2. Since 1966, Pullen Air Conditioning has been a leader in the HVAC industry

3. ABOUT US NATE Certified Trane Comfort Specialist Maytag IQ Drive

4. ABOUT US What is NATE? NATE is an acronym for North American Technician Excellence. Why Should I Ask For A NATE-Certified Technician? NATE's HVAC and HVAC/R testing validates the technician's knowledge. The NATE tests are rigorous, knowledge-based tests that represent what technicians encounter. Consumer Reports said, “It’s a plus if a technician is NATE-certified.” EPA tells consumers to ask if a contractor’s technicians are NATE-certified. What is a Trane Comfort Specialist? The Trane Comfort Specialist designation is not easy to come by. Dealers qualify for this honor on a yearly basis by meeting the Trane Company's stringent standards for professionalism and technological expertise. Authorized Maytag Dealer; Certified to Install and Repair IQ Drive Heat Pumps and Air Conditioners What is IQ Drive? At up to 24.5 SEER, iQ Drive® stands apart from the crowd because of its unmatched efficiency. But efficiency is only a small part of what makes this system so unique.

5. The Difference in Pullen A.C. We are honest We are thorough We present detailed proposals We employ factory trained, service oriented, uniformed employees

6. Installing a New System Installation: The complete process A quality installation begins with a professional design Unfortunately, some contractors merely size a new system based on the old system’s capacity rather than completing a professional design. What if your home’s heating and cooling needs have changed since the last system was installed many years ago? What if the original system was not sized properly to begin with? Guesswork can lead to under-sizing your new system which can reduce the comfort of your home. Even worse, over-sizing will add unnecessary expense to the job’s cost and may contribute to moisture-related problems down the line. It takes time and expertise to complete a professional load calculation and system design. Contractors lacking in the necessary technical skills or who are just interested in making a “fast buck” may try to convince you this is not important. Would you want to ride an elevator or and airplane that was not professionally designed? Quality design is important in virtually every product we use including heating and air conditioning systems.

7. The Load Calculation The Load Calculation is where it all begins Year-round, comfort is the goal. In the summer, your air conditioning system not only cools your home’s air (sensible cooling), it removes moisture (latent cooling). In the winter, your heating system must keep you comfortable without causing high utility bills. Manual J is the official standard for residential load calculation and is required by many building codes around the country. We will carefully measure your home and evaluate its levels of insulation. Windows’ sizes and quantity will be noted, levels of infiltration will be estimated and internal loads including lighting and kitchen appliances will be taken into consideration. A computerized analysis will be completed that indicates just how much heating and/or cooling capacity your new system should provide. After the installation of your new system is completed, you will receive a copy of the computerized load calculation for your records.

8. This is an example of a J-Load

9. Selecting the right equipment Heating and air conditioning equipment comes in many capacities, configurations and efficiencies. It’s important we present you with the right equipment that will be compatible with your home’s heating and cooling needs. Once again, it’s difficult for a contractor to select the right equipment if an accurate Manual J load calculation has not been completed. The Right Equipment for You

10. Don’t forget about your home’s duct system All too often, old heating and air conditioning systems are replaced without giving any thought to the old duct work. Properly installed and maintained duct work can last twenty years or more. But time, heat and humidity can degrade your duct’s insulation. Over the years, your ducts may have collected contaminates that should be removed. Think about it. Have some of the rooms in your home been less comfortable than others? Too hot or too cold. Now is the time to evaluate the amount of air each room should get and verify that your duct system is clean and configured to deliver the right air to the right rooms. It may even be time to consider replacing your duct system. You won’t get the full benefit of your new heating and/or air conditioning system if your ducts need repairing or replacing. Grilles and registers provide for room air distribution Your return air grille(s) and supply air registers play an important role in providing heating and air conditioning comfort. There are times when simply replacing one or more of these devices can cause a noticeable improvement in your home’s thermal comfort. Return grilles that are undersized can reduce the efficiency of your air conditioning system as well as the comfort in your home. We will verify that these devices are sized and operating properly and may make suggestions for improved performance. Full Service Installation

11. Full Service Installation Indoor Air Quality Allergy and Asthma Seventy percent of U.S. households are affected by allergies or asthma. Improving your indoor air quality is an important step in reducing allergic and asthmatic triggers. Cardiovascular Health Recent studies have shown that lower exposure to fine particles reduces the risk of serious respiratory and cardiovascular events and lengthens the average lifespan. Dust less and have a healthier, cleaner home. Trane CleanEffects™ reduces surface dust accumulation in the home by more than 50 percent. Healthy air for you home The average American spends more than 90%of their time indoors making them susceptible to unsafe particles and allergens.

12. Why pullen ac? Why Pullen Air Conditioning? Selecting the right contractor is key Buying a new heating and/or air conditioning system is a major decision. Selecting the right contractor to design and install your new system is essential. Making sure your new system is designed and installed professionally is crucial to ensuring your home’s comfort for many years to come.

13. Why Pullen Air Conditioning? We are honest Pullen Air Conditioning does not pay its technicians commission. We employ only the finest maintenance technicians who will honestly Diagnose your AC needs – for your benefit, not theirs. We are thorough We run a complete Manual J-Load calculation on your home, serving each client individually. We recognize that no two homes are the same, your home is unique – and so is the design we provide for your air conditioning system. We present detailed proposals Quality design is important to us. We want you to feel comfortable in your selection process and will work with you to keep you informed and at ease. We employ service oriented, uniformed employees Our technicians will always treat you and your home with professionalism and respect. Our customer-centered staff is always ready to greet and meet your service needs

16. Service / Repair

17. Monthly filter changes

18. Filter delivery

19. Service to ALL brands

20. Maintenance Contracts

22. Pullen Air Conditioning, Inc. With a new installation or with a service repair, we always recommend a preventative maintenance contract

23. Choose 1 year or 2 year plan Cleaning and safety checks Maintenance Agreement Two inspections per year Transferrable if you sell your home Priority status on future service calls

24. Advantages: Regularly maintained equipment lasts longer and is more reliable and efficient Safety checks mean a safer home Cleaner equipment means cleaner air and a healthier home Cost effective Proactive Maintenance Agreement