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The World Wide Web Show Turn Your Staff Into Stars with the Real-time Social Web October 2, 2008 Chad Norman
All You Really Need to Know About Me ,[object Object],D&D Boy Scouts + + = Me! ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Starting Line ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Integrating Multiple Channels of Communication Interactivity Audience Size A look at the communication continuum
Social Tools of the Broadcast Channel
The Broadcast Channel is Emerging Because… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
It’s All About Engagement
Microblogging – A Network about Everything ,[object Object],Nothing. Nothing. Everybody’s doing something - we’ll do nothing. Nothing?
What is Twitter? ,[object Object],[object Object],[object Object],[object Object]
Are Updates Becoming the Base Unit of Social Media? If you have an iPhone, you might think so.
Example: Real-time Fundraising by Beth Kanter ,[object Object],[object Object],[object Object],[object Object],[object Object]
Build a Deep Network Around You Leverage your entire network, not just your organizations supporters.
Example: Personal Networks for Action & Traffic Danielle Brigida, nwf.org Jonathon Colman, Nature.org Peter Deitz, Social Actions
Example: Go Green Charleston Increasing traffic & ad revenue in 24 hours by using your network and social news
Imagining Uses of Microblogging… ,[object Object],[object Object],Enhance an Alumni Event Have alumni and staff use the network to communicate event news, after-parties, ridesharing, and more. Tech up your Golf/Bowl-a-thon Participants can receive updates on scores, team changes, announcements, and results. This is perfect for a spread out, distributed event. Wildlife and Pet Rescue Network Use microblogging to appeal to supporters to adopt a pet, shelter an animal, or reach out to volunteers. Promote Your Stars Get the stars of your actors to update your supporters as they prepare for a big performance. Crisis Management Develop a network that can be used to receive help during a crisis, provide support to those trying to recover, or report from disasters.
Social Tools of the Broadcast Channel
Live Video :: That’s no moon, that’s a Nonprofit Star ,[object Object],[object Object]
Interactive Live Video ,[object Object],[object Object],[object Object],[object Object],Your Supporters Talking You Your Supporters
Example: SEFF Fundraiser for Annual Festival ,[object Object],[object Object],[object Object]
Example: Real-time Fundraising by Beth Kanter ,[object Object],[object Object],[object Object],[object Object],[object Object]
Streaming Live from your Phone ,[object Object]
Example: Advocacy and Calls to Action ,[object Object],[object Object],[object Object],[object Object],[object Object]
Imagining Uses of Live Interactive Video… ,[object Object],[object Object],Live Stream and Event, with Hosts Setup a live stream to capture your annual event, complete with hosts that pop in to periodically update the audience. Host an online-a-thon Take the “a-thon” model online, and take pledges via a call to action from a live stream. Do it during work hours so people are at their desks.  Share the Voice of Field Workers Give your field workers a phone that can stream Qik or Kyte video, and have them check in at scheduled times. Or, use a Twitter feed specifically for field workers. . Host Bible Study or Stream a Service Get your staff in front of the camera to spread the reach of your mission. Reaching new people, or those who have a hard time leaving home, is perfect for live interactive video. This is the idea These are the details of the idea. These are the details of the idea. These are the details of the idea. These are the details of the idea. These are.
Example: Using SMS to Raise Awareness ,[object Object],www.dosomething.org ,[object Object],[object Object]
Imagining Real-time Uses Mobile & GPS… ,[object Object],[object Object],Excursion Tracking Mobile updates from outings like a river trip. Tag locations of spotted wildlife and chart progress along the way.  GPS Appeals Have alerts that are distributed to supporters who travel. Upon arrival in a city, or while cruising down the street, have volunteer or donation asks appear. Think N.O. after Katrina. Adoption Pics Use a service like Twitter and TwitPic to upload photos of animals in need of adoption to potential adoptees. This would work great on a regional scale in a rural area.  Meals on Wheels Map Have volunteers upload coordinates to a map as they deliver each meal. Might be an interesting way to show volume.
Meebo :: Real-time Embeddable Chat ,[object Object],[object Object],[object Object],[object Object],[object Object]
Woopra :: Real-time Web Analytics ,[object Object],[object Object],[object Object],[object Object],[object Object]
Skype :: Real-time Video & Audio ,[object Object],[object Object],[object Object],[object Object]
Imagining Other Real-time Uses… ,[object Object],[object Object],Watch Geographic Click-throughs Use Woopra to test and monitor alumni emails for regional guidance on send time, subject lines, and content.. Education Chats Groups like Planned Parenthood could use Meebo chats to provide support and education for their audience.  Track a-thons Use Google spreadsheets to tally results, gifts, and participation of distributed events.
Listening is Important Too ,[object Object],[object Object],[object Object],[object Object],[object Object],The social web gives us unprecedented access into the lives of supporters – ignore it at your own peril.
The Firehose: Live Election Feed on Twitter
The Firehose: TwitterVision
Social Filtering is the Future of Listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Extra Toppings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Something to Keep in Mind ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4 Things you can do today ,[object Object],[object Object],[object Object],[object Object],4 Things you can do tomorrow ,[object Object],[object Object],[object Object],[object Object]
Questions?
Thank you! ,[object Object],Email:  [email_address] Twitter:  www.twitter.com/ChadNorman Blackbaud.com/ChadNorman GoGreenCharleston.org
Social Tools of the Broadcast Channel
Integrating Multiple Channels of Communication Interactivity Audience Size A look at the communication continuum

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