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Social Media for
    Development
         Lusaka, Zambia
         12th June, 2010
Presentation by Ms Chimika Lungu
What is Focus Info Initiative
The          Focuss.Info
             Focuss.               Initiative
(www.focuss.info) ,coordinated by the
 www.focuss.info)
International Institute of Social Studies in
the Netherlands, aims to promote new
information and communication (ICT)
skills among peers in the domain of global
development research and cooperation.
                            cooperation.
Focus Info Objective
The objective is to improve access to
information, a fundamental human right
that strengthens democracy, and supports
human rights.
Focus Info Overall Objective
The overall objective of Focuss.Info
correspondents to the work of UNESCO,
which helps to develop effective
'infostructures', including developing
 infostructures',
information standards, management tools
and fostering access at the community
level.
Introduction to web 2.0
           tools
You will probably wonder what Web1.0 is if
    we are now talking about Web2.0



Is this a new version of the World Wide Web
                  (WWW)?
What is the difference
 Whereas Web 1.0 is largely static
    and focuses on information
  dissemination with the flow of
 content moving unilaterally from
  the producer to the consumer,
    Web 2.0 is based on user
    centered applications that
 promote communication, user
 empowerment, collaboration
     and social networking.
                networking.
What has changed
Most of the tools that are referred to as
the Web2.0 have been around since the
80s

It is the intensity and the popularity that
they have gained that is new
What has changed
        (cont’d)
The Web is no longer a huge library for
information seekers

It is a place where everyone can be a
publisher

Every one can participate equally
So what is web 2.0?
Web 2.0 is a new era of electronic, virtual,
online tools and applications which move
beyond static posting, managing and
sharing of knowledge.

Essentially, the Web is shifting from an
international library of interlinked pages to
an information ecosystem, where data
circulates like electrons in atom.
About web 2.0 tools
They are easily accessible

They are user friendly – you do not need
to be a Techie

They are bandwidth friendly

They are affordable and mostly free
But why do we need such
         tools?

Well, Web 2.0 introduces new
opportunities for interaction, collaboration,
networking, and multi-dimensional
                   multi-
sharing, all activities which are key parts
of work and outcomes within
development, research, agriculture and
other sectors.
Who needs web 2.0 tools?
If you have a geographically dispersed
team….
If you want to make your research
process and results more accessible..
If you want to raise awareness
If you want to share knowledge or Speak
out
If you want to collaborate with partners
and stakeholders…
What exactly are we
  talking about?

   Blogs – text, audio, video
              Wikis
          RSS Feeds
              Tags
          Bookmarks
       Social networking
Blog-
      Blog- what is it??
A blog- a short hand term that means
  blog-
“weblog”


It is an online chronological collection of
personal commentary and links
Who’s doing it

A blog can be thought of as an online
journal, and maintaining a blog is as
simple as using an online email program.
How are blogs being used ?

 There are group blogs, family blogs,
 community blogs, and corporate blogs.

 LibLogs (library blogs), and EduBlogs
 (targeting education) are just some of the
 emerging types and uses of blogs
How does it work?

A blog can be thought of as an online
journal, and maintaining a blog is as
simple as using an online email program.
Why is it significant?

Because blogs engage people in
knowledge sharing, reflection, and debate,
they often attract a large and dedicated
readership
What are the dowsides?
             dowsides?

Because blogs are often produced and
maintained by individuals, they can
include biased or inaccurate information.
Where is it going?

Blogs are proliferating at an exponential
rate. Estimates suggest as many as 50
million people around the world are now
blogging
Subcriptions,
Subcriptions, feeds and
      Syndication
  A look at Rich Site Summary or
  Real Simple Syndication (RSS)
What is RSS?
RSS is Really Simple Syndication

It is the syndication (or publishing) of
web content that
   involves 2 things:

     RSS feeds
     RSS aggregators (or readers)
RSS Feeds
RSS feeds are XML files generated by web
publishing software

    (XML is a generic specification for
    data formats)

RSS feeds provide users (or machines)
with new or updated
 web content
RSS aggregators or readers
 RSS aggregators request and display RSS
 feeds

  RSS aggregators can be:

     Desktop software
     (e.g. Feedreader -
     http://feedreader.com)
     http://feedreader.com)
RSS aggregators or readers
        (Cont’d)

    Web-
    Web-based software
    (e.g. Google Reader -
    http://google.com/reader)
    http://google.com/reader)
    Other websites
How does RSS work?
Website managers make content updates
available as feeds on:

    CMS-
    CMS-driven websites

    Blogs

    Wikis
How does RSS work
      (Cont’d)?

End users subscribe to those feeds
through feed readers
Other website managers syndicate the
same feeds on their own
   sites
How can we use RSS?

Do two things:

    Choose an aggregator/reader

    Subscribe to feeds
How can we use RSS
      (Cont’d)
You can subscribe to web feeds for:

    Blogs
    Podcasts
    Wikis
    and more!
What are the benefits?
RSS makes it easier to read the Web

 We can use it to get information
efficiently
      RSS saves you time - you don't go to
     sites that haven't been updated

 RSS makes online collaboration easier
and cheaper
What are the benefits
        (Cont’d)

 You can actually get the information you
need
     About the issues you're interested in
     About your profession
     About your organisation
What are the benefits
        (Cont’d)
You can "search the future"
      You can track mentions of your
     organisation
         In the news media
         On blogs
 You can track issues you're interested in
 You can create "team tags" on sites like
del.icio.us and then have team members
subscribe to them to share resources
What are the benefits?
       (Cont’d)

 By making your content available via RSS,
you're allowing other people to discover
you
     You can find people
     You avoid being a spammer
     You can collaborate more effectively
    with wikis!
Great Resources
RSS-
RSS-related articles and blog posts from
Alex Samuel
     http://www.alexandrasamuel.com/cat
    egories/rss
     http://www.alexandrasamuel.com/rss
    tocracy/10steps

Video: RSS in Plain English
    http://www.commoncraft.com/rss_pl
    ain_english
Great Resources (Cont’d)
 Why Nonprofit Managers Must Use RSS ...
And How to Start
    http://www2.democracyinaction.org/
    node/418

My site
    http://importantprojects.co.uk
Group productivity and
     collaboration
The Internet provides access to resources
and information, but it can also provide a
platform for working in collaboration with
other people and organizations.

The applications for collaboration and
communication on the web (social media)
have evolved from simple e-mail person
techniques.
Group productivity and
  collaboration(Cont’d)
to person transactions, to advanced tools
for working in distributed groups using
multimedia and complex databases for
advanced project management
About groupware and
   collaborative tools
The term Groupware refers broadly to
social media software applications that
facilitate the interactions of working
groups. The idea behind groupware is to
foster collaboration in the group and make
processes more efficient and productive.
About groupware and
   collaborative tools
        (Cont’d)
With groupware you can provide group
members with more options for obtaining,
changing and sharing knowledge within
the group, especially if you need to work
with groups that are geographically
distributed and cannot meet frequently in
person.
About groupware and
  collaborative tools
       (Cont’d)
There is a wide variety of groupware tools
available on the Internet. Some of the
most advanced tools require expert
technical customization and support, while
others are simple enough for beginners
and are available for free or for a small
fee.
Groupware applications can support
interaction at three basic levels:
1. Communication

Allowing group members to stay in touch
with each other. For example:
Email, Email lists;
Voice mail;
Phone and Voice Over IP (communication
via Internet);
1. Communication
         (Cont’d)
Text Chat;
Video chat and Videoconferencing;
Group blogs; and
Web forums.
2. Conferencing
Allowing members to "meet" at the same
time (synchronously) for active discussion.
For example:
Online chat and instant messaging;
Video conference;
Conference call; and
Web meeting.
3. Collaboration
Allowing group members to add, modify
and re-shape each other's work. For
     re-
example:
Shared calendars;
Wikis and other shared writing/editing
tools;
Project management tools; and
Online documents.
What is Social Networking?
Social media allows us to capture both the
  power of one person to act and the power
  of many by helping us connect with one
  another.
People have been doing this face-to-face
                              face-to-
  forever, in social networks in our
  communities or families, where individuals
  are connected through relationships.
What is Social
     Networking? Cont’d
But we were limited to the people who were
 geographically near us, or we had the
 resources to travel.

Now we can connect online. This is called
 online social networking, or simply social
 networking.
About social networking
           sites
Social networking sites are websites that
  provide the technology for social
  networking, including:
  profiles,
  discussions,
  email,
About social networking
       sites-
       sites-Cont’d
 social network visualization tools that
 show our connections to other people in a
 picture; and
 content sharing tools.

Some popular examples are Facebook,
                          Facebook,
  Hi5Networks, Myspace and LinkedIn.
Connecting via Social
         networks
Social networking for a cause is also
  growing, with sites like:
  Patientslikeme.com;
  Idealist.org;
  Change.org;
  Networkforgood.org; and
  TakingITGlobal.org.
Social network’s new
         challenges
Social networking sites represent new
  challenges in terms of communication and
  resources:
Social networks’ new
        challenges
                     due to the easy
                     creation of groups and
possibility of       connections on these
overload and         sites.
                     How many people can
competition for      we meaningfully
                     connect with?
people’s attention   In areas with high
                     internet connectivity,
                     your cause or
                     organization’s
                     message might get
                     lost amongst all the
                     other social networks.
Social networks’ new
    challenges-
    challenges-Cont’d
                    because of the
                    difference in resources
challenges to our   available in different
organizational      parts of the world:

and personal        the well-connected
                    have access to wide
processes for       sources of people and
knowledge           data; while
                    the unconnected do
sharing             not.
Social networks’ new
    challenges-
    challenges-Cont’d
challenge to     because the
traditional      users are in
organizational   control of
processes        their
                 participation,
                 not the
                 organization.
Social Bookmarking

Social bookmarking is a method for
 Internet users to share, organize, search,
 and manage bookmarks of web resources.
 Unlike file sharing, the resources
 themselves aren't shared, merely
 bookmarks that reference them.
Social bookmarking
           (Cont’d)
Descriptions may be added to these
 bookmarks in the form of metadata, so
 that other users may understand the
 content of the resource without first
 needing to download it for themselves.
 Such descriptions may be free text
 comments, votes in favor of or against its
 quality, or tags that collectively or
 collaboratively become a folksonomy.
                            folksonomy.
Social bookmarking
             (Cont’)

Folksonomy is also called social tagging,
  "the process by which many users add
  metadata in the form of keywords to
  shared content".
Top ten Social
      Bookmarking sites
1. Digg
Digg is the most popular social bookmarking
  site online. Users submit links to content
  they like, and other users comment on
  those submissions and add their own
  votes (called Diggs) to those links.
Top ten Social
 Bookmarking sites-cont’d
             sites-
2. Technorati
Technorati is typically thought of as a blog
  search engine, but users can also save
  interesting online content as "favorites"
  which other users can access.
Top ten Social
 Bookmarking sites-cont’d
             sites-
3. del.icio.us
Del.icio.us uses tags to allow users to
  bookmark and share content they like.
  Other users can find that content through
  searches on those tags.
Top ten Social
 Bookmarking sites-cont’d
             sites-
4. StumbleUpon
StumbleUpon is very easy to use if you
  download the StumbleUpon toolbar when
  you register. When you find a webpage
  you like, simply click on the "thumbs up"
  icon on the StumbleUpon toolbar to share
  it with other StumbleUpon users.
Top ten Social
 Bookmarking sites-cont’d
             sites-
5. Reddit
Reddit is the no frills social bookmarking
  site. Users submit links they like then
  other users vote for them (positively or
  negatively). The most popular posts rise
  to the front page for everyone to see.
Top ten Social
 Bookmarking sites-cont’d
             sites-
6. Fark
Fark allows users to submit links to content
  they like and want to share, but those
  links are evaluated by Fark administrators
  who determine which links appear on the
  Fark home page.
Top ten Social
 Bookmarking sites-cont’d
             sites-
7. Furl
Furl allows users to save copies of web
  pages as they appear at the moment
  they're saved. That means the exact page
  will be available to users to view or share
  at anytime even if the original page has
  since been changed or deleted.
Top ten Social
 Bookmarking sites-cont’d
             sites-
8. Slashdot
Slashdot is very popular for links about
  technology, science or science fiction. If
  your blog is about one of those topics,
  your submissions should do well at
  Slashdot. Users submit content which is
  then evaluated by editors before it is
  shared with other Slashdot users.
Top ten Social
 Bookmarking sites-cont’d
             sites-
9. Propeller
Propeller is gaining in popularity as an easy
  to use social bookmarking site. Users
  submit links with tags to make content
  easy to find, and they vote on that
  content driving popular posts to the home
  page.
Top ten Social
 Bookmarking sites-cont’d
             sites-
10. Newsvine
Newsvine's mission is to bring big and little
 media together meaning traditional media
 sources and individuals. However,
 submissions are rated using several
 factors including reputation, freshness and
 and popularity, so it's difficult for
 individuals to get a lot of exposure and
 traffic from Newsvine.
              Newsvine.
Thank you all for
   listening!!

Lets get online!!

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Zambia Focuss.Info Workshop Presentation-June 2010

  • 1. Social Media for Development Lusaka, Zambia 12th June, 2010 Presentation by Ms Chimika Lungu
  • 2. What is Focus Info Initiative The Focuss.Info Focuss. Initiative (www.focuss.info) ,coordinated by the www.focuss.info) International Institute of Social Studies in the Netherlands, aims to promote new information and communication (ICT) skills among peers in the domain of global development research and cooperation. cooperation.
  • 3. Focus Info Objective The objective is to improve access to information, a fundamental human right that strengthens democracy, and supports human rights.
  • 4. Focus Info Overall Objective The overall objective of Focuss.Info correspondents to the work of UNESCO, which helps to develop effective 'infostructures', including developing infostructures', information standards, management tools and fostering access at the community level.
  • 5.
  • 6. Introduction to web 2.0 tools You will probably wonder what Web1.0 is if we are now talking about Web2.0 Is this a new version of the World Wide Web (WWW)?
  • 7. What is the difference Whereas Web 1.0 is largely static and focuses on information dissemination with the flow of content moving unilaterally from the producer to the consumer, Web 2.0 is based on user centered applications that promote communication, user empowerment, collaboration and social networking. networking.
  • 8. What has changed Most of the tools that are referred to as the Web2.0 have been around since the 80s It is the intensity and the popularity that they have gained that is new
  • 9. What has changed (cont’d) The Web is no longer a huge library for information seekers It is a place where everyone can be a publisher Every one can participate equally
  • 10. So what is web 2.0? Web 2.0 is a new era of electronic, virtual, online tools and applications which move beyond static posting, managing and sharing of knowledge. Essentially, the Web is shifting from an international library of interlinked pages to an information ecosystem, where data circulates like electrons in atom.
  • 11. About web 2.0 tools They are easily accessible They are user friendly – you do not need to be a Techie They are bandwidth friendly They are affordable and mostly free
  • 12. But why do we need such tools? Well, Web 2.0 introduces new opportunities for interaction, collaboration, networking, and multi-dimensional multi- sharing, all activities which are key parts of work and outcomes within development, research, agriculture and other sectors.
  • 13. Who needs web 2.0 tools? If you have a geographically dispersed team…. If you want to make your research process and results more accessible.. If you want to raise awareness If you want to share knowledge or Speak out If you want to collaborate with partners and stakeholders…
  • 14. What exactly are we talking about? Blogs – text, audio, video Wikis RSS Feeds Tags Bookmarks Social networking
  • 15.
  • 16. Blog- Blog- what is it?? A blog- a short hand term that means blog- “weblog” It is an online chronological collection of personal commentary and links
  • 17. Who’s doing it A blog can be thought of as an online journal, and maintaining a blog is as simple as using an online email program.
  • 18. How are blogs being used ? There are group blogs, family blogs, community blogs, and corporate blogs. LibLogs (library blogs), and EduBlogs (targeting education) are just some of the emerging types and uses of blogs
  • 19. How does it work? A blog can be thought of as an online journal, and maintaining a blog is as simple as using an online email program.
  • 20. Why is it significant? Because blogs engage people in knowledge sharing, reflection, and debate, they often attract a large and dedicated readership
  • 21. What are the dowsides? dowsides? Because blogs are often produced and maintained by individuals, they can include biased or inaccurate information.
  • 22. Where is it going? Blogs are proliferating at an exponential rate. Estimates suggest as many as 50 million people around the world are now blogging
  • 23.
  • 24. Subcriptions, Subcriptions, feeds and Syndication A look at Rich Site Summary or Real Simple Syndication (RSS)
  • 25. What is RSS? RSS is Really Simple Syndication It is the syndication (or publishing) of web content that involves 2 things: RSS feeds RSS aggregators (or readers)
  • 26. RSS Feeds RSS feeds are XML files generated by web publishing software (XML is a generic specification for data formats) RSS feeds provide users (or machines) with new or updated web content
  • 27. RSS aggregators or readers RSS aggregators request and display RSS feeds RSS aggregators can be: Desktop software (e.g. Feedreader - http://feedreader.com) http://feedreader.com)
  • 28. RSS aggregators or readers (Cont’d) Web- Web-based software (e.g. Google Reader - http://google.com/reader) http://google.com/reader) Other websites
  • 29. How does RSS work? Website managers make content updates available as feeds on: CMS- CMS-driven websites Blogs Wikis
  • 30. How does RSS work (Cont’d)? End users subscribe to those feeds through feed readers Other website managers syndicate the same feeds on their own sites
  • 31. How can we use RSS? Do two things: Choose an aggregator/reader Subscribe to feeds
  • 32. How can we use RSS (Cont’d) You can subscribe to web feeds for: Blogs Podcasts Wikis and more!
  • 33. What are the benefits? RSS makes it easier to read the Web We can use it to get information efficiently RSS saves you time - you don't go to sites that haven't been updated RSS makes online collaboration easier and cheaper
  • 34. What are the benefits (Cont’d) You can actually get the information you need About the issues you're interested in About your profession About your organisation
  • 35. What are the benefits (Cont’d) You can "search the future" You can track mentions of your organisation In the news media On blogs You can track issues you're interested in You can create "team tags" on sites like del.icio.us and then have team members subscribe to them to share resources
  • 36. What are the benefits? (Cont’d) By making your content available via RSS, you're allowing other people to discover you You can find people You avoid being a spammer You can collaborate more effectively with wikis!
  • 37. Great Resources RSS- RSS-related articles and blog posts from Alex Samuel http://www.alexandrasamuel.com/cat egories/rss http://www.alexandrasamuel.com/rss tocracy/10steps Video: RSS in Plain English http://www.commoncraft.com/rss_pl ain_english
  • 38. Great Resources (Cont’d) Why Nonprofit Managers Must Use RSS ... And How to Start http://www2.democracyinaction.org/ node/418 My site http://importantprojects.co.uk
  • 39.
  • 40. Group productivity and collaboration The Internet provides access to resources and information, but it can also provide a platform for working in collaboration with other people and organizations. The applications for collaboration and communication on the web (social media) have evolved from simple e-mail person techniques.
  • 41. Group productivity and collaboration(Cont’d) to person transactions, to advanced tools for working in distributed groups using multimedia and complex databases for advanced project management
  • 42. About groupware and collaborative tools The term Groupware refers broadly to social media software applications that facilitate the interactions of working groups. The idea behind groupware is to foster collaboration in the group and make processes more efficient and productive.
  • 43. About groupware and collaborative tools (Cont’d) With groupware you can provide group members with more options for obtaining, changing and sharing knowledge within the group, especially if you need to work with groups that are geographically distributed and cannot meet frequently in person.
  • 44. About groupware and collaborative tools (Cont’d) There is a wide variety of groupware tools available on the Internet. Some of the most advanced tools require expert technical customization and support, while others are simple enough for beginners and are available for free or for a small fee. Groupware applications can support interaction at three basic levels:
  • 45. 1. Communication Allowing group members to stay in touch with each other. For example: Email, Email lists; Voice mail; Phone and Voice Over IP (communication via Internet);
  • 46. 1. Communication (Cont’d) Text Chat; Video chat and Videoconferencing; Group blogs; and Web forums.
  • 47. 2. Conferencing Allowing members to "meet" at the same time (synchronously) for active discussion. For example: Online chat and instant messaging; Video conference; Conference call; and Web meeting.
  • 48. 3. Collaboration Allowing group members to add, modify and re-shape each other's work. For re- example: Shared calendars; Wikis and other shared writing/editing tools; Project management tools; and Online documents.
  • 49.
  • 50. What is Social Networking? Social media allows us to capture both the power of one person to act and the power of many by helping us connect with one another. People have been doing this face-to-face face-to- forever, in social networks in our communities or families, where individuals are connected through relationships.
  • 51. What is Social Networking? Cont’d But we were limited to the people who were geographically near us, or we had the resources to travel. Now we can connect online. This is called online social networking, or simply social networking.
  • 52. About social networking sites Social networking sites are websites that provide the technology for social networking, including: profiles, discussions, email,
  • 53. About social networking sites- sites-Cont’d social network visualization tools that show our connections to other people in a picture; and content sharing tools. Some popular examples are Facebook, Facebook, Hi5Networks, Myspace and LinkedIn.
  • 54. Connecting via Social networks Social networking for a cause is also growing, with sites like: Patientslikeme.com; Idealist.org; Change.org; Networkforgood.org; and TakingITGlobal.org.
  • 55. Social network’s new challenges Social networking sites represent new challenges in terms of communication and resources:
  • 56. Social networks’ new challenges due to the easy creation of groups and possibility of connections on these overload and sites. How many people can competition for we meaningfully connect with? people’s attention In areas with high internet connectivity, your cause or organization’s message might get lost amongst all the other social networks.
  • 57. Social networks’ new challenges- challenges-Cont’d because of the difference in resources challenges to our available in different organizational parts of the world: and personal the well-connected have access to wide processes for sources of people and knowledge data; while the unconnected do sharing not.
  • 58. Social networks’ new challenges- challenges-Cont’d challenge to because the traditional users are in organizational control of processes their participation, not the organization.
  • 59.
  • 60. Social Bookmarking Social bookmarking is a method for Internet users to share, organize, search, and manage bookmarks of web resources. Unlike file sharing, the resources themselves aren't shared, merely bookmarks that reference them.
  • 61. Social bookmarking (Cont’d) Descriptions may be added to these bookmarks in the form of metadata, so that other users may understand the content of the resource without first needing to download it for themselves. Such descriptions may be free text comments, votes in favor of or against its quality, or tags that collectively or collaboratively become a folksonomy. folksonomy.
  • 62. Social bookmarking (Cont’) Folksonomy is also called social tagging, "the process by which many users add metadata in the form of keywords to shared content".
  • 63. Top ten Social Bookmarking sites 1. Digg Digg is the most popular social bookmarking site online. Users submit links to content they like, and other users comment on those submissions and add their own votes (called Diggs) to those links.
  • 64. Top ten Social Bookmarking sites-cont’d sites- 2. Technorati Technorati is typically thought of as a blog search engine, but users can also save interesting online content as "favorites" which other users can access.
  • 65. Top ten Social Bookmarking sites-cont’d sites- 3. del.icio.us Del.icio.us uses tags to allow users to bookmark and share content they like. Other users can find that content through searches on those tags.
  • 66. Top ten Social Bookmarking sites-cont’d sites- 4. StumbleUpon StumbleUpon is very easy to use if you download the StumbleUpon toolbar when you register. When you find a webpage you like, simply click on the "thumbs up" icon on the StumbleUpon toolbar to share it with other StumbleUpon users.
  • 67. Top ten Social Bookmarking sites-cont’d sites- 5. Reddit Reddit is the no frills social bookmarking site. Users submit links they like then other users vote for them (positively or negatively). The most popular posts rise to the front page for everyone to see.
  • 68. Top ten Social Bookmarking sites-cont’d sites- 6. Fark Fark allows users to submit links to content they like and want to share, but those links are evaluated by Fark administrators who determine which links appear on the Fark home page.
  • 69. Top ten Social Bookmarking sites-cont’d sites- 7. Furl Furl allows users to save copies of web pages as they appear at the moment they're saved. That means the exact page will be available to users to view or share at anytime even if the original page has since been changed or deleted.
  • 70. Top ten Social Bookmarking sites-cont’d sites- 8. Slashdot Slashdot is very popular for links about technology, science or science fiction. If your blog is about one of those topics, your submissions should do well at Slashdot. Users submit content which is then evaluated by editors before it is shared with other Slashdot users.
  • 71. Top ten Social Bookmarking sites-cont’d sites- 9. Propeller Propeller is gaining in popularity as an easy to use social bookmarking site. Users submit links with tags to make content easy to find, and they vote on that content driving popular posts to the home page.
  • 72. Top ten Social Bookmarking sites-cont’d sites- 10. Newsvine Newsvine's mission is to bring big and little media together meaning traditional media sources and individuals. However, submissions are rated using several factors including reputation, freshness and and popularity, so it's difficult for individuals to get a lot of exposure and traffic from Newsvine. Newsvine.
  • 73. Thank you all for listening!! Lets get online!!