SlideShare a Scribd company logo
1 of 19
Download to read offline
Food
and
Beverage
Operations





Tuesday, May 19, 2009                  1
Chapter
Objec-ves
      Roles
of
purchasing,
receiving,
storing
&

         issuing
in
food
production
preparation

      Roles
of
purchasing,
receiving,
storing
&

         issuing
in
alcoholic
beverage
service

      Benefits
of
Technology


Tuesday, May 19, 2009                               2
(5)
                                                                Purchase

                                           (7)                   Order
/
               (2)                        Store
                 Record          Receiving
             Issues                     Products
            Required
                                                                     (8)
            Products                                                                    Invoice
                                                                                                     (6)
                                                                                                  Delivers
     Food
&
                          Purchasing
                                                 Products,

                     Storeroom                           Accounting
     Beverage
                        Dept.                                                        Invoice
     Dept
.     (1)              (3)           Purchase
           (9)
            Requisition       Purchase
         Order
/
         Payment
               Form          Requisition        Record
                                                          Supplier
                                              (4)
                                           Purchase

                                         Order
/Record

                          The
Purchase
Process

Tuesday, May 19, 2009                                                                                          3
Typical Purchasing and Receiving storerooms also track costs and conduct inventory
Purchasing
      Inventory‐The
amount
of
food,

         beverages,
and
other
suppliers
on

         hand

      Purchase
Requisition‐A
form

         specifies
the
products
that
are

         needed,
how
many
are
needed,
and

         how
soon
are
needed.


Tuesday, May 19, 2009                         4
Purchasing
(cont.)
      Purchase
specification‐
A
detailed

         description
of
the
quality,
size,

         weight,
and
other
characteristics

         desired
for
a
particular
item
(Exhibit
2
p.
         182)


      Purchasing
directly
affects
the

         bottom
line


Tuesday, May 19, 2009                                  5
Goals
of
a
Purchasing
Program
      Buy
the
right
products
            Make‐or‐buy
decisions
            Convenience
foods
      Obtain
the
right
quality
            minimum/maximum
levels
            Price,
storage
space,
waste,

              pilferage,
etc.

Tuesday, May 19, 2009                        6
Goals
of
a
Purchasing
Program

    (cont.)
    Pay
the
right

     price
    Deal
with
the

     right
supplier




Tuesday, May 19, 2009                7
Techniques
to
Get
Lower
Prices
              Negotiate
with
the
seller
              Consider
lower
quality
products
              Evaluate
need
for
products
              Discontinue
supplier
services
              Combine
orders
use
Bulk

               Purchases
              Reevaluate
expensive
items
              Pay
cash
Tuesday, May 19, 2009                            8
Techniques
to
Get
Lower

          Prices
(cont.)
            Speculate
on
price
trends
            Change
purchase
unit
size
            Be
innovative
            Take
advantage
of
suppliers'
promotional

             discounts
            Bypass
suppliers


Tuesday, May 19, 2009                                    9
Choosing
a
Supplier
         Location
         Facilities
         Financial
stability
         Technical
ability
         Honesty
and

          fairness
         Dependability


Tuesday, May 19, 2009           10
The
Receiving
Process
        1.Inspect
products
against
purchase
order

        2.Inspect
products
against
purchase

          specifications
        3.Inspect
products
against
delivery
invoice
        4.Accept
products
        5.Move
products
to
storage
        6.Complete
paperwork


Tuesday, May 19, 2009                                 11
Quality
Control
in
Storage
          Rotate
food
stocks

           (FIFO)
          Store
food
at

           proper

           temperatures
          Clean
storage

           areas
          Ensure
proper

           ventilation
Tuesday, May 19, 2009                                12
Daily routines make training and cost control more
convenient
Recordkeeping
                   Perpetual
Inventory
System
–

                    allows
managers
to
track
item
in

                    storage
on
an
ongoing
basis

                   Physical
Inventory
System
–

                    counts
which
is
in
storage
on
a

                    periodic
basis‐usually
at
the
end
of

                    each
month



Tuesday, May 19, 2009                                       13
Physical Inventory is usually more accurate
operationally
Reducing
Inventory
Cost
         Carry
a
smaller
amount
of
inventory
         Make
certain
minimum/maximum

          inventory
levels
are
correct
         Carry
fewer
product
types
         Refuse
to
accept
early
deliveries
         Consolidate
all
products
         Date
and
rotate

Tuesday, May 19, 2009                           14
Purchasing
Alcoholic
Beverage
         House
brand
–
a
beverage
brand
served

          when
no
special
brand
is
requested
by
the

          guest.
         Call
brand
–
a
specific
beverage
brand

          that
guests
request
by
name
when
they

          place
an
order
        Inventory
turnover
rates
are
generally

          lower
for
beverage
than
for
foods


Tuesday, May 19, 2009                                  15
Receiving
Alcoholic
Beverage
         Open
cases
and
check
bottles
for
accuracy
         After
receiving,
immediately
move

          beverages
to
secure
storage
areas
         When
possible,
assign
purchasing
and

          receiving
tasks
to
separate
individuals




Tuesday, May 19, 2009                                 16
Storing
Alcoholic
Beverage

     Bar
Par
‐
the

       number
of

       bottles
that

       should
be
on

       hand
behind

       the
bar.




Tuesday, May 19, 2009                  17
Technology
  • How
was
the
decision
made
to

     purchase
this
particular
system?

  • What
system
was
used
previously?
  • How
did
staff
respond
to
the
new

     system?
  • What
are
the
benefits
of
using
the

     current
system?
  • How
much
did
the
technology
cost

     to
purchase?
How
much
does
it
cost

     to
maintain?




Tuesday, May 19, 2009                      18
Technology
        Just‐In‐Time
(JIT)
Inventory
System‐

           Keeping
only
“emergency”
qualities
of
products

           on
hand
and
ordering
/receiving
the
majority
of

           food
and
beverages
“just
in
time”
to
issue
and

           use
them.
        Prime
supplier
is
a
vendor
that
sells

           products
to
a
food
service
provider
using
a

           just‐in‐time
inventory
system



Tuesday, May 19, 2009                                         19

More Related Content

Similar to Cha8 Production

The Lean Startup at Web 2.0 Expo
The Lean Startup at Web 2.0 ExpoThe Lean Startup at Web 2.0 Expo
The Lean Startup at Web 2.0 Expo
Venture Hacks
 
IE-016 全球運籌電子化供應鏈管理
IE-016 全球運籌電子化供應鏈管理IE-016 全球運籌電子化供應鏈管理
IE-016 全球運籌電子化供應鏈管理
handbook
 
Zinc Data Center Services
Zinc Data Center ServicesZinc Data Center Services
Zinc Data Center Services
jeanlaganiere
 

Similar to Cha8 Production (20)

Cutbots - Presentation
Cutbots - PresentationCutbots - Presentation
Cutbots - Presentation
 
Perfect Fit Erp Selection Approach
Perfect Fit Erp Selection ApproachPerfect Fit Erp Selection Approach
Perfect Fit Erp Selection Approach
 
Brand Resonance Scanning, April 2009
Brand Resonance Scanning, April 2009Brand Resonance Scanning, April 2009
Brand Resonance Scanning, April 2009
 
Bcm Best Practise & Local Challenges
Bcm Best Practise & Local ChallengesBcm Best Practise & Local Challenges
Bcm Best Practise & Local Challenges
 
Understanding Customer Choice May 09 Rwg
Understanding Customer Choice May 09 RwgUnderstanding Customer Choice May 09 Rwg
Understanding Customer Choice May 09 Rwg
 
Sometrics Engage Expo
Sometrics Engage ExpoSometrics Engage Expo
Sometrics Engage Expo
 
Towards 
Indigenously 
Developed,

 Locally 
Relevant,
Affordable 
Diagnosics

Towards 
Indigenously 
Developed,

 Locally 
Relevant,
Affordable 
Diagnosics
Towards 
Indigenously 
Developed,

 Locally 
Relevant,
Affordable 
Diagnosics

Towards 
Indigenously 
Developed,

 Locally 
Relevant,
Affordable 
Diagnosics

 
News Content Economics
News Content EconomicsNews Content Economics
News Content Economics
 
A new King has rise "The mobile phone"
A new King has rise "The mobile phone"A new King has rise "The mobile phone"
A new King has rise "The mobile phone"
 
Roll-out of the NYU HSL Website and Drupal CMS
Roll-out of the NYU HSL Website and Drupal CMSRoll-out of the NYU HSL Website and Drupal CMS
Roll-out of the NYU HSL Website and Drupal CMS
 
Investing in Media in a recession
Investing in Media in a recessionInvesting in Media in a recession
Investing in Media in a recession
 
The Lean Startup at Web 2.0 Expo
The Lean Startup at Web 2.0 ExpoThe Lean Startup at Web 2.0 Expo
The Lean Startup at Web 2.0 Expo
 
Ec4004 Lecture17
Ec4004 Lecture17Ec4004 Lecture17
Ec4004 Lecture17
 
Sports Social Media and Marketing - Running Conference Melb 090417
Sports Social Media and Marketing - Running Conference Melb 090417Sports Social Media and Marketing - Running Conference Melb 090417
Sports Social Media and Marketing - Running Conference Melb 090417
 
IE-016 全球運籌電子化供應鏈管理
IE-016 全球運籌電子化供應鏈管理IE-016 全球運籌電子化供應鏈管理
IE-016 全球運籌電子化供應鏈管理
 
Power Forex Profit Principle
Power Forex Profit PrinciplePower Forex Profit Principle
Power Forex Profit Principle
 
We Either Evolve Or Die - English
We Either Evolve Or Die - EnglishWe Either Evolve Or Die - English
We Either Evolve Or Die - English
 
Grails Overview
Grails OverviewGrails Overview
Grails Overview
 
Zinc Data Center Services
Zinc Data Center ServicesZinc Data Center Services
Zinc Data Center Services
 
GB Brazilian Business Presentation
GB Brazilian Business PresentationGB Brazilian Business Presentation
GB Brazilian Business Presentation
 

More from Dean Louie (16)

Tech gap ACF present
Tech gap ACF presentTech gap ACF present
Tech gap ACF present
 
PROJECT BASED LEARNING_ACF NATCOM 2013
PROJECT BASED LEARNING_ACF NATCOM 2013PROJECT BASED LEARNING_ACF NATCOM 2013
PROJECT BASED LEARNING_ACF NATCOM 2013
 
Intro
IntroIntro
Intro
 
Handouts For Chapter 2
Handouts For Chapter 2Handouts For Chapter 2
Handouts For Chapter 2
 
Host154 Syllabus
Host154 SyllabusHost154 Syllabus
Host154 Syllabus
 
Cha13 Financial Mgmt
Cha13 Financial MgmtCha13 Financial Mgmt
Cha13 Financial Mgmt
 
Cha11 Sanitation
Cha11 SanitationCha11 Sanitation
Cha11 Sanitation
 
Cha10 Service
Cha10 ServiceCha10 Service
Cha10 Service
 
Cha9 Production II
Cha9 Production IICha9 Production II
Cha9 Production II
 
Cha7 Costing
Cha7 CostingCha7 Costing
Cha7 Costing
 
Cha6 Menu
Cha6 MenuCha6 Menu
Cha6 Menu
 
Cha5 Nutrition
Cha5  NutritionCha5  Nutrition
Cha5 Nutrition
 
Cha4 Marketing
Cha4 MarketingCha4 Marketing
Cha4 Marketing
 
Cha3 F&B Fun
Cha3 F&B FunCha3 F&B Fun
Cha3 F&B Fun
 
Cha2 F&B Organization
Cha2 F&B OrganizationCha2 F&B Organization
Cha2 F&B Organization
 
Cha1 F&B Intro
Cha1 F&B IntroCha1 F&B Intro
Cha1 F&B Intro
 

Recently uploaded

Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
ZurliaSoop
 

Recently uploaded (20)

Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
 
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdfUnit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 
Plant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptxPlant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptx
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
Understanding Accommodations and Modifications
Understanding  Accommodations and ModificationsUnderstanding  Accommodations and Modifications
Understanding Accommodations and Modifications
 
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxHMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
 
Exploring_the_Narrative_Style_of_Amitav_Ghoshs_Gun_Island.pptx
Exploring_the_Narrative_Style_of_Amitav_Ghoshs_Gun_Island.pptxExploring_the_Narrative_Style_of_Amitav_Ghoshs_Gun_Island.pptx
Exploring_the_Narrative_Style_of_Amitav_Ghoshs_Gun_Island.pptx
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
 
Graduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - EnglishGraduate Outcomes Presentation Slides - English
Graduate Outcomes Presentation Slides - English
 
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxCOMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
 
Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptx
 

Cha8 Production

  • 2. Chapter
Objec-ves  Roles
of
purchasing,
receiving,
storing
&
 issuing
in
food
production
preparation  Roles
of
purchasing,
receiving,
storing
&
 issuing
in
alcoholic
beverage
service  Benefits
of
Technology Tuesday, May 19, 2009 2
  • 3. (5) Purchase
 (7) Order
/ (2) Store
 Record Receiving Issues Products Required
 (8) Products Invoice (6) Delivers Food
&
 Purchasing
 Products,
 Storeroom Accounting Beverage
 Dept. Invoice Dept
. (1) (3) Purchase
 (9) Requisition Purchase
 Order
/
 Payment Form Requisition Record Supplier (4) Purchase
 Order
/Record The
Purchase
Process Tuesday, May 19, 2009 3 Typical Purchasing and Receiving storerooms also track costs and conduct inventory
  • 4. Purchasing  Inventory‐The
amount
of
food,
 beverages,
and
other
suppliers
on
 hand  Purchase
Requisition‐A
form
 specifies
the
products
that
are
 needed,
how
many
are
needed,
and
 how
soon
are
needed.
 Tuesday, May 19, 2009 4
  • 5. Purchasing
(cont.)  Purchase
specification‐
A
detailed
 description
of
the
quality,
size,
 weight,
and
other
characteristics
 desired
for
a
particular
item
(Exhibit
2
p. 182)  Purchasing
directly
affects
the
 bottom
line
 Tuesday, May 19, 2009 5
  • 6. Goals
of
a
Purchasing
Program  Buy
the
right
products  Make‐or‐buy
decisions  Convenience
foods  Obtain
the
right
quality  minimum/maximum
levels  Price,
storage
space,
waste,
 pilferage,
etc. Tuesday, May 19, 2009 6
  • 7. Goals
of
a
Purchasing
Program
 (cont.)  Pay
the
right
 price  Deal
with
the
 right
supplier Tuesday, May 19, 2009 7
  • 8. Techniques
to
Get
Lower
Prices  Negotiate
with
the
seller  Consider
lower
quality
products  Evaluate
need
for
products  Discontinue
supplier
services  Combine
orders
use
Bulk
 Purchases  Reevaluate
expensive
items  Pay
cash Tuesday, May 19, 2009 8
  • 9. Techniques
to
Get
Lower
 Prices
(cont.)  Speculate
on
price
trends  Change
purchase
unit
size  Be
innovative  Take
advantage
of
suppliers'
promotional
 discounts  Bypass
suppliers Tuesday, May 19, 2009 9
  • 10. Choosing
a
Supplier  Location  Facilities  Financial
stability  Technical
ability  Honesty
and
 fairness  Dependability Tuesday, May 19, 2009 10
  • 11. The
Receiving
Process 1.Inspect
products
against
purchase
order
 2.Inspect
products
against
purchase
 specifications 3.Inspect
products
against
delivery
invoice 4.Accept
products 5.Move
products
to
storage 6.Complete
paperwork Tuesday, May 19, 2009 11
  • 12. Quality
Control
in
Storage  Rotate
food
stocks
 (FIFO)  Store
food
at
 proper
 temperatures  Clean
storage
 areas  Ensure
proper
 ventilation Tuesday, May 19, 2009 12 Daily routines make training and cost control more convenient
  • 13. Recordkeeping  Perpetual
Inventory
System
–
 allows
managers
to
track
item
in
 storage
on
an
ongoing
basis
  Physical
Inventory
System
–
 counts
which
is
in
storage
on
a
 periodic
basis‐usually
at
the
end
of
 each
month
 Tuesday, May 19, 2009 13 Physical Inventory is usually more accurate operationally
  • 14. Reducing
Inventory
Cost  Carry
a
smaller
amount
of
inventory  Make
certain
minimum/maximum
 inventory
levels
are
correct  Carry
fewer
product
types  Refuse
to
accept
early
deliveries  Consolidate
all
products  Date
and
rotate Tuesday, May 19, 2009 14
  • 15. Purchasing
Alcoholic
Beverage  House
brand
–
a
beverage
brand
served
 when
no
special
brand
is
requested
by
the
 guest.  Call
brand
–
a
specific
beverage
brand
 that
guests
request
by
name
when
they
 place
an
order Inventory
turnover
rates
are
generally
 lower
for
beverage
than
for
foods Tuesday, May 19, 2009 15
  • 16. Receiving
Alcoholic
Beverage  Open
cases
and
check
bottles
for
accuracy  After
receiving,
immediately
move
 beverages
to
secure
storage
areas  When
possible,
assign
purchasing
and
 receiving
tasks
to
separate
individuals Tuesday, May 19, 2009 16
  • 17. Storing
Alcoholic
Beverage  Bar
Par
‐
the
 number
of
 bottles
that
 should
be
on
 hand
behind
 the
bar.
 Tuesday, May 19, 2009 17
  • 18. Technology • How
was
the
decision
made
to
 purchase
this
particular
system?
 • What
system
was
used
previously? • How
did
staff
respond
to
the
new
 system? • What
are
the
benefits
of
using
the
 current
system? • How
much
did
the
technology
cost
 to
purchase?
How
much
does
it
cost
 to
maintain? Tuesday, May 19, 2009 18
  • 19. Technology  Just‐In‐Time
(JIT)
Inventory
System‐
 Keeping
only
“emergency”
qualities
of
products
 on
hand
and
ordering
/receiving
the
majority
of
 food
and
beverages
“just
in
time”
to
issue
and
 use
them.  Prime
supplier
is
a
vendor
that
sells
 products
to
a
food
service
provider
using
a
 just‐in‐time
inventory
system Tuesday, May 19, 2009 19