Soumettre la recherche
Mettre en ligne
Ob stephen robbins
•
Télécharger en tant que PPT, PDF
•
10 j'aime
•
13,763 vues
Ching Nemis
Suivre
Business
Technologie
Signaler
Partager
Signaler
Partager
1 sur 42
Télécharger maintenant
Recommandé
Organizational Behavior Chapter 7 Motivation - From Concepts to Application
Organizational Behavior Chapter 7 Motivation - From Concepts to Application
Dr. John V. Padua
Organizational behavior chapter 2
Organizational behavior chapter 2
Dr. John V. Padua
Chapter 2 diversity in organizations
Chapter 2 diversity in organizations
Muhammad Hanzla
Chapter 1 what is organizational behavior
Chapter 1 what is organizational behavior
Muhammad Hanzla
Chapter 4 emotions and Moods
Chapter 4 emotions and Moods
Muhammad Hanzla
Organizational Behavior 15th Edition Robbins Judge Vohra Slide Chapter 01
Organizational Behavior 15th Edition Robbins Judge Vohra Slide Chapter 01
Anthony Nokrek
Organisational Behaviour
Organisational Behaviour
Mithilesh Trivedi
Organizational Behavior Chapter 6
Organizational Behavior Chapter 6
Dr. John V. Padua
Recommandé
Organizational Behavior Chapter 7 Motivation - From Concepts to Application
Organizational Behavior Chapter 7 Motivation - From Concepts to Application
Dr. John V. Padua
Organizational behavior chapter 2
Organizational behavior chapter 2
Dr. John V. Padua
Chapter 2 diversity in organizations
Chapter 2 diversity in organizations
Muhammad Hanzla
Chapter 1 what is organizational behavior
Chapter 1 what is organizational behavior
Muhammad Hanzla
Chapter 4 emotions and Moods
Chapter 4 emotions and Moods
Muhammad Hanzla
Organizational Behavior 15th Edition Robbins Judge Vohra Slide Chapter 01
Organizational Behavior 15th Edition Robbins Judge Vohra Slide Chapter 01
Anthony Nokrek
Organisational Behaviour
Organisational Behaviour
Mithilesh Trivedi
Organizational Behavior Chapter 6
Organizational Behavior Chapter 6
Dr. John V. Padua
Chapter 3 attitudes & job satisfaction (2)
Chapter 3 attitudes & job satisfaction (2)
Qamar Farooq
Chapter 4 emotions and moods
Chapter 4 emotions and moods
miraadel
Diversity In Organizations, Chapter-2, Organizational Behavior
Diversity In Organizations, Chapter-2, Organizational Behavior
Dr.Amrinder Singh
Organizational Behavior Chapter 5 Perception and Individual Decision Making
Organizational Behavior Chapter 5 Perception and Individual Decision Making
Dr. John V. Padua
Organizational Behaviour Stephen Robbins 14Ed. Chapter 6
Organizational Behaviour Stephen Robbins 14Ed. Chapter 6
Waqas Ahmad
Robbins ob15 ge_inppt03
Robbins ob15 ge_inppt03
A'qilah Nasary
O.b. c 6 perception and individual decision making
O.b. c 6 perception and individual decision making
Dr.Rajesh Kamath
Chapter 3 Attitudes and Job Satisfaction
Chapter 3 Attitudes and Job Satisfaction
T McDonald
Robbins ob15 ge_inppt02
Robbins ob15 ge_inppt02
A'qilah Nasary
Ch2 diversity in organization
Ch2 diversity in organization
Felix
Ch 15 motivating employees
Ch 15 motivating employees
Nardin A
O.b. c 5 personality and values
O.b. c 5 personality and values
Dr.Rajesh Kamath
Organizational Behavior Chapter 4 Personality and Values
Organizational Behavior Chapter 4 Personality and Values
Dr. John V. Padua
Robbins ppt16
Robbins ppt16
Regen Said
Attitude & Job Satisfaction
Attitude & Job Satisfaction
Saravanan rulez
Ch13 Power & Politics
Ch13 Power & Politics
itsvineeth209
Ch01 what is Organizational behavior
Ch01 what is Organizational behavior
Abdulla Aziz
Ch 9 organizational structure and design
Ch 9 organizational structure and design
Nardin A
Chapter 16 Motivating Employees
Chapter 16 Motivating Employees
management 2
Diverstiy in organization
Diverstiy in organization
Raghvendra Kumar
Culture
Culture
Adil Hussain
Individual behavior
Individual behavior
jhon3515
Contenu connexe
Tendances
Chapter 3 attitudes & job satisfaction (2)
Chapter 3 attitudes & job satisfaction (2)
Qamar Farooq
Chapter 4 emotions and moods
Chapter 4 emotions and moods
miraadel
Diversity In Organizations, Chapter-2, Organizational Behavior
Diversity In Organizations, Chapter-2, Organizational Behavior
Dr.Amrinder Singh
Organizational Behavior Chapter 5 Perception and Individual Decision Making
Organizational Behavior Chapter 5 Perception and Individual Decision Making
Dr. John V. Padua
Organizational Behaviour Stephen Robbins 14Ed. Chapter 6
Organizational Behaviour Stephen Robbins 14Ed. Chapter 6
Waqas Ahmad
Robbins ob15 ge_inppt03
Robbins ob15 ge_inppt03
A'qilah Nasary
O.b. c 6 perception and individual decision making
O.b. c 6 perception and individual decision making
Dr.Rajesh Kamath
Chapter 3 Attitudes and Job Satisfaction
Chapter 3 Attitudes and Job Satisfaction
T McDonald
Robbins ob15 ge_inppt02
Robbins ob15 ge_inppt02
A'qilah Nasary
Ch2 diversity in organization
Ch2 diversity in organization
Felix
Ch 15 motivating employees
Ch 15 motivating employees
Nardin A
O.b. c 5 personality and values
O.b. c 5 personality and values
Dr.Rajesh Kamath
Organizational Behavior Chapter 4 Personality and Values
Organizational Behavior Chapter 4 Personality and Values
Dr. John V. Padua
Robbins ppt16
Robbins ppt16
Regen Said
Attitude & Job Satisfaction
Attitude & Job Satisfaction
Saravanan rulez
Ch13 Power & Politics
Ch13 Power & Politics
itsvineeth209
Ch01 what is Organizational behavior
Ch01 what is Organizational behavior
Abdulla Aziz
Ch 9 organizational structure and design
Ch 9 organizational structure and design
Nardin A
Chapter 16 Motivating Employees
Chapter 16 Motivating Employees
management 2
Diverstiy in organization
Diverstiy in organization
Raghvendra Kumar
Tendances
(20)
Chapter 3 attitudes & job satisfaction (2)
Chapter 3 attitudes & job satisfaction (2)
Chapter 4 emotions and moods
Chapter 4 emotions and moods
Diversity In Organizations, Chapter-2, Organizational Behavior
Diversity In Organizations, Chapter-2, Organizational Behavior
Organizational Behavior Chapter 5 Perception and Individual Decision Making
Organizational Behavior Chapter 5 Perception and Individual Decision Making
Organizational Behaviour Stephen Robbins 14Ed. Chapter 6
Organizational Behaviour Stephen Robbins 14Ed. Chapter 6
Robbins ob15 ge_inppt03
Robbins ob15 ge_inppt03
O.b. c 6 perception and individual decision making
O.b. c 6 perception and individual decision making
Chapter 3 Attitudes and Job Satisfaction
Chapter 3 Attitudes and Job Satisfaction
Robbins ob15 ge_inppt02
Robbins ob15 ge_inppt02
Ch2 diversity in organization
Ch2 diversity in organization
Ch 15 motivating employees
Ch 15 motivating employees
O.b. c 5 personality and values
O.b. c 5 personality and values
Organizational Behavior Chapter 4 Personality and Values
Organizational Behavior Chapter 4 Personality and Values
Robbins ppt16
Robbins ppt16
Attitude & Job Satisfaction
Attitude & Job Satisfaction
Ch13 Power & Politics
Ch13 Power & Politics
Ch01 what is Organizational behavior
Ch01 what is Organizational behavior
Ch 9 organizational structure and design
Ch 9 organizational structure and design
Chapter 16 Motivating Employees
Chapter 16 Motivating Employees
Diverstiy in organization
Diverstiy in organization
En vedette
Culture
Culture
Adil Hussain
Individual behavior
Individual behavior
jhon3515
Motivation
Motivation
Richa Pritwani
What is ob 2
What is ob 2
daryl10
Leadership development techniques
Leadership development techniques
DR SATYANARAYANA DASH,IAS (RETD.)
Organisational behaviour 1
Organisational behaviour 1
Nethan P
Ob i intro- diversity- personality & values- emotions & moods
Ob i intro- diversity- personality & values- emotions & moods
Shivkumar Menon
Organizational behavior ppt @ bec doms baglkot
Organizational behavior ppt @ bec doms baglkot
Babasab Patil
chapter 3
chapter 3
Ankit
Chapter 1 what is organizational behaviour
Chapter 1 what is organizational behaviour
Institute of Management Studies UOP
Hiring process flow chart
Hiring process flow chart
James Baker, SPHR Retired, MAS
Chapter 2
Chapter 2
Afnan Amjad
Understanding work teams
Understanding work teams
daryl10
En vedette
(13)
Culture
Culture
Individual behavior
Individual behavior
Motivation
Motivation
What is ob 2
What is ob 2
Leadership development techniques
Leadership development techniques
Organisational behaviour 1
Organisational behaviour 1
Ob i intro- diversity- personality & values- emotions & moods
Ob i intro- diversity- personality & values- emotions & moods
Organizational behavior ppt @ bec doms baglkot
Organizational behavior ppt @ bec doms baglkot
chapter 3
chapter 3
Chapter 1 what is organizational behaviour
Chapter 1 what is organizational behaviour
Hiring process flow chart
Hiring process flow chart
Chapter 2
Chapter 2
Understanding work teams
Understanding work teams
Similaire à Ob stephen robbins
what is organizational behavior
what is organizational behavior
deni kurniawan
unit-1.pptx
unit-1.pptx
BhanuBhaktaAryal1
OB First chapter.ppt
OB First chapter.ppt
ShreyanshJain602904
What is Organization Behavior
What is Organization Behavior
Maged Elsakka
(Mb asubjects.com)ob11 01st
(Mb asubjects.com)ob11 01st
International advisers
(Mba subjects.com) ob 11 01st
(Mba subjects.com) ob 11 01st
International advisers
What is OB-ch 1.ppt
What is OB-ch 1.ppt
munawershan
Ob11 01st
Ob11 01st
sadia sharmin
What Is Organizational Behavior
What Is Organizational Behavior
Asjad Khuram
Qué es el CO
Qué es el CO
hugoantonioavendano
Organizational Behavior Lectures
Organizational Behavior Lectures
MUST,Mirpur AJK,Pakistan
Chapter 1 what is organizational behavior-slides
Chapter 1 what is organizational behavior-slides
Zainab Khan
ob13_01_downloadslide.blogspot.com.ppt
ob13_01_downloadslide.blogspot.com.ppt
sudhe
What Is Organizational Behaviour
What Is Organizational Behaviour
Putri Karunia Darmawati
1. fundamental of management
1. fundamental of management
Mushlihatun Syarifah
organizational behavior
organizational behavior
TouQeer Ali Abbasi
Ob13 01
Ob13 01
Jaime Lastra
02 ch01 robbins ipe 491
02 ch01 robbins ipe 491
Zahir Jhon
OB Ch 01.ppt
OB Ch 01.ppt
SmnRaja2
Robbins organizationbehaviour -chapter1 12130920-093
Robbins organizationbehaviour -chapter1 12130920-093
Rashid Gorsi
Similaire à Ob stephen robbins
(20)
what is organizational behavior
what is organizational behavior
unit-1.pptx
unit-1.pptx
OB First chapter.ppt
OB First chapter.ppt
What is Organization Behavior
What is Organization Behavior
(Mb asubjects.com)ob11 01st
(Mb asubjects.com)ob11 01st
(Mba subjects.com) ob 11 01st
(Mba subjects.com) ob 11 01st
What is OB-ch 1.ppt
What is OB-ch 1.ppt
Ob11 01st
Ob11 01st
What Is Organizational Behavior
What Is Organizational Behavior
Qué es el CO
Qué es el CO
Organizational Behavior Lectures
Organizational Behavior Lectures
Chapter 1 what is organizational behavior-slides
Chapter 1 what is organizational behavior-slides
ob13_01_downloadslide.blogspot.com.ppt
ob13_01_downloadslide.blogspot.com.ppt
What Is Organizational Behaviour
What Is Organizational Behaviour
1. fundamental of management
1. fundamental of management
organizational behavior
organizational behavior
Ob13 01
Ob13 01
02 ch01 robbins ipe 491
02 ch01 robbins ipe 491
OB Ch 01.ppt
OB Ch 01.ppt
Robbins organizationbehaviour -chapter1 12130920-093
Robbins organizationbehaviour -chapter1 12130920-093
Plus de Ching Nemis
Maslow creativity in sa people
Maslow creativity in sa people
Ching Nemis
Learningoutcomesandlearningexperiencesfortechnicallydevelopedcurriculumprojec...
Learningoutcomesandlearningexperiencesfortechnicallydevelopedcurriculumprojec...
Ching Nemis
Educ11 130315075749-phpapp01
Educ11 130315075749-phpapp01
Ching Nemis
Curriculumdevelopmentreport 130107005619-phpapp02
Curriculumdevelopmentreport 130107005619-phpapp02
Ching Nemis
Alyssamoduleiv copy-120823032932-phpapp01
Alyssamoduleiv copy-120823032932-phpapp01
Ching Nemis
Alyssamoduleiv copy-120823032932-phpapp01 (1)
Alyssamoduleiv copy-120823032932-phpapp01 (1)
Ching Nemis
Plus de Ching Nemis
(6)
Maslow creativity in sa people
Maslow creativity in sa people
Learningoutcomesandlearningexperiencesfortechnicallydevelopedcurriculumprojec...
Learningoutcomesandlearningexperiencesfortechnicallydevelopedcurriculumprojec...
Educ11 130315075749-phpapp01
Educ11 130315075749-phpapp01
Curriculumdevelopmentreport 130107005619-phpapp02
Curriculumdevelopmentreport 130107005619-phpapp02
Alyssamoduleiv copy-120823032932-phpapp01
Alyssamoduleiv copy-120823032932-phpapp01
Alyssamoduleiv copy-120823032932-phpapp01 (1)
Alyssamoduleiv copy-120823032932-phpapp01 (1)
Dernier
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
Quiz Club, Indian Institute of Technology, Patna
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
Operational Excellence Consulting
PSCC - Capability Statement Presentation
PSCC - Capability Statement Presentation
Anamaria Contreras
WAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdf
Western Alaska Minerals Corp.
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management Team
Arik Fletcher
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...
Americas Got Grants
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
mbikashkanyari
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
Shaun Heinrichs
20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf
Chris Skinner
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
appkodes
Guide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDF
Chandresh Chudasama
digital marketing , introduction of digital marketing
digital marketing , introduction of digital marketing
rajputmeenakshi733
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Associazione Digital Days
Excvation Safety for safety officers reference
Excvation Safety for safety officers reference
ssuser2c065e
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
Danny Diep To
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
ssuserf63bd7
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
One Monitar
BAILMENT & PLEDGE business law notes.pptx
BAILMENT & PLEDGE business law notes.pptx
ran17april2001
Send Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.com
SendBig4
Cyber Security Training in Office Environment
Cyber Security Training in Office Environment
elijahj01012
Dernier
(20)
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
PSCC - Capability Statement Presentation
PSCC - Capability Statement Presentation
WAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdf
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management Team
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Guide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDF
digital marketing , introduction of digital marketing
digital marketing , introduction of digital marketing
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Lucia Ferretti, Lead Business Designer; Matteo Meschini, Business Designer @T...
Excvation Safety for safety officers reference
Excvation Safety for safety officers reference
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
BAILMENT & PLEDGE business law notes.pptx
BAILMENT & PLEDGE business law notes.pptx
Send Files | Sendbig.comSend Files | Sendbig.com
Send Files | Sendbig.comSend Files | Sendbig.com
Cyber Security Training in Office Environment
Cyber Security Training in Office Environment
Ob stephen robbins
1.
eleventh editio n organizational r behavio stephen p.
robbins
2.
Chapter One What Is
Organizational Behavior ORGANIZATIONAL BEHAVIOR S T E P H E N P. R O B B I N S E L E V E N T H © 2005 Prentice Hall Inc. All rights reserved. E D I T I O N WWW.PRENHALL.COM/ROBBINS PowerPoint Presentation by Charlie Cook
3.
O B J
E C T I V E S L E A R N I N G After studying this chapter, you should be able to: 1. Define organizational behavior (OB). 2. Describe what managers do. 3. Explain the value of the systematic study of OB. 4. List the major challenges and opportunities for managers to use OB concepts. 5. Identify the contributions made by major behavioral science disciplines to OB. © 2005 Prentice Hall Inc. All rights reserved. 1–3
4.
O B J
E C T I V E S (cont’d) L E A R N I N G After studying this chapter, you should be able to: 6. Describe why managers require a knowledge of OB. 7. Explain the need for a contingency approach to the study of OB. 8. Identify the three levels of analysis in this book’s OB model. © 2005 Prentice Hall Inc. All rights reserved. 1–4
5.
What Managers Do What
Managers Do Managers (or administrators) Individuals who achieve goals through other people. Managerial Activities Managerial Activities ••Make decisions Make decisions ••Allocate resources Allocate resources ••Direct activities of others Direct activities of others to attain goals to attain goals © 2005 Prentice Hall Inc. All rights reserved. 1–5
6.
Where Managers Work Where
Managers Work Organization A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals. © 2005 Prentice Hall Inc. All rights reserved. 1–6
7.
Management Functions Management Functions Planning Planning Organizing Organizing Management Management Functions Functions Controlling Controlling ©
2005 Prentice Hall Inc. All rights reserved. Leading Leading 1–7
8.
Management Functions (cont’d) Management
Functions (cont’d) Planning A process that includes defining goals, establishing strategy, and developing plans to coordinate activities. © 2005 Prentice Hall Inc. All rights reserved. 1–8
9.
Management Functions (cont’d) Management
Functions (cont’d) Organizing Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. © 2005 Prentice Hall Inc. All rights reserved. 1–9
10.
Management Functions (cont’d) Management
Functions (cont’d) Leading A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts. © 2005 Prentice Hall Inc. All rights reserved. 1–10
11.
Management Functions (cont’d) Management
Functions (cont’d) Controlling Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations. © 2005 Prentice Hall Inc. All rights reserved. 1–11
12.
Mintzberg’s Managerial Roles Mintzberg’s
Managerial Roles Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Reprinted by permission of Pearson Education. © 2005 Prentice Hall Inc. All rights reserved. E X H I B I T 1–1 E X H I B I T 1–1 1–12
13.
Mintzberg’s Managerial Roles
(cont’d) Mintzberg’s Managerial Roles (cont’d) Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Reprinted by permission of Pearson Education. © 2005 Prentice Hall Inc. All rights reserved. E X H I B I T 1–1 (cont’d) E X H I B I T 1–1 (cont’d) 1–13
14.
Mintzberg’s Managerial Roles
(cont’d) Mintzberg’s Managerial Roles (cont’d) Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Reprinted by permission of Pearson Education. © 2005 Prentice Hall Inc. All rights reserved. E X H I B I T 1–1 (cont’d) E X H I B I T 1–1 (cont’d) 1–14
15.
Management Skills Management Skills Technical
skills The ability to apply specialized knowledge or expertise. Human skills The ability to work with, understand, and motivate other people, both individually and in groups. Conceptual Skills The mental ability to analyze and diagnose complex situations. © 2005 Prentice Hall Inc. All rights reserved. 1–15
16.
Effective Versus Successful
Managerial Effective Versus Successful Managerial Activities (Luthans) Activities (Luthans) 1. Traditional management 1. Traditional management • •Decision making, planning, and controlling Decision making, planning, and controlling 2. Communication 2. Communication • •Exchanging routine information and processing Exchanging routine information and processing paperwork paperwork 3. Human resource management 3. Human resource management • •Motivating, disciplining, managing conflict, staffing, Motivating, disciplining, managing conflict, staffing, and training and training 4. Networking 4. Networking • •Socializing, politicking, and interacting with others Socializing, politicking, and interacting with others © 2005 Prentice Hall Inc. All rights reserved. 1–16
17.
Allocation of Activities
by Time Allocation of Activities by Time Source: Based on F. Luthans, R.M. Hodgetts, and S.A. Rosenkrantz, Real Managers (Cambridge, MA: Ballinger, 1988). © 2005 Prentice Hall Inc. All rights reserved. E X H I B I T 1–2 E X H I B I T 1–2 1–17
18.
Enter Organizational Behavior Enter
Organizational Behavior Organizational behavior (OB) A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. © 2005 Prentice Hall Inc. All rights reserved. 1–18
19.
Replacing Intuition with
Systematic Study Replacing Intuition with Systematic Study Intuition A feeling not necessarily supported by research. Systematic study Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence. Provides a means to predict behaviors. © 2005 Prentice Hall Inc. All rights reserved. 1–19
20.
Replacing Intuition with
Systematic Study Replacing Intuition with Systematic Study Preconceived Notions © 2005 Prentice Hall Inc. All rights reserved. ≠ The Facts 1–20
21.
Toward an OB
Discipline Toward an OB Discipline E X H I B I T 1–3 E X H I B I T 1–3 © 2005 Prentice Hall Inc. All rights reserved. 1–21
22.
Contributing Disciplines to
the OB Field Contributing Disciplines to the OB Field Psychology The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals. E X H I B I T 1–3 (cont’d) E X H I B I T 1–3 (cont’d) © 2005 Prentice Hall Inc. All rights reserved. 1–22
23.
Contributing Disciplines to
the OB Field (cont’d) Contributing Disciplines to the OB Field (cont’d) Sociology The study of people in relation to their fellow human beings. E X H I B I T 1–3 (cont’d) E X H I B I T 1–3 (cont’d) © 2005 Prentice Hall Inc. All rights reserved. 1–23
24.
Contributing Disciplines to
the OB Field (cont’d) Contributing Disciplines to the OB Field (cont’d) Social Psychology An area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another. E X H I B I T 1–3 (cont’d) E X H I B I T 1–3 (cont’d) © 2005 Prentice Hall Inc. All rights reserved. 1–24
25.
Contributing Disciplines to
the OB Field (cont’d) Contributing Disciplines to the OB Field (cont’d) Anthropology The study of societies to learn about human beings and their activities. E X H I B I T 1–3 (cont’d) E X H I B I T 1–3 (cont’d) © 2005 Prentice Hall Inc. All rights reserved. 1–25
26.
Contributing Disciplines to
the OB Field (cont’d) Contributing Disciplines to the OB Field (cont’d) Political Science The study of the behavior of individuals and groups within a political environment. E X H I B I T 1–3 (cont’d) E X H I B I T 1–3 (cont’d) © 2005 Prentice Hall Inc. All rights reserved. 1–26
27.
Source: Drawing by
Handelsman in The New Yorker, Copyright © 1986 by the New Yorker Magazine. Reprinted by permission. E X H I B I T 1–4 E X H I B I T 1–4 © 2005 Prentice Hall Inc. All rights reserved. 1–27
28.
There Are Few
Absolutes in OB There Are Few Absolutes in OB Contingency variables Situational factors: variables that moderate the relationship between two or more other variables and improve the correlation. x © 2005 Prentice Hall Inc. All rights reserved. Contingency Variables y 1–28
29.
Challenges and Opportunities
for OB Challenges and Opportunities for OB Responding to Globalization – – – – Increased foreign assignments Working with people from different cultures Coping with anti-capitalism backlash Overseeing movement of jobs to countries with lowcost labor Managing Workforce Diversity – Embracing diversity – Changing U.S. demographics – Implications for managers • Recognizing and responding to differences © 2005 Prentice Hall Inc. All rights reserved. 1–29
30.
Major Workforce Diversity
Categories Major Workforce Diversity Categories Gender Gender National National Origin Origin Disability Disability Age Age Non-Christian Non-Christian Race Race Domestic Domestic Partners Partners E X H I B I T 1–5 E X H I B I T 1–5 © 2005 Prentice Hall Inc. All rights reserved. 1–30
31.
Challenges and Opportunities
for OB (cont’d) Challenges and Opportunities for OB (cont’d) Improving Quality and Productivity – Quality management (QM) – Process reengineering Responding to the Labor Shortage – Changing work force demographics – Fewer skilled laborers – Early retirements and older workers Improving Customer Service – Increased expectation of service quality – Customer-responsive cultures © 2005 Prentice Hall Inc. All rights reserved. 1–31
32.
What Is Quality
Management? What Is Quality Management? 1. Intense focus on the customer. 2. Concern for continuous improvement. 3. Improvement in the quality of everything the organization does. 4. Accurate measurement. 5. Empowerment of employees. E X H I B I T 1–6 E X H I B I T 1–6 © 2005 Prentice Hall Inc. All rights reserved. 1–32
33.
Improving Quality and
Productivity Improving Quality and Productivity Quality management (QM) – The constant attainment of customer satisfaction through the continuous improvement of all organizational processes. – Requires employees to rethink what they do and become more involved in workplace decisions. Process reengineering – Asks managers to reconsider how work would be done and their organization structured if they were starting over. – Instead of making incremental changes in processes, reengineering involves evaluating every process in terms of its contribution. © 2005 Prentice Hall Inc. All rights reserved. 1–33
34.
Challenges and Opportunity
for OB (cont’d) Challenges and Opportunity for OB (cont’d) Improving People Skills Empowering People Stimulating Innovation and Change Coping with “Temporariness” Working in Networked Organizations Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior © 2005 Prentice Hall Inc. All rights reserved. 1–34
35.
Basic OB Model,
Stage II Basic OB Model, Stage Model An abstraction of reality. A simplified representation of some real-world phenomenon. E X H I B I T 1–7 E X H I B I T 1–7 © 2005 Prentice Hall Inc. All rights reserved. 1–35
36.
The Dependent Variables The
Dependent Variables Dependent variable A response that is affected by an independent variable. y x © 2005 Prentice Hall Inc. All rights reserved. 1–36
37.
The Dependent Variables
(cont’d) The Dependent Variables (cont’d) Productivity A performance measure that includes effectiveness and efficiency. Effectiveness Achievement of goals. Efficiency The ratio of effective output to the input required to achieve it. © 2005 Prentice Hall Inc. All rights reserved. 1–37
38.
The Dependent Variables
(cont’d) The Dependent Variables (cont’d) Absenteeism The failure to report to work. Turnover The voluntary and involuntary permanent withdrawal from an organization. © 2005 Prentice Hall Inc. All rights reserved. 1–38
39.
The Dependent Variables
(cont’d) The Dependent Variables (cont’d) Organizational citizenship behavior (OCB) Discretionary behavior that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization. © 2005 Prentice Hall Inc. All rights reserved. 1–39
40.
The Dependent Variables
(cont’d) The Dependent Variables (cont’d) Job satisfaction A general attitude toward one’s job, the difference between the amount of reward workers receive and the amount they believe they should receive. © 2005 Prentice Hall Inc. All rights reserved. 1–40
41.
The Independent Variables The
Independent Variables Independent variable The presumed cause of some change in the dependent variable. Independent Independent Variables Variables Individual-Level Individual-Level Variables Variables © 2005 Prentice Hall Inc. All rights reserved. Group-Level Group-Level Variables Variables Organization Organization System-Level System-Level Variables Variables 1–41
42.
Basic OB Basic OB Model, Model, Stage
II Stage II E X H I B I T 1–8 E X H I B I T 1–8 © 2005 Prentice Hall Inc. All rights reserved. 1–42
Télécharger maintenant