1. The New Digital Global Letter
Bringing International Mail into the Digital 21st Century
UPU October-November 2013
Developing a hybrid mail
network within dot Post.
UPU October-November 2013
© International Hybrid Mail Coalition 2013

2. With the UPU…universal service of quality

3. UPU Survey of Postal E-Services
Region
# of
Postal Electronic
Countries Mailbox (103)
Hybrid Mail – Hybrid Mail –
electronic to
physical to
physical (113) electronic (114)
Industrialized
Countries
15
6
10
7
Arab Region
12
4
5
5
Asia-Pacific
16
4
2
1
Europe and CIS
16
5
9
3
Latin America
13
2
4
2
Africa
21
3
4
2
Total
93
24
34
20
International service: 6 of 78 developing countries
4 of 15 industrialized countries
11/22/2013
(c) Global Address Data Association 2012
3

4. # of
Countries
Domestic
International
2009
16
[34]
2,450,311,597
4
[13]
8,558,641
2010
2,727,832,741
11%
5,135,831*
-40%
*Qatar-3,559,228
2011
2,480,225,098
-9%
4,366,619 ^
-16%
^Qatar-351,919

5. Operational Plan – Hybrid Mail Project
A. Survey of current size/state of international hybrid mail
market
1. Actions: Formulate and execute survey of DSO’s and private
sector providers of international hybrid mail services to ascertain
current state of market and its size. Identify respondents in
private sector with help of consultant who will assist with
obtaining responses and with formulating questionnaire.
2. Cost: CHF 40, 000 (IHMC staff and IB Staff). See Res 43, Cong Res
44.
3. Deliverable: Report of survey results on state of the market and
an educated calculation of its potential size.
4. Responsible: IHMC staff and IB staff cooperate to write and
manage the survey, identify private sector and postal operator
targets; tabulate responses and produce report.

6. B.
Pilot test
1. Action: Review test conducted in 2007-2008 period; revise as necessary
due to recent technological advances. Use IHMC models displayed here.
Multiple origins and destinations for the pilot test will be selected and
tested in the phase 1, to have a wider range of results.
2. Cost: No out-of-pocket expenses; IHM Coalition members will contribute
by donating time and costs of their personnel who are involved. Dot Post
will be the channel through which transmissions are made and may need
equipment or personnel investments prior to the test. IHMC sent
application form to join .post and is awaiting for official approval from
GA
3. Deliverable: Detailed report of functioning of the system, lessons
learned.
4.
Responsible: IHMC staff and dotPost staff.

7. C.
Product Development (regulations)
This phase will start after completion of Survey and Pilot
Test and review of results.
1.
Action: Determine what changes to UPU regulations
may be necessary to include international hybrid mail within dot
Post and the product/service offerings of UPU members.
2.
Cost: UPU member participation in work of the
appropriate committees
3.
Deliverable: Recommendations to Committee 4 on
regulatory/operational changes required to support robust
international UPU hybrid mail system; possible drafts
4.
Responsible: Committee 4 [sub-committee?]

8. IHMC – network concept

9. IHMC – network concept
• The main concept is to establish a multi-domestic business
ecosystem
• The network is formed by a mix of technologies, services, shared
experiences and know-how that enable people to communicate
directly, on paper, digitally, globally.
• The key is to work in a standardized way without a standard.
• At the domestic level all participants use their own technology and
market strategies. At international level members will use a
common language and share through the International Routing
Platform. This will produce new mail volumes.
• The international Routing Platform will provide:
–
–
–
–
International Postal Rules Info and costs
Track & Trace info
Updating Zip Code DataBase
Transactions records (inbound/outbound), to manage compensations
between parties

10. IHMC – the DotPost opportunity
Secure PDF+XML
DotPost Gateway
DotPost Gateway
International
Hybrid
Communications
Routing Platform
International
Delivery
Rules
(local)
Local
Platform
Customer’s
access Service
Country A
Provider
DotPost
Apps
Web
Services
Billing and
Transactions
records
Delivery Rules
(by country)
DotPost Gateway
Secure PDF+XML
Secure PDF+XML
International
Domestic
Print Center
(domestic)
Country B
Local
Platform
Delivery
Rules
(local)
Secure PDF+XML
Domestic
Print Center
(domestic)
Service
Provider
Customer’s
acces
Apps
Web
Services

11. IHMC – the DotPost opportunity
•
•
•
•
•
Connecting the network through Dot.Post will ensure more opportunity for all the stakeholders: Posts,
Service Provider, Customers, Recipients
Posts:
– Hybrid Mail means more physical volumes
– Pre-sorted mail
– New volume coming from the Express Courrier Market
– International transactions controlled by the UPU environment
Service Provider:
– New markets
– New services
– New customers
– New volumes to produce
– More collaboration with the Posts
Customers:
– Trusted and certified services
– Trusted and certified suppliers
– Quality
– New offers to evaluate
– New business opportunities
– A new global communication channel to use
Recipients:
– More quality
– More non-invasive messages
– More trusted communications
– New volumes
– More collaboration with the Posts

12. QUESTIONS ?
THANK YOU
www.hybrid-mail.org