter page, banner ad, etc.) • When to use Custom Redirects: • Banner ads on third party sites • Social Sharing • Links you don’t want to host. Videos are a great example for this • Any completion actions are for prospects already in the system, will not retroactively have completion action when they convert
  • 5. Grading • Allows you to qualify a lead based on quality rather than activity (score) • Everyone starts out as a D for their grade • Will not be shown until a score has been applied to/against them • Criteria set up in Marketing >> Segmentation >> Profiles • Criteria can be weighed at 1/3, 2/3, or a full letter grade • Give enough weight to move a prospect from a D to an A if matches numerous criteria • Grades can be applied manually in the prospects
  • 6. Completion Actions • Allows you to save automation rules for more complicated actions • Completion actions are available within forms, form handlers, files, custom redirects, and page actions • Completion actions are not retroactive, they will only happen after the action is created • Completion actions will not run on visitors • Completion actions allow for a rule to occur every time • Only ‘add to score’ does not (once every 24 hours)
  • 7. Form Field Actions • The ability to add a prospect to a list based on a field value • Available for dropdown, checkbox, radio button, or multi-selects • When you list options for the field in admin >> prospect fields, you will see a list icon next to the field where you choose the list to add the prospect to • If a prospect removes this option, it will not remove them from the list
  • 8. Form Field Labels • The ability to have an external facing label different from an internal one • Available for dropdown, checkbox, radio button, or multi-selects • When you list options for the field in admin >> prospect fields, you will see an ‘A’ icon next to the input • Type internal name in the left field and external name in the right field
  • 9. Opt-In Tracking • To comply with some countries cookie privacy laws, allows you to ask the prospect to opt into tracking • Accessed in Administration >> Overview • Can be turned on for a region or individual countries • Will have a prompt at the top of the screen if a visitor comes from a selected locale • If prospect opts in, they will not be asked unless they clear their cookies • If prospect opts out, any form completions or tracked email clicks will still be marked, but page visits will not
  • 10. GoodData • Pardot is integrated with GoodData to help you customize your reporting capabilities, narrowing in on long-term trends in your marketing efforts • Not turned on for account by default, must be activated by going to Admin >> Connectors • Data is updated nightly • Custom reports can be made and automatically emailed on a time schedule that you select
  • 11. Page Actions • Track individual pages on your site if someone accesses the page • Set the page as a priority page so the activity has its own activity in the prospects record • Have completion actions to run if the prospect hits the page • Will only run on prospects and will not be retroactive once a visitor converts • Tracking code must be on the page you wish to have a page action
  • 12. Campaign Cohort Report • Gives statistical information for each Pardot campaign beyond the basic campaign report data • Gives you a look over a selected period of time to see how many prospects and opportunities were created • You can filter the graph by month and drill into campaigns to see how that monthly cohort performs • This alternative view on the data makes it easier to visualize if there’s seasonality for a campaign, if the effectiveness is increasing/decreasing over time, and more • You can also drill into a specific campaign and view its cohort report • Accessed in Reports >> Overview and click on the campaign name
  • 13. Visitor Report by Geography • Have the daily visitor filtered to only show a particular geography • Based on the visitors IP address and where the IP is register to • Accessed by going to Email Address (Top Right) >> Edit User Preferences • Allows you to have sales reps who get the daily visitor report to only see their sales regions and not other reps’.
  • 14. End of Course Twelve • You have reached the end of the Little Known Parts of Pardot course • You will now take a test of what you have learned. You must score greater than 85% to pass this portion of the test • Good luck!