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SAP Solution in Detail
SAP Solutions for Small Businesses and Midsize Companies
SAP Business All-in-One




Drive Growth with Scalable, Industry-Specific
SAP® Business All-in-One Solutions
Table of Contents
                4   Quick Facts                        9     One Integrated Solution
                                                             Supporting All Your Key
                5   The Challenge: Scaling Business
                                                             Processes
                    Software to Support Growth               Enterprise Resource Planning
                    The Wrong Business System Can            Customer Relationship
                    Hold You Back                            Management
                    Powerful SAP Business All-in-One         Supplier Relationship Management
                    Solutions from Our Partners              Business Intelligence
                                                             Best Practices
                7   Drive Growth with SAP Business
                                                             Technology Platform
                    All-in-One Solutions
                    Manage Sales, Products, and
                    Services                           13    Get Moving Quickly with
                                                             a Fast-Start Program
                    Build and Maintain Operational
                    Excellence
                    Optimize Financial Management
                                                       14	   Industry-Specific	Functionality	
                                                             to Meet Your Requirements
                    and Performance
                                                             To Learn More
                    Unify and Simplify
                    Drive Adoption and Improve
                    Productivity
                    Make a Cost-Effective, Long-Term
                    Investment
Quick Facts
Summary                                       Business Challenges                            Business	Benefits
SAP® Business All-in-One solutions are        • Keep pace with quickly changing mar-         • Enhanced agility to respond more
the most powerful, industry-specific            ket conditions and customer demands            quickly to changing market conditions
enterprise resource planning solutions        • Streamline business operations                 and customer demands
available to midsize or quickly growing       • Comply with financial reporting              • Greater	efficiency	and	effectiveness
small companies. They give you an inte-         requirements                                   thanks to streamlined business pro-
grated view of your business and easily       • Broaden and deepen your insight into           cesses, automated tasks, and fewer
scale and adapt to meet changing needs.         business operations                            errors
The solutions help drive business growth,                                                    • Improved	financial	management due
build and maintain operational excel-         Key Features                                     to more accurate financial reporting,
lence, and optimize financial perfor-         • Powerful enterprise resource plan-             better record maintenance, and deeper
mance. The software provides in-depth           ning functionality – Manage finan-             insight into organizational performance
functionality for running the entire busi-      cials, sales, service, procurement, logis-   • Increased visibility from integrated
ness efficiently and is designed to be af-      tics execution, product development,           analytics that help uncover business
fordable, with a predictable time to value.     manufacturing, human capital manage-           risks and opportunities
                                                ment, corporate services, and business
                                                analytics                                    For More Information
                                              • Industry-specific	functionality	–            Visit www.sap.com/businessallinone to
                                                Solve business challenges with a solu-       learn more about SAP Business All-in-
                                                tion tailored to your industry               One solutions and find an SAP partner
                                              • SAP NetWeaver® technology plat-              near you.
                                                form – Quickly and cost-effectively add
                                                on to your existing solution as your
                                                business grows and needs change
                                              • Best practices – Leverage proven
                                                methods for implementing best prac-
                                                tices in key functional areas and
                                                industries
                                              • Scalability – Start with what you need
                                                now, adapt and scale your solution as
                                                your needs change, and add in-depth
                                                customer relationship management,
                                                supplier relationship management, or
                                                business intelligence functionality at
                                                any time
The Challenge: Scaling Business
Software to Support Growth
To support growth, you need a unified business management
solution with the flexibility to adapt as requirements change.
An SAP® Business All-in-One solution helps drive growth, build
operational excellence, and optimize financial performance so
you can outperform the competition. With built-in support for
best practices, these industry-specific enterprise resource plan-
ning solutions are designed for midsize companies and quickly
growing small businesses seeking to integrate processes
company-wide.


ThE WRONG BuSINESS SYSTEM CAN                       Disjointed, nonintegrated systems can         processes. Adopting new, comprehensive
hOlD YOu BACK                                     also make it difficult to get full visibility   technology that underlies the entire orga-
                                                  into business operations. Perhaps most          nization and integrates the needs of sales,
As midsize companies grow, many find it           important, it is difficult to achieve a         finance, accounting, human resources,
difficult to retain the very characteristics      unified company mission when each op-           and logistics is critical to providing scal-
that first led to success – speed, flexibility,   eration or geographical location is using       ability and delivering value that stands the
and strong customer relationships. Grow-          independent or poorly coordinated legacy        test of time. And for any IT strategy, flexi-
ing companies are often hampered by               systems. Such systems provide little con-       bility is important. Your organization must
business software systems that simply             solidated visibility or sharing of business     be able to adapt to business-driven
cannot keep up. Unsophisticated systems           processes, which by their very nature           changes such as geographical growth,
can lack the capacity to support daily            must transcend individual operations.           reorganizations, and business-model
tasks and are often poorly integrated,              Faced with this common set of chal-           evolution and still serve internal and
making them time consuming and expen-             lenges, quickly growing companies like          external customers quickly.
sive to maintain. An ineffective technology       yours need a single, integrated business
infrastructure can be a serious impedi-           management solution as part of their IT         POWERFul SAP BuSINESS
ment to remaining competitive and agile.          strategy. As your business strategy be-         All-IN-ONE SOluTIONS FROM
Responsiveness and timely decision mak-           comes more clearly defined and aligned          OuR PARTNERS
ing can be hurt by systems that cannot            with a core competence around a specific
scale to handle the increased number of           industry or set of subindustries, industry-     SAP Business All-in-One solutions are
transactions generated by a growing               specific requirements emerge. You must          the most powerful, industry-specific ERP
customer base. Communications with                be able to link business processes and the      solutions available to midsize companies
geographically dispersed suppliers and            various departments inside the enterprise       or quickly growing small businesses. The
partners can become more complex.                 that play an interdependent role in those       solutions support core business process-
                                                                                                  es in a range of industries. These process-
                                                                                                  es include financials, sales and service,
                                                                                                  procurement and logistics execution,
                                                                                                  product development and manufacturing,
                                                                                                  human capital management, corporate
                                  Disjointed, nonintegrated systems                               services, and business analytics.
                                  can make it difficult to get full                                 Built on the proven SAP ERP application
                                                                                                  and the flexible SAP NetWeaver® technol-
                                  visibility into business operations.                            ogy platform trusted by the largest enter-
                                                                                                  prises, SAP Business All-in-One solutions




SAP Solution in Detail –	Drive	Growth	with	Scalable,	Industry-Specific	SAP	Business	All-in-One	Solutions                                     5
An SAP Business All-in-One solution helps drive growth,
build operational excellence, and optimize financial
performance so you can outperform the competition.



are optimized for midsize or quickly grow-    solutions equip you with the methods of
ing small companies. Yet they can grow        the best-run companies in your industry,
and scale along with the business. At any     along with the flexibility to support your
time, you can extend your solution with       unique practices. Over 800 industry solu-
additional functionality for customer rela-   tions are delivered by local SAP partners
tionship management (CRM), supplier           with deep expertise in specific industries.
relationship management (SRM), or                SAP provides proven tools and method-
business intelligence (BI).                   ologies for fast, predictable implementa-
   SAP Business All-in-One solutions can      tion with low risk, low cost, and rapid time
handle the most demanding local and           to value, as well as ongoing maintenance
global business requirements in over 50       and support. SAP Best Practices pack-
countries. Fully integrated functionality     ages enable our partners to create and
streamlines core business processes.          extend qualified SAP Business All-in-One
With embedded analytics and access            partner solutions and to activate new
to standard reports, the solutions give       functionality in them. SAP also provides
you visibility into the performance of all    a solution configurator and a solution
business operations.                          builder tool that help consultants or your
   Through their built-in support for         IT staff to configure and extend the
industry-specific best practices, the         solutions.
Drive Growth with SAP Business
All-in-One Solutions
With an SAP Business All-in-One solution,      talent to improve employee retention            and enables you to complete a process
you can drive business growth, build and       and satisfaction. You can also manage           from beginning to end. You might, for
maintain operational excellence, and opti-     projects, portfolios, and regulatory            example, create an opportunity using
mize financial performance.                    requirements to improve resource utiliza-       CRM functionality, convert it directly into
                                               tion and compliance.                            a quote, and then later convert it into a
MANAGE SAlES, PRODuCTS,                                                                        sales order – complete with product,
AND SERvICES                                   OPTIMIzE FINANCIAl MANAGEMENT                   pricing, billing, and delivery information –
                                               AND PERFORMANCE                                 using enterprise resource planning (ERP)
SAP Business All-in-One solutions let you                                                      functionality. And BI functionality gives
proactively manage sales opportunities         SAP Business All-in-One solutions enable        you real-time visibility into your sales per-
and marketing plans while rapidly devel-       you to accelerate financial closes, in-         formance throughout the entire process.
oping new products and services. To im-        crease the accuracy of financial reporting,     Centralized data and business intelligence
prove sales forecasts and deal closures,       and maintain superior cash management.          help ensure that you have a “single ver-
you can prioritize, reassign, or modify        You can improve your ability to maintain a      sion of the truth,” providing a 360-degree
sales opportunities. To open new markets       set of balanced books reflecting any busi-      view of your operations,
and introduce new products, you can            ness dimension. Support for international       employees, and customers.
rapidly deploy marketing plans and pro-        and local accounting standards also helps
cesses. To reduce customer churn and           you reduce your risk of noncompliance.          DRIvE ADOPTION AND IMPROvE
increase retention, you can better man-           With an SAP Business All-in-One solu-        PRODuCTIvITY
age customer service requests, contracts,      tion, you can gain deeper insight into
and warranties. And to shorten product         organizational risk and performance by          Additional advantages of using an SAP
development lifecycles, you can carry out      analyzing revenue and cost information          Business All-in-One solution include
everything from design engineering and         for customers, products, projects, and          faster adoption, increased productivity,
integrated product-data management to          services. You can centralize and take           and fewer errors. The integrated software
manufacturing in one integrated solution.      greater control of cross-company pay-           and common desktop environment help
                                               ment processes, such as payments to             your employees quickly understand and
BuIlD AND MAINTAIN OPERATIONAl                 subsidiaries and other outgoing pay-            use the software. The integration also
ExCEllENCE                                     ments, and consolidate global cash posi-        eliminates manual data reentry between
                                               tions across your company. By support-          different functional areas, saving time and
With SAP Business All-in-One solutions,        ing these capabilities, the software can        reducing the risk of mistakes.
you can grow and scale your company            help reduce your banking fees. The solu-           SAP Business All-in-One solutions in-
by optimizing logistics, manufacturing,        tion helps you optimize working capital         clude the following features designed to
and resource management processes              and liquidity by more accurately forecast-      maximize productivity and ease of use.
throughout their lifecycles, while auto-       ing your cash flow and cash requirements.
mating routine activities across all           You get a centralized, near-real-time view      Efficient	User	Experience
business areas. You can enable lean            of cash positions across multiple bank          The solutions increase productivity by
shop-floor operations for assembly and         accounts that helps you make the most           speeding access to critical information.
fabrication (including extensive repair and    of your cash and maximize your returns.         You can access key business content
overhaul processes) to increase inventory      Overall, you can improve your manage-           through a rich, unified, and personalized
turnover and reduce cycle times. You can       ment of internal controls including docu-       user environment and execute tasks and
also proactively route tasks and approval      mentation, assessment, and testing.             transactions quickly and efficiently. Role-
requests to improve efficiency. The solu-                                                      based navigation, screen personalization,
tions let you effectively manage inbound       uNIFY AND SIMPlIFY                              quick links to key data, snapshots of re-
and outbound logistics to increase order                                                       cent records, integrated business analyt-
accuracy and velocity. They also provide       All the functionality in an SAP Business        ics dashboards, key reminders and alerts,
alerts and relevant information to employ-     All-in-One solution is integrated to sim-       and an advanced search function help
ees, based on their responsibilities, to       plify your business and IT landscape            employees perform daily tasks more
improve decision making. You can better        across functions, regions, and teams. It        efficiently.
administer workforce processes and             supports streamlined business processes




SAP Solution in Detail –	Drive	Growth	with	Scalable,	Industry-Specific	SAP	Business	All-in-One	Solutions                                  7
Automated	Workflows                             systems to help you reduce total cost of
By automating manual processes, the so-         ownership. With these pretested, precon-
lutions save time and money. You can, for       figured options, you can eliminate the
example, generate an automatic alert on         guesswork and implement an affordable
all contracts that are up for renewal or on     solution for your company. Because SAP
customers with overdue payments. You            Business All-in-One solutions are pow-
can also escalate service requests for          ered by SAP NetWeaver, you can unify
your most important customers and au-           and integrate both SAP and non-SAP soft-
tomatically route tasks between groups          ware. You can therefore be confident that
and departments.                                your IT infrastructure will meet existing
                                                needs and future requirements.
Groupware Integration                              Today thousands of midsize companies
Integration with desktop tools such as          in more than 50 countries run SAP Busi-
IBM Lotus Notes and Microsoft Office            ness All-in-One solutions. You can be
allows business users to manage their           confident that SAP as one of the world’s
                                                                    ,
activities and communications more              leading providers of business software,
effectively – any time, any place. Users        will be around for a long time to come.
can synchronize tasks, appointments, and        More than 1,100 SAP partners around the
e-mails and export customer and oppor-          world deliver local implementation and
tunity lists to Microsoft Excel for analysis.   configuration support for SAP Business
                                                All-in-One solutions, giving you access to
MAKE A COST-EFFECTIvE, lONG-TERM                expert assistance no matter where you
INvESTMENT                                      are located.

With SAP Business All-in-One solutions,
you can have complete confidence in your
investment. The solutions are configured
to match your business requirements
without the need for customization. They
can be extended to meet your specific
needs, whether you are engaged in cross-
country, cross-currency, or cross-border
trade. You can incorporate additional
functionalities to cover, for example, new
business processes, different trade pat-
terns, new products, and new users, when
needed.
  SAP Business All-in-One solutions work
with hardware options from select part-
ners and with software options that incor-
porate pretested database and operating




SAP Business All-in-One solutions are the most
powerful, industry-specific solutions available to
midsize companies or quickly growing small businesses.
One Integrated Solution Supporting
All Your Key Processes
Unlike other business software on the           • Supplier relationship management –           • Inventory management – Track the
market, an SAP Business All-in-One                Optimize procurement and sourcing to           quantity, value, and movement of inven-
solution helps you manage your most               control costs                                  tory in real time
important processes in a single integrated      • Business intelligence – Gain insight         • Human capital management – Manage
application, as shown in the figure. It al-       and improve decision making with tools         staffing changes and streamline payroll
lows you to start with what you need now          for financial and operational reporting        processes
and add what you need later.                      and analysis                                 • Product development and manufactur-
  An SAP Business All-in-One solution                                                            ing – Improve the product lifecycle pro-
includes the following core functionality:      ENTERPRISE RESOuRCE PlANNING                     cess and manufacturing operations
• Enterprise resource planning – Effec-                                                        • Reporting and analytics – Plan, mea-
  tively manage financials, sales and           SAP Business All-in-One solutions are            sure, and control organizational
  service, procurement and logistics            designed to meet the needs of growing            processes
  execution, product development and            small businesses and midsize companies         • Corporate services – Lower administra-
  manufacturing, human capital manage-          and are based on the SAP ERP applica-            tive costs, increase transparency of
  ment, corporate services, and business        tion, an industry-leading product. Each          operations, and improve adherence to
  analytics                                     integrated solution includes comprehen-          corporate, legal, and regulatory
• Support for best practices – Benefit          sive functionality to manage all aspects         requirements
  from industry-specific functionality and      of your operations. It delivers role-based
  business processes based on SAP and           access to business application data and        SAP ERP is the software foundation that
  SAP partners’ experience – spanning           analytical tools. Your company can use it      enterprises trust to achieve business
  the last 35 years – with customers in         across the following areas:                    excellence and innovation. Based on in-
  more than 25 industries worldwide             • Accounting and financials – Create           dustry best practices, SAP ERP draws
• Technology platform – Lay a founda-              accurate financial statements and           from more than 35 years of SAP experi-
  tion to quickly and cost-effectively add         integrate all operative transactions        ence. It delivers the powerful functionality,
  on to your existing solution as your             throughout the company                      global orientation, and flexible enhance-
  business grows and your needs change          • Sales and service – Meet customer            ment package options you need to gain a
                                                   demands, support the entire order-to-       sustainable, competitive advantage and
Additional integrated functionality is avail-      cash process, and provide after-sales       position your organization for profitable
able for SAP Business All-in-One solutions         support                                     growth.
at a low fee, including:                        • Purchasing and logistics execution –
• Customer relationship management –               Control costs and manage inbound and
  Efficiently conduct all aspects of your          outbound logistics cycles – including
  customer relationships – from market-            drop shipments
  ing to sales to service




 Business intelligence


 Best practices


Supplier relationship         Enterprise resource                Customer relationship
management                    planning                           management

Technology platform


Figure: Integrated SAP® Business All-in-One Solution




SAP Solution in Detail –	Drive	Growth	with	Scalable,	Industry-Specific	SAP	Business	All-in-One	Solutions                                  9
CuSTOMER RElATIONShIP                         businesses and based on the SAP Sup-           pretested solution that reduces ERP and
MANAGEMENT                                    plier Relationship Management (SAP             BI integration costs and speeds deploy-
                                              SRM) application. You can add the inte-        ment. It supports best practices for sales,
The CRM functionality for SAP Business        grated SRM functionality to your SAP           service, financial, manufacturing, and pro-
All-in-One solutions is designed to meet      Business All-in-One solution at any time.      curement analysis that reduce report and
the needs of midsize companies and               The SRM functionality for SAP Business      dashboard development costs and speed
based on the SAP Customer Relationship        All-in-One solutions enables the following:    return on investment. This rich functional-
Management application, also an industry      • Self-service procurement – Automated         ity increases business-user productivity
leader. With this CRM functionality inte-        workflows help you control maverick         and lowers training and support costs.
grated into your SAP Business All-in-One         buying and enforce spend policies
solution, you can boost marketing results     • Supplier sourcing via requests for quo-      BEST PRACTICES
with targeted messaging, close more              tation (RFQs) – Find the best source of
deals with sales tools that improve effec-       supply and increase purchasing power        SAP Best Practices packages are an inte-
tiveness, and increase revenue and cus-       • Preconfigured roles – Support SRM            gral part of SAP Business All-in-One solu-
tomer loyalty with superior service. You         best practices and get up and running       tions. These packages encompass the
can effectively manage all                       quickly                                     methodology, configuration settings,
aspects of your customer relationships,       • Single-server deployment – Have SRM          and documentation for quickly evaluating,
from generating leads to closing a deal,         and ERP software on one server for a        implementing, and deploying best busi-
including follow-up support and add-on           lower total cost of ownership.              ness practices to support both industry-
sales.                                                                                       specific and general business processes –
   Comprehensive in scope, this CRM           With the preintegrated SRM and ERP             for example, customer relationship
functionality covers the following areas:     functionality in SAP Business All-in-One       management, supply chain management,
• Marketing – Align marketing processes,      solutions, you can manage source-to-pay        and business intelligence.
   drive customer demand, and increase        processes with one unified solution.              SAP Best Practices reflects SAP’s more
   marketing ROI                                                                             than 35 years of industry leadership in
• Sales – Acquire, grow, and retain profit-   BuSINESS INTEllIGENCE                          business applications as well as the col-
   able relationships                                                                        lective experience of its partner and cus-
• Service – Drive service revenue and         SAP Business All-in-One solutions offer        tomer ecosystem. The support that these
   profitability                              midsize companies best-practice reports,       packages offer companies for their busi-
• Interaction center – Build customer         analytics, and tools to satisfy the rigorous   ness processes is unparalleled. Addition-
   loyalty, cut costs, boost revenue, and     reporting requirements for financial ac-       ally, SAP Best Practices packages provide
   effectively handle activities such as      counting, logistics, customer relationship     a flexible deployment methodology and,
   e-mail, telemarketing, telesales, and      management, and more – all preconfig-          where possible, automated activation of
   customer service                           ured by business role and business sce-        scenario-supporting content. With these
• Reporting and analytics – Make quick        nario. You can plan, measure, and control      packages, you get:
   and effective decisions, generate and      organizational processes; access virtually     • Flexible preconfiguration that can be
   convert more leads, track opportunities,   any available ERP, CRM, or SRM report;            activated in your SAP software to en-
   and close more deals                       and integrate data with desktop                   able streamlined business processes
                                              applications.                                  • Detailed activation and configuration
With the preintegrated CRM and ERP              For midsize companies with more                 guides
functionality in your SAP Business All-in-    demanding analytical needs, SAP part-          • Business process documentation
One solution, you can manage all aspects      ners now offer business intelligence           • Business process flow diagrams
of customer relationships and operational     functionality for SAP Business All-in-One      • Extensive project documentation
processes from start to finish.               solutions to make it a combined ERP and        • Learning resources
                                              BI solution. You get graphical reports and
SuPPlIER RElATIONShIP                         interactive dashboards, providing better       SAP Best Practices packages include
MANAGEMENT                                    visibility and control over revenue,           preconfigured support for scenarios in
                                              margins, and liquidity. Based on SAP           the following core business processes:
The SRM functionality for SAP Business        BusinessObjects™ Edge BI software, an          • Financials
All-in-One solutions is designed to meet      industry-leading solution, the integrated      • Sales
the needs of midsize companies or small       BI functionality comes as a preconfigured,     • Marketing
Sample	of	Industry-Specific	Business	Processes	
Supported by SAP® Best Practices

 Industry                                 Sample Business Processes

 Discrete manufacturing                   •   Logistics planning
                                          •   Make-to-stock manufacturing
                                          •   Make-to-order manufacturing
                                          •   Engineer-to-order project manufacturing
                                          •   Subcontracting
                                          •   Production rework
                                          •   Engineering change management

 Process manufacturing                    • Materials management
                                          • Batch management
                                          • Production planning
                                          • Active-ingredient processing and material
                                            quantity calculation
                                          • Warehouse management

 Professional services                    •   Client and project acquisition
                                          •   Engagement management
                                          •   Incident management
                                          •   On-site repair services
                                          •   Service-level agreement management

 Wholesale distribution/                  •   Cross-docking
 yard management                          •   Direct store delivery
                                          •   Integrated warehouse management
                                          •   Transportation management
                                          •   Indirect sales with extended rebate
                                              processing

 Retail                                   • Promotion management
                                          • Sales order management
                                          • In-store customer relationship
                                            management
                                          • Procurement of replenishable merchandise
                                          • Merchandise distribution




SAP Solution in Detail –	Drive	Growth	with	Scalable,	Industry-Specific	SAP	Business	All-in-One	Solutions   11
Examples	of	Cross-Industry	Business	Processes	
Supported by SAP® Best Practices

    • Financial accounting (general ledger, accounts payable and receivable,
      asset management, and more)
    • Order to cash
    • Procure to pay
    • Forecast to stock
    • Sales – opportunity and activity management
    • Sales – quotation and order management
    • Interaction center – inbound and outbound telesales
    • Service and support
    • Stock transfer



•   Service                                     and services to drive revenues and profits      adapt existing ones to meet new and spe-
•   Customer relationship management            while continuing to support core opera-         cific process needs, making use of the
•   Purchasing                                  tions efficiently and effectively. SOA is       various systems and applications
•   Inventory management                        an open IT architecture in which function-      required.
•   Manufacturing                               ality can be grouped around business               SAP partners further extend SAP Busi-
•   Analytical reporting                        processes and packaged as interoperable         ness All-in-One solutions with industry-
•   Human resource management                   services. These interoperable services act      specific functionality, creating a rich cata-
                                                as interchangeable process building             log of targeted industry solutions. With
TEChNOlOGY PlATFORM                             blocks to deliver specific services to appli-   the support that SAP software offers for
                                                cations. This allows you to extend busi-        SOA, SAP partners can also provide addi-
Because SAP Business All-in-One solu-           ness processes – for example, from              tional fine-tuning to meet even the most
tions are powered by SAP NetWeaver, you         ordering to inventory to accounting –           unique business process requirements or
can quickly and cost-effectively add on to      without having to change underlying             comply with industry-specific regulations.
your existing solution as your business         applications.                                   You have access to exactly the right op-
grows and your needs change. SAP                   With SAP NetWeaver and SOA forming           tions to help create project and opera-
NetWeaver is also the ideal technology          the underlying foundation for each SAP          tional success at your company.
platform to integrate SAP and non-SAP           Business All-in-One solution, you can real-
software, reducing total cost of ownership      ize efficiencies and enhance productivity
across your entire IT landscape. SAP            immediately. The design and interopera-
NetWeaver also supports the evolution of        bility give employees direct access to
applications to service-oriented architec-      their job functions through an intuitive
ture (SOA).                                     interface. Predefined roles dictate which
   Savvy IT organizations are adopting a        information and functions they can
flexible and unified technology platform.       access. The solution also provides tools
This makes it easier for IT to help the         and guidelines for companies and SAP
business create new processes, products,        partners to readily build custom roles or




SAP Business All-in-One solutions can handle the most
demanding local and global business requirements in
over 50 countries.
Get Moving Quickly with
a Fast-Start Program
So you think an SAP Business All-in-One        With our innovative online solution
solution is too big, too complex, and too      configurator (located at
costly for your business? Think again. The     www.sap.com/configurator), you choose
SAP Business All-in-One fast-start pro-        the functional building blocks that will
gram can get your small or midsize com-        determine the scope and cost of your
pany where you want it to go – quickly.        estimated solution. Then you work with
   There’s no need to start from scratch to    an SAP partner to determine next steps.
figure out how to evaluate, acquire, and       A personalized demonstration will be cre-
implement your solution. At SAP we’ve
                                   ,           ated with your data, showing end-to-end
done the hard work for you. We’ve even         scenarios to give you the full picture of
developed innovations with select hard-        what an SAP Business All-in-One solution
ware partners, such as HP, IBM, and            can deliver.
Fujitsu, so you can get a joint hardware
and software solution implemented in as
few as 8 to 12 weeks. To make it even
more affordable, select partners offer a
subscription-based hosting option.
   The fast-start program enables you to:
• Speed time to value – Get a
   consumption-ready ERP system
   tailored to your needs
• Know your costs before you start –
   Automatically estimate the total cost
   of your solution, including software,
   hardware, and services
• Remove	complexity	from	purchasing	
   decisions – Choose options for prein-
   stalled software and optimized
   hardware
• lower your total cost of ownership –
   Benefit from easy-to-implement,
   preconfigured software
• Adapt and scale as you grow – Get
   state-of-the-art applications and tech-
   nology from SAP that can grow with you




SAP Business All-in-One solutions are designed to meet
the needs of growing small businesses and midsize
companies and are based on the SAP ERP application.




SAP Solution in Detail –	Drive	Growth	with	Scalable,	Industry-Specific	SAP	Business	All-in-One	Solutions   13
Industry-Specific Functionality
to Meet Your Requirements
SAP understands that every industry has         You can buy qualified SAP Business All-
its own unique business processes, re-        in-One partner solutions and industry-
quirements, and challenges. That’s why        specific solutions through our worldwide
we offer industry-specific solutions to       network of over 1,200 authorized channel
meet your needs. SAP and our partners         partners, and you can select fast-start pro-
offer SAP Business All-in-One solutions       gram hardware partners in more than 50
for all major industries. Our solutions are   countries. These partners combine their
available in more than 50 countries and       business knowledge and IT expertise to
support all major international languages     help you purchase, implement, and sup-
and currencies.                               port SAP Business All-in-One solutions.



SAP® Business All-in-One Solutions by Industry

• Aerospace and defense                       • Industrial machinery and components
• Automotive                                  • Insurance
  – Automotive dealers                        • Life sciences
  – Automotive suppliers                        – Pharmaceuticals
• Banking                                     • Media
• Chemicals                                   • Mill products
  – Rubber and plastics                         – Building materials
  – Specialty chemicals                         – Fabricated metals
• Consumer products                             – Packaging
  – Apparel and footwear                        – Primary steel
  – Consumer durables and home                  – Pulp and paper
    appliances                                • Mining
  – Food and beverage                           – Primary metals
  – Home and personal care                    • Oil and gas
• Defense and security                        • Professional services
• Engineering, construction, and              • Public sector
  operations                                  • Retail
  – Construction                              • Telecommunications
• Healthcare                                  • Transportation and logistics
• Higher education and research                 – Logistics services
• High tech                                   • Utilities
  – Electronics and components                  – Water
  – Semiconductors and photovoltaics          • Wholesale distribution
  – Software



   SAP Business All-in-One solutions pro-     TO lEARN MORE
vide a proven platform – based on SAP
ERP, SAP CRM, SAP SRM, and SAP Best           For midsize companies and quickly grow-
Practices – that our partners extend, us-     ing small businesses that want it all –
ing their industry expertise and services.    comprehensive, integrated, flexible
We now offer more than 800 qualified          business management functionality –
SAP Business All-in-One partner solutions     SAP Business All-in-One solutions deliver.
in more than 50 countries, spanning all       For more information about SAP Business
major industries.                             All-in-One solutions, please visit
                                              www.sap.com/businessallinone.
www.sap.com/contactsap




50 085 440 (11/05) ©2011 SAP AG. All rights reserved.
SAP R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign,
    ,
SAP BusinessObjects Explorer, StreamWork, and other SAP products
and services mentioned herein as well as their respective logos are
trademarks or registered trademarks of SAP AG in Germany and other
countries.

Business Objects and the Business Objects logo, BusinessObjects,
Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other
Business Objects products and services mentioned herein as well as their
respective logos are trademarks or registered trademarks of Business
Objects Software Ltd. Business Objects is an SAP company.

Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and
other Sybase products and services mentioned herein as well as their
respective logos are trademarks or registered trademarks of Sybase, Inc.
Sybase is an SAP company.

All other product and service names mentioned are the trademarks of
their respective companies. Data contained in this document serves
informational purposes only. National product specifications may vary.

These materials are subject to change without notice. These materials
are provided by SAP AG and its affiliated companies (“SAP Group”)
for informational purposes only, without representation or warranty of
any kind, and SAP Group shall not be liable for errors or omissions with
respect to the materials. The only warranties for SAP Group products and
services are those that are set forth in the express warranty statements
accompanying such products and services, if any. Nothing herein should
be construed as constituting an additional warranty.

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SAP Business All In One

  • 1. SAP Solution in Detail SAP Solutions for Small Businesses and Midsize Companies SAP Business All-in-One Drive Growth with Scalable, Industry-Specific SAP® Business All-in-One Solutions
  • 2.
  • 3. Table of Contents 4 Quick Facts 9 One Integrated Solution Supporting All Your Key 5 The Challenge: Scaling Business Processes Software to Support Growth Enterprise Resource Planning The Wrong Business System Can Customer Relationship Hold You Back Management Powerful SAP Business All-in-One Supplier Relationship Management Solutions from Our Partners Business Intelligence Best Practices 7 Drive Growth with SAP Business Technology Platform All-in-One Solutions Manage Sales, Products, and Services 13 Get Moving Quickly with a Fast-Start Program Build and Maintain Operational Excellence Optimize Financial Management 14 Industry-Specific Functionality to Meet Your Requirements and Performance To Learn More Unify and Simplify Drive Adoption and Improve Productivity Make a Cost-Effective, Long-Term Investment
  • 4. Quick Facts Summary Business Challenges Business Benefits SAP® Business All-in-One solutions are • Keep pace with quickly changing mar- • Enhanced agility to respond more the most powerful, industry-specific ket conditions and customer demands quickly to changing market conditions enterprise resource planning solutions • Streamline business operations and customer demands available to midsize or quickly growing • Comply with financial reporting • Greater efficiency and effectiveness small companies. They give you an inte- requirements thanks to streamlined business pro- grated view of your business and easily • Broaden and deepen your insight into cesses, automated tasks, and fewer scale and adapt to meet changing needs. business operations errors The solutions help drive business growth, • Improved financial management due build and maintain operational excel- Key Features to more accurate financial reporting, lence, and optimize financial perfor- • Powerful enterprise resource plan- better record maintenance, and deeper mance. The software provides in-depth ning functionality – Manage finan- insight into organizational performance functionality for running the entire busi- cials, sales, service, procurement, logis- • Increased visibility from integrated ness efficiently and is designed to be af- tics execution, product development, analytics that help uncover business fordable, with a predictable time to value. manufacturing, human capital manage- risks and opportunities ment, corporate services, and business analytics For More Information • Industry-specific functionality – Visit www.sap.com/businessallinone to Solve business challenges with a solu- learn more about SAP Business All-in- tion tailored to your industry One solutions and find an SAP partner • SAP NetWeaver® technology plat- near you. form – Quickly and cost-effectively add on to your existing solution as your business grows and needs change • Best practices – Leverage proven methods for implementing best prac- tices in key functional areas and industries • Scalability – Start with what you need now, adapt and scale your solution as your needs change, and add in-depth customer relationship management, supplier relationship management, or business intelligence functionality at any time
  • 5. The Challenge: Scaling Business Software to Support Growth To support growth, you need a unified business management solution with the flexibility to adapt as requirements change. An SAP® Business All-in-One solution helps drive growth, build operational excellence, and optimize financial performance so you can outperform the competition. With built-in support for best practices, these industry-specific enterprise resource plan- ning solutions are designed for midsize companies and quickly growing small businesses seeking to integrate processes company-wide. ThE WRONG BuSINESS SYSTEM CAN Disjointed, nonintegrated systems can processes. Adopting new, comprehensive hOlD YOu BACK also make it difficult to get full visibility technology that underlies the entire orga- into business operations. Perhaps most nization and integrates the needs of sales, As midsize companies grow, many find it important, it is difficult to achieve a finance, accounting, human resources, difficult to retain the very characteristics unified company mission when each op- and logistics is critical to providing scal- that first led to success – speed, flexibility, eration or geographical location is using ability and delivering value that stands the and strong customer relationships. Grow- independent or poorly coordinated legacy test of time. And for any IT strategy, flexi- ing companies are often hampered by systems. Such systems provide little con- bility is important. Your organization must business software systems that simply solidated visibility or sharing of business be able to adapt to business-driven cannot keep up. Unsophisticated systems processes, which by their very nature changes such as geographical growth, can lack the capacity to support daily must transcend individual operations. reorganizations, and business-model tasks and are often poorly integrated, Faced with this common set of chal- evolution and still serve internal and making them time consuming and expen- lenges, quickly growing companies like external customers quickly. sive to maintain. An ineffective technology yours need a single, integrated business infrastructure can be a serious impedi- management solution as part of their IT POWERFul SAP BuSINESS ment to remaining competitive and agile. strategy. As your business strategy be- All-IN-ONE SOluTIONS FROM Responsiveness and timely decision mak- comes more clearly defined and aligned OuR PARTNERS ing can be hurt by systems that cannot with a core competence around a specific scale to handle the increased number of industry or set of subindustries, industry- SAP Business All-in-One solutions are transactions generated by a growing specific requirements emerge. You must the most powerful, industry-specific ERP customer base. Communications with be able to link business processes and the solutions available to midsize companies geographically dispersed suppliers and various departments inside the enterprise or quickly growing small businesses. The partners can become more complex. that play an interdependent role in those solutions support core business process- es in a range of industries. These process- es include financials, sales and service, procurement and logistics execution, product development and manufacturing, human capital management, corporate Disjointed, nonintegrated systems services, and business analytics. can make it difficult to get full Built on the proven SAP ERP application and the flexible SAP NetWeaver® technol- visibility into business operations. ogy platform trusted by the largest enter- prises, SAP Business All-in-One solutions SAP Solution in Detail – Drive Growth with Scalable, Industry-Specific SAP Business All-in-One Solutions 5
  • 6. An SAP Business All-in-One solution helps drive growth, build operational excellence, and optimize financial performance so you can outperform the competition. are optimized for midsize or quickly grow- solutions equip you with the methods of ing small companies. Yet they can grow the best-run companies in your industry, and scale along with the business. At any along with the flexibility to support your time, you can extend your solution with unique practices. Over 800 industry solu- additional functionality for customer rela- tions are delivered by local SAP partners tionship management (CRM), supplier with deep expertise in specific industries. relationship management (SRM), or SAP provides proven tools and method- business intelligence (BI). ologies for fast, predictable implementa- SAP Business All-in-One solutions can tion with low risk, low cost, and rapid time handle the most demanding local and to value, as well as ongoing maintenance global business requirements in over 50 and support. SAP Best Practices pack- countries. Fully integrated functionality ages enable our partners to create and streamlines core business processes. extend qualified SAP Business All-in-One With embedded analytics and access partner solutions and to activate new to standard reports, the solutions give functionality in them. SAP also provides you visibility into the performance of all a solution configurator and a solution business operations. builder tool that help consultants or your Through their built-in support for IT staff to configure and extend the industry-specific best practices, the solutions.
  • 7. Drive Growth with SAP Business All-in-One Solutions With an SAP Business All-in-One solution, talent to improve employee retention and enables you to complete a process you can drive business growth, build and and satisfaction. You can also manage from beginning to end. You might, for maintain operational excellence, and opti- projects, portfolios, and regulatory example, create an opportunity using mize financial performance. requirements to improve resource utiliza- CRM functionality, convert it directly into tion and compliance. a quote, and then later convert it into a MANAGE SAlES, PRODuCTS, sales order – complete with product, AND SERvICES OPTIMIzE FINANCIAl MANAGEMENT pricing, billing, and delivery information – AND PERFORMANCE using enterprise resource planning (ERP) SAP Business All-in-One solutions let you functionality. And BI functionality gives proactively manage sales opportunities SAP Business All-in-One solutions enable you real-time visibility into your sales per- and marketing plans while rapidly devel- you to accelerate financial closes, in- formance throughout the entire process. oping new products and services. To im- crease the accuracy of financial reporting, Centralized data and business intelligence prove sales forecasts and deal closures, and maintain superior cash management. help ensure that you have a “single ver- you can prioritize, reassign, or modify You can improve your ability to maintain a sion of the truth,” providing a 360-degree sales opportunities. To open new markets set of balanced books reflecting any busi- view of your operations, and introduce new products, you can ness dimension. Support for international employees, and customers. rapidly deploy marketing plans and pro- and local accounting standards also helps cesses. To reduce customer churn and you reduce your risk of noncompliance. DRIvE ADOPTION AND IMPROvE increase retention, you can better man- With an SAP Business All-in-One solu- PRODuCTIvITY age customer service requests, contracts, tion, you can gain deeper insight into and warranties. And to shorten product organizational risk and performance by Additional advantages of using an SAP development lifecycles, you can carry out analyzing revenue and cost information Business All-in-One solution include everything from design engineering and for customers, products, projects, and faster adoption, increased productivity, integrated product-data management to services. You can centralize and take and fewer errors. The integrated software manufacturing in one integrated solution. greater control of cross-company pay- and common desktop environment help ment processes, such as payments to your employees quickly understand and BuIlD AND MAINTAIN OPERATIONAl subsidiaries and other outgoing pay- use the software. The integration also ExCEllENCE ments, and consolidate global cash posi- eliminates manual data reentry between tions across your company. By support- different functional areas, saving time and With SAP Business All-in-One solutions, ing these capabilities, the software can reducing the risk of mistakes. you can grow and scale your company help reduce your banking fees. The solu- SAP Business All-in-One solutions in- by optimizing logistics, manufacturing, tion helps you optimize working capital clude the following features designed to and resource management processes and liquidity by more accurately forecast- maximize productivity and ease of use. throughout their lifecycles, while auto- ing your cash flow and cash requirements. mating routine activities across all You get a centralized, near-real-time view Efficient User Experience business areas. You can enable lean of cash positions across multiple bank The solutions increase productivity by shop-floor operations for assembly and accounts that helps you make the most speeding access to critical information. fabrication (including extensive repair and of your cash and maximize your returns. You can access key business content overhaul processes) to increase inventory Overall, you can improve your manage- through a rich, unified, and personalized turnover and reduce cycle times. You can ment of internal controls including docu- user environment and execute tasks and also proactively route tasks and approval mentation, assessment, and testing. transactions quickly and efficiently. Role- requests to improve efficiency. The solu- based navigation, screen personalization, tions let you effectively manage inbound uNIFY AND SIMPlIFY quick links to key data, snapshots of re- and outbound logistics to increase order cent records, integrated business analyt- accuracy and velocity. They also provide All the functionality in an SAP Business ics dashboards, key reminders and alerts, alerts and relevant information to employ- All-in-One solution is integrated to sim- and an advanced search function help ees, based on their responsibilities, to plify your business and IT landscape employees perform daily tasks more improve decision making. You can better across functions, regions, and teams. It efficiently. administer workforce processes and supports streamlined business processes SAP Solution in Detail – Drive Growth with Scalable, Industry-Specific SAP Business All-in-One Solutions 7
  • 8. Automated Workflows systems to help you reduce total cost of By automating manual processes, the so- ownership. With these pretested, precon- lutions save time and money. You can, for figured options, you can eliminate the example, generate an automatic alert on guesswork and implement an affordable all contracts that are up for renewal or on solution for your company. Because SAP customers with overdue payments. You Business All-in-One solutions are pow- can also escalate service requests for ered by SAP NetWeaver, you can unify your most important customers and au- and integrate both SAP and non-SAP soft- tomatically route tasks between groups ware. You can therefore be confident that and departments. your IT infrastructure will meet existing needs and future requirements. Groupware Integration Today thousands of midsize companies Integration with desktop tools such as in more than 50 countries run SAP Busi- IBM Lotus Notes and Microsoft Office ness All-in-One solutions. You can be allows business users to manage their confident that SAP as one of the world’s , activities and communications more leading providers of business software, effectively – any time, any place. Users will be around for a long time to come. can synchronize tasks, appointments, and More than 1,100 SAP partners around the e-mails and export customer and oppor- world deliver local implementation and tunity lists to Microsoft Excel for analysis. configuration support for SAP Business All-in-One solutions, giving you access to MAKE A COST-EFFECTIvE, lONG-TERM expert assistance no matter where you INvESTMENT are located. With SAP Business All-in-One solutions, you can have complete confidence in your investment. The solutions are configured to match your business requirements without the need for customization. They can be extended to meet your specific needs, whether you are engaged in cross- country, cross-currency, or cross-border trade. You can incorporate additional functionalities to cover, for example, new business processes, different trade pat- terns, new products, and new users, when needed. SAP Business All-in-One solutions work with hardware options from select part- ners and with software options that incor- porate pretested database and operating SAP Business All-in-One solutions are the most powerful, industry-specific solutions available to midsize companies or quickly growing small businesses.
  • 9. One Integrated Solution Supporting All Your Key Processes Unlike other business software on the • Supplier relationship management – • Inventory management – Track the market, an SAP Business All-in-One Optimize procurement and sourcing to quantity, value, and movement of inven- solution helps you manage your most control costs tory in real time important processes in a single integrated • Business intelligence – Gain insight • Human capital management – Manage application, as shown in the figure. It al- and improve decision making with tools staffing changes and streamline payroll lows you to start with what you need now for financial and operational reporting processes and add what you need later. and analysis • Product development and manufactur- An SAP Business All-in-One solution ing – Improve the product lifecycle pro- includes the following core functionality: ENTERPRISE RESOuRCE PlANNING cess and manufacturing operations • Enterprise resource planning – Effec- • Reporting and analytics – Plan, mea- tively manage financials, sales and SAP Business All-in-One solutions are sure, and control organizational service, procurement and logistics designed to meet the needs of growing processes execution, product development and small businesses and midsize companies • Corporate services – Lower administra- manufacturing, human capital manage- and are based on the SAP ERP applica- tive costs, increase transparency of ment, corporate services, and business tion, an industry-leading product. Each operations, and improve adherence to analytics integrated solution includes comprehen- corporate, legal, and regulatory • Support for best practices – Benefit sive functionality to manage all aspects requirements from industry-specific functionality and of your operations. It delivers role-based business processes based on SAP and access to business application data and SAP ERP is the software foundation that SAP partners’ experience – spanning analytical tools. Your company can use it enterprises trust to achieve business the last 35 years – with customers in across the following areas: excellence and innovation. Based on in- more than 25 industries worldwide • Accounting and financials – Create dustry best practices, SAP ERP draws • Technology platform – Lay a founda- accurate financial statements and from more than 35 years of SAP experi- tion to quickly and cost-effectively add integrate all operative transactions ence. It delivers the powerful functionality, on to your existing solution as your throughout the company global orientation, and flexible enhance- business grows and your needs change • Sales and service – Meet customer ment package options you need to gain a demands, support the entire order-to- sustainable, competitive advantage and Additional integrated functionality is avail- cash process, and provide after-sales position your organization for profitable able for SAP Business All-in-One solutions support growth. at a low fee, including: • Purchasing and logistics execution – • Customer relationship management – Control costs and manage inbound and Efficiently conduct all aspects of your outbound logistics cycles – including customer relationships – from market- drop shipments ing to sales to service Business intelligence Best practices Supplier relationship Enterprise resource Customer relationship management planning management Technology platform Figure: Integrated SAP® Business All-in-One Solution SAP Solution in Detail – Drive Growth with Scalable, Industry-Specific SAP Business All-in-One Solutions 9
  • 10. CuSTOMER RElATIONShIP businesses and based on the SAP Sup- pretested solution that reduces ERP and MANAGEMENT plier Relationship Management (SAP BI integration costs and speeds deploy- SRM) application. You can add the inte- ment. It supports best practices for sales, The CRM functionality for SAP Business grated SRM functionality to your SAP service, financial, manufacturing, and pro- All-in-One solutions is designed to meet Business All-in-One solution at any time. curement analysis that reduce report and the needs of midsize companies and The SRM functionality for SAP Business dashboard development costs and speed based on the SAP Customer Relationship All-in-One solutions enables the following: return on investment. This rich functional- Management application, also an industry • Self-service procurement – Automated ity increases business-user productivity leader. With this CRM functionality inte- workflows help you control maverick and lowers training and support costs. grated into your SAP Business All-in-One buying and enforce spend policies solution, you can boost marketing results • Supplier sourcing via requests for quo- BEST PRACTICES with targeted messaging, close more tation (RFQs) – Find the best source of deals with sales tools that improve effec- supply and increase purchasing power SAP Best Practices packages are an inte- tiveness, and increase revenue and cus- • Preconfigured roles – Support SRM gral part of SAP Business All-in-One solu- tomer loyalty with superior service. You best practices and get up and running tions. These packages encompass the can effectively manage all quickly methodology, configuration settings, aspects of your customer relationships, • Single-server deployment – Have SRM and documentation for quickly evaluating, from generating leads to closing a deal, and ERP software on one server for a implementing, and deploying best busi- including follow-up support and add-on lower total cost of ownership. ness practices to support both industry- sales. specific and general business processes – Comprehensive in scope, this CRM With the preintegrated SRM and ERP for example, customer relationship functionality covers the following areas: functionality in SAP Business All-in-One management, supply chain management, • Marketing – Align marketing processes, solutions, you can manage source-to-pay and business intelligence. drive customer demand, and increase processes with one unified solution. SAP Best Practices reflects SAP’s more marketing ROI than 35 years of industry leadership in • Sales – Acquire, grow, and retain profit- BuSINESS INTEllIGENCE business applications as well as the col- able relationships lective experience of its partner and cus- • Service – Drive service revenue and SAP Business All-in-One solutions offer tomer ecosystem. The support that these profitability midsize companies best-practice reports, packages offer companies for their busi- • Interaction center – Build customer analytics, and tools to satisfy the rigorous ness processes is unparalleled. Addition- loyalty, cut costs, boost revenue, and reporting requirements for financial ac- ally, SAP Best Practices packages provide effectively handle activities such as counting, logistics, customer relationship a flexible deployment methodology and, e-mail, telemarketing, telesales, and management, and more – all preconfig- where possible, automated activation of customer service ured by business role and business sce- scenario-supporting content. With these • Reporting and analytics – Make quick nario. You can plan, measure, and control packages, you get: and effective decisions, generate and organizational processes; access virtually • Flexible preconfiguration that can be convert more leads, track opportunities, any available ERP, CRM, or SRM report; activated in your SAP software to en- and close more deals and integrate data with desktop able streamlined business processes applications. • Detailed activation and configuration With the preintegrated CRM and ERP For midsize companies with more guides functionality in your SAP Business All-in- demanding analytical needs, SAP part- • Business process documentation One solution, you can manage all aspects ners now offer business intelligence • Business process flow diagrams of customer relationships and operational functionality for SAP Business All-in-One • Extensive project documentation processes from start to finish. solutions to make it a combined ERP and • Learning resources BI solution. You get graphical reports and SuPPlIER RElATIONShIP interactive dashboards, providing better SAP Best Practices packages include MANAGEMENT visibility and control over revenue, preconfigured support for scenarios in margins, and liquidity. Based on SAP the following core business processes: The SRM functionality for SAP Business BusinessObjects™ Edge BI software, an • Financials All-in-One solutions is designed to meet industry-leading solution, the integrated • Sales the needs of midsize companies or small BI functionality comes as a preconfigured, • Marketing
  • 11. Sample of Industry-Specific Business Processes Supported by SAP® Best Practices Industry Sample Business Processes Discrete manufacturing • Logistics planning • Make-to-stock manufacturing • Make-to-order manufacturing • Engineer-to-order project manufacturing • Subcontracting • Production rework • Engineering change management Process manufacturing • Materials management • Batch management • Production planning • Active-ingredient processing and material quantity calculation • Warehouse management Professional services • Client and project acquisition • Engagement management • Incident management • On-site repair services • Service-level agreement management Wholesale distribution/ • Cross-docking yard management • Direct store delivery • Integrated warehouse management • Transportation management • Indirect sales with extended rebate processing Retail • Promotion management • Sales order management • In-store customer relationship management • Procurement of replenishable merchandise • Merchandise distribution SAP Solution in Detail – Drive Growth with Scalable, Industry-Specific SAP Business All-in-One Solutions 11
  • 12. Examples of Cross-Industry Business Processes Supported by SAP® Best Practices • Financial accounting (general ledger, accounts payable and receivable, asset management, and more) • Order to cash • Procure to pay • Forecast to stock • Sales – opportunity and activity management • Sales – quotation and order management • Interaction center – inbound and outbound telesales • Service and support • Stock transfer • Service and services to drive revenues and profits adapt existing ones to meet new and spe- • Customer relationship management while continuing to support core opera- cific process needs, making use of the • Purchasing tions efficiently and effectively. SOA is various systems and applications • Inventory management an open IT architecture in which function- required. • Manufacturing ality can be grouped around business SAP partners further extend SAP Busi- • Analytical reporting processes and packaged as interoperable ness All-in-One solutions with industry- • Human resource management services. These interoperable services act specific functionality, creating a rich cata- as interchangeable process building log of targeted industry solutions. With TEChNOlOGY PlATFORM blocks to deliver specific services to appli- the support that SAP software offers for cations. This allows you to extend busi- SOA, SAP partners can also provide addi- Because SAP Business All-in-One solu- ness processes – for example, from tional fine-tuning to meet even the most tions are powered by SAP NetWeaver, you ordering to inventory to accounting – unique business process requirements or can quickly and cost-effectively add on to without having to change underlying comply with industry-specific regulations. your existing solution as your business applications. You have access to exactly the right op- grows and your needs change. SAP With SAP NetWeaver and SOA forming tions to help create project and opera- NetWeaver is also the ideal technology the underlying foundation for each SAP tional success at your company. platform to integrate SAP and non-SAP Business All-in-One solution, you can real- software, reducing total cost of ownership ize efficiencies and enhance productivity across your entire IT landscape. SAP immediately. The design and interopera- NetWeaver also supports the evolution of bility give employees direct access to applications to service-oriented architec- their job functions through an intuitive ture (SOA). interface. Predefined roles dictate which Savvy IT organizations are adopting a information and functions they can flexible and unified technology platform. access. The solution also provides tools This makes it easier for IT to help the and guidelines for companies and SAP business create new processes, products, partners to readily build custom roles or SAP Business All-in-One solutions can handle the most demanding local and global business requirements in over 50 countries.
  • 13. Get Moving Quickly with a Fast-Start Program So you think an SAP Business All-in-One With our innovative online solution solution is too big, too complex, and too configurator (located at costly for your business? Think again. The www.sap.com/configurator), you choose SAP Business All-in-One fast-start pro- the functional building blocks that will gram can get your small or midsize com- determine the scope and cost of your pany where you want it to go – quickly. estimated solution. Then you work with There’s no need to start from scratch to an SAP partner to determine next steps. figure out how to evaluate, acquire, and A personalized demonstration will be cre- implement your solution. At SAP we’ve , ated with your data, showing end-to-end done the hard work for you. We’ve even scenarios to give you the full picture of developed innovations with select hard- what an SAP Business All-in-One solution ware partners, such as HP, IBM, and can deliver. Fujitsu, so you can get a joint hardware and software solution implemented in as few as 8 to 12 weeks. To make it even more affordable, select partners offer a subscription-based hosting option. The fast-start program enables you to: • Speed time to value – Get a consumption-ready ERP system tailored to your needs • Know your costs before you start – Automatically estimate the total cost of your solution, including software, hardware, and services • Remove complexity from purchasing decisions – Choose options for prein- stalled software and optimized hardware • lower your total cost of ownership – Benefit from easy-to-implement, preconfigured software • Adapt and scale as you grow – Get state-of-the-art applications and tech- nology from SAP that can grow with you SAP Business All-in-One solutions are designed to meet the needs of growing small businesses and midsize companies and are based on the SAP ERP application. SAP Solution in Detail – Drive Growth with Scalable, Industry-Specific SAP Business All-in-One Solutions 13
  • 14. Industry-Specific Functionality to Meet Your Requirements SAP understands that every industry has You can buy qualified SAP Business All- its own unique business processes, re- in-One partner solutions and industry- quirements, and challenges. That’s why specific solutions through our worldwide we offer industry-specific solutions to network of over 1,200 authorized channel meet your needs. SAP and our partners partners, and you can select fast-start pro- offer SAP Business All-in-One solutions gram hardware partners in more than 50 for all major industries. Our solutions are countries. These partners combine their available in more than 50 countries and business knowledge and IT expertise to support all major international languages help you purchase, implement, and sup- and currencies. port SAP Business All-in-One solutions. SAP® Business All-in-One Solutions by Industry • Aerospace and defense • Industrial machinery and components • Automotive • Insurance – Automotive dealers • Life sciences – Automotive suppliers – Pharmaceuticals • Banking • Media • Chemicals • Mill products – Rubber and plastics – Building materials – Specialty chemicals – Fabricated metals • Consumer products – Packaging – Apparel and footwear – Primary steel – Consumer durables and home – Pulp and paper appliances • Mining – Food and beverage – Primary metals – Home and personal care • Oil and gas • Defense and security • Professional services • Engineering, construction, and • Public sector operations • Retail – Construction • Telecommunications • Healthcare • Transportation and logistics • Higher education and research – Logistics services • High tech • Utilities – Electronics and components – Water – Semiconductors and photovoltaics • Wholesale distribution – Software SAP Business All-in-One solutions pro- TO lEARN MORE vide a proven platform – based on SAP ERP, SAP CRM, SAP SRM, and SAP Best For midsize companies and quickly grow- Practices – that our partners extend, us- ing small businesses that want it all – ing their industry expertise and services. comprehensive, integrated, flexible We now offer more than 800 qualified business management functionality – SAP Business All-in-One partner solutions SAP Business All-in-One solutions deliver. in more than 50 countries, spanning all For more information about SAP Business major industries. All-in-One solutions, please visit www.sap.com/businessallinone.
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  • 16. www.sap.com/contactsap 50 085 440 (11/05) ©2011 SAP AG. All rights reserved. SAP R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, , SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (“SAP Group”) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.